Hosted CRM

Hosted CRM

Web-based CRM application

3.5/5 (32 Bewertungen)

Hosted CRM Übersicht

Real-Time Web Lead Capture
Capture leads from web forms and immediately post them directly into the hosted CRM. The lead management CRM then automatically routes leads so that you can respond to prospects immediately and seal the deal.

Intuitive Lead Routing
Route leads to different reps based on virtually any criteria: region of the country, industry, lead source, type of inquiry, and much more.

Custom Report Engine
Robust reporting of all call and lead data. Our report engine comes with predesigned reports as well as the ability to build and export your own custom reports to get the exact data you need.

Customizable Fields and Layouts
The fields and layouts in the hosted CRM are customizable to your needs and industry. During implementation we will help set up the CRM, automation workflow, outbound dialing technology, and more for your specific business.

Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Asien, Australien, Kanada, China, Europa und 5 weitere , Indien, Lateinamerika, Mittlerer Osten und Afrika, Vereinigtes Königreich, Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

Hosted CRM Bewertungen

Gesamtbewertung
3.5/5
56% Positive Bewertungen
6
Ausgezeichnet
12
Sehr gut
9
Durchschnitt
2
Gering
3
Schlecht
Mihai B.
Mit Google übersetzen

Good if it works, terrible if it doesn't

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 3.7.2019
Quelle der Bewertung: Capterra

One of the support rep was terrible. I gave him a month and a half - two months to resolve our issues with me having to consistently call back, but for some reason, he's never available or knows how to call back. I've asked for a new support rep, but they said the team handling our type of account is small and haven't attempted to give me a new rep or resolve our issues. Additionally, a manager was supposed to reach out to me over the last 4 business days, but I haven't received a single call or email. Do not allow your workflow to rely on their services because you will most likely get screwed. We have almost 20 users and that's amazing that they handle our account this way.
Will definitely be looking for other Dialer and Inside Sales tools.

Vorteile

I liked that it was easy to use and train users.

Nachteile

Recorded voicemails was a little problematic with setting up, the dialer has intermittent click-to-dial issues 3-8 times a week, and the seek lists aren't working properly. We've had this service for several years and within the last year and a half, these problems have been persisting without any level of resolution. I've combated this issue with support more persistently over the last few months and they've been providing terrible follow-up. I could go on in paragraphs to describe how terribly they've been handling our issues over the last year+.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

1.0/10
Verifizierter Rezensent
Mit Google übersetzen

InsideSales.com Review

Täglich für 6-12 Monate genutzt
Bewertet am 1.6.2019
Quelle der Bewertung: Capterra

Overall, if you have Microsoft Dynamics CRM and looking for a sales automation tool that will help your sales team, from the call to the email, InsideSales.com is your tool. The tool will help automate the sales prospecting process and help the sales team target specific leads, contacts and accounts.

Vorteile

- Integration with MS Outlook
- Out of the box and no extra cost integration with Microsoft Dynamics CRM
- Short implementation
- Short ramp time
- Ability to delete a play at the Manager view

Nachteile

- Once a play is live, you cannot add a step in the active play
- Inability to see the open or click percentage in the tool
- Cannot do round robin call monitoring
- Once a play is deleted in the tool, the play is still visible in the Microsoft Dynamics CRM dashboard

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10
Valerie P.
Mit Google übersetzen

I was formerly an InsideSales LMP administrator and user

Weitere für Mehr als 1 Jahr genutzt
Bewertet am 13.6.2018
Quelle der Bewertung: Capterra

Their dialer functionality was intelligent and allowed us to responsepop records to our agents. The responsepop functionality allowed any web-to-lead records to pop up to our sales agents and be called immediately. We liked having the ability to customize this to our unique needs.

Vorteile

Honestly, there was not much I liked about this software other than its dialer solution. The dialer allowed for us to insert our logic of which records we wanted to reach and when. For example, prioritizing by Time Zone, Lead Status, and so on. The users on the platform itself were able to easily onboard as it is not too hard to navigate.

Nachteile

The support line was horrible for this company, more often than not, my operations team and I seemed to come up with the answers before the support rep working with us did! We felt we knew their product better than they did. Reporting was not robust enough, and we had to do a lot of work arounds and "tricking the system" when creating automations. Often any automation we created for this system did not work as expected. We eventually moved over onto Salesforce, which was a better fit for our business. InsideSales did not fit our growing Sales organization's needs sufficiently.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

2.0/10
Verifizierter Rezensent
Mit Google übersetzen

I've used insidesales at 2 companies for outbound dialing through Salesforce

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 21.3.2018
Quelle der Bewertung: Capterra

Vorteile

When it works, insidesales makes it very easy to hammer through a ton of dials while also automating the process of logging call activities and updating tasks

Nachteile

The problem is that it only works 75% of the time. I often have calls not save, notes disappear on calls, and tasks that don't update or save when done through the insidesales plugin. Customer support has never once responded to me for issues I had with their Vision product which is also horrible (works 25% of the time if that)

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Daniel R.
Mit Google übersetzen

Over Hyped Over Promised - Completely irrelevant

Täglich für 6-12 Monate genutzt
Bewertet am 14.8.2018
Quelle der Bewertung: Capterra

It has been able to organize lead data for the team so they don't have to manually track anything but that's about it. Not a customer centric organization.

Vorteile

The interface is fairly simplistic and easy to use

Nachteile

It doesn't work consistently, has to be removed and reinstalled. Does not allow for lead prioritization and the "Neuralytics" they tout so heavily is a load of crap. Power BI can give you the same data insights and do it far better than anything they offer. I still can't see the neuralytics data from a dashboard as they claimed we could do. It's as useful as a screen door on a submarine and they talk a lot about being helpful and caring but they don't. It's all fluff and they only develop and improve whatever their programmers are most interested in.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

0.0/10

Hosted CRM Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Based on usage and number of users. Contact us for more details and a free trial

Hosted CRM Funktionen

  • API

  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Anpassbare Berichterstellung
  • Anpassbare Vorlagen
  • Automatische Benachrichtigungen
  • Benutzerdefinierte Felder
  • Berichterstattung und Statistik
  • CRM-Integration
  • Daten-Import / -Export
  • E-Mail-Integration
  • Echtzeit-Daten
  • Elektronische Zahlungen
  • Erinnerungen
  • Integration von Dritten
  • Kalenderverwaltung
  • Kundendatenbank
  • Kundenspezifisches Branding
  • Mobile Integration
  • Social-Media-Integration

Zusätzliche Informationen für Hosted CRM

Schlüssel-Features von Hosted CRM

  • Intuitive Lead Routing
  • Real-Time Web Lead Capture

Hosted CRM Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Hosted CRM.

F. Welche Preispläne bietet Hosted CRM an?

Hosted CRM bietet folgende Kostenpläne an:

Preismodell: Abonnement

Kostenlose Testversion: Verfügbar

Based on usage and number of users. Contact us for more details and a free trial

F. Was sind die Hauptfunktionen von Hosted CRM?

Hosted CRM bietet die folgenden Funktionen:

  • Intuitive Lead Routing
  • Real-Time Web Lead Capture

F. Wer sind die typischen Nutzer von Hosted CRM?

Hosted CRM hat die folgenden typischen Kunden:

Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von Hosted CRM unterstützt?

Hosted CRM unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet Hosted CRM an?

Hosted CRM hat folgende Preismodelle:

Abonnement

F. Unterstützt Hosted CRM mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte Hosted CRM unterstützt

F. Mit welchen anderen Applikationen integriert Hosted CRM?

Wir haben keine Informationen darüber, welche Integrationen Hosted CRM hat

F. Welche Varianten der Kundenbetreuung bietet Hosted CRM an?

Wir haben keine Informationen darüber, welche Varianten der Kundenbetreuung Hosted CRM anbietet