10to8

10to8

Terminverwaltungssystem mit automatischen Texterinnerungen

4.6/5 (564 Bewertungen)

10to8 Übersicht

10to8 ist eine All-in-one-Terminplanungssoftware, der weltweit mehr als 35.000 Unternehmen vertrauen.

10to8 besteht aus:

- Professioneller Kommunikation durch Senden von automatischen Text- und E-Mail-Benachrichtigungen und Erinnerungen an Kunden, um Nichterscheinen zu reduzieren. Benutzer können vor dem Termin einen beidseitigen Chat mit Kunden betreiben und Rückrufnachrichten an Kunden senden, um Wiederholungsgeschäfte zu fördern.

- Simpler Online-Buchung mit einer Buchungsseite, auf der die Kunden aktuell freie Termine einsehen, auf ihre Buchungsdetails zugreifen und Termine bezahlen können.

- Einem leistungsstarken Tagebuch mit der Möglichkeit, Kundennotizen und Anwesenheitshistorien nachzuverfolgen, die Verfügbarkeit für mehrere Mitarbeiter und Standorte zu verwalten und Daten sicher mit einer Verschlüsselung auf Bankenniveau zu speichern.

10to8 kann in weniger als zwei Minuten eingerichtet werden und Benutzer können sich von Admin-Problemen verabschieden.

Preis

Beginnt ab
0,00 $/Monat
Preisoptionen
Kostenlose Testversion
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Asien, Australien, Brasilien, Kanada, China und 5 weitere , Europa, Deutschland, Indien, Japan, Lateinamerika

Unterstützte Sprachen

Chinesisch (vereinfacht), Chinesisch (traditionell), Dänisch, Niederländisch, Englisch und 13 weitere , Finnisch, Französisch, Deutsch, Ungarisch, Italienisch, Japanisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Spanisch, Schwedisch, Türkisch

10to8 Bewertungen

Gesamtbewertung
4.6/5
96% Positive Bewertungen
381
Ausgezeichnet
159
Sehr gut
16
Durchschnitt
5
Gering
3
Schlecht
Verifizierter Rezensent
Mit Google übersetzen

Great appointment scheduling software

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 9.1.2018
Quelle der Bewertung: Capterra

Easy appointments scheduling; Clients automatic notifications and reminders; Calendars syncing option; Clients can manage their appointment online; Follow up messages go out automatically; A lot of additional features; Great value for the price.

Vorteile

10to8 is easy to use, it does everything I need - it is easy to schedule appointments, client gets notification and reminders based on the schedule I want. Confirmation and reminders come automatically to clients e-mail and text to their cell phone. There is an option to choose just one method or both. I get notification as well. There is an option of syncing with my own calendar, so I don't have to do the double work. Clients have an option to reschedule their appointment right from their e-mail or text. "Thank you" and an "Invitation for review" comes automatically after appointment was completed. The software has a lot of features, and it is a great value for the price. All questions are answered in a very timely manner. Would highly recommend!

Nachteile

I am in the US, on Pacific time. 10to8 representatives are in Britain. Due to this time difference - there is not easy to communicate sometimes (however, all questions are answered in a very timely manner). My plan allows messages only, I can't talk to a real person. Also, clients' reviews are not being stored in the clients' database.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Francesca T.
Mit Google übersetzen

Overall, the 10to8 platform and software has been great and very user-friendly!

Täglich für 6-12 Monate genutzt
Bewertet am 13.1.2018
Quelle der Bewertung: Capterra

Vorteile

What I like most about the software is the two way synchronization. Before getting the paid service, I was trying to find a scheduling system that uses the two way sync. I had trouble finding them as either they didn't sync properly or the software wasn't able to be integrated with MS Outlook. Also another great feature is the ability to indicate different types of appointments, which for me as an academic advisor is huge, because it makes it easy for the student to choose what type of appointment they need. On the actual calendar on the website it shows different colors on what type of appointment is being conducted.

Nachteile

What I least like about the software is I wish the color coding can be synced over to MS Outlook. Seeing the different colors on the website makes it easier to manage, but not when looking at my Outlook color, it all appears the same color. Another con, not about the software, but more so for the amount of appointments. When I was on the free plan I was limited to 100 appointments per months. However, there was no ability to purchase additional appointments, I had to upgrade my package, but I was satisfied with it and didn't necessarily want to upgrade. Maybe consider having a separate package just for appointments in the event a customer runs out and doesn't necessarily want to upgrade.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Laura (yael) C.
Mit Google übersetzen

I love your program.

Täglich für 1-5 Monate genutzt
Bewertet am 30.10.2017
Quelle der Bewertung: Capterra

I was able to reduce my initial start-up costs by using your free version. It is also important to have online scheduling because when my community acupuncture shifts get full, I could potentially be seeing 18 patients in 3 hours. It's not going to be possible for me to take appointments by phone with that many patients as a sole practitioner. The schedule also allows me to block out time for my own appointments and meetings, so that time is not available for patients to book, which streamlines my life because I only have to look at my work schedule instead of multiple work and personal schedules. I just really like the software and I think you're providing an important service to people like me who are trying to build up a business and can't afford monthly membership fees. I am looking forward to when I have more than 100 bookings a month so I can comfortably upgrade to the paid subscription.

Vorteile

1.) I like that there is a free option, it's been incredibly helpful for me while starting up a new business, 2.) I like that I can create two different categories of service for individual and community acupuncture treatments, which use different scheduling methods, 3.) I like that you offer paymetn integration, although I haven't figured out how to use it, 4.) The calendar layout is nice and clear for me when I'm looking over my week, 5.) It's good that I can block out time in my schedule for things like meetings and events when I will not be working or treating patients. There are a lot of features that I like, but I really appreciate that I can reduce my startup costs initially using the free version.

Nachteile

It seemed awkward at first for me to block out holidays, but I think I've gotten the hang of it now. I wish I had more precise feedback, but I just kind of like this program overall, it works well for my purposes.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Jeramy C.
Mit Google übersetzen

Great schedule tool with a host of features!

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 3.10.2018
Quelle der Bewertung: Capterra

I have been a user of 10to8 for over a year now, and I have to say it has become an invaluable tool to schedule meetings with my students. When I first looked for a scheduling solution, I tested out several before making a choice and I have been very pleased. There are several options out there, and both paid and free resources. However, if you seek a full host of resources then expect to pay a monthly fee, and compared to others 10to8 is a good value for sure. They have been very reliable, the support is great, and I enjoy the many features. I have seen many changes and upgrades over the past year, and I anticipate they will continue to get better over time; not to say it is not good already. Very happy with the tool, and hope they will add a full featured app for iPhone in the future. That said, I have referred many colleagues and continue to be an avid user.

Vorteile

Many followup tools, such as reminders to both text and email to help students remember appointment times. The schedule tool is easy to use, and there is a CRM tool that helps with notes and other details from the meeting.

Nachteile

There is no APP for smartphones, though they do have a web-app that allows you to access info. This is okay, but would be quicker and easier if there was a full app to access the schedule.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Ali B.
Mit Google übersetzen

Great, but not excellent

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 9.1.2018
Quelle der Bewertung: Capterra

Saves me TONS of time! People no longer text or call to make appointments- they all book online at their own convenience. The reminder system is fabulous. Hardly any missed appointments.

Vorteile

Easy to learn how to use. Clean, clear, concise. Clients seem to really like the ease of use. Looks very professional and links up nicely to my facebook page and website. Great for anyone transitioning into the online booking world that isn't overly "techy".

Nachteile

No invoicing capabilities. For this reason I will be switching to Jane in the future. If invoicing was built in, I would even pay more for this. The ability to do medical charting online is also why i'm drawn away from 10to8 and toward Jane. You guys allow individual "notes" per client, but it's not quite suitable for ongoing tracking/charting... Clients enter their info slightly differently and it creates a whole new profile, so some have muliple profiles going which doesn't allow me to look back at all of their appointments. On my customers end, this is great - other then them messaging more often than I'd like saying that it is not working...

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

7.0/10

10to8 Preis

Beginnt ab
0,00 $/Monat
Preisoptionen
Kostenlose Testversion
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

10to8 Funktionen

  • API
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Anpassbare Berichterstellung
  • Automatische Benachrichtigungen
  • Automatische Erinnerungen
  • Benutzerdefinierte Felder
  • Berichterstattung und Statistik
  • Daten-Import / -Export
  • Elektronische Zahlungen
  • Integration von Dritten
  • Kalenderverwaltung
  • Kundendatenbank
  • Kundenspezifisches Branding
  • Mobile Integration
  • Social-Media-Integration

  • Anpassbare Vorlagen
  • CRM-Integration
  • E-Mail-Integration
  • Echtzeit-Daten

10to8 Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über 10to8.

F. Welche Preispläne bietet 10to8 an?

10to8 bietet folgende Kostenpläne an:

Beginnt ab: 0,00 $/Monat

Preismodell: Kostenlos, Abonnement

Kostenlose Testversion: Verfügbar

F. Was sind die Hauptfunktionen von 10to8?

Wir haben keine Informationen über die Funktionen von 10to8

F. Wer sind die typischen Nutzer von 10to8?

10to8 hat die folgenden typischen Kunden:

Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Non-Profit, Öffentliche Verwaltung, Kleine Unternehmen

F: Welche Sprachen werden von 10to8 unterstützt?

10to8 unterstützt die folgenden Sprachen:

Chinesisch (vereinfacht), Chinesisch (traditionell), Dänisch, Niederländisch, Englisch, Finnisch, Französisch, Deutsch, Ungarisch, Italienisch, Japanisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Spanisch, Schwedisch, Türkisch

F. Welche Preispläne bietet 10to8 an?

10to8 hat folgende Preismodelle:

Kostenlos, Abonnement

F. Unterstützt 10to8 mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte 10to8 unterstützt

F. Mit welchen anderen Applikationen integriert 10to8?

10to8 kann in folgende Anwendungen integriert werden:

APIANT, BoomTown, Brand Embassy, BugHerd, Dimelo, HoneyBook, Insightly, Maintenance Care, Stitch Labs, Weebly

F. Welche Varianten der Kundenbetreuung bietet 10to8 an?

10to8 bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen