Lead Gen & CRM (formerly SharpSpring)
Über Lead Gen & CRM (formerly SharpSpring)
Weltweit haben sich mehr als 1.400 Digital-Marketing-Agenturen und über 6.000 Unternehmen für SharpSpring als Partner für die Marketingautomatisierung entschieden. Seit 2014 hilft SharpSpring Werbetreibenden dabei, Workflows zu automatisieren, mehr Leads zu generieren und diese Leads in Verkaufsabschlüsse konvertieren. Mit wettbewerbsfähigen Preisen und einer robusten Plattform hat das Unternehmen in der kurzen Zeit seit seiner Gründung bedeutende Marktanteile von Branchenführern gewonnen. Das robuste Feature-Set umfasst verhaltensbasiertes E-Mail-Marketing, CRM-Integration in native oder Drittanbieter-Umgebungen, Tools für das Social Media Management, Builder für visuelle Workflows, dynamische Formulare, Buyer Personas, Landing-Page-Builder, Blog-Builder, universelle CMS-Kompatibilität und Integration in Hunderte von Anwendungen.
SharpSpring beträgt normalerweise einen Bruchteil der Kosten anderer Marketing-Automatisierungsalternativen.
Bilder
Keine Bilder verfügbar
Du bist nicht sicher, ob Lead Gen & CRM (formerly SharpSpring) das Richtige ist?
Mit einer beliebten Alternative vergleichen
Lead Gen & CRM (formerly SharpSpring)
Startpreis
Preisoptionen
Funktionen
Integrationen
Bedienkomfort
Preis-Leistungs-Verhältnis
Kundenservice
Alternativen
Freshmarketer
Pipedrive
HubSpot Sales Hub
Adobe Commerce
Nutzerbewertungen
Hast du Lead Gen & CRM (formerly SharpSpring) bereits?
Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great Product, Outstanding Service
Bewertet am 4.2.2020
Vorteile
SharpSpring provides all necessary features for successful marketing automation while being affordable.
Nachteile
The Visitor ID system is not working outside of the US. I am based in Europe.
In Betracht gezogene Alternativen
Salesforce Marketing Cloud Account Engagement und Salesforce Sales CloudZuvor genutzte Software
CopperGründe für den Wechsel zu Lead Gen & CRM (formerly SharpSpring)
SharpSpring has all the important features and is much more affordable.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Sharpspring the most complete marketing automation software you can get in this price range!
Bewertet am 2.8.2019
We use this software for the "marketing automation" catch leads and convert them to customers (for...
We use this software for the "marketing automation" catch leads and convert them to customers (for us but also our custumers). I have been using other tools and they tend to be FAR to big and overwhelming.
So my experience is that i can easy train others to use SharpSpring and let marketing and sales work together in the tool and with the tool.
Vorteile
- Price
- Easy of use
- Easy to implement and learn
- Fast support
- Active community and many updates
- Possible to have skype calls and team sessions with SharpSpring to spar.
Nachteile
- The Social Media part in the software is not optimal, we still use other software next to it.
- CRM feature is small, great for small companies, but bigger ones can come short.
Gründe für den Wechsel zu Lead Gen & CRM (formerly SharpSpring)
After running the demo of each software, the price, easy of use, and SharpSpring had a better fit with our type of costumers.- Branche: Logistik & Lieferkette
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Review
Bewertet am 22.7.2019
Started out fine until we realized that all the report data within SharpSpring was false. We...
Started out fine until we realized that all the report data within SharpSpring was false. We understand that data accountability is an issue in the marketing automation industry as a whole, but SharpSpring is especially terrible at this. The fact that upper management in IT recognizes that email report data is different between what's in SharpSpring email reports, what's in SharpSpring Life Of The Lead, and what's in the exported email report excel list and subsequently admits that none of it is entirely correct is beyond me. The software is meant to provide genuinely insightful feedback to track user activity and potential conversions, however, the development team.
Vorteile
Marketing automation features are very helpful.
Nachteile
- There is no escalation process for customer support requests that are above a customer support reps expertise
- Email report data is BS and one of the heads of IT at SharpSpring admitted it. The report data within SS differs from the data exported; the excel file has duplicate headline titles with different meanings/data; email data is shit - we sent test emails internally and didn't open them and it shows we opened them 3 times in SS and 4 times in the exported report
- Life of the Lead is the most valuable data within SS and yet you cannot automate based on any of it
- Life Of The Lead duplicates email "opens" and "clicks" based on how many people are in the chain, giving a false view of engagement from customers
- Email clicks are a load of BS - it shows that emails were opened and every link clicked within 10 seconds of sending because of spam bots/filters. SharpSpring doesn't filter this data out, so we can't tell the difference between what's real and what's not. "Can't we export the excel sheet and do that filtering ourselves?" Nope - as stated before, one of the head IT guys at SharpSpring validated our concerns that the excel email report is indeed, shit data. None of it is usable
- Rather than creating a backlog of needed updates and releasing them as a batch update on non-business-hours, SharpSpring product development teams push updates during work hours, breaking crucial functionality for 3+ hours/week, leaving our sales staff twiddling thumbs and complaining.
Antwort von Constant Contact
Chris, we're so sorry to hear about the experience and issues you've had with SharpSpring. We thoroughly appreciate that you have expressed specific concerns and hopefully we have the opportunity to regain your trust. I know the team is actively looking into these issues, but if there's anything additional we can do in the meantime, please feel free to reach out to us at feedback@sharpspring.com.
- Branche: Biotechnologie
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Double Take On This One
Bewertet am 11.3.2023
Once we hired an outside support person who had to learn the system from ground zero, the system...
Once we hired an outside support person who had to learn the system from ground zero, the system became very useful. Companies
Vorteile
Lots of options for the price tag. More marketing automation than what we originally thought this would bring.
Nachteile
SharpSpring simply did not have enough support people to assist in the start up of the system.
- Branche: Internet
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Well-Thought Out Tool That Can Drive Your Business
Bewertet am 25.3.2020
Positive. We like the tool and have onboard three other customers already in 3 months. We see this...
Positive. We like the tool and have onboard three other customers already in 3 months. We see this as a positive engagement tool to offer with our services as an agency.
Vorteile
Onboarding and set-up guidance. They help during a window of time however, there is a lot required to get you up and going. They refer often to the EDU and Classroom hours for help. This actually helps but you should anticipate 30-60 days with your current schedule to be up and running. Validation of leads, the assignment from leads to opportunities and the lead scoring, with automation helps salespeople realize where they are in the pipeline with prospects. We wanted to have more integration from forms to collecting leads, company and associated sub-accounts organized with individual opportunities. The ability to replace MailChimp, Lead Pages and Pipedrive while adding more functionalities was beneficial and outweighed the cons. This puts us in a good position to walk other customers through the process correctly and have longer-term contracts with them.
Nachteile
Onboarding and set-up. We underestimated all that would be needed to get this up and going and likely they know the challenges a company can face. I'd imagine that hinders sales but they should really let a user know the team and tasks to consider/ required based on the company size.
Lead Gen & CRM (formerly SharpSpring) Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Lead Gen & CRM (formerly SharpSpring).F. Welche Preispläne bietet Lead Gen & CRM (formerly SharpSpring) an?
Lead Gen & CRM (formerly SharpSpring) bietet folgende Kostenpläne an:
- Ab: 449,00 $/Monat
- Preismodell: Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Lead Gen & CRM (formerly SharpSpring)?
Lead Gen & CRM (formerly SharpSpring) hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von Lead Gen & CRM (formerly SharpSpring) unterstützt?
Lead Gen & CRM (formerly SharpSpring) unterstützt die folgenden Sprachen:
Deutsch, Englisch, Französisch, Italienisch, Niederländisch, Portugiesisch, Spanisch, Türkisch
F. Unterstützt Lead Gen & CRM (formerly SharpSpring) mobile Geräte?
Lead Gen & CRM (formerly SharpSpring) unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Lead Gen & CRM (formerly SharpSpring)?
Lead Gen & CRM (formerly SharpSpring) kann in folgende Anwendungen integriert werden:
123FormBuilder, 1CRM, AB Tasty, Accelo, Acuity Scheduling, Adobe Commerce, Agile CRM, Aircall, Alchemer, Basecamp, BigCommerce, Bitrix24, ClickTime, Close, Concrete CMS, Connexys Recruiting Software, Constant Contact, Contactually, Content Hub, Dealer.com, Direct Mail, Dotdigital, Dropbox Business, Drupal, Easy Projects, Efficy CRM, Ektron, Elcom CMS, Eventbrite, FluidSurveys, Formstack Forms, FreshBooks, Freshdesk, FullContact, Geckoboard, GetSiteControl, Gmail, GoTo Meeting, Google Ads, Google Analytics 360, Google Calendar, Google Contacts, Gravity Forms, Groove, HappyFox Help Desk, Help Scout, InsideView, Insightly, Instapage, Interaction Studio, Intercom, Jimdo, Joomla, Jotform, Kentico, Kibo Personalization - archived, Klipfolio, Kommo, LeadMaster, Litmus, LiveAgent, Livestorm, Mailchimp, Meta for Business, Myphoner, NationBuilder, OnePageCRM, Operations Hub, Optimizely, PayPal, Pipedrive, Pipeline CRM, Pipeliner CRM, PrestaShop, ProjectManager.com, Propeller CRM, QuickBooks Online Advanced, Quickbooks Online, Quote Roller, Saasu, Salesforce Sales Cloud, SendGrid, Sendible, Shopify, Slack, Squarespace, Stripe, SugarCRM, Sumo, SurveyMonkey, Teamleader, Teamwork Desk, Todoist, Twitter, Typeform, Unbounce, UserEcho, UserVoice, VWO Testing, Viddler, Vtiger CRM, Webex, Webtrends, Weebly, Wisepops, Wistia, WooCommerce, WordPress, Workbooks, Wrike, Wufoo, YouCanBook.me, Zapier, Zendesk Sell, Zendesk Suite, Zenkit, Zoho Books, Zoho CRM, Zoho Connect, mailparser.io, noCRM.io, vBulletin
F. Welche Varianten der Kundenbetreuung bietet Lead Gen & CRM (formerly SharpSpring) an?
Lead Gen & CRM (formerly SharpSpring) bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
Ähnliche Kategorien
Sieh alle für Lead Gen & CRM (formerly SharpSpring) gefundenen Softwarekategorien an.
- Kampagnenmanagement Tools
- Marketing Automation Tools
- All-in-One-Marketingplattformen
- Lead-Management-Software
- Predictive Lead Scoring Software
- Social Media Management Tools
- Content-Marketing-Tools
- E-Mail-Programme
- CRM-Systeme
- Lead Generation Tools
- Social Media Tools
- Sales Force Automation Software
- Sales Tracking Software
- Marketing Analysesoftware
