IntakeQ Funktionen, Bewertungen & Alternativen

IntakeQ

Web-based intake forms management software

4.8/5 (209 Bewertungen)

IntakeQ Übersicht

IntakeQ is a web-based online intake form management software that enables healthcare professionals and clinicians to electronically share case forms with their patients, and receive them back completed & signed electronically before their next appointment. The product automates the form intake process thereby improving recordkeeping and customer/patient onboarding. The solution is well suited for the needs of individual practitioners, as well as for clinics and big hospitals.

IntakeQ helps to eliminate paperwork by converting customers’ existing forms or re-creating the forms into an electronic form for a small fee. The product also enables customers to integrate intake forms into their website, providing customers with their branded questionnaires. The software offers an intuitive interface for creating customized intake forms with flexible question formats that can be accessed from any device including tablets. IntakeQ offers automated voice based, email and SMS reminders to patients by using an opt-in checkbox in the forms, the feature helps in the reduction of no-shows or appointment cancellations. The product also offers an online booking widget that can be embedded into the customer website, which allows users to set up flexible hours, sending intake package upon booking, allowing booking for multiple location from a single interface, and syncing appointments with Google Calendars.

IntakeQ is HIPAA compliant and is hosted on the cloud. The product offers the support of e-Signatures to their customers, as well as integration with all major credit card gateways. The software also allows users to create detailed patient treatment notes and case histories that include diagrams & attachments. Some of IntakeQ's key customers include Propel Physical Therapy, LEO Training, Winston Center, and several individual healthcare practitioners.

Preis

Beginnt ab
$29.9/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Kanada, Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

IntakeQ Bewertungen

Gesamtbewertung
4.8/5
98% Positive Bewertungen
170
Ausgezeichnet
35
Sehr gut
4
Durchschnitt
1
Gering
0
Schlecht
Mit Google übersetzen

Excellent support for my small business!

Täglich für 6-12 Monate genutzt
Bewertet am 5.12.2018
Quelle der Bewertung: Capterra

Overall, IntakeQ allows me to connect with clients and gain initial information before our first appointment allowing them the opportunity to share what is most important to them rather than spend the time completing paperwork. This is a great benefit to me.

Vorteile

I am very pleased to be able to allow clients opportunity to communicate and complete personal health information online in their preferred way to communicate without fear of exposing their personal health information to others. I also appreciate the pricing for this product.
I love the responsiveness of the customer service.

Nachteile

I wish that the software worked well with PayPal or had their own credit card processor. I also would like to be able to submit payments to insurance companies through the system. Among the features that exist already, I wish that you could click on the clients’ name where ever it appears and be able to get back to their profile page without having to go to the client’s list. I also wish that when stopping a recurrence, you could have a choice of stopping all including the appointment that is open and not just all of the ones after the one that is open.
When I am in the message center and want to click to another client, I have to refresh the page to ensure that the right page is connected to the right client. Otherwise the name will change, but the page remains on the previous client’s page.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Makes running my small biz a breeze

Täglich für 6-12 Monate genutzt
Bewertet am 6.12.2018
Quelle der Bewertung: Capterra

Vorteile

Reasonable pricing, great user interface, has made running my small business *SO MUCH* easier, makes me look more professional and organized as a small business, is HIPAA compliant, there is continuous improvement of features, fast and friendly customer service, streamlined payment (which saves me so much time as a solo biz owner), auto-save so you never lose a note you're in the middle of, portal system to communicate with patients, great metrics that help me identify trends in the business and that help make marketing, budgeting and scheduling decisions. I could go on and on. I seriously adore this company.

Nachteile

There are some very occasional buggy features in the software -- honestly it's been so infrequent that I usually forget to point them out to customer service, but the one time I did, they were very responsive and the issue was resolved later that same weekend... which was over Thanksgiving weekend, no less!

Only other gripe is that if you have more than one tab open with the program (e.g. your booking calendar in one tab and a note for a patient in another tab), you may get logged out automatically, which can be annoying if you were in the middle of a task, though I suppose it's helpful for security purposes if I'm on pubic computer in the shared office space I have.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

We've been with these wonderful folks for several years. I can't imagine our company without them!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 12.4.2018
Quelle der Bewertung: Capterra

Tremendous ease! I send out the forms and they get filled out. Not copying of forms. No storing of forms. No purchasing paper and toner. Fewer calls to the copier repair guy. They make my life better...

Vorteile

Initially found the customer service to be exceedingly prompt and abundantly proficient. They set up cost for the forms is more than reasonable and the monthly expense is such a bargain. I have never known their system to go down. Simple to get going and no maintenance. We keep finding new uses for them. It is so great to be able to email a link to the client. The client follows the link, fills out the form(s) and then submits. The forms are easily downloaded. Could not be more pleased. Thank you, thank you, thank you...

Nachteile

Seriously, I have yet to find one. I truly wish my every interaction could be an interaction like I've had with IntakeQ!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

One of the very best online products I have purchased

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 1.12.2016
Quelle der Bewertung: Capterra

I've been with IntakeQ since the early days. Even from the very beginning, it was a solid product with excellent pricing. I have noticed over time that new and very useful features are added on a consistent and frequent basis, which I love. This service is continually improving and continually impressing me. It has been an important and welcome addition to my medical practice. I fully endorse IntakeQ!

