Valant EHR Suite
Über Valant EHR Suite
Valant ist eine Cloud-basierte EHR-Software, die Krankenhausärzten und Verhaltensmedizin-Experten Tools bietet, um Verwaltungsaufgaben zu optimieren und bessere Ergebnisse zu erzielen
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Nutzerbewertungen
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- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Happy with updates!
Bewertet am 20.5.2022
Vorteile
Great for larger practices. I most like that Valant values what we (as users) have to say and they do actually make updates in accordance, unlike many platforms. Schedule and documentation are very easy to use. Great for large practices. Easy to use overall. Easy billing, but there are still bugs.
Nachteile
There are bugs. I also hate that we can't send out a link to e-sign documents - so new clients need to make a portal account and then we have to remember to send them the forms through the portal afterward. This is quite difficult. I wish there was a way to just send a new client the link to the intake forms like Kaero and AdvancedMD. However, they made adjustments to the portal that make it easier to use and I don't doubt that they will continue doing so. I must say that since the beginning, we were VERY unhappy with Valant. We feared that they will increase the pricing on us after the first year, making it financially infeasible to keep the platform - we still haven't signed on for next year, so I'm not sure if this will happen. I wrote a very negative review before, but I felt the need to update it because Valant is really making progress with bug fixes and new updates, which we really appreciate. Overall, I'm happy that we chose Valant now and while praying they don't screw us with the new rates, I'm looking forward to new updates as they come.
- Branche: Einzel- & Familiendienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Truly Better Than Most
Bewertet am 22.2.2024
The overall experience has been great. I have used many medical and mental health billing platforms...
The overall experience has been great. I have used many medical and mental health billing platforms and this has been the best so far.
Vorteile
Valant has a user friendly interface, incredibly easy to use, and we can keep everything right here in the system. Customer service is great and easy to work with when anything is needed.
Nachteile
That you must purchase another system for claims managment. That can become super expensive and difficult moving between both systems.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
A good product gone bad since pandemic.
Bewertet am 24.10.2023
Great in the first three years. Now I am in process of finding a replacement. Since the pandemic...
Great in the first three years. Now I am in process of finding a replacement. Since the pandemic support has been lousy. In the last two year there has been a steady increase in data error and user interface changes that make the screens difficult to use. And so far, they do not fix data errors they create.
Vorteile
In the beginning, I was very happy with this software. Everything I needed was there for me to run a solo practice including complete billing and insurance claims processing.
Nachteile
In the end, I became quite disillusioned by the decline of the quality of the software and the lack of support. And the expense of this package and the linked clearinghouse software, Waystar, doubled over the last three years.
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
I had a great experience
Bewertet am 16.10.2024
Overall, I have had a very positive experience. Easy! Great communication with the team. There are...
Overall, I have had a very positive experience. Easy! Great communication with the team. There are great resources online that give you guidance (articles, videos, etc). I have reached out for help and everyone on the phone was very helpful. It has been easy to get my private practice up and running.
Vorteile
- easy to use
- secure messaging
- easy billing
Nachteile
No major concerns on my end honestly. Initially, I would need some guidance here and there. The team was very helpful when I reached out.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Valant Review from AGMc
Bewertet am 18.3.2024
Valant has been glitchy since we started using it as a practice. Granted, it has improved over the...
Valant has been glitchy since we started using it as a practice. Granted, it has improved over the course of the past year, but I would have preferred that the glitches have been worked through ahead of our use of it instead of our practice being "the guinea pig" for it. Customer support has been pretty good about responding to tickets and offering assistance, but it is still frustrating when the response that I get is the tech team hasn't been able to duplicate the issue and to reach back out when it happens again.
Vorteile
Schedule building is easy and looking into client charts is easy.
Nachteile
There are too many tabs in the therapy progress notes that don't apply to therapists using the platform. The intake document is too long and clients don't want to complete it, which means therapists are going into intakes with no client history, no understanding about why the client is coming for therapy, and having to gather all of that information in one hour. I dislike that Valant automatically takes you to a different screen when you click from, say Dashboard to Scheduler, instead of just opening a new window. The treatment plan tool is too involved and most therapists on my team don't want to use it.
Valant EHR Suite Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Valant EHR Suite.F. Welche Preispläne bietet Valant EHR Suite an?
Valant EHR Suite bietet folgende Kostenpläne an:
- Preismodell: Abonnement
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von Valant EHR Suite?
Valant EHR Suite hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von Valant EHR Suite unterstützt?
Valant EHR Suite unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Valant EHR Suite mobile Geräte?
Valant EHR Suite unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Valant EHR Suite?
Wir haben keine Informationen darüber, welche Integrationen Valant EHR Suite hat
F. Welche Varianten der Kundenbetreuung bietet Valant EHR Suite an?
Valant EHR Suite bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
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