Diligent Boards

When we switched over to Diligent, we were expecting a bit of a transition period. But we were pleasantly surprised that everyone found it so easy to jump into this program because the design is so intuitive and very little training was required to operate it. The software has also has gorgeous and elegant aesthetics which makes it very appealing.
It's a fast and secure way to handle sensitive information. Our board members are able to access the information both in online and offline mode, while TouchID ensures that only those who have permission can see them. It also allows us to move away from a paper-based environment which are also a security risk.

I think the years that the developers have spent studying how board members work and interact has truly paid off because you have a simply outstanding software that serves its customers well. I think the only thing that could possibly make it better is if they increased the scrolling speed when you’re looking through a lot of files.

What I like the absolute most about Diligent is how much my Board likes it. They are all on multiple Boards and portals, and every one of them says how easy and intuitive Diligent is. Personally, I find it so easy to use; to create my books, make changes, etc.

There's been a shift in their support approach that I find frustrating, but if I persist - and I am persistent - I get the end result I need. I'm just not always up to what it takes to get there.

There is nothing about Diligent I like except the concept.

Too clunky - bad navigation, too mouse reliant, no run off period for accessing documents either for a director leaving the board or upon the company not renewing the subscription which means every document has to be downloaded by each director completely undermining the conceptual benefits.

Intuitive and simple. Diligent Boards is very easy to use.

Nothing. Generally very pleased overall with the product.

I like the ease of use (uploading documents, downloading, high speed of the system in general).

I believe the system has opportunities for improvement, such as implementing a tool for transcribing meeting minutes.