MyTime

Terminplanung, POS und Kundenengagement-Plattform

4,7 /5 (109 Bewertungen) Eine Bewertung schreiben

MyTime Übersicht

Was ist MyTime?

MyTime ist eine vollständig integrierte Plattform für Terminplanung, Point of Sale und Kundenengagement für Ketten und Franchiseunternehmen mit mehreren Standorten, die Unternehmen dabei unterstützen, den Kundenstamm auszubauen, Kunden zu planen und zu binden.

MyTime bietet in einer Anwendung alle Tools, die Unternehmen benötigen: einen umfassenden Terminplaner, einen Client Relationship Manager (CRM), E-Mail-Marketing, Online-Werbung und Anwesenheitsmanagement, Point of Sale und mehr. MyTime eignet sich für Unternehmen jeder Größe, von Einzelhändlern bis hin zu nationalen Franchiseunternehmen. Nutzer können auf MyTime im Web oder unterwegs mit iPhone- und Android-Apps zugreifen.

Die Planungs- und Geschäftsplattform von MyTime integriert sich auch in den beliebten Marketplace, in dem Millionen von Kunden nach lokalen Unternehmen suchen, Bewertungen, Beschreibungen und Preise sehen und in Echtzeit buchen können. MyTime arbeitet auch mit Google, Facebook, YP.com, Local.com und anderen zusammen, sodass Unternehmen leichter sichtbar und leichter für neue Kunden zu finden sind.

MyTime Übersicht

Kosten

Beginnt ab
74,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

MyTime Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch

Medien

MyTime’s Client Manager is a CRM system that stores all customers’ records in one place
MyTime is an appointment manager, online marketing tool, and communication hub rolled into one
Reputation Manager is a powerful tool that helps increase SEO and web presence, helping more customers find the business online
Various standard reports are built into MyTime and can be used out of the box
MyTime Communicator is an instant-messenger for clients, and comes free with Scheduler
MyTime Marketing combines email and SMS marketing, listing management, marketing automation, and reputation management
MyTime lets users manage the whole business on the web and on Android and iPhone apps.
MyTime’s simple layout gives users full control over schedules, availability, and prices
Use the MyTime booking site or mobile apps to search for businesses, with a MyTime Marketplace listing that helps increase visibility to potential clients
MyTime point-of-sales processes payments for appointments and products
Videos zu MyTime MyTime Screenshot: MyTime’s Client Manager is a CRM system that stores all customers’ records in one place MyTime Screenshot: MyTime is an appointment manager, online marketing tool, and communication hub rolled into one MyTime Screenshot: Reputation Manager is a powerful tool that helps increase SEO and web presence, helping more customers find the business online MyTime Screenshot: Various standard reports are built into MyTime and can be used out of the box MyTime Screenshot: MyTime Communicator is an instant-messenger for clients, and comes free with Scheduler MyTime Screenshot: MyTime Marketing combines email and SMS marketing, listing management, marketing automation, and reputation management MyTime Screenshot: MyTime lets users manage the whole business on the web and on Android and iPhone apps. MyTime Screenshot: MyTime’s simple layout gives users full control over schedules, availability, and prices MyTime Screenshot: Use the MyTime booking site or mobile apps to search for businesses, with a MyTime Marketplace listing that helps increase visibility to potential clients MyTime Screenshot: MyTime point-of-sales processes payments for appointments and products

MyTime Bewertungen

MyTime Bewertungen

Gesamtbewertung
4,7
/
5
Ausgezeichnet
87

Sehr gut
20

Durchschnitt
0

Gering
0

Schlecht
2

Preis-Leistungs-Verhältnis
4,6
Funktionen
4,5
Bedienkomfort
4,7
Kundenbetreuung
4,8
98% haben diese Anwendung empfohlen
Jaret L.

Love this company!

I've been with MyTime for about a month now and have been thoroughly impressed with this company. Their customer service is phenomenal! They have a quick link to send feedback on the app/software that makes it easy to either report an issue or suggest a feature. I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by email or even a telephone call! MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Who does that anymore?! I love it! I have direct phone numbers and email address to real people who answer the phone. Awesome.

I could go on forever about the customer service but I actually love the software and app as well!

App: We have tried several different scheduling software options only to find that none of them could form to what we need for our home based business or they didn't have a mobile app to use on the go. We own an on the go business with no store front so 100% of our customer interaction is in their homes or through technology. With the app we can schedule appointments and input client information, call and message clients and check out analytic info.

The software adds that much more to the software possibility. You can customize automatic, and professional looking emails/text messages to be sent as reminders or thank yous. You can ask for reviews automatically. You can check on the customers profile to see what type of communication they've received through the app. You can also schedule employees and easily manage their time.

I don't know a lot about how this works, but each time you schedule on MyTime it helps with SEO. They do stuff to help you show up better in the search engine...I don't know all the details but it sounded really good for small business trying to get their names out there :)

There's plenty more that can be said, but just experience it for yourself. You wont be disappointed!


Mit Google übersetzen
Jeff C.

Meets Our Needs But Pricey

Overall mostly happy we made the switch, but wish it wasn't so expensive and wish some bugs would be addressed.


Mit Google übersetzen
Helina B.

Shady business practices, unknowledgeable staff, glitchy system

The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident that it would suit my needs after describing in precise detail what I needed. They should have never taken me as a client because it doesn't function well at all for what we need. I would be fine with the workarounds that were suggested to me if they worked, but they don't. Services that should be available becasue I have it set up perfectly will just randomly disappear. My clients see our marketing dollars at work and call wanting to sign up, but say that it looks like the appointments are booked up. The sales rep convinced me to sign up during my high season, promising that I wouldn't get charged until I actually started using the system. And promised that if I decided it wasn't a good solution for me, he'd have "no problem" getting me out of the contract. I started getting charged for MyTime LONG before I was ready to even begin setting it up. And I reached out to that sales rep for help, and he was no longer with the company. Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing him. The customer service is terrible and the system is glitchy. They don't care that they've cost my business thousands of dollars..... just awful.


Mit Google übersetzen
Brittany G.

Excellent software - takes time to navigate through

scheduling is a lot more detailed and convenient


Mit Google übersetzen
Peter W.

One of the best time management applications out there


Mit Google übersetzen
Jaret L.
Branche: Buchhaltung
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Love this company!

Bewertet am 20.11.2015
Quelle der Bewertung: GetApp

I've been with MyTime for about a month now and have been thoroughly impressed with this company. Their customer service is phenomenal! They have a quick link to send feedback on the app/software that makes it easy to either report an issue or suggest a feature. I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by email or even a telephone call! MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Who does that anymore?! I love it! I have direct phone numbers and email address to real people who answer the phone. Awesome.

I could go on forever about the customer service but I actually love the software and app as well!

App: We have tried several different scheduling software options only to find that none of them could form to what we need for our home based business or they didn't have a mobile app to use on the go. We own an on the go business with no store front so 100% of our customer interaction is in their homes or through technology. With the app we can schedule appointments and input client information, call and message clients and check out analytic info.

The software adds that much more to the software possibility. You can customize automatic, and professional looking emails/text messages to be sent as reminders or thank yous. You can ask for reviews automatically. You can check on the customers profile to see what type of communication they've received through the app. You can also schedule employees and easily manage their time.

I don't know a lot about how this works, but each time you schedule on MyTime it helps with SEO. They do stuff to help you show up better in the search engine...I don't know all the details but it sounded really good for small business trying to get their names out there :)

There's plenty more that can be said, but just experience it for yourself. You wont be disappointed!

Vorteile

User friendly. App runs pretty quickly for scheduling. Reschedule button, quick call and mapping at the touch of a button. Message customers from app. Exceptional customer service.

Nachteile

I would love a widget to see my calendar at a glance (they said they are in the process of creating this) and It would be awesome to color coordinate appointments by type and color coordinate blocked out time.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Jeff C.
Branche: Einzelhandel
Untern. Größe: 11-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Meets Our Needs But Pricey

Täglich für 6-12 Monate genutzt
Bewertet am 10.10.2020
Quelle der Bewertung: Capterra

Overall mostly happy we made the switch, but wish it wasn't so expensive and wish some bugs would be addressed.

Vorteile

It's pretty intuitive, relatively easy to setup, and does the job. I really like the two-way texting features.

Nachteile

I think it is expensive compared to other options and the pricing structure feels very nickel and dime. I think there are certain options that could be included in the base price without charging more. For example, to use online payment collection requires use of the full point-of-sale, which is unnecessary for my business. Also, the basic reminder emails & texts should be editable without having to subscribe to the full marketing suite.

It's a bit buggy in various workflows, like toggling between locations, the calendar does not refresh correctly.

I also wish there was more customization available to display various fields during the appointment creation process, rather than having to dive into the Client or the Pet record.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 6.0/10

Helina B.
Branche: Gesundheit, Wellness & Fitness
Untern. Größe: 11-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Shady business practices, unknowledgeable staff, glitchy system

Täglich für 1-5 Monate genutzt
Bewertet am 11.12.2018
Quelle der Bewertung: Capterra

The sales rep was extremely pushy when convincing me to subscribe to MyTime and was so confident that it would suit my needs after describing in precise detail what I needed. They should have never taken me as a client because it doesn't function well at all for what we need. I would be fine with the workarounds that were suggested to me if they worked, but they don't. Services that should be available becasue I have it set up perfectly will just randomly disappear. My clients see our marketing dollars at work and call wanting to sign up, but say that it looks like the appointments are booked up. The sales rep convinced me to sign up during my high season, promising that I wouldn't get charged until I actually started using the system. And promised that if I decided it wasn't a good solution for me, he'd have "no problem" getting me out of the contract. I started getting charged for MyTime LONG before I was ready to even begin setting it up. And I reached out to that sales rep for help, and he was no longer with the company. Not only did the MyTime staff not hold up the promises of their sales rep they employed, but they also agreed that I made a terrible mistake by believing him. The customer service is terrible and the system is glitchy. They don't care that they've cost my business thousands of dollars..... just awful.

Vorteile

I like the look and user friendliness of the widget on our website.

Nachteile

The system is glitchy. Doesn't have the functionality promised by sales rep. It's complicated.

Übersetzen auf: Deutsch

Antwort von MyTime

We apologize for the experiences that you've had with our software. We take customer feedback seriously and are always striving to improve.

We hope that providing 17 locations to you for the price of one and crediting 2 months of your subscription to help you through your slow season is a show of goodwill.

We have thousands of locations successfully using MyTime and will offer you continued support to hope to count you in that group.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 1.0/10

Brittany G.
Branche: Kosmetik
Untern. Größe: 10.000+ Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Excellent software - takes time to navigate through

Täglich für 1-5 Monate genutzt
Bewertet am 14.9.2020
Quelle der Bewertung: Capterra

scheduling is a lot more detailed and convenient

Vorteile

Like the ability to change apps and make detailed notes about clients

Nachteile

took awhile to understand and maneuver about, but once I played around with the system, I became comfortable with everything

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Peter W.
Branche: Hochschulbildung
Untern. Größe: 501-1.000 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

One of the best time management applications out there

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 30.11.2018
Quelle der Bewertung: GetApp

Vorteile

I've been using My Time for as long as I can remember to manage everything from work to personal life.
Its very easy to use, both as a newbie and an experienced user.
Brilliant price point, compared to other applications that offer similar features this is a steal!
My Time also integrates very well with other applications, such as Google and Facebook, allowing me to sync contacts across services.
Both the desktop and mobile applications work very well, offering basically the same user-experience across various devices.

Nachteile

Over time some of the free features of My Time have been moved to only be available to premium users.
The frequency in which they release bug fixes is pretty terrible, there are some bugs that were reported some time ago that still haven't been fixed!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort

Weiterempfehlungsquote: 8.0/10

Nutzerempfehlung
8,9/10
Basierend auf 109 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
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MyTime Preis

MyTime Preis

Beginnt ab
74,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4,6/5
Basierend auf 109 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
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MyTime Funktionen

MyTime Funktionen

API
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Anpassbare Vorlagen
Automatische Benachrichtigungen
Benutzerdefinierte Felder
Berichterstattung und Statistik
Daten-Import / -Export
E-Mail-Integration
Echtzeit-Daten
Elektronische Zahlungen
Erinnerungen
Integration von Dritten
Kalenderverwaltung
Kontaktmanagement
Kundendatenbank
Kundenspezifisches Branding
Social-Media-Integration
Umfragen & Feedback
Funktionen
4,5/5
Basierend auf 109 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

MyTime Häufig gestellte Fragen

MyTime Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über MyTime.

F. Welche Preispläne bietet MyTime an?

MyTime bietet folgende Kostenpläne an:

Beginnt ab: 74,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Nicht verfügbar

F. Was sind die Hauptfunktionen von MyTime?

Wir haben keine Informationen über die Funktionen von MyTime

F. Wer sind die typischen Nutzer von MyTime?

MyTime hat die folgenden typischen Kunden:

Kleine Unternehmen, Großunternehmen, Mittlere Unternehmen

F: Welche Sprachen werden von MyTime unterstützt?

MyTime unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet MyTime an?

MyTime hat folgende Preismodelle:

Abonnement

F. Unterstützt MyTime mobile Geräte?

MyTime unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert MyTime?

MyTime kann in folgende Anwendungen integriert werden:

Facebook, Google Calendar, Google Maps, Instagram, Microsoft Outlook, QuickBooks Online, QuickBooks Online Advanced

F. Welche Varianten der Kundenbetreuung bietet MyTime an?

MyTime bietet folgende Optionen für Kundensupport:

Online-Support, Telefon-Support, Wissensdatenbank, Häufig gestellte Fragen