CiiRUS

Intuitive Software zur Verwaltung von Ferienvermietungen und Immobilien.

4,4 /5 (70 Bewertungen) Eine Bewertung schreiben

CiiRUS Übersicht

Was ist CiiRUS?

Ciirus ist eine cloudbasierte Plattform für die Verwaltung von Ferienwohnungen und Immobilien, die für kleine und mittlere Unternehmen entwickelt wurde. Immobilienverwalter können dieses Tool verwenden, um mit dem Personal zu kommunizieren und die erforderlichen Aufgaben zu verwalten. Durch die Anmeldung in die Ciirus-Cloud kann das Büro- und Außendienstpersonal mithilfe verschiedener Online- und mobilen Kommunikationstools Projekte und Aufgaben in Echtzeit anzeigen, zuweisen und versenden. Sofortige Benachrichtigungen sind auf dem Bildschirm verfügbar und können auch per SMS und E-Mail gesendet und geteilt werden.

Reservierungs- und Angebotserstellungs-Engines sind für die Arbeit mit externen Websites, Integrationen, ausgewählten Channel-Partnern, SuperSites und Agentenportalen optimiert. Hausbesitzer können über das Online-Hausbesitzerportal auch auf ihr Konto zugreifen, wo sie unter anderem Reservierungen und Informationen hinzufügen oder bearbeiten, sowie Angebote an potenzielle Gäste senden können.

Ciirus bietet auch Website- und Marketingtools, die nutzerdefiniertes Web- und mobiles Design, Funktionen für Hausbesitzer, integrierte Buchungsmaschinen und Newsletter-Verteilung mit erweiterten Filteroptionen für Mailingkampagnen umfassen.

Die Software erstellt auch Geschäftsberichte, die viele Bereiche abdecken, z. B. fällige Beträge, erwartete Ankünfte, Belegungsberichte, Mieteinnahmen und prozentuale Belegung. Nutzerdefinierte Berichte können auch durch erweiterte Datenmanipulation und flexible Filteroptionen erstellt werden. Berichte können als Farbdatendiagramme angezeigt und unmittelbar per E-Mail oder in eine Datenbank gesendet werden.

CiiRUS Übersicht

Kosten

Beginnt ab
29,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

CiiRUS Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika, Vereinigtes Königreich
Unterstützte Sprachen
Englisch

Medien

Select which properties to sync with each channel partner with CiiRUS
CiiRUS displays instant quotes with arrival and departure date information
CiiRUS's website editor lets users visualize their website design
Reviews and ratings can be managed with CiiRUS
CiiRUS's booking schedule organizes bookings, contacts and payment methods
Accounting and taxes made easy with CiiRUS
Calculate booking fees, taxes, insurance and rental fees with CiiRUS
CiiRUS manages agent and supplier bookings
CiiRUS's mobile site manager optimizes websites for mobile use
CiiRUS mobile version for managing rentals on the go
Videos zu CiiRUS Videos zu CiiRUS CiiRUS Screenshot: Select which properties to sync with each channel partner with CiiRUS CiiRUS Screenshot: CiiRUS displays instant quotes with arrival and departure date information CiiRUS Screenshot: CiiRUS's website editor lets users visualize their website design CiiRUS Screenshot: Reviews and ratings can be managed with CiiRUS CiiRUS Screenshot: CiiRUS's booking schedule organizes bookings, contacts and payment methods CiiRUS Screenshot: Accounting and taxes made easy with CiiRUS CiiRUS Screenshot: Calculate booking fees, taxes, insurance and rental fees with CiiRUS CiiRUS Screenshot: CiiRUS manages agent and supplier bookings CiiRUS Screenshot: CiiRUS's mobile site manager optimizes websites for mobile use CiiRUS Screenshot: CiiRUS mobile version for managing rentals on the go

CiiRUS Bewertungen

CiiRUS Bewertungen

Gesamtbewertung
4,4
/
5
Ausgezeichnet
45

Sehr gut
15

Durchschnitt
6

Gering
0

Schlecht
4

Preis-Leistungs-Verhältnis
4,3
Funktionen
4,3
Bedienkomfort
4,2
Kundenbetreuung
4,4
86% haben diese Anwendung empfohlen
Verifizierter Rezensent

Ciirus has helped me jump start my business

Helped get a head start on my business


Mit Google übersetzen
Lin C.

Constantly improving

I like that Ciirus still feels like a family run business. They clearly care and remain approachable as they grow year on year. All the staff seem committed and passionate in working toward more innovative and better software.
In the past their enthusiasm to improve too much too quickly didn't always work out well but more recently they have grown their team and Im seeing lots of good upgrades and additions. Too many to keep up with sometimes.


Mit Google übersetzen
Nicole L.

Was on the Fence but Glad I Jumped!

I was on the fence about switching vacation rental software. It is a LOT of work to get set up the first time and I did not want to do it again. But the company we were using before (365 Villas) was just not doing a good job. They were not responding to questions or issues with their software for the two years we used them. Plus you needed to also pay for Rentals United so you had two sets of payments. Ciirus had a great sales person that answered all of our questions. Then they transitioned us to a wonderful onboarding liaison, [SENSITIVE CONTENT HIDDEN]. He patiently walked through all the steps with my Team. I finally feel like we are in a good place with a good vacation rental software system. Thank you to the Team at Ciirus for making that happen!


Mit Google übersetzen
Bill M.

Failed Implementation - Know what you are buying

Overall it was an extremely expensive learning exercise for us. Their onboarding fee is quite high and I'm still not sure what we paid for. Basic implementation training can be achieved with their video training, they scrape the websites of existing bookings on HA to build properties, they use pretty basic templates for websites. As I said we were 5 weeks into implementation. Go Live Day we only had 1 channel semi operational. AirBnB and it was not collecting taxes correctly. TripAdvisor and Home Away followed about a week later but we learned what we thought was their responsibility was really our responsibility to work with the channels to get the changes done. Booking.com was never implemented and it represents 30% of our business so in reality I would say we never really were live. We had many software issue/problems and honestly I expected we would have some. It is software. It was very concerning though when core functionality just didn't seem to work correctly. They advertised on their website an integration with a smartlock company that didn't exist and of course it was the one that we needed. Automated payments weren't very automated... automated emails worked as long as the booking occurred prior to your automated send times otherwise you had to force them to go manually. We found that we were ultimately having to touch ever booking to post payments for AirBnB, to put in door lock codes, to make sure emails were sent and to resend etc.


Mit Google übersetzen
Ashley K.

Customer Support

CiiRus is good. I feel like it can be great if it gets all features to function properly. Trey is great over at customer support, I feel like he makes our CiiRus experience a lot easier and help make sense of things. If it were not for him my review may reflect differently. There's just a lot of features still needing to be worked out.


Mit Google übersetzen
Verifizierter Rezensent
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Ciirus has helped me jump start my business

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 25.7.2018
Quelle der Bewertung: Capterra

Helped get a head start on my business

Vorteile

Customer Service is great, quick, and very helpful. Software is easy to navigate and use. Easy to find homes, add homes, features, descriptions, etc...

Nachteile

You need to pay or contact support for certain access. A little expensive when you have a lot of properties but they have options you can work with.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 8.0/10

Lin C.
Branche: Gastgewerbe
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Constantly improving

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 8.9.2020
Quelle der Bewertung: Capterra

I like that Ciirus still feels like a family run business. They clearly care and remain approachable as they grow year on year. All the staff seem committed and passionate in working toward more innovative and better software.
In the past their enthusiasm to improve too much too quickly didn't always work out well but more recently they have grown their team and Im seeing lots of good upgrades and additions. Too many to keep up with sometimes.

Vorteile

I like that I have full control and can easily correct entries and manipulate booking data. Some other softwares makes both difficult. I love useful little features like Set Booking Total. Also that there are constant improvements. Cirrus do listen and react to their clients comments.

Nachteile

I'm a Mac user and Ciirus has always been PC based so the first 6 years were problematic. The long awaited Ciirus 1 has addressed that problem, but still has a way to go to be as responsive as the desktop version.
I wish there was the ability to more permanently customize the booking schedule, reports, etc to my specific needs (perhaps it's a Mac trait:). Also to be able to customize the appearance and lay out of owner statements which are IMHO too long and confusing.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 8.0/10

Nicole L.
Branche: Immobilien
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Was on the Fence but Glad I Jumped!

Täglich für 1-5 Monate genutzt
Bewertet am 8.1.2021
Quelle der Bewertung: Capterra

I was on the fence about switching vacation rental software. It is a LOT of work to get set up the first time and I did not want to do it again. But the company we were using before (365 Villas) was just not doing a good job. They were not responding to questions or issues with their software for the two years we used them. Plus you needed to also pay for Rentals United so you had two sets of payments. Ciirus had a great sales person that answered all of our questions. Then they transitioned us to a wonderful onboarding liaison, [SENSITIVE CONTENT HIDDEN]. He patiently walked through all the steps with my Team. I finally feel like we are in a good place with a good vacation rental software system. Thank you to the Team at Ciirus for making that happen!

Vorteile

The thing my Team loves most so far about this product is the customer service! They are amazing to work with and always respond promptly. I really feel like they take the time to listen to us and to help us bavigate through the learning experience.

