
Über Tix
Tix ist eine Cloud-basierte Ticket- und integrierte Box-Office-Lösung für Produzenten, Veranstaltungsorte, Kasinos, Museen und Messen
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Alternativen
Brown Paper Tickets

Showpass

ThunderTix

AudienceView

Nutzerbewertungen
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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.
- Branche: Darstellende Künste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Easy to use, fantastic support!
Bewertet am 31.5.2022
Tix has been a breath of fresh air for our ticket office after coming from AudienceView Professional...
Tix has been a breath of fresh air for our ticket office after coming from AudienceView Professional. The software was easy to learn and get set up with and is surprisingly feature-rich, bringing us more options and more advanced options to work with. Couple this with truly great customer support from not only our Tix rep, but also the support and development teams, and you have a ticketing system that probably isn't beatable for the price!
Vorteile
Excellent tools for setting up events quickly and easily, including great discount and email management programs that make applying the same setting to multiple events a breeze! User interface for administrators and users (ticket-buyers) is straightforward and clean. Customer support is fantastic!
Nachteile
Reporting is different from what we are used to. There are a lot of different reports, and figuring out what we needed for our accounting has taken some time. That being said, we are very particular with our accounting, so this may not be a problem for other institutions.
- Branche: Unterhaltung
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Fantastic Service
Bewertet am 16.6.2022
We are a performing arts venue of around 600 seats. I spent a lot of time asking colleagues...
We are a performing arts venue of around 600 seats. I spent a lot of time asking colleagues thoughts on what ticket selling service to choose. I received quite a few options, but after doing my homework, we went with tix. Some of those colleagues had to regroup when their service changed prices or closed down entirely. I've been happy with tix since day one. Questions get answered promptly. We use volunteers (retirees) to staff our box office and, to be honest, they can struggle with all things computerized. It's been so helpful that tix emphasizes their approach of prompt problem solving, no judgement, make it easy to get the job accomplished.
Vorteile
We've used tix for several years now, after doing much research on other ticket selling services. I find that it's easy to navigate, there is outstanding support and I've never had a question that wasn't fully answered promptly. The reports are complete and help us market and manage with ease. tix provides us with a comprehensive service for our venue.
Nachteile
I really don't have anything that I could list here.
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
The Excellent Customer Service has made working with this system a breeze!
Bewertet am 4.5.2016
I have worked with these people and this system for seven years working for three companies. While...
I have worked with these people and this system for seven years working for three companies. While there are some glitches, overall the system is simple to use and the Customer Service is outstanding! They have enabled me to streamline processes that were consuming more time than humanly endurable with the automatic renewal system. They advise me of the system parameters and what it can do for me, and have educated me to use it proficiently throughout the years. They take ownership of my problems and resolve them by whatever it takes to get the job done, including being most accommodating customizing reports, seat maps, customer letters, emails, etc. as needed and adapting their programming to meet my unique needs, a rare option in this world! I have never experienced more concern for my issues and dedication to resolving them than I have with this staff of experts. They continually enhance and improve their system and incorporate my requests whenever possible. They are truly committed to excellence going above and beyond providing extraordinary Customer Service and are quick to respond to my often urgent needs and resolved issues I deemed hopeless. They listen to my problems, have eased my frustrations and spent hours and hours on the phone with me and my complications over the years. I have worked with other systems that had no one to talk with and no "phone a friend" option which I found unbearable. Although I have never met any of the staff, I regard them as my friends as I am the friend in need and they are the friends indeed!
Antwort von Tix
Rita, thank you for taking the time to provide your feedback. Your challenges are our challenges and we do what we can to ensure that our system helps you do things as efficiently and productively as possible. We appreciate you and hold you in kind regard as well. Thank you for choosing Tix!
Silvia Mahoney | Tix, Inc.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
My Tix Review :)
Bewertet am 26.5.2022
Iris Pechinek is the most valuable asset that TIX offers us!
Iris Pechinek is the most valuable asset that TIX offers us!
Vorteile
Ease of use - easy to link. Flexible options for our "unique" events and needs.
Nachteile
Can't edit address changes during order - can create a hassle when matching credit card payments with a zip code. Why can't a partial refund be integrated with our credit card processer?
- Branche: Darstellende Künste
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Carpenter Center Review
Bewertet am 19.5.2022
Excellent. [SENSITIVE CONTENT] has input all our patrons into the system and we are ready to try...
Excellent. [SENSITIVE CONTENT] has input all our patrons into the system and we are ready to try our first online renewal June 1
Vorteile
Easy to build events and your customer support
Nachteile
Everything in the transition from Ovation to TIX has been very easy, thanks to [SENSITIVE CONTENT].
Tix Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Tix.F. Welche Preispläne bietet Tix an?
Tix bietet folgende Kostenpläne an:
- Ab: 0,25 $
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von Tix?
Tix hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von Tix unterstützt?
Tix unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Tix mobile Geräte?
Tix unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Tix?
Tix kann in folgende Anwendungen integriert werden:
Forte, Mailchimp, Orbital Payment Gateway, PayPal, PayTrace, Payflow, Sage Payments, Square Payments, Stripe, SurveyMonkey, TouchNet Payment Systems, Trulioo, authorize.net, cybersource, ePay, goEmerchant Shopping Cart Software, iATS
F. Welche Varianten der Kundenbetreuung bietet Tix an?
Tix bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat
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