MyTime

Terminplanung, POS und Kundenengagement-Plattform

4,7 /5 (107 Bewertungen) Eine Bewertung verfassen!

MyTime Übersicht

Was ist MyTime?

MyTime ist eine vollständig integrierte Plattform für Terminplanung, Point of Sale und Kundenengagement für Ketten und Franchiseunternehmen mit mehreren Standorten, die Unternehmen dabei unterstützen, den Kundenstamm auszubauen, Kunden zu planen und zu binden.

MyTime bietet in einer Anwendung alle Tools, die Unternehmen benötigen: einen umfassenden Terminplaner, einen Client Relationship Manager (CRM), E-Mail-Marketing, Online-Werbung und Anwesenheitsmanagement, Point of Sale und mehr. MyTime eignet sich für Unternehmen jeder Größe, von Einzelhändlern bis hin zu nationalen Franchiseunternehmen. Nutzer können auf MyTime im Web oder unterwegs mit iPhone- und Android-Apps zugreifen.

Die Planungs- und Geschäftsplattform von MyTime integriert sich auch in den beliebten Marketplace, in dem Millionen von Kunden nach lokalen Unternehmen suchen, Bewertungen, Beschreibungen und Preise sehen und in Echtzeit buchen können. MyTime arbeitet auch mit Google, Facebook, YP.com, Local.com und anderen zusammen, sodass Unternehmen leichter sichtbar und leichter für neue Kunden zu finden sind.

MyTime Übersicht

Kosten

Beginnt ab
74,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

MyTime Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch

Screenshots

MyTime Screenshot: MyTime’s Client Manager is a CRM system that stores all customers’ records in one place
MyTime Screenshot: MyTime’s Client Manager is a CRM system that stores all customers’ records in one place MyTime Screenshot: MyTime is an appointment manager, online marketing tool, and communication hub rolled into one MyTime Screenshot: Reputation Manager is a powerful tool that helps increase SEO and web presence, helping more customers find the business online MyTime Screenshot: Various standard reports are built into MyTime and can be used out of the box MyTime Screenshot: MyTime Communicator is an instant-messenger for clients, and comes free with Scheduler MyTime Screenshot: MyTime Marketing combines email and SMS marketing, listing management, marketing automation, and reputation management MyTime Screenshot: MyTime lets users manage the whole business on the web and on Android and iPhone apps. MyTime Screenshot: MyTime’s simple layout gives users full control over schedules, availability, and prices MyTime Screenshot: Use the MyTime booking site or mobile apps to search for businesses, with a MyTime Marketplace listing that helps increase visibility to potential clients MyTime Screenshot: MyTime point-of-sales processes payments for appointments and products

MyTime Bewertungen

MyTime Bewertungen

Gesamtbewertung
4,7
/
5
Ausgezeichnet
86

Sehr gut
19

Durchschnitt
0

Gering
0

Schlecht
2

Preis-Leistungs-Verhältnis
4,6
Funktionen
4,5
Bedienkomfort
4,7
Kundenbetreuung
4,8
98% haben diese Anwendung empfohlen
Jaret L.

Love this company!

I've been with MyTime for about a month now and have been thoroughly impressed with this company. Their customer service is phenomenal! They have a quick link to send feedback on the app/software that makes it easy to either report an issue or suggest a feature. I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by email or even a telephone call! MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Who does that anymore?! I love it! I have direct phone numbers and email address to real people who answer the phone. Awesome.

I could go on forever about the customer service but I actually love the software and app as well!

App: We have tried several different scheduling software options only to find that none of them could form to what we need for our home based business or they didn't have a mobile app to use on the go. We own an on the go business with no store front so 100% of our customer interaction is in their homes or through technology. With the app we can schedule appointments and input client information, call and message clients and check out analytic info.

The software adds that much more to the software possibility. You can customize automatic, and professional looking emails/text messages to be sent as reminders or thank yous. You can ask for reviews automatically. You can check on the customers profile to see what type of communication they've received through the app. You can also schedule employees and easily manage their time.

I don't know a lot about how this works, but each time you schedule on MyTime it helps with SEO. They do stuff to help you show up better in the search engine...I don't know all the details but it sounded really good for small business trying to get their names out there :)

There's plenty more that can be said, but just experience it for yourself. You wont be disappointed!


Mit Google übersetzen
Jen S.

MyTime saves my time... and my money!

I started using MyTime when it was just an online scheduling tool, but now it is so much more. I use it for product sales, as a time sheet for my employees, to track sales, to communicate with customers, and for all of my online marketing! If you are a new user, MyTime can replace so many different services that you are probably paying for separately, and save you a ton of money at the same time. If you are a veteran user (like me), keep an eye on all of the extra services that are constantly being added, like the reputation manager and email marketing campaigns.


Mit Google übersetzen
Helina B.

Shady business practices, unknowledgeable staff, glitchy system

The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident that it would suit my needs after describing in precise detail what I needed. They should have never taken me as a client because it doesn't function well at all for what we need. I would be fine with the workarounds that were suggested to me if they worked, but they don't. Services that should be available becasue I have it set up perfectly will just randomly disappear. My clients see our marketing dollars at work and call wanting to sign up, but say that it looks like the appointments are booked up. The sales rep convinced me to sign up during my high season, promising that I wouldn't get charged until I actually started using the system. And promised that if I decided it wasn't a good solution for me, he'd have "no problem" getting me out of the contract. I started getting charged for MyTime LONG before I was ready to even begin setting it up. And I reached out to that sales rep for help, and he was no longer with the company. Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing him. The customer service is terrible and the system is glitchy. They don't care that they've cost my business thousands of dollars..... just awful.


Mit Google übersetzen
Peter W.

One of the best time management applications out there


Mit Google übersetzen
Jovan M.

I can't say enough good things about my time. They are so present in ready to offer Solutions&...

I truly believe that my time is on my side they want to see me when and want my business to thrive. I love how the CEO will chime in to get clarity from me firsthand. #priceless


Mit Google übersetzen
Jaret L.
Branche: Buchhaltung
Übersetzen auf: Deutsch

Love this company!

Bewertet am 20.11.2015
Quelle der Bewertung: GetApp

I've been with MyTime for about a month now and have been thoroughly impressed with this company. Their customer service is phenomenal! They have a quick link to send feedback on the app/software that makes it easy to either report an issue or suggest a feature. I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by email or even a telephone call! MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Who does that anymore?! I love it! I have direct phone numbers and email address to real people who answer the phone. Awesome.

I could go on forever about the customer service but I actually love the software and app as well!

App: We have tried several different scheduling software options only to find that none of them could form to what we need for our home based business or they didn't have a mobile app to use on the go. We own an on the go business with no store front so 100% of our customer interaction is in their homes or through technology. With the app we can schedule appointments and input client information, call and message clients and check out analytic info.

The software adds that much more to the software possibility. You can customize automatic, and professional looking emails/text messages to be sent as reminders or thank yous. You can ask for reviews automatically. You can check on the customers profile to see what type of communication they've received through the app. You can also schedule employees and easily manage their time.

I don't know a lot about how this works, but each time you schedule on MyTime it helps with SEO. They do stuff to help you show up better in the search engine...I don't know all the details but it sounded really good for small business trying to get their names out there :)

There's plenty more that can be said, but just experience it for yourself. You wont be disappointed!

Vorteile

User friendly. App runs pretty quickly for scheduling. Reschedule button, quick call and mapping at the touch of a button. Message customers from app. Exceptional customer service.

Nachteile

I would love a widget to see my calendar at a glance (they said they are in the process of creating this) and It would be awesome to color coordinate appointments by type and color coordinate blocked out time.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Jen S.
Branche: Bildungsmanagement
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch

MyTime saves my time... and my money!

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 1.9.2016
Quelle der Bewertung: Capterra

I started using MyTime when it was just an online scheduling tool, but now it is so much more. I use it for product sales, as a time sheet for my employees, to track sales, to communicate with customers, and for all of my online marketing! If you are a new user, MyTime can replace so many different services that you are probably paying for separately, and save you a ton of money at the same time. If you are a veteran user (like me), keep an eye on all of the extra services that are constantly being added, like the reputation manager and email marketing campaigns.

Vorteile

It literally replaces what I was using on 6 different subscription services, and at a fraction of the cost. I can keep all of my info in one place instead of having communications in my phone, email marketing on another site, scheduling on yet another site, and so on. Everything works together seamlessly now.

Nachteile

I can't really think of anything. All of my suggestions or feedback that I send to MyTime relating to the software are actually addressed and they let me know when the changes are complete.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Helina B.
Branche: Gesundheit, Wellness & Fitness
Untern. Größe: 13-50 Mitarbeiter
Übersetzen auf: Deutsch

Shady business practices, unknowledgeable staff, glitchy system

Täglich für 1-5 Monate genutzt
Bewertet am 11.12.2018
Quelle der Bewertung: Capterra

The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident that it would suit my needs after describing in precise detail what I needed. They should have never taken me as a client because it doesn't function well at all for what we need. I would be fine with the workarounds that were suggested to me if they worked, but they don't. Services that should be available becasue I have it set up perfectly will just randomly disappear. My clients see our marketing dollars at work and call wanting to sign up, but say that it looks like the appointments are booked up. The sales rep convinced me to sign up during my high season, promising that I wouldn't get charged until I actually started using the system. And promised that if I decided it wasn't a good solution for me, he'd have "no problem" getting me out of the contract. I started getting charged for MyTime LONG before I was ready to even begin setting it up. And I reached out to that sales rep for help, and he was no longer with the company. Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing him. The customer service is terrible and the system is glitchy. They don't care that they've cost my business thousands of dollars..... just awful.

Vorteile

I like the look and user friendliness of the widget on our website.

Nachteile

The system is glitchy. Doesn't have the functionality promised by sales rep. It's complicated.

Übersetzen auf: Deutsch

Antwort von MyTime

We apologize for the experiences that you've had with our software. We take customer feedback seriously and are always striving to improve.

We hope that providing 17 locations to you for the price of one and crediting 2 months of your subscription to help you through your slow season is a show of goodwill.

We have thousands of locations successfully using MyTime and will offer you continued support to hope to count you in that group.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 1.0/10

Peter W.
Branche: Hochschulbildung
Untern. Größe: 501-1.000 Mitarbeiter
Übersetzen auf: Deutsch

One of the best time management applications out there

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 30.11.2018
Quelle der Bewertung: GetApp

Vorteile

I've been using My Time for as long as I can remember to manage everything from work to personal life.
Its very easy to use, both as a newbie and an experienced user.
Brilliant price point, compared to other applications that offer similar features this is a steal!
My Time also integrates very well with other applications, such as Google and Facebook, allowing me to sync contacts across services.
Both the desktop and mobile applications work very well, offering basically the same user-experience across various devices.

Nachteile

Over time some of the free features of My Time have been moved to only be available to premium users.
The frequency in which they release bug fixes is pretty terrible, there are some bugs that were reported some time ago that still haven't been fixed!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort

Weiterempfehlungsquote: 8.0/10

Jovan M.
Übersetzen auf: Deutsch

I can't say enough good things about my time. They are so present in ready to offer Solutions& suppo

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 2.4.2018
Quelle der Bewertung: Capterra

I truly believe that my time is on my side they want to see me when and want my business to thrive. I love how the CEO will chime in to get clarity from me firsthand. #priceless

Vorteile

Everything that I could think of to be helpful for me and my business, my time is already thought of. And if they have not and I made the suggestion nine times out of 10 is implemented within that week.

Nachteile

As their business evolves some things that were free in the beginning now cost money. For example it used to be free to call in for support but because I don't have the package that includes phone support I have to email / chat for support. Which is not a major issue but I did like in the past that I could just call

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Nutzerempfehlung
8,9/10
Basierend auf 107 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

MyTime Preis

MyTime Preis

Beginnt ab
74,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4,6/5
Basierend auf 107 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

MyTime Funktionen

MyTime Funktionen

API
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Anpassbare Vorlagen
Automatische Benachrichtigungen
Benutzerdefinierte Felder
Berichterstattung und Statistik
Daten-Import / -Export
E-Mail-Integration
Elektronische Zahlungen
Erinnerungen
Integration von Dritten
Kalenderverwaltung
Kontakt-Datenbank
Kontaktmanagement
Kundendatenbank
Kundenspezifisches Branding
Social-Media-Integration
Umfragen & Feedback
Funktionen
4,5/5
Basierend auf 107 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Videos und Anleitungen

Videos und Anleitungen

MyTime Häufig gestellte Fragen

MyTime Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über MyTime.

F. Welche Preispläne bietet MyTime an?

MyTime bietet folgende Kostenpläne an:

Beginnt ab: 74,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Nicht verfügbar

F. Was sind die Hauptfunktionen von MyTime?

Wir haben keine Informationen über die Funktionen von MyTime

F. Wer sind die typischen Nutzer von MyTime?

MyTime hat die folgenden typischen Kunden:

Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von MyTime unterstützt?

MyTime unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet MyTime an?

MyTime hat folgende Preismodelle:

Abonnement

F. Unterstützt MyTime mobile Geräte?

MyTime unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert MyTime?

MyTime kann in folgende Anwendungen integriert werden:

Facebook, Google Calendar, Google Maps, Instagram, Microsoft Outlook, QuickBooks, QuickBooks Online

F. Welche Varianten der Kundenbetreuung bietet MyTime an?

MyTime bietet folgende Optionen für Kundensupport:

Online-Support, Telefon-Support, Wissensdatenbank, Häufig gestellte Fragen