CareLogic

CareLogic

Web-based electronic health records management software

3.8/5 (201 Bewertungen)

CareLogic Übersicht

CareLogic Enterprise is a web-based electronic health records (EHR) platform that offers features such as billing, scheduling, clinical operations management, revenue management, and ad-hoc reporting for the needs of professionals in human services and behavioral health market segment. The product caters to the needs of both mid-sized, as well as enterprise level behavioral health agencies across the United States.

CareLogic allows management executives to streamline their business processes by enabling optimum utilization of financial resources and staff hours for direct care, the product also supports executives to realize a faster ROI by offering low start-up-costs and reduced operating costs. CareLogic helps the clinical managers by permitting collaboration between various health agencies for more coordinated care and by providing automation & alerts to increase risk compliance, the product also offers a direct link to customer billing by enabling an automatic flow of customer documents to the billing engine on the same service ticket. CareLogic also helps professionals to increase service billings & decrease administrative expenditures by offering features such as eliminating loss of revenues from missed services, increasing collections, reducing account receivable balances & outstanding’s, reducing medical recoupments, and offering real-time dashboards & forecasting.

CareLogic is used by organizations in several mental & behavioral health specialties including psychology, psychiatry, therapy, substance abuse, counseling, and community services. Some of the key customers of the product include Youth Opportunity Center Inc., Renewal House, Mind Springs Health, Swanson Center, Syntera, and Avita Community Partners.

Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

CareLogic Bewertungen

Gesamtbewertung
3.8/5
74% Positive Bewertungen
46
Ausgezeichnet
103
Sehr gut
37
Durchschnitt
10
Gering
5
Schlecht
Mit Google übersetzen

Highly customizable; powerful reporting features

Bewertet am 22.5.2014
Quelle der Bewertung: SoftwareAdvice

Vorteile

Qualifacts is highly responsive to customers' needs. They offer frequent webinars, a customer support website, and a support ticket system. CareLogic customers have also formed user-led groups which meet quarterly to discuss system use, new features, etc.. This helps customers take advantage of massive changes in the healthcare field and Qualifacts' constant efforts at providing more powerful features.

Qualifacts has a yearly conference, which is a great opportunity to learn about features directly from Qualifacts’ staff. I have attended twice and learned a great deal of new information each time.

CareLogic is highly customizable. You can create and modify forms and reports to fit any type of behavioral health program. The program comes with many options already configured, but there are limitless ways to tailor the EHR to you specific needs. Users who are familiar with Structured Query Language (SQL) can create customized reports to meet nearly any business need. In addition to the ability to program reports, CareLogic comes loaded with dozens of reports for a variety of needs.

CareLogic has features to handle every step in the client/patient process, from initial phone call to discharge. It also has many features to track and manage employee data.

Nachteile

It's not a "pretty" system. I have seen EHRs which look fancier and appear to be more user-friendly. It does not yet support multiple browsers (Chrome, Firefox, etc.). It has to be run only on Internet Explorer.

It can experience varying degrees of system slowness, especially when e-prescribing, throughout the day. I don't believe this is unique to Qualifacts, however - you are at the mercy of your internal network and internet service provider in addition to any speed issues CareLogic may actually have.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10
Mit Google übersetzen

Good but just short of great

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 1.2.2019
Quelle der Bewertung: Capterra

Vorteile

CareLogic is at its best when used by a small to medium sized behavioral health agency offering outpatient services. It's user interface is relatively simple, and it offers tools for users to develop their own data entry forms, as well as to incorporate industry standard outcomes measurement tools. Also available are basic "canned" reporting, along with tools the user can use to develop their own reports. There is a large, active, and mutually supportive user community.

Nachteile

Qualifacts is trying to meet the growing needs of their existing user base, while also trying to expand their customer base into new markets. This has led to uneven quality of some newer features, and has also led to situations where new features are developed to meet very narrow requirements, without taking into consideration how a feature might be built or configured to meet the needs of a larger audience. This leads to a perception amongst some users, that new features are good, but not great, or are close to being usable, but not quite, depending on the needs on the ground.

Large and/or complex organizations with commensurately more complicated reporting and billing requirements may face challenges. This is likely the case with most similar platforms, however.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

7.0/10
Mit Google übersetzen

CareLogic the best of the field

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 26.12.2018
Quelle der Bewertung: Capterra

The best thing about Qualifacts is their customer service orientation. While not absolutely perfect over the seven years we've been customers, problems that arose have been addressed vigorously. The management of the company is interactive and engaged with their end users. Their mission is directly to further our work with clients, which I appreciate.

EHR software has to live between the worlds of a fragmented healthcare system, the great variety of customer needs and programs, and federal and state regulations that are ever-changing. I have felt supported along the way to achieve the work of our agency by their focus on making that intersection easier. I highly recommend this platform.

Vorteile

CareLogic is easy for end users. The simple schedule-keep appointment-link to document-bill each day workflow works for clinicians. The billing is accurate, and we've never lost a bit of data. Reliability is very high, and has improved from already high service level reliability. Speed is good, and data is available.

Nachteile

The interface is dated compared to programs like Microsoft office or web sites like Gmail. There have been strides in the last two years in that the interface is now browser agnostic, running on platforms other than Microsoft IE. It was a tough change to implement, given some built-in data elements that relied on IE. Qualifacts stuck with the project, though, and achieved the goal.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Functional and adequate to meet our needs

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 29.1.2019
Quelle der Bewertung: Capterra

Overall I think Carelogic is a good system. You will be hard pressed to find the "perfect" system, but so far this has worked well for us. The support team at Carelogic is helpful as well and their response to problems or questions has improved quite a bit over that last year. I will say that we are satisfied so far with your system.

Vorteile

1. Our clinical staff find ease of use for booking appointments and using the correct documentation.
2. The reports that come with this system are helpful and provide needed information
3. It is easy to create forms that are needed
4. Setting up of activities and mapping them out is relatively easy after some training.
5. The upload and download of medicaid billing and payments has been hugely successful and increased our revenue.
6. Our psychiatrists have been using Dr. First and this has been huge for us. It took quite a bit of work with Carelogic to get it up and running, but once that happened it has been working very well for us.

Nachteile

1. The AR part of the system does not provide the best reports. We have learned to live with it and with some tweeking on our part have made it work.
2. The area where you create reports that you want is difficult and not very user friendly - we have struggled in this area.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

8.0/10
Mit Google übersetzen

Clinical interface works great for clinical staff. Ongoinsupport model leaves a lot to be desired.

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 7.6.2018
Quelle der Bewertung: Capterra

Maximizing revenue

Vorteile

Ease of changing clinical forms. Ease of searching for clients and staff. Scheduling and finding availability for appointments. IMPACT library and potential.

Nachteile

The business model that goes from on site implementation to distance based support primarily through tickets and pushing out or new products. While the price point is low for organizations; Qualifacts should truly consider a regional manager or regional support model. THis would be more than holding regional user group meetings. This would involve an RM making calls to clients to discuss their needs and new products and roll outs and then checking in the system to make sure things are optimized.. At least quarterly visits as well for a day. Please consider this. Customer service and true engagement is where its at. We spoke a lot about patient engagement this conference but the Qualifacts model is not one of continued client engagement. I know many think it is as it has awesome components and community spaces but truly having a go to person for the region who checks in and cares is the way to do it. Anyway, we are working hard to translate all of the awesome features to our practice. Well done conference.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

7.0/10

CareLogic Preis

Beginnt ab
N/A
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Contact CareLogic for price information or a quote

CareLogic Funktionen

  • Abrechnung & Rechnungsstellung
  • Anpassbare Berichterstellung
  • Automatische Benachrichtigungen
  • Automatische Erinnerungen
  • Compliance Management
  • Dokumentenmanagement
  • Workflow-Management

  • Aktivitäts-Dashboard
  • Anpassbare Vorlagen
  • Automatisierte Terminplanung
  • Berichterstattung und Statistik
  • Diagramm-Erstellung
  • Dokumentenspeicher
  • Elektronische Signaturerfassung
  • HIPAA-Compliance
  • Kalenderverwaltung
  • Krankenversicherung
  • Kundenportal
  • Reklamationsabwicklung
  • Terminverwaltung

Zusätzliche Informationen für CareLogic

Schlüssel-Features von CareLogic

  • Automatic alerts
  • Automatically flow into the billing engine
  • Configurable executive dashboards
  • Configurable reporting tools
  • Create custom service documents and forms
  • Enables collaborative documentation
  • Ensure clinical compliance
  • Executive reporting features
  • Export data into any accounting system
  • Fast return on Investment (ROI)
  • Has a billing engine
  • On-demand coaching
  • Real-time analysis and forecasting
  • Real-time productivity tracking
  • Real-time reporting
  • Reduce risk of audit findings
  • Single source for client data
  • System-generated alerts

Vorteile

● CareLogic is based on a single web-based platform that ensures that customers have access to the latest upgrades as soon as they are released, and without incurring any extra costs.
● The product acts as a single source for storing customer data that enables staff to get secure & on-demand access to customer data, improving care co-ordination and outcome efficiency.
● CareLogic offers flexible and intuitive front desk tools that allows organizations to streamline workflows by managing all referrals from a single location.
● The product enables the automatic generation of claims and transfers all client related data into its billing engine, without any manual intervention.
● CareLogic offers integrated reporting features that enables management to do a quick assessment of operational & financial health of an organization.

CareLogic Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über CareLogic.

F. Welche Preispläne bietet CareLogic an?

CareLogic bietet folgende Kostenpläne an:

Preismodell: Abonnement

Kostenlose Testversion: Nicht verfügbar

Contact CareLogic for price information or a quote

F. Was sind die Hauptfunktionen von CareLogic?

CareLogic bietet die folgenden Funktionen:

  • Automatic alerts
  • Automatically flow into the billing engine
  • Configurable executive dashboards
  • Configurable reporting tools
  • Create custom service documents and forms
  • Enables collaborative documentation
  • Ensure clinical compliance
  • Executive reporting features
  • Export data into any accounting system
  • Fast return on Investment (ROI)
  • Has a billing engine
  • On-demand coaching
  • Real-time analysis and forecasting
  • Real-time productivity tracking
  • Real-time reporting
  • Reduce risk of audit findings
  • Single source for client data
  • System-generated alerts

F. Wer sind die typischen Nutzer von CareLogic?

CareLogic hat die folgenden typischen Kunden:

Großunternehmen, Mittlere Unternehmen

F: Welche Sprachen werden von CareLogic unterstützt?

CareLogic unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet CareLogic an?

CareLogic hat folgende Preismodelle:

Abonnement

F. Unterstützt CareLogic mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte CareLogic unterstützt

F. Mit welchen anderen Applikationen integriert CareLogic?

Wir haben keine Informationen darüber, welche Integrationen CareLogic hat

F. Welche Varianten der Kundenbetreuung bietet CareLogic an?

CareLogic bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen