Tailwind Funktionen, Bewertungen & Alternativen

Tailwind

Web-based trucking & freight broker software for SMBs

4.5/5 (40 Bewertungen)

Tailwind Übersicht

Tailwind is a true web-based trucking and freight broker software, catering to small and mid-sized trucking businesses, freight brokerages, and businesses that do both. There are no up-front fees associated with this Transportation Management System (TMS), and you can start with a free trial.

Tailwind is offered in three-tiers. Tailwind Standard costs $69 user/month, Tailwind Pro - $99 user/month and Tailwind Enterprise - $139 user/month. Each level includes integration with QuickBooks Online, and a free mobile ePOD capture and dispatch communications app (Tailwind POD Complete) for all drivers associated with a business' subscription.

Tailwind Standard is the basic package suitable for a small business; offering features such as operations and accounting, sales tracking , carrier rate history maintenance and more.

Tailwind Pro is an extension to this basic plan and supports multi-offices and multi-division businesses. It allows clients to track mileage, claims, incidents and accidents. Clients can also access multiple load boards and post their freight or equipment to get new customers and orders.

Tailwind Enterprise is the premium offering which supports integration with various third-party transportation services and includes additional features such as Customer and Carrier Portals which give companies the ability to provide more self-serve options for their customers and partners.

Preis

Beginnt ab
$69/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Kanada, Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

Tailwind Bewertungen

Gesamtbewertung
4.5/5
93% Positive Bewertungen
25
Ausgezeichnet
12
Sehr gut
2
Durchschnitt
1
Gering
0
Schlecht
Mit Google übersetzen

An awesome program that is a life saver for small freight brokerages!

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 27.3.2018
Quelle der Bewertung: Capterra

The software is awesome. It makes my life easier on a daily basis. Out of the many TMS softwares I reviewed, this one has almost every feature I was looking for and has an extremely affordable price.

Vorteile

I went through an extensive TMS review when starting my own freight brokerage. Having used several of the biggest names in TMS in the past, I was expecting them to lead the pack. After my evaluations were complete, I found that Tailwind had an extremely robust set of features that were all web-based at an affordable price. Being able to sign into the TMS system on any device with an internet connection has been a life saver while traveling.

They have a great customer portal that allows customers to log in and see the status of their shipments live as they are updated, which saves a ton of time and makes communication easier. Customers have told me that our TMS is better than companies 100 times our size. In the rare event that the software is missing a feature that would be helpful, they listen and bring suggestions to their development team. Several of my suggestions have been rolled out as updates.

Their customer service is top notch. They have an extensive knowledge database with articles and videos for almost every topic and a responsive customer service team that always answers questions quickly through their online chat or on the phone. Tailwind also offers weekly live training sessions that got us up and running in just a few days.

In starting a new business, choosing Tailwind TMS was one of the best decisions I have made. I would recommend this software to anyone looking for a great TMS solution.

Nachteile

The only cons I can think of is that they don't have an iPhone app (but I am able to log in through the browser) and their sorting options for shipments in the system could be a little more robust. You can save what items are shown on different screens, but are unable to save a sorted view (i.e. always show the list in order of pick date).

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Tailwind is great!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 20.6.2016
Quelle der Bewertung: Capterra

Our initial experience with Tailwind was a little "rough". However, John and Kyle worked with us and saw us through our implementation problems. What I really like about Tailwind is the support. The support team is responsive and appropriately reactive. With respect to the program, it is organized and user friendly. We broker in our business and had tried some demos with other transportation management systems but they didn't fit as well as Tailwind has. Tailwind makes our work more efficient, there are fewer mistakes made as you only have to enter the data once and we can see the process through to billing. Tailwind has helped our business to grow and become more profitable.

Vorteile

Data only needs to be entered once
Fewer errors
Allows tracking of previous loads so you can look at history to help with the future loads

Nachteile

There are a few bugs we are ironing out.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Tailwinds rating review

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 17.6.2016
Quelle der Bewertung: Capterra

We started with Tailwinds in 2013 and found that the software developed our internal system to where we could increase both dispatchers and accounting efficiencies. Working together with Tailwinds, we've increased our business significantly without any development problems with the volume increase.

Vorteile

It efficiency handles booking and costing of loads, has good credit capabilities built in for reference of potential credit issues, reporting is good with most being able for export to Excel if further analysis is needed, and the cost is reasonable for well working software.

Nachteile

Sorting capabilities should be based on more than one criteria. This would probably be an easy fix with TW software people.
Clients should get a workshop how to build report generators tailored to their business needs rather than requesting TW software team to built it.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

8.0/10
Mit Google übersetzen

Excellent TMS

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 23.6.2016
Quelle der Bewertung: Capterra

Tailwinds is very user friendly and has customizable features that can be done at the user level or through their support network.
Run into an issue? Just call or email their support team, responses are always quick and solutions just as good.

Vorteile

We are continuously utilizing more and more of the components of the software every day. TW can be as small or as large a part of your TMS system as you want it to be.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Robust trucking software that is pleasant to look at with great customer support

Weitere für 1-5 Monate genutzt
Bewertet am 6.4.2018
Quelle der Bewertung: Capterra

Aesthetics was a huge consideration, and who ever designed this software had feng shui in mind, great to look at!

Vorteile

You will appreciate the customer support you receive with this software. Tailwind is easy enough to use and very pleasant to look at (which is important if you have to stare at this software for several hours a day). However, the true strength of this offering comes from the company's dedication to making sure that you understand how to use the software and get the most out of it. They have great training videos, and you can set up a personal training session. Everyone I have talked to there is super pleasant and eager to help. Other software companies just hand it to you and say, figure it out and let us know if you need anything. Not Tailwind. They generally want to make sure that the software is a good fit for you and will do back flips to make sure you get what you need. The tip about using multiple browser tabs with different pages of the software open to quickly move between sections, while obvious once you use it, was a great idea I didn't initially think of.

Nachteile

It's a bit expensive for a smaller company, but as you grow, they can be flexible with adding features/users for a discount.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10

Tailwind Preis

Beginnt ab
$69/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Tailwind Standard: $69/user/month - Free Trial
Tailwind Pro: $99/user/month - Free Trial
Tailwind Enterprise: $139/user/month

Tailwind Funktionen

  • API
  • Angebotsmanagement
  • Auftragsmanagement
  • Integration von Dritten

  • Aktivitäts-Dashboard
  • Automatische Benachrichtigungen
  • Automatisierte Terminplanung
  • Berichterstattung und Statistik
  • E-Mail-Benachrichtigungen
  • Echtzeit-Daten
  • Echtzeit-Updates
  • Echtzeitüberwachung
  • GPS
  • Geografische Karten
  • Rechnungsmanagement
  • Routenoptimierung
  • Sendungsverfolgung
  • Standortverfolgung
  • Statusverfolgung
  • Versand-Management

Zusätzliche Informationen für Tailwind

Schlüssel-Features von Tailwind

  • Accounts receivable & payable management
  • Automated commission management
  • Carrier Portal - allow carriers to see available loads & pay
  • Claims/incidents/accident tracking
  • Complete quote & order system
  • Customer & carrier rate history
  • Customer Portal - give customers access to shipment status
  • Customer Record imports + POD import tool
  • Customer and vendor database
  • Customer rate tables
  • Customizable quotes
  • Dispatch & shipment tracking system
  • Equipment maintenance tracking
  • Fuel bill importing
  • IFTA mileage calculation & tracking
  • Integrate with QuickBooks
  • Locations and route management
  • Quick templates for order and quotes
  • QuickBooks Online
  • QuickBooks Online integration
  • Self Serve Customer and Carrier portals
  • Tailwind POD Complete Mobile App
  • Task & alert notification system

Vorteile

• Tailwind is a web based product and can be accessed from any device, at any time.

• The solution integrates with various key technologies in the trucking industry such as load boards, mileage, IFTA, accounting and fuel supply.

• The Tailwind TMS allows your business to transmit, fax, email, and scan documents from the same solution.

• The product is integrated with Here.com, PC Miler and ProMiles for route and load optimization.

• With Tailwind's web tracking module, clients can post their freight brokerage on multiple load boards such as Post Everywhere, DAT Solutions, Truckstop.com, and can connect with new customers.

Tailwind Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Tailwind.

F. Welche Preispläne bietet Tailwind an?

Tailwind bietet folgende Kostenpläne an:

Beginnt ab: $69/Monat

Preismodell: Abonnement

Kostenlose Testversion: Verfügbar

Tailwind Standard: $69/user/month - Free Trial
Tailwind Pro: $99/user/month - Free Trial
Tailwind Enterprise: $139/user/month

F. Was sind die Hauptfunktionen von Tailwind?

Tailwind bietet die folgenden Funktionen:

  • Accounts receivable & payable management
  • Automated commission management
  • Carrier Portal - allow carriers to see available loads & pay
  • Claims/incidents/accident tracking
  • Complete quote & order system
  • Customer & carrier rate history
  • Customer Portal - give customers access to shipment status
  • Customer Record imports + POD import tool
  • Customer and vendor database
  • Customer rate tables
  • Customizable quotes
  • Dispatch & shipment tracking system
  • Equipment maintenance tracking
  • Fuel bill importing
  • IFTA mileage calculation & tracking
  • Integrate with QuickBooks
  • Locations and route management
  • Quick templates for order and quotes
  • QuickBooks Online
  • QuickBooks Online integration
  • Self Serve Customer and Carrier portals
  • Tailwind POD Complete Mobile App
  • Task & alert notification system

F. Wer sind die typischen Nutzer von Tailwind?

Tailwind hat die folgenden typischen Kunden:

Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von Tailwind unterstützt?

Tailwind unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet Tailwind an?

Tailwind hat folgende Preismodelle:

Abonnement

F. Unterstützt Tailwind mobile Geräte?

Tailwind unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert Tailwind?

Tailwind kann in folgende Anwendungen integriert werden:

Hootsuite, QuickBooks

F. Welche Varianten der Kundenbetreuung bietet Tailwind an?

Tailwind bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen