Über Tix

Tix ist eine Cloud-basierte Ticket- und integrierte Box-Office-Lösung für Produzenten, Veranstaltungsorte, Kasinos, Museen und Messen

Preisoptionen ab:

0,25 $

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Die 5 Top-Alternativen zu Tix

Typische Kunden

  • Freie Mitarbeiter
  • Kleine Unternehmen (2–50)
  • Mittelgroße Unternehmen (51–500)
  • Großunternehmen (500 und mehr)

Einsatz

  • Cloudbasiert
  • On-Premise (vor Ort)

Erhältlich in diesen Ländern

Kanada, Vereinigte Staaten

Unterstützte Sprachen

Englisch

Preisoptionen ab:

0,25 $

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Die 5 Top-Alternativen zu Tix

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Funktionen

Gesamtzahl der Funktionen von Tix: 45

  • Alarmfunktion / Benachrichtigungen
  • Angebot in sozialen Medien
  • Angebotsmanagement
  • Anpassbare Berichte
  • Barcode / Tickets scannen
  • Befragungs-/Umfragemanagement
  • Berichterstattung / Analyse
  • Bestätigung / Erinnerungen
  • CRM
  • Daten-Import / -Export
  • Drag-and-Drop
  • Drittanbieter-Integration
  • E-Mail Marketing
  • Echtzeitüberwachung
  • Eventplanung
  • Für Filmfestivals
  • Für Musikfestivals
  • Gästeakkreditierung
  • Kartenverkauf
  • Kartenverkauf vor Ort
  • Kiosk-Kartenverkauf
  • Konferenzen/Tagungen
  • Kundendatenverwaltung
  • Kundenhistorie
  • Marketing-Automatisierung
  • Mitarbeitermanagement
  • Mobiler Kartenverkauf
  • Mobiler Zugriff
  • Online-Anmeldung
  • Online-Kartenverkauf
  • Online-Zahlungen
  • Rabattmanagement
  • Registrierungs-Management
  • Saisonkarten
  • Sitzplan
  • Supportticket-Management
  • Teilnehmer-Management
  • Ticket-Reservierungen
  • Umfragen & Feedback
  • Veranstaltungskalender
  • Verkaufspunkt POS
  • Website-Management
  • Zahlungsabwicklung
  • Zugriffskontrollen / Berechtigungen
  • Zuhause drucken

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Nutzerbewertungen

Gesamtbewertung

4,8 /5
(151)
Preis-Leistungs-Verhältnis
4,9/5
Funktionen
4,9/5
Bedienkomfort
4,7/5
Kundenbetreuung
5,0/5

Hast du Tix bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Eine Bewertung schreiben
Zeigt 5 von 151 Bewertungen
Katie
Gesamtbewertung
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Tix Review

Bewertet am 30.8.2022

I had a great experience using Tix, and I am very thankful for all the help I received from our...

I had a great experience using Tix, and I am very thankful for all the help I received from our [SENSITIVE CONTENT]. [SENSITIVE CONTENT] was very knowledgeable about Tix, and she was incredibly helpful during the process of setting up our account, creating our events, and generating reports. Her prompt responses to questions were greatly appreciated!

Vorteile

The Tix software is fairly simple and easy to use.

Nachteile

The software was easy to use, and I don't have any recommendations for improvement.

MaryEllen
Gesamtbewertung
  • Branche: Sport
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Tix.com has been a Game Changer for us...

Bewertet am 25.6.2022

Overall Experience: Wonderful. Marvelous. Game Changing.
I am now able to do many things that I...

Overall Experience: Wonderful. Marvelous. Game Changing.
I am now able to do many things that I could not do before:
-Number one is that I have someone I can call with ideas, questions, problems, issues. [SENSITIVE CONTENT]always answers the phone, and she always helps me.
-I can alert the kitchen to know how many fans are coming to the game tonight, so they know how many hot dogs to prepare, or how many pizzas to order.
-I can measure trends in attendance - which Visiting Teams attract better crowds.
-I can easily report our ticket sales and expected revenue for cash flow purposes.
-I can know which games have more kids coming, or more adults...we can tailor to the expected crowd.
So many metrics are available to our organization that we just never had before.

Vorteile

Tix.com has been a Game Changer for Humboldt Crabs Baseball. We started contactless ticketing during the Covid pandemic, and Tix.com was the software that made the most sense for us. We reviewed other software choices, and the customer service, user-focus, and fast set up was just not there. We have CONTINUED with Tix.com for many reasons, but I would especially highlight the EXCEPTIONAL, WORLD CLASS customer service. We have a Tix Account Manager who always answers the phone when I call. She knows me. She knows how to fix my issues. Also important is the ease of getting up and running quickly on this platform, the ability to track our sales in real-time, and the ability to easily produce informative reports.

Nachteile

Sometimes the database is slow to navigate. Sometimes this happens when I am sorting through large amounts of records and I don't really know what I am looking for ( trying to help a customer of mine when they have messed up a purchase ).
Once in a while I need to call with an urgent problem when it is "after hours". We are a baseball team and our games are often at night. We have been locked out of the database when fans are streaming into the ballpark, and it can take a while to get help in these situations. Minutes are critical to us when the gates open. The person who answers the phone has to collect a lot of information from me about my account and what the problem is, and then the person who can help takes time to call back. I get it. But if there were a way to streamline this process, it would avoid a critical cardiac event on my part. Maybe if I had a User Code or a User Number that would be "one stop shopping" for delivering the critical information about my account to the Helpers on the other end of the line...? Dunno. It does not happen often, so it's not a deal-breaker by any means. When I finally get to the helper-person, they are always helpful. I will say that some of it is a training issue on our side, but faster/more responsive connection to helpers "after hours" would be a definite plus.

Mari
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

Personal interaction with staff is excellent, navigation of site not easy.

Bewertet am 11.4.2016

Cannot easily find solutions to problems on our own, generally must call and speak with rep to get...

Cannot easily find solutions to problems on our own, generally must call and speak with rep to get answer - it works if its during office hours but not on weekends or evenings. At times feel as though I'm going in a circle.

Antwort von Tix

Mari, thank you for your feedback. We offer a number of different tools that are available to help you maximize your use of our system, including a Knowledge Base, video tutorials, and onboarding emails. Additionally, our system features online, contextual help from within our various programs and reports. With respect to our availability, we offer 24/7 support at no cost - we can be reached outside of our office hours by calling our Support number. Thanks again for your feedback - we welcome the opportunity to help you get the most out of Tix.

Silvia Mahoney | Tix, Inc.

Stacey
Gesamtbewertung
  • Branche: Bildende Kunst
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Tix makes ticketing easy

Bewertet am 14.6.2022

Vorteile

Mobile Opera began using Tix a year ago and from the beginning it was really helpful. The setup is intuitive and the processes are logical. The ease with which customers can navigate the ticketing process and the development tools for renewals and patron contact have improved our process greatly. The growth in early ticket sales in just our second year is impressive. Also, Tix' customer service is excellent with courteous representatives who are responsive and really know the answers. Tix is well worth the reasonable price.

Nachteile

WE are pleased with Tix and do not wish to publicly review features that we are still learning of. You require an answer here but we prefer to address any questions or concerns to Tix directly.

Laura
Gesamtbewertung
  • Branche: Darstellende Künste
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Easy to use, fantastic support!

Bewertet am 31.5.2022

Tix has been a breath of fresh air for our ticket office after coming from AudienceView Professional...

Tix has been a breath of fresh air for our ticket office after coming from AudienceView Professional. The software was easy to learn and get set up with and is surprisingly feature-rich, bringing us more options and more advanced options to work with. Couple this with truly great customer support from not only our Tix rep, but also the support and development teams, and you have a ticketing system that probably isn't beatable for the price!

Vorteile

Excellent tools for setting up events quickly and easily, including great discount and email management programs that make applying the same setting to multiple events a breeze! User interface for administrators and users (ticket-buyers) is straightforward and clean. Customer support is fantastic!

Nachteile

Reporting is different from what we are used to. There are a lot of different reports, and figuring out what we needed for our accounting has taken some time. That being said, we are very particular with our accounting, so this may not be a problem for other institutions.

5 von 151 Bewertungen angezeigt Alle Bewertungen

Tix Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Tix.

Tix bietet folgende Kostenpläne an:

  • Ab: 0,25 $
  • Gratis Testen: Nicht verfügbar

Tix hat die folgenden typischen Kunden:

Selbstständig, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Tix unterstützt die folgenden Sprachen:

Englisch

Tix unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

Tix kann in folgende Anwendungen integriert werden:

Authorize.Net, BluePay, CyberSource, Forte, GlobalGateway, Mailchimp, Orbital Payment Gateway, PayPal, PayTrace, Payflow, Sage Payments, Square Payments, Stripe, SurveyMonkey, TouchNet Payment Systems, ePay, goEmerchant Shopping Cart Software, iATS

Tix bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat

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