Bookeo

Bookeo

Online Scheduling & Reservation System

4.3/5 (62 Bewertungen)

Bookeo Übersicht

Bookeo flexible scheduling and reservation system lets you focus on what you love while your appointment book fills up with bookings. Customers can easily book and pay online, from your website and Facebook page – from any device. Bookeo will send an automatic booking confirmation and reminder.
Bookeo also offers advanced tools to increase your sales, such as gift vouchers, promotions and prepaid packages.
Start taking bookings on your web site today! Sign up for our 30-day free trial. No credit card required.

Preis

Beginnt ab
15,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Asien, Australien, Brasilien, Kanada, China und 5 weitere , Europa, Deutschland, Indien, Japan, Lateinamerika

Unterstützte Sprachen

Chinesisch (vereinfacht), Chinesisch (traditionell), Tschechisch, Dänisch, Niederländisch und 18 weitere , Englisch, Finnisch, Französisch, Deutsch, Ungarisch, Indonesisch, Italienisch, Japanisch, Koreanisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Spanisch, Schwedisch, Thai, Türkisch, Ukrainisch

Bookeo Bewertungen

Gesamtbewertung
4.3/5
84% Positive Bewertungen
37
Ausgezeichnet
15
Sehr gut
6
Durchschnitt
2
Gering
2
Schlecht
Rod V.
Mit Google übersetzen

We are a medical facility and Bookeo is by far the most versatile solution for running an office!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 9.11.2017
Quelle der Bewertung: Capterra

Everything under the Sun - and it always WORKS!

Vorteile

Where do I start?! The widgets you can embed into your own website are seamless and professional. The client experience is swift and clean. The follow-up and feedback mechanisms are top notch. The versatility in services offered, ability to describe and augment each service with special notices are unmatched. Pricing scenarios are so well thought out that you can have any type of situation and Bookeo has a solution to accommodate! When you match all of that with unbelievable Marketing choices such as; Gift Vouchers, Pre-Paid Packages, Promotion Codes (I could write an essay on this one alone) Marketing Campaigns, Re-Marketing (are you kidding me - nice!), MEMBERSHIPS including recurring billing, Customer Area, Reports, Email Marketing, Export reports, VIRAL Marketing with Social Media... I mean.. I'm out of breath and there is more... much much more!

Nachteile

I can't REALLY call this a 'Con', it's more the nature of the beast. It can take some getting used to knowing how to set this up. Having said that - it takes a LOT more from our past experiences to set things up and the main difference is that, in the past - we would spend tons of time getting the system set up and THEN... it wouldn't work properly. THEN - we had days and weeks of patient records that were all messed up and... well, what a nightmare! With Bookeo - there is a lot, that's true. The help files are indeed accurate and helpful - and the best thing is that when I did write into Customer Service, they were right on top of it and sent me the exact solution I needed usually within 24 hours if not sooner. We have been on and off again with Bookeo over the past few years (maybe 4 or 5?) and each time we leave thinking there is a better solution that just showed up..we end up right back here. If it ain't broke - don't fix it and in our experience, Bookeo is the ONLY one who is not only un-matchable in what they provide... but they aren't broken either! Bookeo is the best and I ain't going nowhere else ever again!

Mit Google übersetzen

Antwort von Bookeo

Hi Rod,

Thank you for the totally awesome review!
So happy you are pleased with Bookeo and our support.

Shannon

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Lauren F.
Mit Google übersetzen

Perfect Booking Software for Aerial, Dance, or Fitness Studio

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 29.7.2019
Quelle der Bewertung: Capterra

Bookeo has allowed us to create an online way for our students to book classes and pay with their credit card.

Vorteile

I manage an aerial silks studio and we needed a system that would allow us to book classes, private lessons, and events. The Bookeo System is inexpensive, connects to PayPal, super easy to set up, and allows for multiple instructors to access the system. Creating new one-off classes is easy as well as canceling classes. We can create memberships, punchcards, discounts, promo codes, and more. I tested several other systems before settling on Bookeo and haven't turned back. They are also very prompt with responses and continually update the system for improved functionality. The system can allow for bookings paid in advance or for cash payment on arrival.

Nachteile

It's not the prettiest system on either the back end or the end users side, but it gets the job done. I do wish it would let people book more than one student at a time with a punch card at once (you can use a punchcard for other students but have to book each one separately). I also wish there was a way to bill or invoice students for missed classes so we could accept more bookings without payment required in advance. You can allow cash payments but if someone doesn't show there isn't an easy way to bill for missed classes.

Mit Google übersetzen

Antwort von Bookeo

Thanks for the great review, Lauren! We appreciate the feedback and your suggestions for improvement. I will forward them to our development team. Please note that you can collect credit card details to secure bookings and later charge for missed classes.

Thanks again
Shanno

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10
David W.
Mit Google übersetzen

Happy customer for 7+ years

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 30.12.2018
Quelle der Bewertung: Capterra

I have used the Bookeo booking platform for 7+ years. I operate a Segway Tour business, and this product does what I want it to do. It saves a significant amount of time as customers can complete their reservation online. Our sales and advance bookings increased significantly once we started using this product. When looking for a booking platform, I wanted one that DID NOT charge the customer a fee to make a reservation. I don't feel that a customer should have to pay an additional fee to do business with you.

Vorteile

It is fairly easy to set up. The cost is very reasonable. The monthly flat fee has not increased in 7 years. The customer support is all online, but the response time is fast. This booking platform meets all of the needs of my small tour business. Changes to tour schedules and other revisions can be made quickly and easily. The developer continues to add capabilities and features at no additional cost. The customer is not charged a fee or percentage of the cost to make a reservation.

Nachteile

There are some minor design changes that could improve the booking process from the consumer side. I would like to see some additional reporting features (eg. Charts showing which tour times are most popular for given months).

Mit Google übersetzen

Antwort von Bookeo

Thank you for writing this amazing review, David. It's always been a pleasure working with you and your team. We agree, customers should not pay a fee to the booking system to make a booking.

If there's ever anything we can help with in the future, you know we're always here.

Thanks again
Shannon

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Billy G.
Mit Google übersetzen

Great product!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 2.9.2018
Quelle der Bewertung: Capterra

It is simple to use, help is usually w/i 24 hours and we've had no customer complaints. Would recommend Bookeo.

Vorteile

After years of using Bookeo, I should have wrote this review sooner. I run a kayak touring biz, we wear a lot of hats here, and the last thing we need is a booking system that has problems. We have turned down all the salespeople for other systems. Bookeo does what we need it to do.

Nachteile

This may be possible with Bookeo, but it doesn't appear to save data older than 2 years. Older data is useful for planning purposes. Right now, we are downloading the date in XLS format and saving it to an independent folder.

Last thing, some customers can't figure out how to use the "previous days - following days" buttons on the tour descriptions/dates opening page. They think that the only tours being offered are just on that page. We haven't kept data on this, but I don't think it's very much.

Mit Google übersetzen

Antwort von Bookeo

Billy, thanks for the detailed review! We appreciate the feedback. Please note that Bookeo offers 2 booking modes for your booking page, and the booking mode you are using may be less suitable for your business (there is no one-size fits all solution for all businesses). You can easily change the booking mode for your booking page. It only takes a couple of clicks!
It's always been a pleasure working with you. If there's ever anything we can help with, please don't hesitate to reach out! We're always available.

Shannon

Verteilung der Bewertung

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Weiterempfehlungsquote

10.0/10
Noel K.
Mit Google übersetzen

Great booking software for our escape room business!!!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 18.8.2018
Quelle der Bewertung: GetApp

Vorteile

Tons of flexibility in moving time slots. We are able to really move a lot around based on when customers want to book.
Great price. I don't understand what anyone thinks they will get out of other booking software that is better than what Bookeo has to offer.
They keep adding new features. There have been a few things really needed that were added over the last two years. These were items we had requested. A lot of people complain about the customer service. While you may not be able to talk to someone, we have always received a response, and it has been nice to see features added that we were hoping for.

Nachteile

There is still one feature- Hidden Access where you can hide a time slot & have no idea it was hidden. We do this from time to time & have to keep track of it in another software.
When a customer uses a gift voucher, if they don't use the entire voucher, the rest of the voucher can't be redeemed with the same code & they have to call us. Most people use the entire voucher in one purchase so it doesn't come up a lot.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10

Bookeo Preis

Beginnt ab
15,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

No consumer fees. No commissions. Monthly subscription starting at 14.95$.

Bookeo Funktionen

  • API
  • Anpassbare Berichterstellung
  • Automatische Benachrichtigungen
  • Benutzerdefinierte Felder
  • Berichterstattung und Statistik
  • Daten-Import / -Export
  • Erinnerungen
  • Integration von Dritten
  • Kalenderverwaltung
  • Kundendatenbank
  • Social-Media-Integration

  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Anpassbare Vorlagen
  • CRM-Integration
  • E-Mail-Integration
  • Elektronische Zahlungen
  • Kontakt-Datenbank
  • Kundenspezifisches Branding
  • Mobile Integration

Zusätzliche Informationen für Bookeo

Schlüssel-Features von Bookeo

  • Facebook integration
  • accept bookings on your web site, 24x7
  • accept online payments and deposits
  • launch promotions and daily deals
  • manage menberships
  • sell gift vouchers
  • sell prepaid packages
  • send email and sms reminders
  • send marketing campaign and newsletters
  • sync calendar with Outlook, iPhone, Google Calendar

Vorteile

• No commissions charged to you. No consumer fees charged to your customers. Only a low, flat monthly fee.
• Get online bookings and payments directly on your web site.
• Manage customers with integrated CRM.
• Enjoy total flexibility in scheduling rules with staff schedules, alternating locations, special opening days, and more.
• Increase sales with gift vouchers, promotions, prepaid packages and social marketing tools.

Bookeo Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Bookeo.

F. Welche Preispläne bietet Bookeo an?

Bookeo bietet folgende Kostenpläne an:

Beginnt ab: 15,00 $/Monat

Preismodell: Abonnement

Kostenlose Testversion: Verfügbar

No consumer fees. No commissions. Monthly subscription starting at 14.95$.

F. Was sind die Hauptfunktionen von Bookeo?

Bookeo bietet die folgenden Funktionen:

  • Facebook integration
  • accept bookings on your web site, 24x7
  • accept online payments and deposits
  • launch promotions and daily deals
  • manage menberships
  • sell gift vouchers
  • sell prepaid packages
  • send email and sms reminders
  • send marketing campaign and newsletters
  • sync calendar with Outlook, iPhone, Google Calendar

F. Wer sind die typischen Nutzer von Bookeo?

Bookeo hat die folgenden typischen Kunden:

Freie Mitarbeiter, Mittlere Unternehmen, Non-Profit, Öffentliche Verwaltung, Kleine Unternehmen

F: Welche Sprachen werden von Bookeo unterstützt?

Bookeo unterstützt die folgenden Sprachen:

Chinesisch (vereinfacht), Chinesisch (traditionell), Tschechisch, Dänisch, Niederländisch, Englisch, Finnisch, Französisch, Deutsch, Ungarisch, Indonesisch, Italienisch, Japanisch, Koreanisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Spanisch, Schwedisch, Thai, Türkisch, Ukrainisch

F. Welche Preispläne bietet Bookeo an?

Bookeo hat folgende Preismodelle:

Abonnement

F. Unterstützt Bookeo mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte Bookeo unterstützt

F. Mit welchen anderen Applikationen integriert Bookeo?

Bookeo kann in folgende Anwendungen integriert werden:

2Checkout, BigCommerce, BirdEye, Mailchimp, Mailchimp, Shopify, Twitter, Wherewolf, Wordpress, Xero

F. Welche Varianten der Kundenbetreuung bietet Bookeo an?

Bookeo bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support