BigTime

BigTime

Time billing & PM software for SMBs

4.6/5 (431 Bewertungen)

BigTime Übersicht

BigTime is a time and billing software that helps professional service firms in various industries to track time and invoice clients. Users can manage project teams, work in process (WIP), as well as measure profitability per project, and even per staff. BigTime helps users get paid faster with the least amount of friction. Organizations can streamline the workflow with the Quickbooks integration developed by the BigTime development team, selected by Intuit as their OEM developers.

Users can track and report on their team's time and expenses online using BigTime's iPhone or Android apps when they're on the go. BigTime's web app is accessible from a web browser and responds to any device size. Improve business cash flow with BigTime by tracking WIP, and effectively bill throughout the project to keep the cash flow coming in. Tracking and reporting accurately in BigTime allows users to give customers peace of mind that their investment is worthwhile, eliminating any objections to payment.

Users can manage contractors, and invite them to join the project team as needed, and track their time per project. BigTime's expert consultants will walk users through how BigTime can be used in their business to truly optimize business workflow.

Preis

Beginnt ab
10,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Kanada, Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

BigTime Bewertungen

Gesamtbewertung
4.6/5
94% Positive Bewertungen
287
Ausgezeichnet
117
Sehr gut
18
Durchschnitt
4
Gering
5
Schlecht
David D.
Mit Google übersetzen

Solid Platform for Professional Services Organizations

Täglich für 6-12 Monate genutzt
Bewertet am 5.8.2019
Quelle der Bewertung: Capterra

Automating, improving, and reducing time and cost required to process weekly time and expense. Providing reporting and audit-ability across the entire process with a few button clicks vs having to sort through manual data collection templates.

Vorteile

Overall, we have been very happy with BigTime and its use in support of our field consultants. Our production implementation went smoothly and their staff provided helpful training and support to assist us with our launch. In addition, we have been very pleased with the configurability of the platform - just about every time we wanted to do something a certain way, for example how we wanted to display the form for our field's timesheet data entry, there was a way to configure the system to our liking.

Also, we have been very impressed with the speed of the system and the design of the user interface. It's very responsive, easy to use, and everything is laid out intuitively. Also, the Reporting module is very comprehensive and it provides a way to pull data just about any which way one could want. BigTime has also been responsive and helpful in helping to support us when certain custom reports were required and we needed some guidance.

Special thanks to both CSRs for their support with our implementation.

Nachteile

We have no outstanding support tickets currently and we have only seen a few small glitches but once we bring them to the vendors attention there is usually a way to correct it or some type of acceptable workaround. As far as suggested areas we think they can improve upon, one would be having the ability to set up to send specific invoices to multiple customer contacts on the To: line. Another area for improvement is sometimes the bill rate isn’t pulled into the invoicing module consistently so we have to re-enter all the rates in that particular project code.

As far as platform enhancements to make BigTime even better, we have suggested the ability to enhance the Allocations module so a manager can forecast a resource across multiple projects within the same or multiple accounts from the same screen/grid. Today this must be done via clicking into each project in the Project List section which is time consuming and a little clunky. This would be huge for us since we have a number of consultants who work on multiple projects across a given week/month/etc. Another enhancement would be to provide easy-to-pull reports that show a consultants profitability (revenue generated minus cost) across a given date range. This is not currently doable with the platform, but all the data is there since the system maintains both bill rate and cost-level information. We are hoping these items make their way onto the product roadmap here in the relative near future.

Antwort von BigTime Software

David,

First of all, thanks so much for posting this extensive review for us here at BigTime. It is most appreciated and valuable to get specific feedback from our users. We are pleased that you're finding the platform responsive and flexible enough to meet your needs and we are very pleased that both Jeff and Kevin have provided excellent support to you.

Please do reach out to us here at Customer Success if we can be of further assistance in any way - we are always happy to help.

Thanks again,
The BigTime Customer Success Team

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9.0/10
Rhonda R.
Mit Google übersetzen

Experience was rough in the beginning. It would be VALUABLE for onboarding to be completed by someo

Täglich für 1-5 Monate genutzt
Bewertet am 6.11.2017
Quelle der Bewertung: Capterra

full integration with our financial software - invaluable... there are many great software solutions out there that do what they do fantastically, however they lack full detailed integration with financial software... not Big Time! BigTime allows you to manage workflow and not miss deadlines. You can quickly reassign work, monitor deadlines, track phone calls/messages, assign tasks, view work in progress, allocate work, and also track all financial functions related to this work inside your financial software. No more having to track accounts receivable and client payments in two systems. After spending 8 months with 2 people trying and testing multiple practice management solutions, Big Time was the best and satisfied all of the "critical" requirements.

Vorteile

The ability to communicate in detail with QBD and QBO. FYI to all who job cost... You CANNOT job cost in QBO. It is not a limitation of BigTime, it is a limitation of QBO. Which is what i mean by my partial experience answer above... (allow more text there).. if onboarding is completed with a premeeting checklist about the firms existing workflow and time management and by someone intimately familiar with the industry that is using BigTime the cons below could be addressed upfront. The team at BigTime were difficult to get a hold of but once they were aware they worked like crazy to get us setup and working in the time frame we had. We moved our QBO file back to QBD (we had to do the testing on our own because the team at BT didn't know why job costing wasn't working in QBO) Once we moved back to QBD the job costing, invoicing, payroll work like a charm inside QBD. Hands down, it is the best integration with QBD of any practice management software out there... We had 2 people who spent 8 months testing many software solutions... most were lacking at least 1 "critical" requirement... Big Time was not. As we become aware and work through things like "terminology" we are becoming more and more confident in the workflow and keeping track of what is due when and who has what and what state the work is in. This is key as we go into tax season but also something we cannot live without on a day to day basis as 95% of our work is recurring on various time schedules. Thank yo

Nachteile

The wide range of terminology used in the software is confusing and causes errors to be made during implementation. Examples: Start Date and End Date... without these terms being defined you would think that start date is the day the work should begin and that End Date is the DUE DATE. Not so within Big Time. For recurring tasks, Start Date means Due Date in Big Time language. Another example: Completed vs Archived. Completed in most software solutions means that the job is finished or done; and archived means done and sent to storage with no recurrence nor future work is expected. In Big Time the term Archive means Completed or Finished or Done and removes the task from the workflow list and generates the next task in the reccurence. In BigTime the term Completed means something different... still unsure what it means because even when you update a task/project status to "completed" the task remains on the workflow list.

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9.0/10
Denise T.
Mit Google übersetzen

We use BigTime for Professional Services Automation. It is great for our multilevel company.

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 15.4.2018
Quelle der Bewertung: Capterra

Our company is not able to more accurately and completely track time to be charged to a project. Our systems are now more automated and more paperless.

Vorteile

BigTime allows users from a variety of backgrounds to connect to the software from various platforms (desktop, laptop, smart phone) to track time per project, to track expenses on a daily basis with electronic submission of receipts, to run reports on time spent, to connect with external accounting software seamlessly.

Nachteile

the software has some limits on "naming" items that do not always correspond directly to our external software and do not fit within our company culture. (For example: In BigTime, billable means charged to the project, may invoiced or may not invoice. In our company culture, billable means an invoice will be sent for payment to the client.

Antwort von BigTime Software

Denise,

Thank you so much for the review - we truly appreciate the time and the effort you've taken to let us know how our software is working for you. We're very happy to hear that BigTime is working for you throughout your organization and that you're able to use the software across several different platforms - we work hard to make that happen!

We're very sorry to hear that some of the terminology used by BigTime is inconsistent with your business processes. We try to make BigTime as flexible as possible, and you can change many of these terms within your Lexicon (check under My Company>My Company>Lexicon) but there are some terms we cannot change at this time. That being said, that feature might make for an excellent Feature Request. If you'd like to learn more about how to submit a Feature Request, please reach out to us at success@bigtime.net.

Thanks again!
The BigTime Customer Success Team

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9.0/10
Sonia G.
Mit Google übersetzen

The training sessions have been paramount to my success with using the software. Brea rocks!

Täglich für 1-5 Monate genutzt
Bewertet am 8.6.2017
Quelle der Bewertung: Capterra

Ease of use with Quickbooks integrations and lots of customizations for staff

Vorteile

Straight forward navigation on all tabs makes all operations easy. I like that all of the administrator functions are kept fairly simple; there are a lot of great ways to customize almost everything, without being overwhelming to learn. Most customizations are nice since you really only need to set them up once, then make small tweaks until everything is just right. The software will be very easy to train new employees to use. I love that it links to Quickbooks; I have so much less leg work than my previous software when it comes to data entry. So far a fairly smooth transition from the previous software.

Nachteile

While there are a lot of ways to customize the appearance of pages for employees, the invoices are still fairly restrictive. I find it odd that I can't change little things like: justifications (Overall message stuck in the center of the page and I can't indent it lower), and the job name is right justified and continues long names to the next line mid word sometimes; the color or boldness of each text line (ex. I would like the job name bold or larger font and some lines to be in color). I know these changes can be made as a word doc, but then it won't change my template in Big Time.. Second, creating a report to my liking has been very challenging. I need a monthly report for each project manager with an individual detailed overview of each project every month. However, when I have tried to tailor existing reports or make my own I always get an error that my report can't be created. Third, our billing cycle falls mid month and it would be preferable if timesheets and billing could be broken up by custom billing cycle rather than monthly. It's hard to track the cycle with just a weekly timesheet view. It's a change we can work with, but it requires a lot of extra work for the admin to constantly filter in invoicing. Lastly, the character limit on job titles is painfully small. We have a hard time getting all crucial information to fit. It would help dramatically if the job info screen had a place to record the address of the job.

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Weiterempfehlungsquote

7.0/10
Scott S.
Mit Google übersetzen

Flexible Project SetUp and QBO Integration

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 30.7.2019
Quelle der Bewertung: Capterra

Vorteile

We support many different kinds of projects and contracts. We have T&M, Fixed Fee, Recurring and some Fixed Fee with a T&M Element. We like BigTime because it is easy to set up a project with tasks (line items) that match our contracting terms. Also, it is possible to set Cost and Bill rates at the Company, Project or even Task Level. This kind of flexibility makes it easy for us to produce invoices that match our contract setup. We also needed something with fairly tight QuickBooks Online integration. BigTime deliveres here also. Lastly, the reporting facility in BigTime is very usuable.

Nachteile

There is not really anything that I find I don't like. From time to time, I have a feature request for the BigTime team. They communicate very well regarding their roadmap.

Antwort von BigTime Software

Scott,

We are so very thankful for your review - we really thank you for taking the time to post it. :) We are very happy that you're finding BigTime's flexible invoicing system able to provide what you need when it comes time to send your customers the bill. Also, we love that we can make it easy for you to setup your diverse projects with all their various bill rate structures and unique needs. The fact that you are utilizing our Quickbooks integration as well and it's working for your business, well, that's just icing on the cake!

Please do reach out to us and let us know if there is any way that we can be of further assistance to you.

Thanks again!
The BigTime Customer Success Team

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Weiterempfehlungsquote

10.0/10

BigTime Preis

Beginnt ab
10,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

EXPRESS: $7.00 per user, per month (billed quarterly), or $5.60 per user, per month (billed annually) for a 5 user system.

PRO: $20.00 per user, per month (paid quarterly), or $16.00 per user, per month (billed annually) for a 10 user system.

PREMIER: $34.00 per user, per month (paid quarterly) or $27.20 per user, per month (billed annually) for a 10 user system.

BigTime Funktionen

  • API
  • Abrechnung & Rechnungsstellung
  • Anpassbare Berichterstellung
  • Automatische Benachrichtigungen
  • Berichterstattung und Statistik
  • Daten-Import / -Export
  • Echtzeit-Daten
  • Integration in die Buchhaltung
  • Integration von Dritten
  • Kostenverfolgung
  • Rechnungsführung
  • Rechnungsmanagement
  • Workflow-Management

  • Aktivitäts-Dashboard
  • Compliance Management
  • Elektronische Zahlungen
  • Erhalten
  • Finanzanalyse
  • Mehrere Währungen
  • Rechnungsverarbeitung

Zusätzliche Informationen für BigTime

Schlüssel-Features von BigTime

  • Automatic reminders
  • Billing & invoicing
  • Billing rate management
  • Cloud integrations
  • Custom reports
  • DCAA timekeeping
  • Document templates
  • Email notifications
  • Expense tracking
  • Invoices
  • Mobile app
  • Permission management
  • Project budgeting
  • Project management
  • Reporting
  • Resource Management
  • Revenue Projections
  • Task management
  • Time tracking
  • Timesheets

Vorteile

  • Increase gross margins: BigTime's expert consultants will walk through your current workflow and what you can adjust to increase your business gross margins.

  • Increase realization: Through powerful reporting on task tracking per staff member, you can see which of your staff has free time, and which tasks are better allocated to specific staff.

  • Improve cash flow: Manage and bill your clients for Work in Process (WIP) throughout the project with the least amount of friction on payments.

  • Increases staff utilization: Adjust your workflow as needed, and gain insights into which staff are working on which tasks and projects.

  • Time management: Track time & expenses, manage budgets, invoice clients (or push invoices to Quickbooks) and report on everything all from within BigTime IQ.

  • BigTime Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über BigTime.

    F. Welche Preispläne bietet BigTime an?

    BigTime bietet folgende Kostenpläne an:

    Beginnt ab: 10,00 $/Monat

    Preismodell: Abonnement

    Kostenlose Testversion: Verfügbar

    EXPRESS: $7.00 per user, per month (billed quarterly), or $5.60 per user, per month (billed annually) for a 5 user system.

    PRO: $20.00 per user, per month (paid quarterly), or $16.00 per user, per month (billed annually) for a 10 user system.

    PREMIER: $34.00 per user, per month (paid quarterly) or $27.20 per user, per month (billed annually) for a 10 user system.

    F. Was sind die Hauptfunktionen von BigTime?

    BigTime bietet die folgenden Funktionen:

    • Automatic reminders
    • Billing & invoicing
    • Billing rate management
    • Cloud integrations
    • Custom reports
    • DCAA timekeeping
    • Document templates
    • Email notifications
    • Expense tracking
    • Invoices
    • Mobile app
    • Permission management
    • Project budgeting
    • Project management
    • Reporting
    • Resource Management
    • Revenue Projections
    • Task management
    • Time tracking
    • Timesheets

    F. Wer sind die typischen Nutzer von BigTime?

    BigTime hat die folgenden typischen Kunden:

    Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

    F: Welche Sprachen werden von BigTime unterstützt?

    BigTime unterstützt die folgenden Sprachen:

    Englisch

    F. Welche Preispläne bietet BigTime an?

    BigTime hat folgende Preismodelle:

    Abonnement

    F. Unterstützt BigTime mobile Geräte?

    BigTime unterstützt die folgenden Geräte:

    Android, iPhone

    F. Mit welchen anderen Applikationen integriert BigTime?

    BigTime kann in folgende Anwendungen integriert werden:

    Google Docs, Intuit Data Protect for QuickBooks, Microsoft Outlook, QuickBooks, QuickBooks Online, QuickBooks Online, Sage Accounting, Sage One - U.S., Salesforce Sales Cloud, Slack

    F. Welche Varianten der Kundenbetreuung bietet BigTime an?

    BigTime bietet folgende Optionen für Kundensupport:

    Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen

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