--- description: Ausführliche Erfahrungsberichte zu HappyFox Chat mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche HappyFox Chat mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: HappyFox Chat Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Kundenservice Software](/directory/231/customer-service/software) > [HappyFox Chat](/software/102065/happyfox-chat) # HappyFox Chat Canonical: https://www.getapp.de/software/102065/happyfox-chat Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.getapp.de/software/102065/happyfox-chat?page=2) > Die Live-Chat-Software von HappyFox Chat für die Website hilft Unternehmen dabei, Online-Conversions und ihre Kundenservice-Erfahrung zu verbessern. > > Bewertung: **4.5/5** von 19 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 19 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: HappyFox - **Region**: Irvine, USA - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: 29,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Indien, Japan, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - AI Copilot - API - Alarmfunktion / Benachrichtigungen - Berichterstattung / Analyse - Chat / Messaging - Chatbot - E-Mail-Vorlagen - Echtzeit-Chat für Kunden - Feedback-Management - Filesharing - Geotargeting - Kundenbetreuung - Kundenspezifisches Branding - Live-Chat - Mobiler Zugriff - Offline-Formular - Proaktiver Chat - Third-Party Integrations - Transfer / Weiterleitung - Transkripte / Chatverlauf ## Integrationen (44 insgesamt) - Adobe Commerce - Aircall - Asana - Baremetrics - BigCommerce - Breeze - ChartMogul - ClassLink - Delighted - Dialpad - FreshBooks - FullContact - GitHub - GitLab - Google Analytics 360 ... und 29 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - 24/7 Live-Support - Chat ## Category - [Kundenservice Software](https://www.getapp.de/directory/231/customer-service/software) ## Ähnliche Kategorien - [Kundenservice Software](https://www.getapp.de/directory/231/customer-service/software) - [Live-Chat Software](https://www.getapp.de/directory/561/live-chat/software) - [Kundensupport Software](https://www.getapp.de/directory/562/customer-support/software) - [Chatbot-Software](https://www.getapp.de/directory/2795/chatbot/software) ## Alternativen 1. [LiveAgent](https://www.getapp.de/software/91301/liveagent) — 4.7/5 (1753 reviews) 2. [Social Intents](https://www.getapp.de/software/2044311/social-intents) — 4.7/5 (10 reviews) 3. [Birdeye](https://www.getapp.de/software/112535/birdeye) — 4.7/5 (702 reviews) 4. [ChatBot](https://www.getapp.de/software/108699/chatbot) — 4.6/5 (66 reviews) 5. [Freshchat](https://www.getapp.de/software/106095/freshchat) — 4.1/5 (115 reviews) ## Nutzerbewertungen ### "Great tool, with a small lack of features" — 5.0/5 > **Michel** | *4. Dezember 2018* | Internet | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: HappyFox Chat is slightly over-priced for its availability. Once we spoke to a very kind sales-man from them, we were pleased with the integration of dozens of APIs with other platforms. The interface is certainly appealing. > > **Nachteile**: HappyFox chat lacks certain features such as keeping both support members when transfering a chat until one takes over. We also found a slight issue with scheduling more than 1 language on the interface. ----- ### "Brilliant to have unlimited agents" — 4.0/5 > **Nicola** | *22. Juli 2020* | Psychische Gesundheitsfürsorge | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Having unlimited agents is such a relief. We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money in the long run and we're so glad to have made the move\! The system is a much sleeker version than we had before, with some cleaver features that have really helped improve our service. > > **Nachteile**: The analytics aren's as comprehensive as the platform we are using before, but they do show the basic info of how many chats we have on certain days. > > HappyFox has been easy to integrate into our services, the agents prefer its versatility to the old platform we are using and the ability to have unlimited agents is a lifesaver for us\! ----- ### "Fatal issue on Android and they couldn't fix it in 30 days.-" — 1.0/5 > **Karri** | *9. November 2018* | Einzelhandel | Empfehlungsbewertung: 1.0/10 > > **Vorteile**: Well, it's fairly easy to use and fairly affordable compared to competition. > > **Nachteile**: They had a problem with smaller Android devices where user couldn't basically send a message using the chat as the text typed wasn't showing. Told about the problem to the company, and they were not able to solve it in 26days (as of now). So you've got a fatal error with like 30% of the devices and you're not all red flag trying to solve the problem? Not good. ----- ### "Helped Konnekt sell more seniors video phones in the first 2 weeks" — 5.0/5 > **John** | *25. Juni 2019* | Telekommunikation | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Great support. Automatic translation. Works with CRM, WordPress, Google Analytics, MailChimp, etc etc. Android app available. When I'm busy, I can either show no chat available, or have an offline email-only "mode". > > **Nachteile**: I would've liked the live chat preview to be included in the cheaper product option, but this is really a minor issue or a "wish". We love the product and use it daily. > > HappyFoxChat helps Konnekt with customers who don't like to telephone us to enquire about seniors video phone, and who need instant answers (which email doesn't provide). It also helps our customers in other time zones where they don't want to be on the phone so early/late (because they might be typing from their bedroom or a shared living area). It also helps with customers whose first language is not English. It is gaining Konnekt more seniors video phone sales and leads, and allowing us to help more customers who have an elderly parent who struggles with loneliness, social isolation, memory loss or who simply can no longer use a tablet or phone. ----- ### "So easy\!" — 4.0/5 > **Verifizierter Rezensent** | *9. Februar 2021* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: This is one of the easiest chat features to implement. We just started using it this week, but it's very user friendly and is helping us with our technology work tickets. We started organically by not advertising, but people are starting to see the chat button and use it for their quick questions. > > **Nachteile**: We don't have any complaints so far. I suppose it would be nice if it integrated into our ticket system so it was easy to create a ticket right from the chat. > > Overall this has been a great product so far and we look forward to using it for a long time\! ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.getapp.de/software/102065/happyfox-chat?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/102065/happyfox-chat) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Strukturierte Daten