Über MyTime

MyTime ist eine vollständig integrierte Plattform für Terminplanung, Point of Sale und Kundenengagement für Ketten und Franchiseunternehmen mit mehreren Standorten, die Unternehmen dabei unterstützen, den Kundenstamm auszubauen, Kunden zu planen und zu binden.

MyTime bietet in einer Anwendung alle Tools, die Unternehmen benötigen: einen umfassenden Terminplaner, einen Client Relationship Manager (CRM), E-Mail-Marketing, Online-Werbung und Anwesenheitsmanagement, Point of Sale und mehr. MyTime eignet sich für Unternehmen jeder Größe, von Einzelhändlern bis hin zu nationalen Franchiseunternehmen. Nutzer können auf MyTime im Web oder unterwegs mit iPhone- und Android-Apps zugreifen.

Die Planungs- und Geschäftsplattform von MyTime integriert sich auch in den beliebten Marketplace, in dem Millionen von Kunden nach lokalen Unternehmen suchen, Bewertungen, Beschreibungen und Preise sehen und in Echtzeit buchen können. MyTime arbeitet auch mit Google, Facebook, YP.com, Local.com und anderen zusammen, sodass Unternehmen leichter sichtbar und leichter für neue Kunden zu finden sind.

Geräte

Unternehmensgröße

K M G

Märkte

Vereinigte Staaten

Unterstützte Sprachen

Englisch

Bilder

MyTime’s Client Manager is a CRM system that stores all customers’ records in one place
MyTime is an appointment manager, online marketing tool, and communication hub rolled into one
Reputation Manager is a powerful tool that helps increase SEO and web presence, helping more customers find the business online
Various standard reports are built into MyTime and can be used out of the box
MyTime Communicator is an instant-messenger for clients, and comes free with Scheduler
MyTime Marketing combines email and SMS marketing, listing management, marketing automation, and reputation management
MyTime lets users manage the whole business on the web and on Android and iPhone apps.
MyTime’s simple layout gives users full control over schedules, availability, and prices
Use the MyTime booking site or mobile apps to search for businesses, with a MyTime Marketplace listing that helps increase visibility to potential clients
MyTime point-of-sales processes payments for appointments and products
Set working hours and availability as needed, on the web or mobile apps
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Videos zu MyTime
MyTime Screenshot: MyTime’s Client Manager is a CRM system that stores all customers’ records in one place MyTime Screenshot: MyTime is an appointment manager, online marketing tool, and communication hub rolled into one MyTime Screenshot: Reputation Manager is a powerful tool that helps increase SEO and web presence, helping more customers find the business online MyTime Screenshot: Various standard reports are built into MyTime and can be used out of the box MyTime Screenshot: MyTime Communicator is an instant-messenger for clients, and comes free with Scheduler MyTime Screenshot: MyTime Marketing combines email and SMS marketing, listing management, marketing automation, and reputation management MyTime Screenshot: MyTime lets users manage the whole business on the web and on Android and iPhone apps. MyTime Screenshot: MyTime’s simple layout gives users full control over schedules, availability, and prices MyTime Screenshot: Use the MyTime booking site or mobile apps to search for businesses, with a MyTime Marketplace listing that helps increase visibility to potential clients MyTime Screenshot: MyTime point-of-sales processes payments for appointments and products MyTime Screenshot: Set working hours and availability as needed, on the web or mobile apps

Funktionen

Gesamtzahl der Funktionen von MyTime: 107

  • ACH Zahlungsabwicklung
  • API
  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Alarmfunktion / Benachrichtigungen
  • Angebotsmanagement
  • Anpassbare Berichte
  • Anpassbare Felder
  • Anpassbare Formulare
  • Anpassbare Vorlagen
  • Audit Trail
  • Automatische Nachbestellung
  • Automatisierte Terminplanung
  • Barcode / Tickets scannen
  • Belegmanagement
  • Benutzer-Management
  • Berechnungen der Kommission
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Bestandsverfolgung
  • Bestell-Automatisierung
  • Bestätigung / Erinnerungen
  • Bewertungen
  • Chat/Messaging
  • Daten-Import / -Export
  • Datensynchronisation
  • Dokumentenmanagement
  • E-Commerce-Management
  • E-Mail Marketing
  • E-Mail-Vorlagen
  • Echtzeit-Berichterstattung
  • Echtzeit-Daten
  • Echtzeit-Planung
  • Einmalige Anmeldung
  • Einzelhandel-Management
  • Elektronische Unterschrift
  • Elektronische Zahlungen
  • Email-Einladungen und Erinnerungen
  • Erinnerungen
  • Etikettierung
  • Eventplanung
  • Für Schönheitssalons und Spas
  • Geschenkkarten-Management
  • Gruppen-Terminplanung
  • Instruktor-Management
  • Integration in die Buchhaltung
  • Inventarverwaltung
  • Kalender-Synchronisierung
  • Kalenderverwaltung
  • Kassensysteme für Einzelhandel
  • Klassenterminplanung
  • Kreditplanung
  • Kundenbefragungen
  • Kundendatenbank
  • Kundendatenbank
  • Kundenkonten
  • Kundenmanagement
  • Kundenprofile
  • Kundenspezifisches Branding
  • Live-Chat
  • Lohn- und Gehaltslisten & Kommissionen
  • Lohn- und Gehaltslisten-Management
  • Mehrere Standorte
  • Mitarbeiter-Datenbank
  • Mitarbeiter-Management
  • Mitarbeitereinsatzplanung
  • Mitarbeitermanagement
  • Mobile Kunden-App
  • Mobile Pflege
  • Mobiler Zugriff
  • Online-Buchung
  • Online-Zahlungen
  • Preismanagement
  • Provisionsmanagement
  • Rabattmanagement
  • Reservierungs-Management
  • Ressourcen-Planung
  • Ressourcenmanagement
  • Retourenmanagement
  • Rollen-basierte Genehmigung
  • Rückgaben nachverfolgen
  • SEO-Management
  • SMS-Nachrichtenversand
  • Service-Katalog
  • Social-Media-Integration
  • Standvermietungs-Management
  • Suchen / filtern
  • Terminplanung
  • Terminverwaltung
  • Touch-Screen
  • Treueprogramm
  • Umsatzsteuer-Management
  • Urlaubsverwaltung
  • Verfolgen der Teilnahme
  • Verkaufsberichte
  • Verkaufspunkt POS
  • Visuelle Analytik
  • Vorlagen-Management
  • WYSIWYG-Editor
  • Warnungen / Eskalation
  • Wartelisten-Management
  • Wiederkehrende Termine
  • Zahlungsabwicklung
  • Zimmerbuchung
  • Zugriffskontrollen/Berechtigungen
  • Überstunden-Berechnung
  • Überwachung

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Nutzerbewertungen

Gesamtbewertung

4,7 /5
(109)
Preis-Leistungs-Verhältnis
4,6/5
Funktionen
4,5/5
Bedienkomfort
4,7/5
Kundenbetreuung
4,8/5

Hast du MyTime bereits?

Andere Softwarekäufer*innen brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Eine Bewertung schreiben
5 von 109 Bewertungen angezeigt
Jaret L.
Gesamtbewertung
  • Branche: Buchhaltung
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung

Love this company!

Bewertet am 20.11.2015

I've been with MyTime for about a month now and have been thoroughly impressed with this company. ...

I've been with MyTime for about a month now and have been thoroughly impressed with this company. Their customer service is phenomenal! They have a quick link to send feedback on the app/software that makes it easy to either report an issue or suggest a feature. I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by email or even a telephone call! MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Who does that anymore?! I love it! I have direct phone numbers and email address to real people who answer the phone. Awesome.

I could go on forever about the customer service but I actually love the software and app as well!

App: We have tried several different scheduling software options only to find that none of them could form to what we need for our home based business or they didn't have a mobile app to use on the go. We own an on the go business with no store front so 100% of our customer interaction is in their homes or through technology. With the app we can schedule appointments and input client information, call and message clients and check out analytic info.

The software adds that much more to the software possibility. You can customize automatic, and professional looking emails/text messages to be sent as reminders or thank yous. You can ask for reviews automatically. You can check on the customers profile to see what type of communication they've received through the app. You can also schedule employees and easily manage their time.

I don't know a lot about how this works, but each time you schedule on MyTime it helps with SEO. They do stuff to help you show up better in the search engine...I don't know all the details but it sounded really good for small business trying to get their names out there :)

There's plenty more that can be said, but just experience it for yourself. You wont be disappointed!

Vorteile

User friendly. App runs pretty quickly for scheduling. Reschedule button, quick call and mapping at the touch of a button. Message customers from app. Exceptional customer service.

Nachteile

I would love a widget to see my calendar at a glance (they said they are in the process of creating this) and It would be awesome to color coordinate appointments by type and color coordinate blocked out time.

Peter W.
Gesamtbewertung
  • Branche: Hochschulbildung
  • Untern. Größe: 501-1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

One of the best time management applications out there

Bewertet am 30.11.2018

Vorteile

I've been using My Time for as long as I can remember to manage everything from work to personal life.
Its very easy to use, both as a newbie and an experienced user.
Brilliant price point, compared to other applications that offer similar features this is a steal!
My Time also integrates very well with other applications, such as Google and Facebook, allowing me to sync contacts across services.
Both the desktop and mobile applications work very well, offering basically the same user-experience across various devices.

Nachteile

Over time some of the free features of My Time have been moved to only be available to premium users.
The frequency in which they release bug fixes is pretty terrible, there are some bugs that were reported some time ago that still haven't been fixed!

Helina B.
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Untern. Größe: 11-50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Shady business practices, unknowledgeable staff, glitchy system

Bewertet am 11.12.2018

The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident...

The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident that it would suit my needs after describing in precise detail what I needed. They should have never taken me as a client because it doesn't function well at all for what we need. I would be fine with the workarounds that were suggested to me if they worked, but they don't. Services that should be available becasue I have it set up perfectly will just randomly disappear. My clients see our marketing dollars at work and call wanting to sign up, but say that it looks like the appointments are booked up. The sales rep convinced me to sign up during my high season, promising that I wouldn't get charged until I actually started using the system. And promised that if I decided it wasn't a good solution for me, he'd have "no problem" getting me out of the contract. I started getting charged for MyTime LONG before I was ready to even begin setting it up. And I reached out to that sales rep for help, and he was no longer with the company. Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing him. The customer service is terrible and the system is glitchy. They don't care that they've cost my business thousands of dollars..... just awful.

Vorteile

I like the look and user friendliness of the widget on our website.

Nachteile

The system is glitchy. Doesn't have the functionality promised by sales rep. It's complicated.

Antwort von MyTime

We apologize for the experiences that you've had with our software. We take customer feedback seriously and are always striving to improve.

We hope that providing 17 locations to you for the price of one and crediting 2 months of your subscription to help you through your slow season is a show of goodwill.

We have thousands of locations successfully using MyTime and will offer you continued support to hope to count you in that group.

Jovan M.
Gesamtbewertung
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

I can't say enough good things about my time. They are so present in ready to offer Solutions&...

Bewertet am 2.4.2018

I truly believe that my time is on my side they want to see me when and want my business to thrive....

I truly believe that my time is on my side they want to see me when and want my business to thrive. I love how the CEO will chime in to get clarity from me firsthand. #priceless

Vorteile

Everything that I could think of to be helpful for me and my business, my time is already thought of. And if they have not and I made the suggestion nine times out of 10 is implemented within that week.

Nachteile

As their business evolves some things that were free in the beginning now cost money. For example it used to be free to call in for support but because I don't have the package that includes phone support I have to email / chat for support. Which is not a major issue but I did like in the past that I could just call

Fiona noelle H.
Gesamtbewertung
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Happy to have made the switch

Bewertet am 5.4.2018

Vorteile

First learned about MyTime in 2013 when I was first starting my business in LA and so were they. They helped us in promoting our off-peak times which kept us pretty booked during those slow hours. We parted for a while as our booking software then was not compatible with them and we were getting double booked which was a great problem until clients start complaining about it :P

Once they had scheduler in place, we went back and was very happy that most of our data was properly ported. MyTime overall is very user-friendly and you could actually figure out most functions on your own. I love the communicator feature and the automated reminders. the rest of the team are very helpful and that makes the whole experience 100x better.

Nachteile

Notes do not save separately so when you have several notes about a client, you would end up with one long note. Not a biggie - but would be nice to see this improved.

5 von 109 Bewertungen angezeigt Alle Bewertungen

MyTime Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über MyTime.

MyTime bietet folgende Kostenpläne an:

  • Beginnt ab: 74,00 $/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

Wir haben keine Informationen über die Funktionen von MyTime

MyTime hat die folgenden typischen Kunden:

2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

MyTime unterstützt die folgenden Sprachen:

Englisch

MyTime unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

MyTime kann in folgende Anwendungen integriert werden:

Facebook, Google Calendar, Google Maps, Instagram, Microsoft Outlook, Quickbooks Online

MyTime bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat

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