Workiz

4,5 (205)
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Laut Hersteller deine erste Wahl, um mehr Aufträge zu gewinnen und schneller bezahlt zu werden.

Über Workiz

Workiz – ehemals Send A Job – hilft Tausenden von Außendienstarbeitskräften, profitablere Abläufe zu gestalten. Schlosser, Elektriker, Handwerker, Installateure und mehr nutzen Workiz, um schneller bezahlt zu werden, mehr Aufträge zu gewinnen und mehr Fünf-Sterne-Bewertungen zu erhalten. Verfolge sämtliche Aspekte deines Unternehmens von der Terminplanung bis zur Rechnungsstellung in Echtzeit, erhalte Zahlungen, eliminiere Diebstahl durch Mitarbeiter, steigere deine Werbewirksamkeit und erstelle Berichte, ob auf dem Desktop, dem Tablet oder dem Handy. Das Team hilft dir bei der Einrichtung und liefert innerhalb von wenigen Tagen Ergebnisse.


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Du bist nicht sicher, ob Workiz das Richtige ist? Mit einer beliebten Alternative vergleichen

Workiz

4,5 (205)
VS.
Häufig bewertet

Startpreis

225,00 $
Monat
15,00 $
Monat

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

132
116

Integrationen

11
85

Bedienkomfort

4,5 (205)
4,5 (3.284)

Preis-Leistungs-Verhältnis

4,4 (205)
4,4 (3.284)

Kundenservice

4,4 (205)
4,5 (3.284)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Nutzerbewertungen

Gesamtbewertung

4,5 /5
(205)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,4/5
Bedienkomfort
4,5/5
Kundenbetreuung
4,4/5

Hast du Workiz bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 205 Bewertungen
Victor
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Really good app!

Bewertet am 29.10.2020

As single contractor the option of people scheduling online and me getting all the info with...

As single contractor the option of people scheduling online and me getting all the info with calendar and remainders is a game changer. I can be on the road and the system is my “ secretary “.
I think polishing some things will make this application a success for any small to midsize business.

Vorteile

Chatbot integration and online booking is my favorite part. Easy to integrate with website and most importantly I can interact live with customer if needed.
Validation of address is another great tool for scheduling new customers, link to gps system (Waze, Maps,Google maps)is a great tool.
System allows you to keep track of tax collections, easy system once you get familiar with.
Credit Card processing is very easy and no issues between accounts (money is always there after the 2 days period).
Invoices via text or email with option to pay online is also a plus.

Nachteile

It’s a little confusing to process of crediting money previously collected back into a given quote plus in the final invoice “ customer invoice “ the software will account the credit back but will not show it listed for people to see.
The calendar on the chatbot should be highlighted for available slots or takeaway slots already taken.

In Betracht gezogene Alternativen

Housecall Pro

Gründe für den Wechsel zu Workiz

Chatbot/team response to my questions/ price.

Antwort von Workiz

Thanks Victor for this great reviews. We're working on making the credit card processing much easier. A release is coming in a few weeks.
Thanks for also mentioning the chatbot, we're super proud of it!

Zachary
Gesamtbewertung
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Quick Software

Bewertet am 27.7.2020

Overall the software does what I need it to do very well with a couple of exceptions. The software...

Overall the software does what I need it to do very well with a couple of exceptions. The software is quick and efficient to get my tasks accomplished.

Vorteile

Learning the software was pretty quick and simple. I love how fast the software and how booking the job is all on the same page. Being able to add pictures to each job is great. I like being able to assign the job to a technician and it turns the color of that technician. It makes dispatching simple. The reports are also another wonderful feature that makes it easier to determine job numbers.

Nachteile

I do not like how you cannot block off the schedule for a specific metro. We have three metros at Junk Doctors (Greensboro, Charlotte, Raleigh) and I am not able to just block off Charlotte without blocking off Raleigh and Greensboro. This leads to over scheduling issues for us. The QuickBooks transfer has not been very smooth on our end. We are having to manually enter most of our transactions into QB's.

Antwort von Workiz

Hi Zackary, Thanks for your review. It's been great to have Junk Doctors on the team! We're very happy to hear that you are happy with the software. Thank you for sharing your feedback regarding QuickBooks and the metro areas, we'll definitely be sharing this with the product team.

Sandra
Gesamtbewertung
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Disappointing Experience with Workiz System and Account Manager

Bewertet am 27.9.2023

continue.... has fallen short of my expectations!I hope that you take this feedback seriously and...

continue.... has fallen short of my expectations!I hope that you take this feedback seriously and use it constructively to improve your services and customer support. As a loyal customer who has faced numerous difficulties throughout our partnership, I genuinely believe that addressing these concerns will not only benefit my business but also contribute to enhancing your reputation in the industry.

Vorteile

allows you to place the colors for the technicians who will perform each job

Nachteile

I am writing to express my deep disappointment with the experience I have had using your system for the past year. Unfortunately, our journey together has been marred by frequent technical issues that have proven incredibly challenging to resolve. These ongoing problems have caused significant damage to my company, leading to frustration and hindered productivity.Furthermore, I feel compelled to share my dissatisfaction with my account manager, [sensitive content hidden]. Despite his role being crucial in assisting with business-related matters, I found him to be consistently unresponsive and lacking the proactive approach necessary to address our concerns effectively. It is regrettable that he did not demonstrate the required qualifications for his position, leaving me feeling unsupported throughout our partnership.Compounding these issues, I recently discovered that Workiz charged me for an annual renewal without obtaining my authorization. Upon raising this matter with [sensitive content hidden], he assured me of a 100% refund. However, to my disappointment, he was unable to fulfill his promise, leaving me feeling further let down and dissatisfied with the overall experience.I understand that technical challenges are not uncommon, and mistakes can happen. However, it is crucial for companies to provide prompt and efficient resolutions to such issues, and for account managers to be proactive and supportive in addressing customer concerns. Unfortunately, my experience with Workiz and its handling of these matters

Adrian
Gesamtbewertung
  • Branche: Möbel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

It Helps!

Bewertet am 26.5.2021

I do love the software. If they can work out those few minor things, then I would say it is the...

I do love the software. If they can work out those few minor things, then I would say it is the perfect software. Overall, I'm pretty satisfied with it.

Vorteile

I like the scheduling feature, and sales tracking feature the most. It saves me time.

Nachteile

The app does not always display the unit number for apartments without having to go through 2 screens to get to it. When your phone lags, it's frustrating. Scrolling through the calendar in the phone app can be challenging. If you scroll past a certain dat, you cannot easily scroll backwards, you have to drop down the calendar to go back to the date.

In Betracht gezogene Alternativen

Verizon Connect

Zuvor genutzte Software

Jobber

Gründe für den Wechsel zu Workiz

They did not offer me a free trial to test it.

Antwort von Workiz

Come for the scheduling, stay for everything else :-)
thanks Adrian!

Dawn
Gesamtbewertung
  • Branche: Automotive
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Impressed

Bewertet am 26.5.2021

its been great. I have bumped into a couple issue and became stuck. I text the team and was able to...

its been great. I have bumped into a couple issue and became stuck. I text the team and was able to get the problem solved.

Vorteile

I was literally working out of notebooks. I found myself getting lost and loosing potential customers. Scheduling things was a nightmare and very time consuming. With Workiz, I no longer have to have a note book except to take notes. I can keep all my customers in one spot and get to them at the drop of a hat. I can see the schedule and where appointment are and place more work during that day based on what is already going on. I can keep track of dealerships that are being billed and notifiy them when I haven't get a payment in a timely fashion. The communication with my customers is much easier as I can have all forms of communication in their folder. A cusotmer has already told me that we are very organized. That's a good feeling.

Nachteile

Not much, some fields are a little redundant but I am still learning the ins and outs of what can and can't not be done. it will come with time. OH, it can be slow to upload sometime. but that could be my internet speed.

In Betracht gezogene Alternativen

Jobber

Gründe für den Wechsel zu Workiz

Time. I hopped on a trail and with in a few days I was doing what I needed to do. I was still exploring Jobber and could get to that point with them.

Antwort von Workiz

Thanks for sharing your story Dawn! We're happy your customers see the value too!

5 von 205 Bewertungen angezeigt Alle Bewertungen

Workiz Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Workiz.

Workiz bietet folgende Kostenpläne an:

  • Ab: 225,00 $/Monat
  • Preismodell: Kostenlose Version, Abonnement
  • Gratis Testen: Verfügbar

Workiz hat die folgenden typischen Kunden:

2–10, 11–50, 51–200, 201–500, 501–1.000

Workiz unterstützt die folgenden Sprachen:

Englisch

Workiz unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

Workiz kann in folgende Anwendungen integriert werden:

Google Calendar, Gusto, Mailchimp, Microsoft Excel, Microsoft Outlook, QuickBooks Online, QuickBooks Online Advanced, Salesforce Platform, Stripe, Zapier, Zoom Workplace

Workiz bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat

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