Nachteile

It would be great someday if the AirBNB communication integration were a little simpler. And of course apps are nice. But it's still better than the software we were using before.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Bill M.
Branche: Gastgewerbe
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Failed Implementation - Know what you are buying

Täglich für 1-5 Monate genutzt
Bewertet am 18.11.2020
Quelle der Bewertung: Capterra

Overall it was an extremely expensive learning exercise for us. Their onboarding fee is quite high and I'm still not sure what we paid for. Basic implementation training can be achieved with their video training, they scrape the websites of existing bookings on HA to build properties, they use pretty basic templates for websites. As I said we were 5 weeks into implementation. Go Live Day we only had 1 channel semi operational. AirBnB and it was not collecting taxes correctly. TripAdvisor and Home Away followed about a week later but we learned what we thought was their responsibility was really our responsibility to work with the channels to get the changes done. Booking.com was never implemented and it represents 30% of our business so in reality I would say we never really were live. We had many software issue/problems and honestly I expected we would have some. It is software. It was very concerning though when core functionality just didn't seem to work correctly. They advertised on their website an integration with a smartlock company that didn't exist and of course it was the one that we needed. Automated payments weren't very automated... automated emails worked as long as the booking occurred prior to your automated send times otherwise you had to force them to go manually. We found that we were ultimately having to touch ever booking to post payments for AirBnB, to put in door lock codes, to make sure emails were sent and to resend etc.

Vorteile

We originally chose Ciirus because we were told they were fully integrated with the channels we did business with and they have features and functionality to support our electronic doorlocks, revenue management, housekeeping and guest portal. Unfortunately, we couldn't get it all working and after about 5 weeks of trying pulled the plug.

Nachteile

There are two versions of the software... the SAAS version that they call ONE and a Windows version. ONE supposedly is their go forward platform but it is difficult to use from a booking/reservation management standpoint and while the Windows version does a pretty good job for callin reservations it lacks all of the functionality of One. We found ourselves bouncing from screen to screen to find reservations and manage the components of the reservation that are needed. The user experience has you opening lots of different modules to be able to get details you need. Very disjointed. Guest communication is a big deal for us... SMS we never could get working and were told it only works with their CRM for automated messaging... you can't send an SMS on the fly if you needed to quickly reach out to a guest. None of the messaging is connected to the booking itself so you don't know what is scheduled to go out or what has been sent without jumping through hoops to get it. They have integrated the AirBnB messaging but again it is separate, not part of the booking and you have to jump to a different module and filter things to get what you need. Ask they why you have to use Mailchimp. Taxing for ABB does not work if you have ABB remit only a portion of the taxes and pass the remaining taxes onto the property manager to file. Booking.com has to have a very specific setup (if you use Group Home in Booking.com you will need to change) that we found at the last minute.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 0.0/10

Ashley K.
Branche: Gewerbeimmobilien
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Customer Support

Täglich für 6-12 Monate genutzt
Bewertet am 15.10.2020
Quelle der Bewertung: Capterra

CiiRus is good. I feel like it can be great if it gets all features to function properly. Trey is great over at customer support, I feel like he makes our CiiRus experience a lot easier and help make sense of things. If it were not for him my review may reflect differently. There's just a lot of features still needing to be worked out.

Vorteile

What is the best about this software is all the features it has. However some do not work to the best ability and are faulty. Hopefully the updates will fix this.

Nachteile

I do not like how every time you would like to include financials it has all the column choosers pop up every time and doesn't save the amount you would like to keep. Just a hassle. Its a lot to look at and is annoying when you need to just see a few rather than all columns.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 5.0/10

Nutzerempfehlung
8,6/10
Basierend auf 70 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

CiiRUS Preis

CiiRUS Preis

Beginnt ab
29,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4,3/5
Basierend auf 70 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

CiiRUS Funktionen

CiiRUS Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bestandsverfolgung
Daten-Import / -Export
Dokumentenmanagement
Dokumentenspeicher
Elektronische Zahlungen
Erinnerungen
Integration in die Buchhaltung
Integration von Dritten
Inventarverwaltung
Kalenderverwaltung
Kundendatenbank
Rechnungsmanagement
Suchfunktion
Funktionen
4,3/5
Basierend auf 70 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

CiiRUS Häufig gestellte Fragen

CiiRUS Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über CiiRUS.

F. Welche Preispläne bietet CiiRUS an?

CiiRUS bietet folgende Kostenpläne an:

Beginnt ab: 29,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von CiiRUS?

Wir haben keine Informationen über die Funktionen von CiiRUS

F. Wer sind die typischen Nutzer von CiiRUS?

CiiRUS hat die folgenden typischen Kunden:

Kleine Unternehmen, Großunternehmen, Mittlere Unternehmen

F: Welche Sprachen werden von CiiRUS unterstützt?

CiiRUS unterstützt die folgenden Sprachen:

Englisch

F. Unterstützt CiiRUS mobile Geräte?

CiiRUS unterstützt die folgenden Geräte:

iPhone, iPad

F. Mit welchen anderen Applikationen integriert CiiRUS?

CiiRUS kann in folgende Anwendungen integriert werden:

Breezeway, VRWorks

F. Welche Varianten der Kundenbetreuung bietet CiiRUS an?

CiiRUS bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen