Regpack
Über Regpack
Regpack ist eine webbasierte Lösung für die Veranstaltungsregistrierung und -verwaltung, die auf die Bedürfnisse kleiner und mittlerer Unternehmen zugeschnitten ist. Das Produkt wird häufig von Organisationen in den Vereinigten Staaten verwendet, um bei der Verwaltung verschiedener Kurse, Sportligen, Konferenzanwendungen, Campingregistrierungen und Mitgliedschaften zu helfen.
Regpack bietet eine intelligente Registrierungsschnittstelle, mit der Nutzer Formulare erstellen, genaue Anwendungen anzeigen, automatisch mit Bewerbern kommunizieren und Veranstaltungen auf mehreren Social Media-Plattformen veröffentlichen können. Die Software ermöglicht es Nutzern, einen maßgeschneiderten Registrierungsprozess für jeden Bewerbertyp zu erstellen, was sicherstellt, dass alle relevanten Informationen in einem Zuge erfasst werden und auch die Konvertierungsrate hoch ist. Die Lösung bietet eine Auslöser-basierte Kommunikation, die es Nutzern ermöglicht, automatische Massen-E-Mails an eine Liste von Teilnehmern zu senden, die mit Filterwerkzeugen erstellt werden kann.
Mit Regpack können Nutzer Grafiken und Diagramme erstellen, die bei der Visualisierung der Daten helfen. Die Statistik-Engine des Produkts verfügt über Filterfunktionen, mit denen Nutzer Bewerber nach verschiedenen Kriterien gruppieren können. Die Daten können außerdem im XLS-, CSV- oder PDF-Format exportiert oder mit anderen Nutzern geteilt werden. Um die Sicherheit und den Schutz von Daten zu gewährleisten, implementiert die Lösung SSL während des Registrierungsprozesses. Sie bietet zudem eine regelmäßige Sicherung aller Daten, um sicherzustellen, dass keine Daten des Nutzers verloren gehen und dass Bewerber Zugriff auf die aktuellsten Informationen haben.
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Regpack
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Nutzerbewertungen
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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Using Regpack has STREAMLINED and REVOLUTIONIZED our summer program registration process.
Bewertet am 30.5.2018
Vorteile
Filtering options, pulling reports, in-software messaging system, professional look-- Regpack has truly changed the way that we register for our summer program. Everything was so simple to use for our parents who are constantly on the go. Everyone at Regpack has been extremely helpful, courteous and professional in each interaction. I could sing Regpack's praises from the mountaintops.
Nachteile
Email Server issues, lack of personalization/customization in the messaging system-- these are truly the smaller issues that I've had with Regpack. As a communications coordinator, I want our brand to be consistent throughout every platform and communication medium; however, I realize that the messaging system could possibly be built out so that all messages look the absolute best.
Antwort von Regpack
Wow, Kayla, so great to hear that Regpack as revolutionized your registration process!
With all the free time you have from streamlining your registration process, seems like you deserve some free time up to a beautiful mountain top to singe our praises, and enjoy a nice picnic and the views!
Thanks so much for your feedback and being a part of the Regpack family!
- Branche: Bildungsmanagement
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best program out of the 3 I've worked with
Bewertet am 13.9.2022
I love it! The staff is fantastic, the system is user friendly and the families have had minimal...
I love it! The staff is fantastic, the system is user friendly and the families have had minimal issues with the new system.
Vorteile
The software is very intuitive and easy for a computer dummy, like my self, to figure out
Nachteile
This is very minor but there are a few features that I wish the system had, such as an option to choose how payments are shown. More nit picky issues than fundamental issues.
Antwort von Regpack
Sarah - so glad we were able to provide a tool that you and your team, and your families, can use easily!
- Branche: Professionelles Training & Coaching
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 1.0 /10
Great idea, very poorly executed
Bewertet am 6.11.2020
Regpack's software is very versatile, but the company's inability to keep the registration system...
Regpack's software is very versatile, but the company's inability to keep the registration system functioning correctly coupled with their policy of email only communication makes this an extremely aggravating company to be a customer of. We signed on with Regpack in May, 2020. In the time we have been with Regpack, the campaigns we've developed and run for 4 of these 7 months have resulted in lost time, money and customers due to Regpack payment system and integration failures. For example, currently, 7 prospective registrants for our November classes have wanted to register and pay via e-check (ACH), however Regpack system failures have caused them to attempt and fail with errors and erroneous charges to their bill now 3 times . I submitted an urgent ticket to Regpack development 5 days ago, and had to follow up multiple times to get updates over the past days. Yesterday Regpack support emailed to report that the had fixed the problem, so we walked the registrant through and again they received an error. When I reported this, Regpack advised me to call the customer a THIRD time to get screenshots and time/date login data and report back, but I don't feel comfortable going back to my customer yet again, and turning them into a Guinea pig for a registration system that is not functioning. This issue is the current one in a string of system failures that have cost us time and lost revenue over the past half year, and we are leaving Regpack at the end of this month.
Vorteile
Flexibility/versatility of the software
One of the support managers was willing speak over the phone, despite email-only support.
Nachteile
There are recurring system errors that cause failures in payment processing
Regpack support is slow to respond, not able to provide adequate details
It is not possible to speak with Regpack employees, even during a critical system failure
Gründe für den Wechsel zu Regpack
The cost to start with Regpack was much less than the others.Antwort von Regpack
Julian, I'm sorry that this was your experience with Regpack and that you felt we were not prompt enough in our response to your issue. As soon as any client reports an issue with payment functionality, it's immediately escalated to our development team as was the case here. The fix was pushed through as quickly as our team was able to resolve the issue. This issue affected your system alone and not others, so we had to investigate what was happening. Sometimes when working with complex business tools, there are situations that affect only one client or system, and this takes time to resolve and resolution includes working together with our clients and applicants to solve it. Our success and support team did keep you updated as updates came in from development. Trust that this was being addressed internally. Additionally we provided options for you to continue to collect payments while we implemented a fix. We're sorry to see you go, and we wish you luck with your business!
- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 6.0 /10
Regpack Review
Bewertet am 15.2.2023
Overall, Regpack has been good for building out products and I'm sure some hiccups we faced along...
Overall, Regpack has been good for building out products and I'm sure some hiccups we faced along the way were user errors. It was great to have a prompt and knowledgable support team to help.
Vorteile
The ability to create products for each aspect of our summer camps is helpful in allowing us to pair up items that need to be charged, such as tuition and fees, as well as allowing students to add in optional products, like housing. I love how quick and helpful the Support team was with helping along the way.
Nachteile
There were a few bugs along the way that slowed me down a bit along the way. Little quirks that seemed to clear out upon frequent 'refreshings' of my browser.
Antwort von Regpack
Awesome to read that you can increase revenue through add-ons and optional products during the camp registration process!
- Branche: Einzel- & Familiendienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Great product for the price.
Bewertet am 12.5.2020
I really like the overall design and user-friendly nature of the projects and forms. We are able...
I really like the overall design and user-friendly nature of the projects and forms. We are able to structure our registration questions and flow of registrations for our camping events for both our campers and counselors.
Vorteile
I really like how easy this software allows for question formats. I like the ability to have the complex question formats.
Nachteile
The inability to accept donations in a direct format without the use of a multiple choice product option. I also do not like the inability to contact customer support directly.
In Betracht gezogene Alternativen
CampDocWarum Regpack gewählt wurde
DonorPerfect was not user-friendly, very little customer support at all, and didn't allow for a variety of design and question formats for users.Zuvor genutzte Software
DonorPerfectGründe für den Wechsel zu Regpack
They didn't allow for donations separately from camp registrations.Antwort von Regpack
Hi Joy, glad you are loving Regpack and how easy it is to create a customized process for your camp registration and donations. We've made some great updates just in the last few weeks to help facilitate an even better donation experience, and we're happy to help you implement those updates! Looking forward to helping you make registration even better!
Regpack Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Regpack.F. Welche Preispläne bietet Regpack an?
Regpack bietet folgende Kostenpläne an:
- Ab: 125,00 $/Monat
- Preismodell: Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Regpack?
Regpack hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von Regpack unterstützt?
Regpack unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Regpack mobile Geräte?
Regpack unterstützt die folgenden Geräte:
F. Mit welchen anderen Applikationen integriert Regpack?
Wir haben keine Informationen darüber, welche Integrationen Regpack hat
F. Welche Varianten der Kundenbetreuung bietet Regpack an?
Regpack bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
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