ProClass
Über ProClass
ProClass ist eine äußerst flexible Verwaltungslösung für Organisatoren von Veranstaltungen und Kursen in verschiedenen Branchen. ProClass ist ein webbasierter Softwaredienst, der ideal für Gesellschaften, Unternehmen, Schulen, Verbände, gemeinnützige Organisationen und Stiftungen geeignet ist. Dank der Optionen zur Preisgestaltung und der verschiedenen Konfigurationen eignet sich ProClass besonders gut für spezielle Anforderungen. Die wichtigsten Funktionen umfassen leistungsstarke Tools fürs Kurs- und Eventmanagement, unbegrenzte Zeitplanung für unterschiedliche Standorte und Veranstaltungsarten und die Online-Werbung für Events. SEO-optimierte Auflistungen werden dann über angepasste Kundenportale und zugehörige Registrierungsseiten vermarktet, wobei ausgewählte Drittanbieter oder Gateways verwendet werden, um den Online-Verkauf sicher abzuwickeln. Biete deinen Teilnehmern detaillierte Beschreibungen der Veranstaltungen mit Fotos, Rednerbiografien und Stundenplänen und binde den eCommerce-Support ein, um Waren zu verkaufen oder Spenden anzunehmen.
Neben dem Kunden-Webportal, das jedem Kunden zugeordnet ist, in dem sich Mitglieder anmelden, registrieren und ihre eigenen Kontaktinformationen verwalten können, bietet ProClass auch eine integrierte CRM-Funktion. In der Kundendatenbank können Beziehungsnetze gesponnen werden, um Rollen und Kommunikationen zu definieren, die Anwesenheit nachzuverfolgen und diese Informationen wiederum in die E-Mail-Marketing-Kampagnen einfließen zu lassen. Hier stehen unbegrenzt HTML-E-Mail-Vorlagen zur Verfügung, die auf benutzerdefinierte Anfragen reagieren, wenn du Veranstaltungs-Updates, saisonale Stundenpläne oder Fundraising-Benachrichtigungen versendest.
Darüber hinaus legt ProClass großen Wert auf das Finanzmanagement, da Abrechnungen auf Kontoebene und die Möglichkeit zur Nachverfolgung und Berichterstellung von Forderungen zur Verfügung stehen. Greife auf Online-Kundenrechnungen und -belege im PDF-Format zu, automatisiere wiederkehrende monatliche Gebühren, verfolge Rechnungskommentare und zeige detaillierte Rechnungs-, Transaktions- oder Zahlungsberichte an. Die Data Mining-Optionen in ProClass erstrecken sich dann auf die Abfrage aller Kundendaten, wodurch benutzerdefinierte Anforderungen erstellt werden, die direkt in Excel exportiert werden können. Bibliotheksberichte für Schülerlisten, Anweisungen und tägliche Klassenlisten können auf ähnliche Weise in gängige Formate wie PDF, Excel, XML, Word, Tiff oder eine Vielzahl nützlicher Webdateitypen exportiert werden.
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Nutzerbewertungen
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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.
- Branche: Bildungsmanagement
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
ProClass Saved Us Volunteer Time
Bewertet am 22.4.2021
The training and support from ProClass were/are excellent. They were patient in helping us to...
The training and support from ProClass were/are excellent. They were patient in helping us to understand how to set up the software for our needs. We appreciate the updates and new features. Everyone here is so pleased that we made the switch.
Vorteile
Flexibility: The ability to configure this software to meet our needs, to change the terms used and the thoughtful design has been very helpful to us.
Attendance: the front-end attendance function has saved us countless volunteer hours with our instructor teams.
Query ability: we can pull from the database to answer so many user/management questions.
Nachteile
The back end is a bit intimidating to learn how to use, although the new version promises an easier user interface. We had big efforts getting our users trained, but now our users really enjoy ProClass.
Antwort von ProClass
Thank you for the kind review. We appreciate your feedback and will continue to work to improve ProClass going forward.
- Branche: Kunst & Handwerk
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 7.0 /10
ProClass is a great system, but very pricy
Bewertet am 18.8.2022
Overall I had a positive experience with ProClass, but ended up have to switch due to the high...
Overall I had a positive experience with ProClass, but ended up have to switch due to the high yearly cost of the software
Vorteile
Helped keep everything well organized and overall was a decent software.
Nachteile
ProClass has some very nice features and I overall liked the software, but since we are a small non-profit, we had to switch to WooCommerce because of the cost of ProClass.
Gründe für den Wechsel zu ProClass
ProClass was a better fit for us and our needs, but ended up switching to WooCommerce in the end strictly due to the yearly cost of ProClass- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Was for me. Not for me.
Bewertet am 7.4.2021
Started off decently, ended almost hostile. Was glad to find a suitable replacement with 6crickets.
Started off decently, ended almost hostile. Was glad to find a suitable replacement with 6crickets.
Vorteile
The database ProClass is built upon is very robust. You can manipulate the data in lots of ways, pull reports and ultimately download all your contacts. The ability to email your entire database was invaluable and that feature alone almost kept me with them.
Nachteile
Customer support was mediocre. Training was a beast and took TONS of time to learn. The rosters were garbage and essentially useless. The cost was at the whim of whatever the owner felt like. So every year the rate increases were always an unpleasant surprise.
Antwort von ProClass
Thank you for your review of ProClass.
We appreciate your positive comments about our powerful database and reporting features.
We are pleased that our email and marketing features helped you increase your business and that they were invaluable to you.
As we have had only 1 client ever discontinue ProClass to utilize 6crickets we are aware of your account.
We are confused by your comments regarding support as these were not brought up during your time with us and our attempts to schedule system reviews with you were ignored.
We also regret that the pricing discounts that we provided initially based upon incorrect information provided by your owner could not be maintained given the exponential growth you achieved through the use of ProClass over the 5 years you continued to use us.
We hope that your current solution is working well for you. It is always our desire that each client, current or former, is using the solution that best fits their individual needs.
- Branche: Grundschul- & Sekundarbildung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
ProClass for a Lifelong Learning organization
Bewertet am 21.8.2018
We've invested considerable time and effort in using ProClass because it does what we were looking...
We've invested considerable time and effort in using ProClass because it does what we were looking for, so we're likely to stay with it although we've looked into some alternatives. More responsiveness would be of help - there's too wide a range between good quick answers and ones that are slow or never come. It's hard to tell if communication between Support and Development is lacking but some of our requests seem to get lost or mistranslated at times.
Vorteile
We needed a system that would handle online registration for a set of courses each semester, with online payment by credit card. Overall it does that quite well. Ease of use is important for our clientele of senior students; it's good but not quite as user-friendly as it could be. Besides the reports that are available to us, it's very helpful to be able to access and download course and student information for further analysis. The feedback from Support about potential registration problems also helps us resolve these problems.
Nachteile
For us at the administrative end the system is often quirky and not so easy to use. I personally have had to become the organization's expert to help others through it. In an older version we found that people were occasionally charged for a course even though it was already filled. It took us considerable effort to convince ProClass of the problem. The fix was to give people 30 minutes to complete registration; that gave us a new difficulty: because of this "hold" a seat in a popular course, that course could be filled in less than a minute. That's generated lots of complaints by the users. In addition, the flood of registrations at the start means that registration is effectively done in 18 minutes. Our request to give us control of this parameter has fallen on deaf ears, even though this would not be hard to implement. Other requests for improvements that would be helpful for the product have received minimal attention. Another difficulty that we had to discover for ourselves had to do with different accounts using the same email address - "Forgot password" does not work properly. We had to tell people to use different email addresses if they ran into this.
- Branche: Bildungsmanagement
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
ProClass is a Great Tool for Education Administration
Bewertet am 5.1.2024
I was thrown into ProClass last year when our lead administrator resigned. While I had a very good...
I was thrown into ProClass last year when our lead administrator resigned. While I had a very good technical guide to follow, when I called or emailed ProClass, I got hands-on support. The technical support from ProClass is outstanding. The trainers are also very polite and supportive -- best technical support I've received in years!
Vorteile
Once I was trained, I found ProClass easy to use. It has a ton of features, and we probably only use about 50% of what it can do.
Nachteile
Sometimes, it can take too long to call up a class. It might be do to having too many widgets that we don't use, so I'm going to remove some and see if it helps.
Antwort von ProClass
Hi Carmela,
Thank you for your kind feedback.
With regard to your comments on the time to pull up a class page - we are releasing a update jutt this week that will improve this by upt o 50% and bring load times to under 2 seconds in most cases.
Please set us know if you are still experiencing issues so that we can get them addressed for you right away.
ProClass Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über ProClass.F. Welche Preispläne bietet ProClass an?
ProClass bietet folgende Kostenpläne an:
- Preismodell: Abonnement
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von ProClass?
ProClass hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von ProClass unterstützt?
ProClass unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt ProClass mobile Geräte?
ProClass unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert ProClass?
Wir haben keine Informationen darüber, welche Integrationen ProClass hat
F. Welche Varianten der Kundenbetreuung bietet ProClass an?
ProClass bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Telefon-Support, 24/7 Live-Support, Chat
Ähnliche Kategorien
Sieh alle für ProClass gefundenen Softwarekategorien an.
- Event Management Software
- Registrierungssoftware
- Club Management Software
- Fundraising-Software (Spendensoftware)
- Alumni-Management Systeme
- Schullandheim & Ferienlager Software
- Klassenraum Management Software
- Spendenverwaltung Software
- Mitgliederverwaltung Software
- Online CRM Systeme
- CAFM Software
- E-Commerce Plattformen
- Musikschulsoftware
- NPO Software (Non-Profit-Organisationen)
- Hobby & Freizeit Software
- Tanzschulsoftware