Vorteile

Well designed, well coded. Visually pleasing. Constant improvement and addition of new features. Excellent support.

Nachteile

I have no significant cons about this software. It is excellent.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Terrific Product AND Service

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 1.12.2016
Quelle der Bewertung: Capterra

I initially stumbled onto IntakeQ when I was searching for a good, cost effective way of handling my medical paperwork. As it turns out, this was the most beneficial "stumble" I could have done. My intake process is now streamlined and efficient. Creating new forms is a breeze. In the few cases I've had problems, the team at IntakeQ has quickly and effectively come to my assistance, even so far as to create the forms I was needing. Anytime I have a question I get a prompt personal response. These guys just keep improving the product more and more. I highly recommend them, particularly if you are a solo doc like me. But even a large group would benefit. High-quality product, HIPAA secured, easy to use, responsive team, very affordable.

Vorteile

Easy to use. Cost effective.

Nachteile

Sometimes hard for patients to log in (though most of these cases are technically impaired folks!)

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10

IntakeQ Preis

Beginnt ab
$29.9/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

• Starter - $29.90 per month (1 practitioner & 10 submissions per month)
• Pro - $39.90 per month (1 practitioner & 150 submissions per month)
• Small Team - $59.90 per month (2 practitioner & 300 submissions per month)
• Clinic - $99.90 per month (5 practitioner & 1000 submissions per month)
• For Enterprise level plans contact IntakeQ

IntakeQ Funktionen

  • Abrechnung & Rechnungsstellung
  • Aufgabenplanung
  • Automatische Erinnerungen
  • Dokumentenmanagement
  • Dokumentenspeicher
  • Elektronische Signaturerfassung
  • HIPAA-Compliance
  • Kalenderverwaltung
  • Terminverwaltung
  • Workflow-Management

  • Aktivitäts-Dashboard
  • Anpassbare Berichterstellung
  • Anpassbare Vorlagen
  • Automatische Benachrichtigungen
  • Automatisierte Terminplanung
  • Compliance Management
  • Diagramm-Erstellung
  • Krankenversicherung
  • Kundenportal
  • Reklamationsabwicklung

Zusätzliche Informationen für IntakeQ

Schlüssel-Features von IntakeQ

  • Alerts can be delivered on mobile
  • All transactions are SSL encrypted
  • Automated SMS and voice reminders
  • Book online appointments
  • Capture patient case history
  • Captures billing information for an appointment
  • Credit card processing
  • Custom intake forms
  • E-signature functionality
  • HIPAA compliant
  • Integration with Google Calendars & Stripe
  • Manage intake workflow
  • Manage patient appointments
  • Online payment through credit card
  • Patient information is stored securely
  • Record keeping
  • Sync with Google Calendars
  • Web based forms

Vorteile

● IntakeQ enables healthcare professionals to electronically share case histories & other forms with their patients, and have them back before their appointment is scheduled.
● The product helps in automating the form intake process resulting in reduced paperwork, and improved record keeping.
● The solution offers integration with the customer's website from where they can deliver embedded questionnaires.
● IntakeQ enables customers to convert or re-create their existing intake and consent forms into an electronic format.
● The product provides automated SMS and voice based reminders to patients to reduce no-shows, through a simple reminder opt-in check-box in the form.

IntakeQ Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über IntakeQ.

F. Welche Preispläne bietet IntakeQ an?

IntakeQ bietet folgende Kostenpläne an:

Beginnt ab: $29.9/Monat

Preismodell: Abonnement

Kostenlose Testversion: Verfügbar

• Starter - $29.90 per month (1 practitioner & 10 submissions per month)
• Pro - $39.90 per month (1 practitioner & 150 submissions per month)
• Small Team - $59.90 per month (2 practitioner & 300 submissions per month)
• Clinic - $99.90 per month (5 practitioner & 1000 submissions per month)
• For Enterprise level plans contact IntakeQ

F. Was sind die Hauptfunktionen von IntakeQ?

IntakeQ bietet die folgenden Funktionen:

  • Alerts can be delivered on mobile
  • All transactions are SSL encrypted
  • Automated SMS and voice reminders
  • Book online appointments
  • Capture patient case history
  • Captures billing information for an appointment
  • Credit card processing
  • Custom intake forms
  • E-signature functionality
  • HIPAA compliant
  • Integration with Google Calendars & Stripe
  • Manage intake workflow
  • Manage patient appointments
  • Online payment through credit card
  • Patient information is stored securely
  • Record keeping
  • Sync with Google Calendars
  • Web based forms

F. Wer sind die typischen Nutzer von IntakeQ?

IntakeQ hat die folgenden typischen Kunden:

Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von IntakeQ unterstützt?

IntakeQ unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet IntakeQ an?

IntakeQ hat folgende Preismodelle:

Abonnement

F. Unterstützt IntakeQ mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte IntakeQ unterstützt

F. Mit welchen anderen Applikationen integriert IntakeQ?

IntakeQ kann in folgende Anwendungen integriert werden:

BirdEye, Google Calendar, Stripe

F. Welche Varianten der Kundenbetreuung bietet IntakeQ an?

IntakeQ bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen