Fishbowl

Stated simply, Fishbowl is the best in it's class, period! Easy to use, incredibly effective and affordable Inventory and Order Management Software.

The customer service Fishbowl provides has been a great experience. They understand our process and go out their way to give us the help we need.

We purchased inventory software from Fishbowl and then had an exceptionally difficult time implementing the software. We paid for a number of items that we have not received months later, went weeks without receiving responses from them during the implementation process, and were verbally promised things that they have walked back or denied entirely. Worst of all, because of their lack of responsiveness, they claim that we are not eligible for a refund on the software because we are past the time limit for the satisfaction guarantee. Integrations, services, implementation support, and custom reports were paid for and never received. The server has been down for long time periods (days at a time), credit card systems won't integrate properly and the software crashes regularly on our machines.

Rather than try to do what is right and work things through, they have opted to take a hard line on this issue with no flexibility at all. We are now currently pursuing legal action. If you are considering using their products or services I would recommend in the strongest of language possible to not do any business with this company.

I love the ease of analyzing each piece of our manufacturing process.

It is a positive experience.