IntakeQ Funktionen, Bewertungen & Alternativen

IntakeQ

Web-based intake forms management software

4.8/5 (170 Bewertungen)

IntakeQ Übersicht

IntakeQ is a web-based online intake form management software that enables healthcare professionals and clinicians to electronically share case forms with their patients, and receive them back completed & signed electronically before their next appointment. The product automates the form intake process thereby improving recordkeeping and customer/patient onboarding. The solution is well suited for the needs of individual practitioners, as well as for clinics and big hospitals.

IntakeQ helps to eliminate paperwork by converting customers’ existing forms or re-creating the forms into an electronic form for a small fee. The product also enables customers to integrate intake forms into their website, providing customers with their branded questionnaires. The software offers an intuitive interface for creating customized intake forms with flexible question formats that can be accessed from any device including tablets. IntakeQ offers automated voice based, email and SMS reminders to patients by using an opt-in checkbox in the forms, the feature helps in the reduction of no-shows or appointment cancellations. The product also offers an online booking widget that can be embedded into the customer website, which allows users to set up flexible hours, sending intake package upon booking, allowing booking for multiple location from a single interface, and syncing appointments with Google Calendars.

IntakeQ is HIPAA compliant and is hosted on the cloud. The product offers the support of e-Signatures to their customers, as well as integration with all major credit card gateways. The software also allows users to create detailed patient treatment notes and case histories that include diagrams & attachments. Some of IntakeQ's key customers include Propel Physical Therapy, LEO Training, Winston Center, and several individual healthcare practitioners.

Preis

Beginnt ab
$29.9/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Kanada, Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

IntakeQ Bewertungen

Gesamtbewertung
4.8/5
98% Positive Bewertungen
136
Ausgezeichnet
30
Sehr gut
3
Durchschnitt
1
Gering
0
Schlecht
Mit Google übersetzen

I like the tool but need more flexibility and workflows to support my business.

Täglich für 1-5 Monate genutzt
Bewertet am 16.7.2017
Quelle der Bewertung: Capterra

Vorteile

Hippa compliance is the primary driver for the why we moved to the SW as well as being able to have clients complete forms online. I like the professional look and feel. The search is helpful.

Nachteile

Not enough flexibility for processing intakes in bulk. Would like the ability to transfer in bulk between providers, link custom template office use fields with client custom fields so certain notes are pulled into the client's record. We need more flexibility in configuring the SW to meet our business needs. We have to use a separate scheduling SW because intakeq doesn't offer the same flexibility in setting up different classes. We use acuity and perhaps I just don't know how to effectively use the booking capability in intakeq. It would be really helpful to have workflows that you could define for intakes. For example, if a new intake comes in, I could set the default status to pending and on the dashboard only show pending intakes. Once the office processes the intake I could define a new status, for instance, ready or action-required... We would need the ability to display and filter based on status. It would be helpful to allow flexibility in defining any number of workflows. Unfortunately, given our business, I have to build manual processes around the SW even though we're doing very standard things. One other thing I've noticed is that I can only have about 5-7 open intakes at once otherwise the application hangs.

Antwort von IntakeQ

Hello,

Thank you for your feedback! We understand that your business has a special workflow after the intake is completed. Unfortunately, custom document workflows is a little out of our scope at this time. You may want to look into our client tags feature, which can be automated and allows you to filter by tags later. Also, you can always use our APIs if your business needs something more sophisticated. Feel free to contact our support at [email protected] if you need any assistance with improving your workflow!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Mit Google übersetzen

We've been with these wonderful folks for several years. I can't imagine our company without them!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 12.4.2018
Quelle der Bewertung: Capterra

Tremendous ease! I send out the forms and they get filled out. Not copying of forms. No storing of forms. No purchasing paper and toner. Fewer calls to the copier repair guy. They make my life better...

Vorteile

Initially found the customer service to be exceedingly prompt and abundantly proficient. They set up cost for the forms is more than reasonable and the monthly expense is such a bargain. I have never known their system to go down. Simple to get going and no maintenance. We keep finding new uses for them. It is so great to be able to email a link to the client. The client follows the link, fills out the form(s) and then submits. The forms are easily downloaded. Could not be more pleased. Thank you, thank you, thank you...

Nachteile

Seriously, I have yet to find one. I truly wish my every interaction could be an interaction like I've had with IntakeQ!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

One of the very best online products I have purchased

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 1.12.2016
Quelle der Bewertung: Capterra

I've been with IntakeQ since the early days. Even from the very beginning, it was a solid product with excellent pricing. I have noticed over time that new and very useful features are added on a consistent and frequent basis, which I love. This service is continually improving and continually impressing me. It has been an important and welcome addition to my medical practice. I fully endorse IntakeQ!

Vorteile

Well designed, well coded. Visually pleasing. Constant improvement and addition of new features. Excellent support.

Nachteile

I have no significant cons about this software. It is excellent.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Terrific Product AND Service

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 1.12.2016
Quelle der Bewertung: Capterra

I initially stumbled onto IntakeQ when I was searching for a good, cost effective way of handling my medical paperwork. As it turns out, this was the most beneficial "stumble" I could have done. My intake process is now streamlined and efficient. Creating new forms is a breeze. In the few cases I've had problems, the team at IntakeQ has quickly and effectively come to my assistance, even so far as to create the forms I was needing. Anytime I have a question I get a prompt personal response. These guys just keep improving the product more and more. I highly recommend them, particularly if you are a solo doc like me. But even a large group would benefit. High-quality product, HIPAA secured, easy to use, responsive team, very affordable.

Vorteile

Easy to use. Cost effective.

Nachteile

Sometimes hard for patients to log in (though most of these cases are technically impaired folks!)

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

The BEST way to automate my busy practice!

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 1.12.2016
Quelle der Bewertung: Capterra

WOW! The ease of use is crazy simple....and if you get stuck-- if you send an email to support, you WILL hear back from a rep within the day, and I mean if you send it at 7pm you will get an email back at 8pm. yep even after hours. I secretly want to hire their staff because their customer service is top notch. But not only is the staff amazing, the product is THE BEST solution for my functional medicine practice. HIPAA compliant. Getting started with them-- they were able to convert my current forms into digital questions for a mere $9 or something like that. I would've wasted HOURS trying to figure that out. If you are considering intakeQ, look no further. I would do a video testimony for them because I have been so impressed. (and no I don't work for them)

Vorteile

-Ease of Use
-Ability to fit within my digital practice
-Staff
-Staff always coming up with solutions to my questions

Nachteile

-Wish there was a feature to have clients put things in chronological order like some other Functional Medicine Software companies.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10

IntakeQ Preis

Beginnt ab
$29.9/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

• Starter - $29.90 per month (1 practitioner & 10 submissions per month)
• Pro - $39.90 per month (1 practitioner & 150 submissions per month)
• Small Team - $59.90 per month (2 practitioner & 300 submissions per month)
• Clinic - $99.90 per month (5 practitioner & 1000 submissions per month)
• For Enterprise level plans contact IntakeQ

IntakeQ Funktionen

  • Abrechnung & Rechnungsstellung
  • Aufgabenplanung
  • Automatische Erinnerungen
  • Dokumentenmanagement
  • Dokumentenspeicher
  • Elektronische Signaturerfassung
  • Elektronische Zahlungen
  • HIPAA-Compliance
  • Kalenderverwaltung
  • Terminverwaltung
  • Workflow-Management

  • Aktivitäts-Dashboard
  • Anpassbare Berichterstellung
  • Anpassbare Vorlagen
  • Automatische Benachrichtigungen
  • Automatisierte Terminplanung
  • Compliance Management
  • Diagramm-Erstellung
  • Kundenportal
  • Reklamationsabwicklung

Zusätzliche Informationen für IntakeQ

Schlüssel-Features von IntakeQ

  • Alerts can be delivered on mobile
  • All transactions are SSL encrypted
  • Automated SMS and voice reminders
  • Book online appointments
  • Capture patient case history
  • Captures billing information for an appointment
  • Credit card processing
  • Custom intake forms
  • E-signature functionality
  • HIPAA compliant
  • Integration with Google Calendars & Stripe
  • Manage intake workflow
  • Manage patient appointments
  • Online payment through credit card
  • Patient information is stored securely
  • Record keeping
  • Sync with Google Calendars
  • Web based forms

Vorteile

● IntakeQ enables healthcare professionals to electronically share case histories & other forms with their patients, and have them back before their appointment is scheduled.
● The product helps in automating the form intake process resulting in reduced paperwork, and improved record keeping.
● The solution offers integration with the customer's website from where they can deliver embedded questionnaires.
● IntakeQ enables customers to convert or re-create their existing intake and consent forms into an electronic format.
● The product provides automated SMS and voice based reminders to patients to reduce no-shows, through a simple reminder opt-in check-box in the form.

IntakeQ Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über IntakeQ.

F. Welche Preispläne bietet IntakeQ an?

IntakeQ bietet folgende Kostenpläne an:

Beginnt ab: $29.9/Monat

Preismodell: Abonnement

Kostenlose Testversion: Verfügbar

• Starter - $29.90 per month (1 practitioner & 10 submissions per month)
• Pro - $39.90 per month (1 practitioner & 150 submissions per month)
• Small Team - $59.90 per month (2 practitioner & 300 submissions per month)
• Clinic - $99.90 per month (5 practitioner & 1000 submissions per month)
• For Enterprise level plans contact IntakeQ

F. Was sind die Hauptfunktionen von IntakeQ?

IntakeQ bietet die folgenden Funktionen:

  • Alerts can be delivered on mobile
  • All transactions are SSL encrypted
  • Automated SMS and voice reminders
  • Book online appointments
  • Capture patient case history
  • Captures billing information for an appointment
  • Credit card processing
  • Custom intake forms
  • E-signature functionality
  • HIPAA compliant
  • Integration with Google Calendars & Stripe
  • Manage intake workflow
  • Manage patient appointments
  • Online payment through credit card
  • Patient information is stored securely
  • Record keeping
  • Sync with Google Calendars
  • Web based forms

F. Wer sind die typischen Nutzer von IntakeQ?

IntakeQ hat die folgenden typischen Kunden:

Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von IntakeQ unterstützt?

IntakeQ unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet IntakeQ an?

IntakeQ hat folgende Preismodelle:

Abonnement

F. Unterstützt IntakeQ mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte IntakeQ unterstützt

F. Mit welchen anderen Applikationen integriert IntakeQ?

IntakeQ kann in folgende Anwendungen integriert werden:

BirdEye, Google Calendar, Stripe

F. Welche Varianten der Kundenbetreuung bietet IntakeQ an?

IntakeQ bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen