Call of Service Übersicht

Was ist Call of Service?

Terminiere Wartungsarbeiten und disponiere Außendienstmitarbeiter per Drag-and-drop.
Vollständiger Einblick in den Geschäftsstatus.
Rechnungen und Kostenvoranschläge werden an deine Kunden gesendet, sodass sie sie digital signieren und genehmigen und Rechnungen online bezahlen können (mit Stripe).
Verfolge den Auftragsstatus.
Verwaltung der Kundendatensätze und Senden von automatischen Terminerinnerungen per SMS und E-Mail.
Lässt sich mit Smartphone-Kalendern und Kalenderanwendungen integrieren.
Erstelle Ad-hoc-Berichte über Datensätze, die im System gespeichert sind.

Call of Service Übersicht

Kosten

Beginnt ab
40,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

Call of Service Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Asien, Australien, Brasilien, Kanada, China und 5 weitere , Europa, Deutschland, Indien, Japan, Lateinamerika
Unterstützte Sprachen
Englisch

Screenshots

Call of Service Screenshot: Call of Service scheduler
Call of Service Screenshot: Call of Service scheduler Call of Service Screenshot: Call of Service job dashboard Call of Service Screenshot: The Call of Service dashboard Call of Service Screenshot: Call of Service integrates with Google Maps Call of Service Screenshot: Customer Dashboard Call of Service Screenshot: Recieve email and SMS reminders with Call of Service

Call of Service Bewertungen

Call of Service Bewertungen

Gesamtbewertung
4,6
/
5
Ausgezeichnet
11

Sehr gut
7

Durchschnitt
0

Gering
0

Schlecht
0

Preis-Leistungs-Verhältnis
5
Funktionen
4,7
Bedienkomfort
4,9
Kundenbetreuung
5
100% haben diese Anwendung empfohlen
Verifizierter Rezensent

Excellent so far!


Mit Google übersetzen
Soubhi A.

Simple & Easy

After trying out several different platforms for my business job scheduling I found Call of Service a very simple and easy platform to work with. The structure of both the App version and Admin Panel are easy to navigate through which is a bonus when you have to enter information from a client who is on the phone. Time is money and a waiting customer on the phone becomes annoyed if kept on the call for too long while you try enter information they will hang up and go. There is no need to jump between 2 pages to alter the Service Items information as they can be directly edited on the job card and any edited information will reflect the invoice.
I was amazed how quickly the updates to the program were, as any suggestions I made to the support team were implemented (other companies told me that they can't make changes or it will cost too much to customize).
My techs in the field love the simplicity of the field App and have been happy with how simple it is to use. The Admin Panel is also very simple to use everything is in front of you, a bonus is all unscheduled jobs appear on the the side as default (when logged into on the computer) when you go to the Schedule page (on other platforms you need to select this every time you go into the schedule page) this is handy as it reminds you of the jobs waiting to be scheduled.
Call of Service has streamlined my bookings and job allocations and has given me more time to do productive work.
A few features that would make Call of Service even better is when it can integrate with accounting software (apparently it is in the pipeline). This feature will make invoicing a breeze while sending all the invoice information to my accounting software.

**Tip don't signup with any company until they let you try a trial version of their platform system as they promise their system can do many things and say they can customize the product to suit your business, but then say it is limited when you sign and get to use it!**


Mit Google übersetzen
Binu T.


Mit Google übersetzen
Con M.

Great, simple to use, very intuitive application

The customer support has been excellent. Extremely fast responses from the developer.


Mit Google übersetzen
Danny R.

Great but very slow

The system is great, but very slow.

To refresh takes ages.

We have very fast fibre internet here and its slow with this so I don't know how anyone else gets on.

I would say this is a major issue, its one of those things that you just don't need, you make your systems more efficient, but then deal with the system (that is supposed to make things be more efficient) being very slow, it kind of defeats the point a little bit.

But as I said the system is perfect for us, but its frustratingly slow :(
Mo is a good guy and the Customer service seems very good, we haven't had to deal with them too much as its very intuitive.

So, this should be seen as constructive because you have a good system but it needs to be more responsive.

Thanks
Dan


Mit Google übersetzen
Verifizierter Rezensent
Untern. Größe: 51-200 Mitarbeiter
Übersetzen auf: Deutsch

Excellent so far!

Täglich für 1-5 Monate genutzt
Bewertet am 24.5.2018
Quelle der Bewertung: Capterra

Vorteile

The simplicity of the product is a huge plus for us. I know this is a subjective thing but it's not bogged down with features and for us it has just what we need.

The mobile app is specifically for the field worker (admins can log in to the mobile site). For us this is huge b/c with our previous solution there was a single app for field workers and admins, and even though you could control things with roles/rights, both workers and admins saw essentially the same interface. Less than ideal. We want our field workers focused and need the app to be super simple for them to quickly and easily use to get the job done.

Integration: perhaps the biggest things for us. Nearly all similar solutions had zero or nearly no integration beyond accounting (Quickbooks, etc) and payments (Stripe, etc). Call of Service has those and also Zapier integration, which of course opens it up to hundreds of integrations. While the Zapier integration is very basic at the moment they are actively building it out and we've been assured that a robust offering is around the corner.

Support: so far has been fantastic. Very fast, helpful support. They seem to genuinely care about their customers.

Nachteile

No cons really to speak of for us. So far we are extremely happy. If something changes I'll see about updating this review.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Soubhi A.
Übersetzen auf: Deutsch

Simple & Easy

Bewertet am 20.3.2017
Quelle der Bewertung: Capterra

After trying out several different platforms for my business job scheduling I found Call of Service a very simple and easy platform to work with. The structure of both the App version and Admin Panel are easy to navigate through which is a bonus when you have to enter information from a client who is on the phone. Time is money and a waiting customer on the phone becomes annoyed if kept on the call for too long while you try enter information they will hang up and go. There is no need to jump between 2 pages to alter the Service Items information as they can be directly edited on the job card and any edited information will reflect the invoice.
I was amazed how quickly the updates to the program were, as any suggestions I made to the support team were implemented (other companies told me that they can't make changes or it will cost too much to customize).
My techs in the field love the simplicity of the field App and have been happy with how simple it is to use. The Admin Panel is also very simple to use everything is in front of you, a bonus is all unscheduled jobs appear on the the side as default (when logged into on the computer) when you go to the Schedule page (on other platforms you need to select this every time you go into the schedule page) this is handy as it reminds you of the jobs waiting to be scheduled.
Call of Service has streamlined my bookings and job allocations and has given me more time to do productive work.
A few features that would make Call of Service even better is when it can integrate with accounting software (apparently it is in the pipeline). This feature will make invoicing a breeze while sending all the invoice information to my accounting software.

**Tip don't signup with any company until they let you try a trial version of their platform system as they promise their system can do many things and say they can customize the product to suit your business, but then say it is limited when you sign and get to use it!**

Vorteile

Easy to use, support was always there even when using the trial version

Nachteile

No accounting integration

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Binu T.
Branche: Informationstechnologie & -dienste
Untern. Größe: 2-10 Mitarbeiter

Nur Sternebewertungen

Bewertet am 8.2.2017
Quelle der Bewertung: GetApp

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 5.0/10

Con M.
Branche: Computer-Software
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch

Great, simple to use, very intuitive application

Täglich für 6-12 Monate genutzt
Bewertet am 23.5.2018
Quelle der Bewertung: Capterra

The customer support has been excellent. Extremely fast responses from the developer.

Vorteile

It is easy. Once it is set up and configured properly, any non-technical person can figure it out.
It really is that easy

Nachteile

It lacks certain features. No Inventory, No integration into accounting software. Very limited in customisation without paying for it

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Danny R.
Übersetzen auf: Deutsch

Great but very slow

Bewertet am 20.9.2015
Quelle der Bewertung: Capterra

The system is great, but very slow.

To refresh takes ages.

We have very fast fibre internet here and its slow with this so I don't know how anyone else gets on.

I would say this is a major issue, its one of those things that you just don't need, you make your systems more efficient, but then deal with the system (that is supposed to make things be more efficient) being very slow, it kind of defeats the point a little bit.

But as I said the system is perfect for us, but its frustratingly slow :(
Mo is a good guy and the Customer service seems very good, we haven't had to deal with them too much as its very intuitive.

So, this should be seen as constructive because you have a good system but it needs to be more responsive.

Thanks
Dan

Übersetzen auf: Deutsch

Antwort von Call of Service

Thanks for the constructive criticism. We have evaluated the performance of the system and enhanced the overall performance and response time.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Nutzerempfehlung
9,2/10
Basierend auf 18 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

Call of Service Preis

Call of Service Preis

Beginnt ab
40,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
5/5
Basierend auf 18 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

Call of Service Funktionen

Call of Service Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Audit Trail
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bestandsverfolgung
Compliance Management
Daten-Import / -Export
Dokumentenmanagement
Dokumentenspeicher
Echtzeit-Berichterstattung
Echtzeit-Daten
Integration von Dritten
Inventarverwaltung
Wirtschaftsprüfung
Workflow-Management
Überwachung
Funktionen
4,7/5
Basierend auf 18 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Call of Service Häufig gestellte Fragen

Call of Service Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Call of Service.

F. Welche Preispläne bietet Call of Service an?

Call of Service bietet folgende Kostenpläne an:

Beginnt ab: 40,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von Call of Service?

Wir haben keine Informationen über die Funktionen von Call of Service

F. Wer sind die typischen Nutzer von Call of Service?

Call of Service hat die folgenden typischen Kunden:

Mittlere Unternehmen, Non-Profit, Kleine Unternehmen

F: Welche Sprachen werden von Call of Service unterstützt?

Call of Service unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet Call of Service an?

Call of Service hat folgende Preismodelle:

Abonnement

F. Unterstützt Call of Service mobile Geräte?

Call of Service unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert Call of Service?

Call of Service kann in folgende Anwendungen integriert werden:

Google Calendar, QuickBooks Online, Stripe, Zapier

F. Welche Varianten der Kundenbetreuung bietet Call of Service an?

Call of Service bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Online-Support, Telefon-Support, Video-Anleitungen