Über ConnectWise Control

Über die Fernunterstützung von ConnectWise Control kannst du jederzeit und überall Geräte fernsteuern und deinen Kunden unabhängig davon, ob sie um die Ecke oder an einem anderen Punkt der Welt sind, helfen. Übertriff die an die Servicebereitstellung gestellten Erwartungen mit schneller, zuverlässiger und sicherer Fernunterstützung, die sofortige Konnektivität, skalierbare Sicherheitsfunktionen und nahtlose Integration bietet. Unterstütze deine Kunden über das Internet von überall aus, arbeite trotz allgegenwärtiger Cyber-Bedrohungen mit Out-of-the-Box-Funktionen wie AES-256-Verschlüsselung und Zwei-Faktor-Authentifizierung selbstsicher weiter und erledige das alles zu einem für dein Unternehmen geeigneten Preis.

Preisoptionen ab:

29,00 $/Monat

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Die 5 Top-Alternativen zu ConnectWise Control

Geräte

Unternehmensgröße

S M L

Märkte

Australien, Kanada, Deutschland, Vereinigtes Königreich, Irland, Neuseeland, Vereinigte Staaten

Unterstützte Sprachen

Englisch

Preisoptionen ab:

29,00 $/Monat

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Die 5 Top-Alternativen zu ConnectWise Control

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Funktionen

Gesamtzahl der Funktionen von ConnectWise Control: 59

  • API
  • Aktivitäts-Dashboard
  • Alarmfunktion / Benachrichtigungen
  • Anpassbare Berichte
  • Aufgabenmanagement
  • Aufzeichnung
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Bildschirm teilen
  • Bildschirmaufnahme
  • Chat / Messaging
  • Compliance Management
  • Datei-Verwaltung
  • Dateitransfer
  • Daten-Import / -Export
  • Desktop-Virtualisierung
  • Diagnosetools
  • Diagnosewerkzeuge
  • Diskussionen / Foren
  • Drittanbieter-Integration
  • E-Mail-Management
  • Echtzeit-Chat
  • Email-Einladungen und Erinnerungen
  • Fehlerbehebung
  • Ferndrucken
  • Filesharing
  • Hilfe Desk-Management
  • Interne Sitzungen
  • Kommunikationsmanagement
  • Kundenspezifisches Branding
  • Live-Chat
  • Meeting-Management
  • Mobiler Zugriff
  • Multi-Channel-Kommunikation
  • Netzwerküberwachung
  • Prognosen
  • Präsentations-Streaming
  • Remote-Monitoring und -Management
  • Remote-Support
  • Remote-Zugriff/-Kontrolle
  • Rollen-basierte Genehmigung
  • SSL-Sicherheit
  • Self-Service Portal
  • Sitzungsaufzeichnung
  • Sitzungsübertragung
  • Suchen / filtern
  • Teilnehmer-Management
  • Umfragen & Feedback
  • Unbeaufsichtigter Zugang
  • Video-Chat
  • Videokonferenzen
  • Warnungen / Eskalation
  • Warteschlangenmanagement
  • Werkzeuge zur Zusammenarbeit
  • Wirtschaftsprüfung-Management
  • Zugriff auf mehrere Monitore
  • Zugriffskontrollen / Berechtigungen
  • Zwei-Faktor-Authentifizierung
  • Überwachung

Alternativen

Webex

4,4
Nr. 1 Alternative zu ConnectWise Control
Cisco WebEx verbindet Desktop-Sharing über einen Web-Browser mit Telefonkonferenzen und Video, so dass jeder das...

ISL Light

4,7
Nr. 2 Alternative zu ConnectWise Control
ISL Online ist eine plattformübergreifende Remote-Support-Software, mit der Nutzer auf Computer und mobile Geräte aus...

Pulseway

4,7
Nr. 3 Alternative zu ConnectWise Control
Pulseway wurde direkt für MSPs und interne IT-Teams entwickelt und bietet ein leistungsstarkes Überwachungs- und...

OnBoard

4,7
Nr. 4 Alternative zu ConnectWise Control
OnBoard ist eine Software zur Verwaltung von virtuellen Vorstandssitzungen und Meetings der Unternehmensführung, die...

Nutzerbewertungen

Gesamtbewertung

4,7 /5
(1.748)
Preis-Leistungs-Verhältnis
4,6/5
Funktionen
4,5/5
Bedienkomfort
4,6/5
Kundenbetreuung
4,4/5

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Eine Bewertung schreiben
5 von 1.748 Bewertungen angezeigt
Jeev Y.
Gesamtbewertung
  • Branche: Pharmazeutika
  • Untern. Größe: 501-1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

If you value your time and energy, use this software

Bewertet am 2.7.2019

I use this software on a daily basis to keep IT operations within my organization running like a...

I use this software on a daily basis to keep IT operations within my organization running like a well-oiled machine. Our pharmacies are very remote and the ease of deployment makes it a breeze to troubleshoot any machine located anywhere from anywhere.

Vorteile

ConnectWise Control was incredibly easy to implement, and is very powerful. It comes with so many tools and features that are invaluable and solve complex problems very simply.

Nachteile

No cons really. Any features and updates or nice-to-have's are added by their development team in subsequent updates, and they really do listen to their user base.

In Betracht gezogene Alternativen

LogMeIn Rescue

Warum ConnectWise Control gewählt wurde

More features, less expensive, easier to deploy, saves me time, better support, and I've said it before, but the features. They are powerful and make my job so much easier.

Zuvor genutzte Software

TeamViewer

Gründe für den Wechsel zu ConnectWise Control

For the same reasons as I mentioned above, ConnecWise has more features, is less expensive, is easier to deploy, saves me time, and has a better support and development team.
Jonathan N.
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

A lot of value for dollar with ConnectWise Control

Bewertet am 31.8.2021

Overall ConnectWise Control has been easy to deploy and use. Initially we were hesitant to add our...

Overall ConnectWise Control has been easy to deploy and use. Initially we were hesitant to add our servers to a remote support tool like ConnectWise Control or TeamViewer, but this tool has made remote server administration much simpler.

Vorteile

ConnectWise Control has a great web view that allows us to quickly find the computer/server we're looking for. We can run standard command line and PowerShell commands through the web interface to quickly gather information or troubleshoot a user's computer without impacting the user experience. The screen share is very fast and reliable and often preferred over Remote Desktop sessions. It's also very nice to be able to switch between user sessions on the computer, like when interacting with a Remote Desktop server and needing to assist a specific user on the Remote Desktop server.

Nachteile

The software doesn't fully integrate with Microsoft Endpoint Manager, the only software that does is TeamViewer.

Adam B.
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 6.0 /10

The price is right, it has enough features that were not that easy to integrate, its reputation...

Bewertet am 28.6.2019

see above
you could have had the market targeting alot of users and devices all around the world...

see above
you could have had the market targeting alot of users and devices all around the world with your good fair pricing but everything else is not so good as it was -- with webex, teamview, logmein, ultravnc free,
dameware, Zendesk, anydesk, realvnc just to name a few
we as IT professional cant afford to look stupid with virus threats coming up with screenconnect
and telling people all these instructions to get control your one step installer plugin never worked !!
but good pricing kind of scary that others offer like sysaid and others not offering anything for the small guys like you did --- by the way i was talked into the AUTOMATE product --- worst product ever!
i spent a bit over a half a day cleaning it off and restoring all systems. It would not do what it was suppose to do at all --- slowest connection and unusable at all it was connected but would wind up my systems on some process i had to shut them down and clean the drives of any traces of AUTOMATE -- no software has done worse and your sale and support did not believe me i showed them proof they laughed and said they have never used it professionally
thanks any more information happy to help
maybe you could be the next big thing all the ideas are there but it all fell apart and you need to do almost a 180'

Vorteile

THE price compared to TEAMVIEWER AND LOG|ME in
i was not a large operation so the licensing suited
i loved the idea that i could make it a subdomain of my site or just have a link and it was White labelled
affordable
once i was remotely connected it was fine
It has many integrations and partnered up with a lot of companies

Nachteile

Its a pity you have not a better business relationship with antivirus companies
in most occasions and it was happening more and more that it would be picked up as a virus --- not good and worrying
it has many integrations and features ---- these features were hard to install and because there was many versions - most the time hard to get the right compatibility -- these integrations should be one click or a signup here and there --- i wouldnt have minded paying good money if these would at least work
It was not very intiutive some tasks -- like the whole process i would go through with clients
download the exe or file
then double click on it --- if you miss it , it will be in your downloads
then click run
follow prompts
then allow
and no at this point i would sometimes get a prompt to update the software
not good, not good at all
your sales and support staff could not give a dam because i was a small 1-15 users account
it was not very easy and intuitive initially to do file transfer - have you used team viewer?
most respectable organisations wont allow 8041 port through there firewall
it has lost its good reputation that support users at the large universities have originally given it
being considered unsafe and treated as a threat - i know that i could make it an exemption in the AV software but it came up as threat after the fact as if it later was damaged as professional tool
with all the quality secure easy products on the market these days | cisco
webex|

In Betracht gezogene Alternativen

LogMeIn Pro, TeamViewer, SolarWinds Service Desk und SysAid

Warum ConnectWise Control gewählt wurde

ITS REPUTATION HAD AND THE SOFTWARE BECAME TO MUCH MAINTANENCE AND ALL THE ABOVE other products have a few controls to update and easy interface and are not seen as malicious software and less problematic they just work!

Zuvor genutzte Software

TeamViewer

Gründe für den Wechsel zu ConnectWise Control

CHEAP -- LIKE THE EASY SETUP OF MY DOMAIN AND THE SCREENCONNECT SUB DOMAIN -- appropaite licensing -- i was excited by the integrations - that was a let down i read a review i think about it at the standford University in the states -- the support team saying its all they need or very good. if you need my help or more answers feel free to call me 0499235506 AUSTRALIA ADAM
Verifizierter Rezensent
Gesamtbewertung
  • Branche: Essen & Trinken
  • Untern. Größe: 51-200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

Small Business System Administrator - Remote support tool

Bewertet am 10.9.2021

ConnectWise has been reliable and robust with a low footprint and a constantly updating secure...

ConnectWise has been reliable and robust with a low footprint and a constantly updating secure product. My overall experience has been a good one and I would have no issues recommending it to other IT professionals.

Vorteile

ConnectWise is constantly updating it's tool and providing new security releases which I can monitor. I am able to see system uptime before connecting and can preview user activity before I can connect. A very useful insight when working with difficult users.

Nachteile

I have had no success with auto-updates for my Mac computers. That said there are many vendors that don't even support a Mac deployment.

Ramy E.
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Best Remote Solution

Bewertet am 15.2.2021

Excellent Experience, it saved us a lots of hassle with other remote desktops solutions, saved us...

Excellent Experience, it saved us a lots of hassle with other remote desktops solutions, saved us lots of money as it was provided to us within our RMM solution.
Our Customers feels better of how we are providing support now and how they can communicate with us in much easier way.

Vorteile

Easy to deploy and use and stable for both windows and Mac OS computers.
Easy to access computers, chat, reboot.
Categorize computers under different groups, create alerts, reports, chat, integrates with other tools, collect info about computers without taking control and able to adjust special settings for you or add addons that help you make your console do what you want.
customers can initiate chat from the computer itself directly and appear to our techs on console.

Nachteile

Just 3 things:
when customer initiate chat from his computer it appear on the console as red dot beside the group without any sound alert like a bell ring that a chat is waiting.
2nd thing if there is an option to have application for tech to different connected sessions in one window and switch between them within tabs in this app instead of having separate window for each connected session.
3rd add mobile solution so we can access mobile devices

In Betracht gezogene Alternativen

LogMeIn Rescue und Splashtop Business Access

Warum ConnectWise Control gewählt wurde

Connectwise control was provided to us within our RMM solution and we started applying it to all our clients and noticed lots of great features we have.

Zuvor genutzte Software

LogMeIn Rescue und Splashtop Business Access

Gründe für den Wechsel zu ConnectWise Control

Features, Price and integration.
5 von 1.748 Bewertungen angezeigt Alle Bewertungen

ConnectWise Control Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über ConnectWise Control.

ConnectWise Control bietet folgende Kostenpläne an:

  • Beginnt ab: 29,00 $/Monat
  • Preismodell: Kostenlose Version, Abonnement
  • Gratis Testen: Verfügbar

ConnectWise Control hat die folgenden typischen Kunden:

Selbstständig, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

ConnectWise Control unterstützt die folgenden Sprachen:

Englisch

ConnectWise Control unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

ConnectWise Control kann in folgende Anwendungen integriert werden:

Acronis Cyber Backup, ConnectWise Automate, ConnectWise Manage, Freshdesk, Microsoft Outlook, Passportal, Zendesk

ConnectWise Control bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat

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