Über EZFacility

EZFacility ist eine webbasierte Managementlösung für Fitnessstudios, mit der Kundschaft ihre Geschäftsabläufe optimieren, Aufgaben automatisieren und Zahlungen verfolgen können. Die Software eignet sich sowohl für kleine und mittlere Unternehmen als auch für große Unternehmen. Zu der Kundschaft zählen Strive Fitness & Sports Training, Ontario Parks and Recreation, Factory of Champions, The Rink Training Centre, The Alaska Dome, Go Tennis, Every Body Balance, La Palestra und The Golf Lab.
Die Fitnessstudio- und Fitnesscenter-Verwaltungssoftware von EZFacility sowie die Abrechnungsdienste ermöglichen es, Termine mit Personal Trainern zu planen, Mitgliedschaften effektiv zu verwalten, Trainer-Gehaltsabrechnungen zu erstellen und Rechnungen zu verwalten. Die Software enthält auch Funktionen für Fitnessstudiomitglieder, um Online-Termine zu buchen, sich zu registrieren, Zahlungen zu tätigen usw. Zu den wichtigsten Funktionen der Lösung gehören Mitgliederverwaltung, Ressourcenplanung, Verwaltung von Mitarbeitenden und Trainern, Abrechnung und Zahlungen sowie Berichterstattung.
Die Lösung ist mit verschiedenen Browsern kompatibel, die auf Geräten wie Desktop-PCs, Smartphones und Tablets verfügbar sind. EZFacility bietet auch die App MemberMe für Android- und iOS-Nutzer, sodass diese Trainer und Kurse über ihre Smartphones buchen können. Kundschaft kann freie Termine über Werbeaktionen und Kampagnen, die mit dieser App direkt an Kundschaft gesendet werden, verkaufen.


Bilder

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Videos zu EZFacility
Videos zu EZFacility
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Du bist nicht sicher, ob EZFacility das Richtige ist? Mit einer beliebten Alternative vergleichen

EZFacility

4,5 (122)
VS.
Häufig bewertet

Startpreis

149,95 $
Monat
99,00 $
Monat

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

96
72

Integrationen

5
6

Bedienkomfort

4,2 (122)
4,1 (246)

Preis-Leistungs-Verhältnis

4,3 (122)
4,3 (246)

Kundenservice

4,7 (122)
4,5 (246)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Nutzerbewertungen

Gesamtbewertung

4,5 /5
(122)
Preis-Leistungs-Verhältnis
4,3/5
Funktionen
4,3/5
Bedienkomfort
4,2/5
Kundenbetreuung
4,7/5

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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 122 Bewertungen
Darren
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

The Crew Club - Charities & EZFacility

Bewertet am 26.4.2023

Great service, very friendly approach from all staff, a produce that will be used day-to-day and...

Great service, very friendly approach from all staff, a produce that will be used day-to-day and will make a massive difference to our work, a very clear training process focusing on this areas that are importance to your needs.

Vorteile

It works for small & medium charities, the training sessions are very well delivered by experienced staff, having the sessions recorded is very helpful to reflect back on, the cost of the product is very competitive, the software is flexible, the option for a branded app that links to the software to very good, the team from sales to training to support have been great.

Nachteile

We are new to EZFacility and haven't found anything that we don't like about the system. As we start using it more we may find that they are options that would be good that are not included, but at this stage we are very happy.

Antwort von Jonas Software

Darren, thanks for taking the time to review EZFacility's software! It's great to hear how our personalised training sessions have helped set you up for success. Thank you from the entire EZFacility team for your partnership and trust. We look forward to working together for many years to come!

Aaron
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

The Most Comprehensive and Accommodating Browser/Portal Based Software Solution for Any Size...

Bewertet am 8.9.2011

The Washington City Community Center in Washington City, Utah has been with EZ Facility since 2008...

The Washington City Community Center in Washington City, Utah has been with EZ Facility since 2008 and have been consistently impressed by its abilities and functionality. It is an incredible system that has made me feel, as and operations manager over a 110,000 sq. ft facility, always in control and on top of my facility. In this industry those are feelings that are hard to come by. In particular, EZ Facility Software in completely portal based...That means I need no special computer servers or updating schedules for software because all a facility needs to run EZ Facility is a internet browser. No need to run PCs or Macs only, just open your browser and log in! We are a Macintosh City ONLY and EZ Facility runs flawlessly with Safari or Google Chrome. To all those on EZ's team, you do an incredible job and I appreciate your excellent customer service.
Sincerely,
Aaron Olsen
Operations Manger
Washington City Community Center
Washington City, Utah

Vorteile

Browser/Portal/Cloud Computing- The software is not loaded on a computer or a server. You log on by simply connecting to the internet, opening your browser and logging on to EZFacility.com.

