
Workiz
Über Workiz
Workiz – ehemals Send A Job – hilft Tausenden von Außendienstarbeitskräften, profitablere Abläufe zu gestalten. Schlosser, Elektriker, Handwerker, Installateure und mehr nutzen Workiz, um schneller bezahlt zu werden, mehr Aufträge zu gewinnen und mehr Fünf-Sterne-Bewertungen zu erhalten. Verfolge sämtliche Aspekte deines Unternehmens von der Terminplanung bis zur Rechnungsstellung in Echtzeit, erhalte Zahlungen, eliminiere Diebstahl durch Mitarbeiter, steigere deine Werbewirksamkeit und erstelle Berichte, ob auf dem Desktop, dem Tablet oder dem Handy. Das Team hilft dir bei der Einrichtung und liefert innerhalb von wenigen Tagen Ergebnisse.
Bilder





Du bist nicht sicher, ob Workiz das Richtige ist?
Mit einer beliebten Alternative vergleichen
Startpreis
Preisoptionen
Funktionen
Integrationen
Bedienkomfort
Preis-Leistungs-Verhältnis
Kundenservice
Alternativen
Freshdesk

Salesforce Service Cloud

Verizon Connect

mHelpDesk

Nutzerbewertungen
Hast du Workiz bereits?
Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Works great for our company
Bewertet am 18.7.2020
I really like most of the features, I've explored many options for appointment scheduling and...
I really like most of the features, I've explored many options for appointment scheduling and although I do think Workiz is quite expensive, it does get the job done.
Vorteile
I like the ease of use as far as inputing the information and the fact it helps locate the specific address with correct spelling. I like the fact it links to maps as well.
Nachteile
I do not like that on my cell phone I can't look at the schedule while scheduling an appointment, it makes it difficult at time to not double book a time slot. I also don't like it doesn't automatically refresh, if I keep the app open all day and continue to book appointments then I'll most likely be double booking time slots, after each booking I have to close the app to ensure this doesn't occur.
Antwort von Workiz
Hi Melinda, thanks so much for your review! Happy to hear that you enjoy our maps and tracking feature. Our goal is to help our customers be successful and grow, so it's great to hear your feedback about scheduling and the features you would like to have. We'll be sharing this with the team.
- Branche: Möbel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
It Helps!
Bewertet am 26.5.2021
I do love the software. If they can work out those few minor things, then I would say it is the...
I do love the software. If they can work out those few minor things, then I would say it is the perfect software. Overall, I'm pretty satisfied with it.
Vorteile
I like the scheduling feature, and sales tracking feature the most. It saves me time.
Nachteile
The app does not always display the unit number for apartments without having to go through 2 screens to get to it. When your phone lags, it's frustrating. Scrolling through the calendar in the phone app can be challenging. If you scroll past a certain dat, you cannot easily scroll backwards, you have to drop down the calendar to go back to the date.
In Betracht gezogene Alternativen
Verizon ConnectZuvor genutzte Software
JobberGründe für den Wechsel zu Workiz
They did not offer me a free trial to test it.Antwort von Workiz
Come for the scheduling, stay for everything else :-)
thanks Adrian!
- Branche: Hausmeisterservice
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Don’t bother workiz is a bad product and they are scammers
Bewertet am 4.1.2023
Don’t go with Workiz they are a bunch of scammers. We used it for about 8 months but it was really...
Don’t go with Workiz they are a bunch of scammers. We used it for about 8 months but it was really buggy and for a plumbing company it didn’t have the capability to do what we needed. We weren’t receiving text messages on the free system and we already started getting angry customers so we decided to not go ahead with the paid phone system as we didn’t trust it would work well enough. They proceeded to charge us for it for 6 months and flat out refused to refund us for a service we asked them not to provide and didn’t receive. The customer service is terrible. We would just get completely ignored and still are 6 months later. They said they could only issue a credit but since we cancelled Workiz all together we can’t use the credit so it’s tough luck. Why do we have to pay for their error? We clearly cancelled it and I have shown them the screenshots of all the communication but we are continuing to be ignored. Don’t bother wasting your time with these scammers. Use Housecall Pro instead it’s so much better!
Vorteile
The only good thing about Workiz is it was so bad that we cancelled it and now have a really great system to use. Housecall Pro is so much better!
Nachteile
•Couldn’t search by unit number meaning we had to click through each unit in a building or complex to find what we needed. •The accounting made our lives so much more difficult was a complete joke.•Text message system didn’t work. Communication would get lost causing unhappy customers •Mobile app was extremely buggy, barely useable• Very complicated to have ongoing jobs that you return to with multiple technicians. Needed to create tasks in each job but then they didn’t get all the information. Basically made it more work making it pointless using Workiz in the first place.
- Branche: Verbraucherdienste
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Really good app!
Bewertet am 29.10.2020
As single contractor the option of people scheduling online and me getting all the info with...
As single contractor the option of people scheduling online and me getting all the info with calendar and remainders is a game changer. I can be on the road and the system is my “ secretary “.
I think polishing some things will make this application a success for any small to midsize business.
Vorteile
Chatbot integration and online booking is my favorite part. Easy to integrate with website and most importantly I can interact live with customer if needed.
Validation of address is another great tool for scheduling new customers, link to gps system (Waze, Maps,Google maps)is a great tool.
System allows you to keep track of tax collections, easy system once you get familiar with.
Credit Card processing is very easy and no issues between accounts (money is always there after the 2 days period).
Invoices via text or email with option to pay online is also a plus.
Nachteile
It’s a little confusing to process of crediting money previously collected back into a given quote plus in the final invoice “ customer invoice “ the software will account the credit back but will not show it listed for people to see.
The calendar on the chatbot should be highlighted for available slots or takeaway slots already taken.
In Betracht gezogene Alternativen
Housecall ProGründe für den Wechsel zu Workiz
Chatbot/team response to my questions/ price.Antwort von Workiz
Thanks Victor for this great reviews. We're working on making the credit card processing much easier. A release is coming in a few weeks.
Thanks for also mentioning the chatbot, we're super proud of it!
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Impressed
Bewertet am 26.5.2021
its been great. I have bumped into a couple issue and became stuck. I text the team and was able to...
its been great. I have bumped into a couple issue and became stuck. I text the team and was able to get the problem solved.
Vorteile
I was literally working out of notebooks. I found myself getting lost and loosing potential customers. Scheduling things was a nightmare and very time consuming. With Workiz, I no longer have to have a note book except to take notes. I can keep all my customers in one spot and get to them at the drop of a hat. I can see the schedule and where appointment are and place more work during that day based on what is already going on. I can keep track of dealerships that are being billed and notifiy them when I haven't get a payment in a timely fashion. The communication with my customers is much easier as I can have all forms of communication in their folder. A cusotmer has already told me that we are very organized. That's a good feeling.
Nachteile
Not much, some fields are a little redundant but I am still learning the ins and outs of what can and can't not be done. it will come with time. OH, it can be slow to upload sometime. but that could be my internet speed.
In Betracht gezogene Alternativen
JobberGründe für den Wechsel zu Workiz
Time. I hopped on a trail and with in a few days I was doing what I needed to do. I was still exploring Jobber and could get to that point with them.Antwort von Workiz
Thanks for sharing your story Dawn! We're happy your customers see the value too!
Workiz Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Workiz.F. Welche Preispläne bietet Workiz an?
Workiz bietet folgende Kostenpläne an:
- Ab: 45,00 $/Monat
- Preismodell: Kostenlose Version, Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Workiz?
Workiz hat die folgenden typischen Kunden:
2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von Workiz unterstützt?
Workiz unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Workiz mobile Geräte?
Workiz unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Workiz?
Workiz kann in folgende Anwendungen integriert werden:
Google Calendar, Gusto, Mailchimp, Microsoft Excel, Microsoft Outlook, QuickBooks Online Advanced, Quickbooks Online, Salesforce Platform, Stripe, Zapier, Zoom Meetings
F. Welche Varianten der Kundenbetreuung bietet Workiz an?
Workiz bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
Ähnliche Kategorien
Sieh alle für Workiz gefundenen Softwarekategorien an.
- Field Service Management Software
- Terminplanungssysteme
- Software für Garagentore
- Software für Teppichreiniger
- Equipment Maintenance Software
- Schlosserei Software
- SHK Software (Sanitär, Heizung, Klima & Lüftung)
- Sanitär Software
- Handwerkersoftware
- Elektriker Software
- Hausmeister Software
- Software für die Disposition von Wartungspersonal
- Außendienst Software
- Rechnungsprogramme und Faktura-Software
- IVR Software (Interactive Voice Response)
- Bauplanungssoftware