Vagaro

Vagaro

Salon-, Spa-, Fitness- und Business-Software

4.7/5 (2089 Bewertungen)

Vagaro Übersicht

Was ist Vagaro?

Vagaro ist eine webbasierte Lösung für Salon- und Fitness-Center-Besitzer*innen, um ihre Dienste zu bewerben und über die offizielle Website und die mobile App von Vagaro mit Kund*innen in Kontakt zu treten. Es handelt sich um eine B2C-Plattform, in der Salons, Spas und Studios ein Profil registrieren und erstellen, ihre Marke bewerben, neue Veranstaltungen bewerben und Termine/Kurse mit Kund*innen buchen können. Mit Vagaro können Unternehmer*innen eine individuelle Website mit vollständigen Informationen über ihr Studio mit Mitarbeiterbiografien, angebotenen Dienstleistungen und ihren Öffnungszeiten erstellen. Salons können anzeigen, welche Termine an dem Tag, in der Woche oder dem Monat verfügbar sind und Kund*innen können einen Termin zu einem Zeitpunkt buchen, der für sie geeignet ist. Vagaro ermöglicht es Nutzer*innen, Text- und E-Mail-Benachrichtigungen an Kund*innen zu senden, in denen sie den Termin bestätigen und dann Warnungen und Erinnerungen für gebuchte Termine senden. Nutzer*innen können eine Kundendatenbank erstellen, indem sie Kontakte aus einer Excel- oder .csv-Datei importieren oder Kontakte direkt von ihrem Handy abrufen. Kund*innen können Feedback auf der Vagaro-Seite eines Salons veröffentlichen, die diese dann lesen können. Salon-Besitzer*innen können auch interne Aktivitäten verwalten, z. B. das Generieren von Verkäufen und Serviceberichten, das Überwachen des Geschäftsfortschritts mit Echtzeitanalysen, Ein- und Ausstempeln, Mitarbeiteranwesenheit und Abstimmung mit dem Gehaltsabrechnungsdienst. Die Vagaro-Lösung bietet eine integrierte POS(Point-of-Sale)-Funktion, um Geschenkgutscheine, Produkte oder Pakete online und über mobile Geräte an Kund*innen zu verkaufen. Derzeit bietet Vagaro seinen Dienstleistungen in Australien, Kanada, Großbritannien und den USA an.

Vagaro Übersicht

Preis

Beginnt ab
25,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

Vagaro Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Australien, Kanada, Vereinigtes Königreich, Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch

Screenshots

Vagaro Screenshot:
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Vagaro Bewertungen

Vagaro Bewertungen

Gesamtbewertung
4.7
/
5 2089 Nutzerbewertungen
Ausgezeichnet
1677

Sehr gut
322

Durchschnitt
55

Gering
11

Schlecht
24

Preis-Leistungs-Verhältnis
4.7
Funktionen
4.6
Bedienkomfort
4.7
Kundenbetreuung
4.7
96% haben diese Anwendung empfohlen
Kathi C.

Salon Calendar booking and scheduler

Best Software for Salons out there yet.. Either for full Salons or individuals. I've gotten almost all the girls to use it at my Salon. especially the young ones that are first starting out or new just to making their​ own schedule. I've​ been in this business forever, 42 years. I love anything techy. So I really love​ that it works on my phone that I can schedule anytime, anywhere, And My computer from home and my iPad​ as well.
All in all I just can't​ say enough..


Mit Google übersetzen
Felicia F.

My clients and myself love Vagaro!

Vagaro has been great. Even when My website domain host offered a booking site through them, they admitted theirs can't compare to everything Vagaro can do.


Mit Google übersetzen
Scott S.

Total salon management suite at a very reasonable price.

Since I am independent contractor and responsible for booking my own appointments, this really frees up a lot of time that I would have to spend on the phone booking and confirming appointments. Also helps me keep track of so many aspects of my business so I know at a glance what needs to be addressed, how and when. I have considered using other options and even signed up for a couple of trials but in the end I have stayed with Vagaro because nothing else has impressed me enough to switch.


Mit Google übersetzen
Michele A.

Major issues in 2016

Every since your last update in June of 2016 your program has not worked properly! Very very disappointed. For the price you charge.. it's defiantly not worth it. =(


Mit Google übersetzen
Paul O.

Great scheduling software that is constantly getting better.

I have really enjoyed using Vagaro, it seems like whenever I am thinking of something I would love to have the ability to do Vagaro has either just rolled it out or rolls it out a couple of weeks later. Their dedication to constant improvement has made using Vagaro really great. I also love how easy it is to use day to day. My receptionists and I have used other software for scheduling and it was usually a mess, having everything clean, simple, and easy to use has made my day to day work life much easier.


Mit Google übersetzen
Kathi C.
Branche: Internet
Untern. Größe: 51-200 Mitarbeiter
Mit Google übersetzen

Salon Calendar booking and scheduler

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 26.4.2019
Quelle der Bewertung: GetApp

Best Software for Salons out there yet.. Either for full Salons or individuals. I've gotten almost all the girls to use it at my Salon. especially the young ones that are first starting out or new just to making their​ own schedule. I've​ been in this business forever, 42 years. I love anything techy. So I really love​ that it works on my phone that I can schedule anytime, anywhere, And My computer from home and my iPad​ as well.
All in all I just can't​ say enough..

Vorteile

The ease of use. Checking out a client and knowing that they have a receipt of the breakdown of services and next appointments emailed to them..Yes!!! Also never having to call to confirm! that is a sure fire way of determining your income​ in advance. Also when I know I'm going to be off for any​ time​ different than my regular time, I can send out a mass email and everyone can get on the schedule either before or after I'm​ back. They LOVE this!..

Nachteile

I really have no complaints. been with them since the very beginning and they have only listened and worked with me on my wishes and ideas. They are constantly​ solving​ my questions and wishes.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Felicia F.
Branche: Gesundheit, Wellness & Fitness
Untern. Größe: Selbstständig
Mit Google übersetzen

My clients and myself love Vagaro!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 13.1.2020
Quelle der Bewertung: SoftwareAdvice

Vagaro has been great. Even when My website domain host offered a booking site through them, they admitted theirs can't compare to everything Vagaro can do.

Vorteile

I love that I don't have to be a slave to my phone. I don't have to go back and forth with clients, "how bout this time? or this time? or this time?" they can just get online and see all my openings!
I don't (often) have to leave my clients in the middle of appointments to book another one. When i'm off/busy i set my work phone to driving mode, directing my clients to book online.
The reminder texts are a God Sent according to my clients and compliments very well the ability to set my clients up on a rotating schedule which is also very convenient!
Oh, and the dashboard is a great tool to track busy times, slow times and number of clients, repeat clients and if they're booking online or not

Nachteile

I don't know if this is already a feature or something I need to do on my end through my phone but it'd be very useful if i got some sort of sound notification, a ding of some sort, when someone booked online so i would be aware of it when i'm super busy and think I know my schedule and end up telling a walk-in to come back when I think I have a gap in my day but it's been filled online.
I do wish there was a way I could make certain appointments only available during certain times for services that I share a room with another stylist.
And not that it happens often (maybe 3 times in 3 years) but when the site is down.... i feel totally lost, like a have no control over my life, I don't know when my next appointment is, who they are or what they're having done! it's awful. but it never lasts more than an hour or two I don't think.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Scott S.
Branche: Verbraucherdienste
Untern. Größe: Selbstständig
Mit Google übersetzen

Total salon management suite at a very reasonable price.

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 11.12.2019
Quelle der Bewertung: SoftwareAdvice

Since I am independent contractor and responsible for booking my own appointments, this really frees up a lot of time that I would have to spend on the phone booking and confirming appointments. Also helps me keep track of so many aspects of my business so I know at a glance what needs to be addressed, how and when. I have considered using other options and even signed up for a couple of trials but in the end I have stayed with Vagaro because nothing else has impressed me enough to switch.

Vorteile

Many available features and you only pay for what you need to use. Very intuitive interface and comprehensive online tutorials to help if you need help.
I work in a salon with others who don't use salon management software and still do everything "old school". I am amazed at how much more time they spend on the things that Vagaro simply takes care of for me such as allowing my clients to book their own appointments online 24/7 and sending reminders and confirming appointments. I keeps track of my retail inventory and lets me know when I need to reorder and the customization of reports really help me see what areas of my business need attention.

Nachteile

When I recently changed salons and starting booth renting for the first time, I was advised by Vagaro that my client information would be transferred to my new Vagaro account with the previous salon owners permission. However, once I set up the new account the only thing that was transferred was client names, addresses, email addresses, phone numbers and appointment notes. NO CLIENT HISTORY AT ALL! I had over 1000 client names and I had no idea when they were in last, how often they came in, what services they booked. Customer service was not much help as this point since client history simply isn't something that they transfer as part of client data so not much they could do. I hope they add this feature in the future since it's really the only negative (although a pretty big one for me). I was able to send an email blast to the clients who had provided an email address but that still left a LOT of people who still needed to be identified as current clients and notified of my move. The process was far more labor intensive than it ever should have been and the length of time it took definitely cost me time and money.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Michele A.
Branche: Verbraucherdienste
Untern. Größe: 2-10 Mitarbeiter
Mit Google übersetzen

Major issues in 2016

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 14.7.2016
Quelle der Bewertung: Capterra

Every since your last update in June of 2016 your program has not worked properly! Very very disappointed. For the price you charge.. it's defiantly not worth it. =(

Vorteile

Easy to use

Looks great

Nachteile

Confirmations text do not work half the time.

Services seem to go missing.

The program doesn't always send of the confirmation texts.

Clients click the confirmation link on their end... but does not show up on the computer.

Sometimes when booking a client.. the program will book the client every single day throughout the whole schedule to the end of time... the only way to fix it.. is to reboot the program.

Occasionally the program will send out text after text to the same clients notifying them that they have an appointment. One of my clients received 14 text right after another. Talk about being a pain in the butt.

The Do Not Notify client tab does not work. When changing a clients appointment around... there is a choice to notify the client or do not notify client. This function dos not work. It always notifies the client either way.

When choosing to No Show a client.. it shows up the almost the same color as the booking color, very difficult to see the difference. It should be a totally different color not associated with the booking color. The Red and Orange is almost the same shade. Maybe No shows should have a black strip.. just a suggestion.

Beware that Vagaro fees are in USD funds.. NOT CANADIAN.

FYI... Since the last June update, I have had to contact customer support DAILY! sometimes twice a day! UGH''''

Vagaro seems to go offline a few times a month, such an inconvenience.

Their updates are done in the middle of a work day. =(

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 1.0/10

Paul O.
Branche: Alternative Medizin
Untern. Größe: 2-10 Mitarbeiter
Mit Google übersetzen

Great scheduling software that is constantly getting better.

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 10.12.2019
Quelle der Bewertung: SoftwareAdvice

I have really enjoyed using Vagaro, it seems like whenever I am thinking of something I would love to have the ability to do Vagaro has either just rolled it out or rolls it out a couple of weeks later. Their dedication to constant improvement has made using Vagaro really great. I also love how easy it is to use day to day. My receptionists and I have used other software for scheduling and it was usually a mess, having everything clean, simple, and easy to use has made my day to day work life much easier.

Vorteile

There are so many things that I really love about Vagaro. I looked at a lot of different scheduling systems before deciding on Vagaro. The others that I looked at were either too bulky and complicated or were too simple and lacked key features. Vagaro strikes a great balance of being full-featured while keeping things simple, intuitive, and easy to use.

Nachteile

I wish there was a better way to add upgrades to services instead of having to add an upgrade as a separate service. I think this would make things easier for massage services which often have upgrades that are added onto the regular service.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Nutzerempfehlung
9.4/10
Basierend auf 2.089 Benutzerbewertungen
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Vagaro Preis

Vagaro Preis

Beginnt ab
25,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4.7/5
Basierend auf 2.089 Benutzerbewertungen
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Vagaro Funktionen

Vagaro Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Auftragsmanagement
Automatische Benachrichtigungen
Barcode-Scanning
Berichterstattung und Statistik
Bestandsverfolgung
Erinnerungen
Geschenkkarten-System
Inventarverwaltung
Kreditkartenbearbeitung
Kundendatenbank
Kundenhistorie
Mehrere Standorte
Mitarbeitermanagement
Rabattmanagement
Treueprogramm
Verkaufsberichterstattung
Verkaufspunkt POS
Funktionen
4.6/5
Basierend auf 2.089 Benutzerbewertungen
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Kategorien

Videos und Anleitungen

Videos und Anleitungen

Vagaro Häufig gestellte Fragen

Vagaro Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Vagaro.

F. Welche Preispläne bietet Vagaro an?

Vagaro bietet folgende Kostenpläne an:

Beginnt ab: 25,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von Vagaro?

Wir haben keine Informationen über die Funktionen von Vagaro

F. Wer sind die typischen Nutzer von Vagaro?

Vagaro hat die folgenden typischen Kunden:

Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von Vagaro unterstützt?

Vagaro unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet Vagaro an?

Vagaro hat folgende Preismodelle:

Abonnement

F. Unterstützt Vagaro mobile Geräte?

Vagaro unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert Vagaro?

Vagaro kann in folgende Anwendungen integriert werden:

BirdEye, Facebook, Google Calendar, Instagram, Microsoft Excel, Microsoft Outlook, QuickBooks Online, Wordpress, Xero

F. Welche Varianten der Kundenbetreuung bietet Vagaro an?

Vagaro bietet folgende Optionen für Kundensupport:

Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen