--- description: Ausführliche Erfahrungsberichte zu Service Fusion mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Service Fusion mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Service Fusion Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [Service Fusion](/software/103289/service-fusion) # Service Fusion Canonical: https://www.getapp.de/software/103289/service-fusion Seite: 1 / 14\ Weiter: [Nächste Seite](https://www.getapp.de/software/103289/service-fusion?page=2) > Service Fusion ist eine cloudbasierte Außendienstmanagementsoftware, mit der Büroangestellte, Techniker und Kunden verbunden werden können. > > Bewertung: **4.3/5** von 308 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 308 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: KickServ ## Gewerblicher Kontext - **Startpreis**: 245,00 $ - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Kanada, Vereinigte Staaten ## Funktionen - API - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Angebote / Schätzungen - Anpassbare Berichte - Anpassbare Felder - Anpassbare Formulare - Anpassbare Vorlagen - Arbeitsauftragserstellung - Arbeitsauftragsverwaltung - Arbeitshistorie - Audit Trail - Aufgabenmanagement - Aufgabenplanung - Auftragskostenrechnung - Automatische Sicherung - Automatisierte Terminplanung - Berichterstattung / Analyse ## Integrationen (15 insgesamt) - Clyr - Coast - Customer Lobby - Dispatch - Google Calendar - Microsoft Outlook - Nexa Virtual Receptionist - PaySimple - Podium - Profit Rhino - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sameday - pulseM ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Field Service Management Software](https://www.getapp.de/directory/255/field-service-management/software) ## Ähnliche Kategorien - [Field Service Management Software](https://www.getapp.de/directory/255/field-service-management/software) - [Außendienst Software](https://www.getapp.de/directory/655/field-activity-management/software) - [Software für die Disposition von Wartungspersonal](https://www.getapp.de/directory/520/service-dispatch/software) - [HVAC Software](https://www.getapp.de/directory/657/hvac/software) - [Auftragsmanagement Software](https://www.getapp.de/directory/705/work-order/software) ## Alternativen 1. [FieldPulse](https://www.getapp.de/software/105687/fieldpulse) — 4.6/5 (465 reviews) 2. [Jobber](https://www.getapp.de/software/90723/jobber) — 4.6/5 (1463 reviews) 3. [Connecteam](https://www.getapp.de/software/105401/connecteam) — 4.6/5 (5296 reviews) 4. [ServiceTitan](https://www.getapp.de/software/104311/servicetitan) — 4.3/5 (335 reviews) 5. [Fracttal One](https://www.getapp.de/software/111631/fracttal) — 4.6/5 (1784 reviews) ## Nutzerbewertungen ### "A Must Have for the Service Industry" — 5.0/5 > **Kevin C.** | *14. September 2018* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to setup and use, it makes billing and customer service much faster. Inventory tracking and job costing becomes a breeze, and tracking billable hours allows a better understanding of areas that you are lacking in productivity. > > **Nachteile**: I honestly cannot think of anything, it made such an improvement in our internal infrastructure. > > Their onboarding support is amazing. The patience they have with questions and providing solutions, their services of importing your current databases and helping you set up ones you don't currently have, and the software's interface with accounting programs can have a company taking their business to the next level very quickly. ----- ### "My experience with Service Fusion" — 5.0/5 > **John** | *6. Januar 2026* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I appreciate how easy it is to generate a PO\#, and the ability to email it to any of our vendors to get the order placed. I find the system to be very easy to navigate in every sense. It has been a time saver for sure. It's very easy for me to update an existing customer, or to add a new customer to the system. > > **Nachteile**: Every once and a while, when I go to email a PO\# to a vendor, the system shows it was sent. However, sometimes it never makes it to my intended vendor. I have to follow my email up to make sure it really was received. > > I find the software overall very easy to use, and not being huge on using a computer I find it simple to look up our customers to gather info on their accounts, look at past service records, etc. ----- ### "Unhappy with syncing issues - happy with the app" — 3.0/5 > **Melissa** | *6. Januar 2026* | Bau | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: Working in the cloud, the mobile app, ease of use collecting payments through the app. The Jobs Dashboard and Estimates Dashboard make it so easy to find the information we are looking for. > > **Nachteile**: Nobody has resolved our issue in our almost-two-years with SF of syncing. Any of the invoices that are created on the mobile app do NOT sync over properly unless we re-open them, click on edit, and re-save them at a desktop computer in our office. This is ridiculous. > > \[sensitive content hidden\] has been helpful and empathetic about our issues, prior to that, I have dealt with a real jerk. ----- ### "Happy with Service Fusion" — 4.0/5 > **Andrew** | *15. April 2026* | Maschinerie | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Scheduling software, the ability to see where every job is located, the job numbers representing age, the ease of making a new job for a repeat customer, the new and improved global search, and at last being able to text pictures. > > **Nachteile**: Inventory control, I come from an outdoor power equipment repair business, and we have over 10.000 parts and many of those parts have 3 locations each. We have had to make our own system within service fusion to make it work for us. What I would really like in an ideal world is to be able to see every movement of parts moving from one warehouse to another, along parts sales in a day, week, month at the micro level, where looking at an individual part I could dive down and see my sales history and know when I could increase product on hand or be able to see trends on the parts popularity. I wish Service Fusion had an easy-to-use point of sale system and an easier return merchandise system. If the point of sale has aged over 2 weeks it is very difficult to refund someone's money. > > Overall, we have been happy with Service Fusion, I've looked at many competitors when we have gotten frustrated and found the services and features for my business needs cannot be met with any other software. Would I like it to be better? Sure, there's plenty to improve upon, however I know one software system will never meet all your expectations. ----- ### "Expert Repair review" — 4.0/5 > **Michael** | *15. Januar 2026* | Versorgungsunternehmen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Service fusion is a very user friendly system. Easy to learn and navigate without any training. Perfect for what we need to do in my business. > > **Nachteile**: Occasional issues with the system being down throughout 2025. I wish there were more priority color options for statuses. Right now there's only High and Low priority. It would be nice if I could make custom priorities with custom names and colors to distribute tasks amongst my team. > > Overall I like service fusion and would recommend it to other businesses. If service didn't go down a few times last year I would've given a 5 star review. ----- Seite: 1 / 14\ Weiter: [Nächste Seite](https://www.getapp.de/software/103289/service-fusion?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/103289/service-fusion) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten