Full Slate

Full Slate

Cloud based appointment scheduling software

3.8/5 (15 Bewertungen)

Full Slate Übersicht

Full Slate is a cloud based appointment scheduling software that helps to manage and grow small businesses. Its simple graphical user interface focuses on making processes as customizable and specific as possible without confusing or overwhelming the user. The application’s CRM tools enable the user to personalize messages with their own HTML design and templates.
The users can also seamlessly record payments from appointments within the software and all transactions automatically sync to QuickBooks Online.

Preis

Beginnt ab
30,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

Full Slate Bewertungen

Gesamtbewertung
3.8/5
73% Positive Bewertungen
6
Ausgezeichnet
5
Sehr gut
1
Durchschnitt
1
Gering
2
Schlecht
Leonard S.
Mit Google übersetzen

Best out there by far.

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 15.11.2017
Quelle der Bewertung

Vorteile

I have been using full Slate for over five years now. I have tried virtually every online scheduling program available. Each one gave me headaches or did not have the features I need. I am a sole proprietor single operator business. I wanted something that was easy for people to book online. Full slate delivers that. It does not have a lot of the fancy features some of the other programs promote what it does, it does very well.

My biggest gripe with the other online scheduling programs was they were not mobile phone friendly. Full Slate is extremely mobile phone friendly. At this time in 2017 more than half of my customers use their phone to book appointments and I expect that percentage to only grow as the years go on.

The features that are important to me that Full Slate has.

- extremely easy online booking for my customers.

- the ability to require customer payments before the appointment is booked. I can also adjust this on a per customer bases in case somebody constantly no-shows me. Fantastic teacher most of the other programs do not have.

- the ability to have new customers pre-pay for their appointment. This is a fantastic feature and stops fake appointment booking. It also minimizes first appointment no-shows.

- does not require a customer to log in prior to booking their appointment. I have found that the easier you make it for your customers to book the more likely they are to book an appointment. The cool thing is that even if the customer does not login it will still put their appointment under their appropriate name in the database because it recognizes their name email and phone number.

- I also love the fact that you can force customers to book appointments that are next to other appointments. This really maximize your time and minimizes gaps in your day.

There are many other features that I love but you get the point. Those are the highlights.

Nachteile

Of course there is no such thing as a business or a program that does not have at least a few negatives. There are a few things that I would like the program to do but it simply does not.

- I wish it would notice double bookings. It does not. I sometimes have customers that will book 2 or 3 appointments in a week to block out my schedule and then determine which one is best for them. I love my customers. It would be nice if this late recognized this but did not allow double bookings. It is not a huge deal, I usually notice it myself but sometimes I do not.

- Customer service never answers the phone. They are for the most part strictly an email support based company only. Although I would love to speak to someone the email system works pretty good. They are pretty efficient with getting back to you in a decent amount of time.

- I would like more information to show up when I click on the appointment on my scheduling page. For me to get detailed information on the customer I need to then click on customer details. This seems to be a waste of time. Although this is a feature I would like, it is not a dealbreaker. At least I can get the information with a little more work.

- They seem to be a little slow at rolling out new features. The system works well exactly the way it is but new features and modifications on a regular basis would be nice especially in today's business climate.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Kendal J.
Mit Google übersetzen

So many things right, BUT...

Bewertet am 25.2.2016
Quelle der Bewertung: Capterra

I have been using Fullslate for years and I am overall VERY pleased with all the features of this online scheduler, but I've recently had a problem that has yet to be resolved. FS is easy to set up, has LOTS of versatility: able to schedule automatic "set up/clean up" time following appointments, able to limit daily hours for individual providers and/or specific services, can create detailed descriptions/instructions for each service on booking page, "schedule now" buttons that can be added to Facebook and business website, custom automatic messages (beyond reminders!), can "tag" clients for focused marketing. The problem: I discovered a "glitch" in the reporting where my weekly totals were miscalculating. Evidently the daily totals are correct, but the weekly total is calculating 8 days vs 7. This has been going on for months without resolution and my understanding is that it is on supports task list, but there is no timeline for resolution. Could be they are completely buried with other feature development? This renders the reporting feature pretty much useless for me, as I have key weekly metrics that I need to track. The only other thing about the reporting feature that I wish was different would be the ability to select multiple services within the reporting feature. (In the reporting screen, you can select only one service for reporting). I have 21 different services within 3 different categories. So if I were to use the Export to .csv to do my metrics, I would have to perform 21 different reports, export them to excel and combine them and then do the calculations. So, instead, I am doing the "point my finger at the calendar and add up the totals in my head" calculations. In the past, support has always been QUICK to respond. I've always been blown away with their speed, professionalism, and effectiveness. I recently did some research on other products to see if there was another program as robust as Fullslate with better reporting, but I have yet to find one. The only other negative I can give is that occasionally I have clients reporting difficulty using the online scheduler for canceling appointments. I've never taken the time to investigate what the issue is because I have more people able to cancel than not.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Anne-christin T.
Mit Google übersetzen

Excellent for small businesses

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 1.6.2018
Quelle der Bewertung: Capterra

Vorteile

Ease of use! Fabulous customer service. Great value compared to many of the competitors out there!!!

Nachteile

No cons really. If I had to be picky, I would suggest some templates for gift card printing that would make those look a little more like a Gift!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Larrie R.
Mit Google übersetzen

Mostly happy with this online scheduling system

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 23.4.2018
Quelle der Bewertung: Capterra

Vorteile

Ease of use.
It is Cost effective.
Our Clients like it and can book at their Lester at any time during the day or night.

Nachteile

It goes down periodically with no notice.
Not able to book couples massages or simultaneous massages at the same time.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Diego N.
Mit Google übersetzen

Good scheduler and Marketing

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 16.11.2018
Quelle der Bewertung: Capterra

Vorteile

It shows up on Google, easy to learn and is good for follow up email marketing.

Nachteile

It doesn’t integrate with anything but QB. Once you integrate with QB you can pull some data from it.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10

Full Slate Preis

Beginnt ab
30,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

One user: $29.95 per month
Up to 5 users: $49.95 per month
Up to 10 users: $79.95 per month
More than 10 users: Contact Full Slate

Full Slate Funktionen

  • API
  • Automatische Erinnerungen
  • Integration von Dritten
  • Kundendatenbank

  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Anpassbare Berichterstellung
  • Anpassbare Vorlagen
  • Automatische Benachrichtigungen
  • Benutzerdefinierte Felder
  • Berichterstattung und Statistik
  • CRM-Integration
  • Daten-Import / -Export
  • E-Mail-Integration
  • Elektronische Zahlungen
  • Kalenderverwaltung
  • Kontakt-Datenbank
  • Kundenspezifisches Branding
  • Mobile Integration
  • Social-Media-Integration

Zusätzliche Informationen für Full Slate

Schlüssel-Features von Full Slate

  • Advanced payment options
  • Built-in client database
  • Client reviews
  • Email marketing tools
  • Online appointment scheduling
  • Open api
  • Send reminders to reduce no-shows
  • Syncs with Quickbooks, Constant Contact, Gmail, Facebook

Vorteile

Full Slate software offers online appointment scheduling by allowing clients to book online on Full Slate booking page or Facebook.

It’s online scheduler allows the clients to see when other meeting participants are available and book their appointments.

Full Slate is capable of stopping phone tag and can also send reminders to reduce no-shows.

The software offers customer support through email, online chat and toll free number, along with a dedicated set up coach.

Full Slate subscriptions are either monthly or annual with zero cancellation fees. No credit card is required for the trial.

The software provides new appointment notices by either SMS or email, synchronization with calendars, innovative booking rules, 'book now' options, integration with Facebook, follow-up emails, scheduling widgets and automatic appointment reminders.

Other key features of Full Slate include internet payment from the clients, email marketing, client reviews, integrated client database, gift certificates and better payment options.

Full Slate Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Full Slate.

F. Welche Preispläne bietet Full Slate an?

Full Slate bietet folgende Kostenpläne an:

Beginnt ab: 30,00 $/Monat

Preismodell: Abonnement

Kostenlose Testversion: Verfügbar

One user: $29.95 per month
Up to 5 users: $49.95 per month
Up to 10 users: $79.95 per month
More than 10 users: Contact Full Slate

F. Was sind die Hauptfunktionen von Full Slate?

Full Slate bietet die folgenden Funktionen:

  • Advanced payment options
  • Built-in client database
  • Client reviews
  • Email marketing tools
  • Online appointment scheduling
  • Open api
  • Send reminders to reduce no-shows
  • Syncs with Quickbooks, Constant Contact, Gmail, Facebook

F. Wer sind die typischen Nutzer von Full Slate?

Full Slate hat die folgenden typischen Kunden:

Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von Full Slate unterstützt?

Full Slate unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet Full Slate an?

Full Slate hat folgende Preismodelle:

Abonnement

F. Unterstützt Full Slate mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte Full Slate unterstützt

F. Mit welchen anderen Applikationen integriert Full Slate?

Full Slate kann in folgende Anwendungen integriert werden:

Benchmark Email, BirdEye, Constant Contact, Facebook, Gmail, LearningCart, Luma Health, QuickBooks, QuickBooks

F. Welche Varianten der Kundenbetreuung bietet Full Slate an?

Full Slate bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Online-Support, Telefon-Support