All the different components of the software are fully integrated with one another. Employee Time Clock, Facility Schedule/Online Schedules, Customer Liability Waivers, Point of Sale Register Modules, Program/Group/Sport Registration and Online Registations, Facility Reservation System, Membership Sales and Tracking, Membership Check-in, Equipment Rental, Attendance, Client Information, and Financial Reports. More specifically, the financial reporting is unmatched, in that it allows the facility to extract and export any amount or detail of data that is desired. The Management Dashboard in particular allows the administrator to stay in control at all times my monitoring each of the many variables affecting the facilites income. From there, trends can easily be established and planed on.

Nachteile

I would like to see more integration with Smart Phones with EZ Facility. Currently I can use EZ Facility with my Iphone, however, there remains room for the developers to optimize a mobile version of the software. I believe it is in development; however, it would be nice to have seen that sooner.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 3.0 /10

Extremely difficult to use and get help

Bewertet am 28.11.2018

The people that work there are friendly, but I shouldn't have to contact them so much via phone and...

The people that work there are friendly, but I shouldn't have to contact them so much via phone and email. I wish we had purchased a software that was more user-friendly.

Vorteile

The staff are very friendly and when then actually are able to help me, they are patient and try to answer all of my questions.
The list of capabilities of the software is long and wonderful.

Nachteile

This software is the most illogical, non user-friendly software I've used in a long time. When I get someone on the phone to help they make it seem easy, but once I'm left to work on my own I can't remember what to do. It's not intuitive and does not seem to have a logical organization.
I know that it has many many capabilities, but trying to figure out how to use all of them would take WAY too long. I wanted software that would be easy to use, not one that would take 2 to 3 weeks of training to learn how to use. Every time we have a new employee they will also have to endure lengthy hours of trainings. It's not an ideal use of time.
There are times I've called for help and the customer service person has said flat out, "I don't know." That doesn't help me as I'm trying to learn a new software system.

Chris
Gesamtbewertung
  • Branche: Sport
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Excellent facilities management software with top customer service

Bewertet am 21.6.2022

EZFacility has helped our business massively and I would happily use it again in future businesses...

EZFacility has helped our business massively and I would happily use it again in future businesses due to the quality of customer service and ease of use.

Vorteile

Easy to use, intuitive, detailed booking platform. Use it to manage our 600+ members, administrate swimming lessons and group exercise classes, organise bookings, bill customers, track payments. Customer service is second to none.

Nachteile

Layout and interface are a bit dated and, therefore, not the easiest to use for a new user/client. Not a problem once the user is used to it. Can be convoluted and long-winded to set things up at times without much automation.

Antwort von Jonas Software

Hi Chris! Thanks for taking the time to leave us a review. We're so glad we've been able to help streamline your operations. We also appreciate your feedback on our interface. We recently launched a brand new user experience that addresses your points. This new experience includes a modern design, as well as improved workflows---which means you can complete tasks in fewer clicks. If you're interested in seeing how it works, please send an email to info@ezfacility.com requesting access to our new UI. Thanks again! - The EZFacility Team

Kira
Gesamtbewertung
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great - would be hard to switch to someone else because of their technical support. Invaluable!

Bewertet am 1.9.2017

Vorteile

The client profiles and accounts. Able to process payment easily and manage accounts. Accounting system is pretty straight forward and have usually found a solution to what we need.

Nachteile

Self Service. Would love to have it become more user friendly for our clients to be able to view their accounts, schedule privately, and have the overall appearance be more appealing for self service. Has been a reason I have looked at other products in the past.

Antwort von Jonas Software

Kira, thank you for sharing your feedback. We¿re grateful for the opportunity to provide great customer service to you and your business. We have recently deployed a new and improved Self Service. If you have a question regarding the updates, please contact our Support Team at 866.498.3279 ext. 3]. Thank you for your partnership. ¿ The EZFacility Team

5 von 122 Bewertungen angezeigt Alle Bewertungen

EZFacility Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über EZFacility.

EZFacility bietet folgende Kostenpläne an:

  • Ab: 149,95 $/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

EZFacility hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

EZFacility unterstützt die folgenden Sprachen:

Englisch

EZFacility unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

EZFacility kann in folgende Anwendungen integriert werden:

Brivo Access, Passport, QuickBooks, Smartwaiver, Trainingym

EZFacility bietet folgende Optionen für Kundensupport:

FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat

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