YellowSchedule

YellowSchedule

Web-based online booking and appointment management software

4.7/5 (56 Bewertungen)

YellowSchedule Übersicht

YellowSchedule is a web-based online appointment management and patient CRM management tool for behavioral health professionals. The product enables healthcare administrators to reduce appointment no-shows, acquire new customers, re-schedule appointments, online appointment bookings, and maximize revenues.

YellowSchedule enables appointment scheduling by offering features such as click & create to schedule appointments; schedule recurring appointments 2 years in advance; allowing users to share or un-share their calendars with other co-workers; and syncing calendars with external vendors including Google, Yahoo, iPhone, and Outlook 2007. The appointment reminder module of the software enables users to accept or decline an appointment by simply responding to the SMS or email based reminder.

YellowSchedule allows users to book their appointment online well in advance by offering live integration with the customer’s website, and enabling customization of features such as prices, appointment duration & staff working hours. The product also offers real-time communication features enabling ad-hoc communications with the patients on their registered phone number or address, and maintaining a log of all client communications. The software enables enterprise level user administration by setting role-based permissions, and delivering client services based on their geographical locations.

YellowSchedule is suited for therapists, physiotherapists, chiropractors, fitness instructors and other professionals, as well as for caregiving enterprises such as clinics, hospital groups, universities, and financial institutions. The product offers integration with third-party tools such as Joomla, Google Calendar, WordPress, Drupal, Facebook, and Stripe. Some of its key customers include Helix Health, Go Daddy, Goodlife Fitness, and UCLA.

Preis

Beginnt ab
4,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

YellowSchedule Bewertungen

Gesamtbewertung
4.7/5
98% Positive Bewertungen
39
Ausgezeichnet
16
Sehr gut
1
Durchschnitt
0
Gering
0
Schlecht
Shaunta G.
Mit Google übersetzen

Amazing & Phenomenal

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 27.5.2017
Quelle der Bewertung: Capterra

Vorteile

What I love the most about Yellow Schedule is the fact that this service it is not limited to service based industries. If you work in an industry that requires you to set aside time for an individual; then Yellow Schedule is a must have. Yellow Schedule insures that your time is maximized wisely by allowing you to set up to five reminders for different days delivered via e-mail and or text. Once a person confirms you have a record of confirmation. Another amazing thing about Yellow Schedule is the customer service. If there is an issue or something you don't understand someone will contact you immediately and work with you to fix the problem.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Adam R.
Mit Google übersetzen

Priced high

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 19.8.2019
Quelle der Bewertung: Capterra

It worked for our organization but when it came time to cut costs, YellowSchedule was almost immediately eliminated.

Vorteile

What I liked most about the software was the feature which allows back and forth communication with clients through the software. I could essentially text with my clients without having to provide my phone number. Furthermore, they could reply directly to the text reminders to confirm or cancel their appointments. This was helpful in many cases when clients forgot or double booked themselves and had to cancel.

Nachteile

The price point was too high. Also the app was not user friendly. I found comparable software for a fraction of the price. I will admit however that I have not found comparable software for the price I want which also has the features I named above.

Antwort von YellowSchedule

Hi Adam,

Thanks for your feedback. We're sorry to hear that you felt the price point was too high, however it's worth bearing in mind that our pricing includes SMS reminders which can really add up if you're paying for them separately.

We've recently added HIPAA Compliant Staff Chat, a Waiting List, Patient Intake Forms and Treatment Notes. So we believe we pack a punch for a very reasonable cost. If you're still missing the features you mentioned feel free to come back and discuss with us.

Kind regards,

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

6.0/10
Mike W.
Mit Google übersetzen

Couldn't live without it!

Bewertet am 2.7.2015
Quelle der Bewertung: Capterra

I was an early adopter of YellowSchedule and have been using it for over 3 years now. I honestly could not live without it.

I am a driving instructor, on the road all day so unable to deal with phone queries and I operate as a one man band. The online booking facility is FABULOUS for me and my pupils as it allows them to check my availability and book lessons without having to wait for the end of the day for me to be able to call them back. It also means I don't have to spend my evenings playing catch-up with loads of phone messages about lesson bookings!

The SMS reminders before a lesson are a real god send - teenagers are not the best at remembering lessons booked a week or so in advance and often make other plans, forgetting they have a lesson booked!! The SMS reminder either gives them time to re-arrange their other plans or to let me know they cannot make it, giving me time to sell their slot to someone else.

Before YellowSchedule I had a real problem with "no shows" where I would drive to pick a pupil up and find they were not there as they had forgotten their lesson - a real cost to me in terms of fuel and time to get there plus lost income from the lesson which I could have sold to someone else IF I knew they weren't going to attend.

Since YellowSchedule my No Shows have reduced to virtually ZERO (I've had one in 3 years - they confirmed their appointment 24 hours before, but still forgot!) At least I was able to charge them for the lesson as I had their confirmation that they would be attending!

The team behind YellowSchedule are very friendly and approachable and very quick to respond to any issues or queries I have ever had.

I cannot recommend YellowSchedule highly enough!

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Simon B.
Mit Google übersetzen

Yellow Schedule - we use it in to schedule ADA accommodations appointments in post-secondary ed

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 11.4.2017
Quelle der Bewertung: Capterra

We have used Yellow Schedule for 2 years now and it has cut down dramatically on the administrative burden experienced in matching up student availability with staff availability. The reminders/notifications are especially useful in maximizing attendance. We have also made use of the web-site / HTML version which has allowed us to create an easy to find URL.

Vorteile

Ease of use
Individualized reminders

Nachteile

Nothing

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Kathryn G.
Mit Google übersetzen

Outsource your scheduling with YellowSchedule!

Bewertet am 6.2.2016
Quelle der Bewertung: Capterra

I love using YellowSchedule so clients can schedule themselves.
For some reason, the YellowSchedule won't sync with my Google Cal on my computer. It does on my phone, so Idk why it won't on my laptop.
But, toggling between the two is a hassle and I have accidentally double-booked myself due to this problem.
It would also be nice if there was a "unlimited" repeat option for recurring appt.s. Every time I select "6 months," the longest period of time repeats can occur, I worry that I'll forget about it and one week my client will expect to be on my schedule (because she has been for the last 6 months, every two weeks or month), and she's actually NOT on my calendar because the 6 months was up.
I have too many clients who are not scheduled at the same time to memorize whether someone SHOULD be coming on a given day of the month and notice that they SHOULD have been on my calendar when the repeat has run out.
Another great addition would be to include the message, when clients choose to "Cancel" an appt less than 24 hours before, that would remind them that they will be charged a late cancel fee. This is a common practice, so it would make sense for YellowSchedule users to be able to select whether or not that reminder to their clients would pop up when they select "Cancel" rather than "Confirm" on their reminder notice.
I think this is a great service, and I hope some of these things can be improved so I can continue to use it!

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

YellowSchedule Preis

Beginnt ab
4,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Standard Plans:
Lite (1 User) - $3.95 per month
Pro (1 User) - $29.95 per month
Team (7 Users) - $99.95 per month

Enterprise Plans:
Bespoke - $349 per month

YellowSchedule Funktionen

  • Abrechnung & Rechnungsstellung
  • Automatische Benachrichtigungen
  • Automatische Erinnerungen
  • Automatisierte Terminplanung
  • HIPAA-Compliance
  • Kalenderverwaltung
  • Terminverwaltung
  • Workflow-Management

  • Aktivitäts-Dashboard
  • Anpassbare Berichterstellung
  • Anpassbare Vorlagen
  • Berichterstattung und Statistik
  • Compliance Management
  • Diagramm-Erstellung
  • Dokumentenmanagement
  • Dokumentenmanagement
  • Dokumentenspeicher
  • Kundenportal
  • Reklamationsabwicklung
  • Self-Service Portal

Zusätzliche Informationen für YellowSchedule

Schlüssel-Features von YellowSchedule

  • Add custom fields for contacts
  • Appointment management
  • Appointment scheduling
  • Automatically sends text
  • Calendar management
  • Calendar sync with google
  • Customer communication logs
  • Enables ad-hoc communications
  • HIPAA compliance
  • Integration with Joomla & Facebook
  • Online payment with credit card
  • Real-time client communications
  • Reporting features in dashboard
  • SMS & email reminders
  • SSL based data encryption
  • Secure online payments
  • Set access levels for users
  • Trend spotting through YellowSchedule dashboard
  • View a contract with billing details
  • YellowSchedule dashboard summarizes appointments

Vorteile

● YellowSchedule enables appointment workflow management for healthcare professionals, by allowing patients to confirm or deny appointments through a text-based response that is synced with the clinician’s calendar.

● The integrated patient CRM module of the product allows automated scheduling & notes capturing, decreasing the admin work of the clinician and reducing patient no-show rates.

● The product sends out automated appointment reminders to clinicians & patients resulting in higher participation rates and efficient redeployment of staff and resources.

● YellowSchedule enables secure online payments by enabling administrators to manage functions like deposits, payments, pre-payments, and receipts, as well as integrating them into the appointment booking process.

● The software is hosted on the cloud and can be accessed from any device through apps on iTunes, Google App Store, and Windows phone.

YellowSchedule Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über YellowSchedule.

F. Welche Preispläne bietet YellowSchedule an?

YellowSchedule bietet folgende Kostenpläne an:

Beginnt ab: 4,00 $/Monat

Preismodell: Abonnement

Kostenlose Testversion: Verfügbar

Standard Plans:
Lite (1 User) - $3.95 per month
Pro (1 User) - $29.95 per month
Team (7 Users) - $99.95 per month

Enterprise Plans:
Bespoke - $349 per month

F. Was sind die Hauptfunktionen von YellowSchedule?

YellowSchedule bietet die folgenden Funktionen:

  • Add custom fields for contacts
  • Appointment management
  • Appointment scheduling
  • Automatically sends text
  • Calendar management
  • Calendar sync with google
  • Customer communication logs
  • Enables ad-hoc communications
  • HIPAA compliance
  • Integration with Joomla & Facebook
  • Online payment with credit card
  • Real-time client communications
  • Reporting features in dashboard
  • SMS & email reminders
  • SSL based data encryption
  • Secure online payments
  • Set access levels for users
  • Trend spotting through YellowSchedule dashboard
  • View a contract with billing details
  • YellowSchedule dashboard summarizes appointments

F. Wer sind die typischen Nutzer von YellowSchedule?

YellowSchedule hat die folgenden typischen Kunden:

Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von YellowSchedule unterstützt?

YellowSchedule unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet YellowSchedule an?

YellowSchedule hat folgende Preismodelle:

Abonnement

F. Unterstützt YellowSchedule mobile Geräte?

YellowSchedule unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert YellowSchedule?

YellowSchedule kann in folgende Anwendungen integriert werden:

Drupal, Facebook, Google Calendar, Joomla, Stripe, Wordpress, Wordpress

F. Welche Varianten der Kundenbetreuung bietet YellowSchedule an?

YellowSchedule bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Video-Anleitungen