Toast POS

Toast POS

Cloud-based Point of Sale solution for restaurants

4.3/5 (245 Bewertungen)

Toast POS Übersicht

Was ist Toast POS?

Toast is a Point of Sales (POS) software which allows business owners to reduce operational costs, increase staff efficiencies, and improve customer experience. The software can be paired only with an Android tablet and offers no support for iPad at present. The software caters to the needs of several outlets in quick service restaurants (QSR), fine dining restaurants, coffee outlets, bakery’s, pizza chains, and breweries & bars.

Toast POS offers menu management features that include setting up the entire menu including all the groups & sub-groups, customizing menu’s separately for online & offline audiences, and adding time specific pricing for menu’s such as happy hour menu. The product provides a restaurant ordering feature that offers capability to take orders on the fly, sending automatic notifications to the server when the order is ready, and splitting bills & menu items among customers. The solution simplifies payments for the customers & business owners by offering features such as 'pay at the table', tipping servers directly from the tablets, emailing receipts or printing them through integration with an external printer, and the ability to turn payments into loyalty points redeemable on future visits. The product also tracks real-time menu sales and provides users with detailed reporting of product mix across all menus.

Toast POS operates on a subscription based pricing model based on the core software in addition to offering add-on modules such as online ordering, loyalty programs, and digital & physical gift cards. The product also offers bundled hardware with a one-time pricing option. Some of the key customers of ToastPOS include Lakewood Brewing Company, Paris Creperie, Beach Hut Deli, and Fresh City.

Toast POS Übersicht

Preis

Beginnt ab
100,00 $/Monat

Preisoptionen

Gratis Testen
Einmalige Lizenz
Abonnement
Preis-Leistungs-Verhältnis

Core Software: $100 per month + $50 per month for each additional device (billed annually)

Enterprise Software: Contact Toast POS for pricing information or a quote

Hardware:

• 10" Hardware Bundle: $1,362 one-time
• Handheld Tablet Bundle: $450 one-time


Toast POS Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch

Screenshots

Toast POS Screenshot: Toast POS allows customers to split checks & menu items
Toast POS Screenshot: Toast POS allows customers to split checks & menu items Toast POS Screenshot: Toast POS allows guests to pay bills at their tables Toast POS Screenshot: Toast POS enables taking orders on the fly Toast POS Screenshot: Toast POS enables the generation of real-time reports on key parameters Toast POS Screenshot: Toast POS offers automatic notifications to servers on order completion

Toast POS Bewertungen

Toast POS Bewertungen

Gesamtbewertung
4.3
/
5
Ausgezeichnet
155

Sehr gut
48

Durchschnitt
18

Gering
7

Schlecht
17

Preis-Leistungs-Verhältnis
4
Funktionen
4.1
Bedienkomfort
4.3
Kundenbetreuung
4
83% haben diese Anwendung empfohlen
Jayelynn W.

Incredibly Efficient!

Overall, I'm thrilled we switched to Toast. It's simple to use, has made us more efficient, and wasn't as expensive as similar systems.


Mit Google übersetzen
Valentina C.

Beware of their promises

After 6 months, I am not impressed. I am spending so much more money than I was before, and put in so much effort and time into setting everything up, but nothing is ever on point with Toast.


Mit Google übersetzen
Rachel B.

Great POS for restaurants

After over a year the restaurant is still super happy with the switch


Mit Google übersetzen
Chelsea H.

One of the most user friendly POS systems!

After about a year of use, Toast has proven to be one of the most trustworthy and reliable POS systems. With it's integration with Hot Schedules, it has made scheduling and payroll tracking a breeze. Highly recommended to restaurants looking for a change in POS software!


Mit Google übersetzen
Tony K.

Our company's experience with Toast has been pretty terrible.

The benefits we have gotten are overshadowed by the drawbacks.


Mit Google übersetzen
Jayelynn W.
Branche: Essen & Trinken
Untern. Größe: 13-50 Mitarbeiter
Übersetzen nach: Deutsch

Incredibly Efficient!

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 5.9.2019
Quelle der Bewertung: Capterra

Overall, I'm thrilled we switched to Toast. It's simple to use, has made us more efficient, and wasn't as expensive as similar systems.

Vorteile

Compared to POS systems I've used in the past, Toast is a lifesaver! It has tremendously improved efficiency and flow of our Taproom. We now have the ability to swipe a card and store credit card information; which is a huge benefit for those of us in co-op spaces. Although they look bulky, their handhelds fit into your back pocket and allow us to close tabs out table side. They are shock and water resistant, plus you can log into more than one device at the same time so if you're working alone, you can close out multiple parties at once. As a GM, I'm grateful that Toast is not only cloud-based, but allows me to access the back end from my laptop or smart phone so I don't have to be onsite to make system changes. Updates are incredibly quick so there's not a ton of down time. There is also Toast Central, where you can troubleshoot issues yourself rather rather than immediately calling Support. They are helpful instructions with screenshots and videos.

Nachteile

Customer Support is hit or miss. I always get an answer, it's just a matter of when I get it. After hours and on weekends, I feel like their staffing is very limited which leads to delays in getting immediate help. Thankfully it's only happened once where I needed a quick answer and wasn't able to get it.

Übersetzen nach: Deutsch

Antwort von Toast

Hi Jayelynn, Jasmine from Toast here. Thank you for your feedback. We are thrilled to hear how multiple features of Toast have improved your operations, and that you are taking full advantage of Toast Central as a resource!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Valentina C.
Branche: Essen & Trinken
Untern. Größe: 2-10 Mitarbeiter
Übersetzen nach: Deutsch

Beware of their promises

Täglich für 6-12 Monate genutzt
Bewertet am 21.10.2019
Quelle der Bewertung: SoftwareAdvice

After 6 months, I am not impressed. I am spending so much more money than I was before, and put in so much effort and time into setting everything up, but nothing is ever on point with Toast.

Vorteile

Nice features and ways to set up the menu for ease of use by employees. User-friendly up to a certain extent.

Nachteile

Most of the features promised by the sales rep were all available at an extra cost, after paying a lot of money already for the system and the hardware, you have to pay extra for EVERYTHING. Their customer support is very unreliable, sometimes you have someone great who knows exactly what you are talking about, sometimes it seems like the person has never even used the POS before... They put you on hold for 10+ minutes at a time too.

Übersetzen nach: Deutsch

Antwort von Toast

Hi Valentina, Jasmine from Toast here. We greatly appreciate your feedback as we strive to provide best-in-class customer support and offer solutions for all of our customers. We encourage you to reach out to your Restaurant Success Manager so we can help your business thrive on Toast.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 5.0/10

Rachel B.
Branche: Restaurants
Untern. Größe: 13-50 Mitarbeiter
Übersetzen nach: Deutsch

Great POS for restaurants

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 10.2.2020
Quelle der Bewertung: Capterra

After over a year the restaurant is still super happy with the switch

Vorteile

I was hired to help customize, train, and implement this new software at a friends restaurant. I have worked with a few different POS systems and this was by far the most user friendly. Easy to customize their menus and check preferences. Easy to update if we figured out how we originally entered in an item needed to be changed. Cloud based so when not on sight I was able to fix remotely when not at the restaurant. Also the handheld option is great for taking orders and splitting checks on the fly. Also were able to implement gift cards with the new system.

Nachteile

No real cons. The only downside was the initial few days after switching for the staff to get used to it.

Übersetzen nach: Deutsch

Antwort von Toast

Hi Rachel, Mora from Toast here. We're thrilled to hear that you've found Toast simple to teach and easy to update. Thanks for the review!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Chelsea H.
Branche: Gastgewerbe
Untern. Größe: 13-50 Mitarbeiter
Übersetzen nach: Deutsch

One of the most user friendly POS systems!

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 14.12.2019
Quelle der Bewertung: Capterra

After about a year of use, Toast has proven to be one of the most trustworthy and reliable POS systems. With it's integration with Hot Schedules, it has made scheduling and payroll tracking a breeze. Highly recommended to restaurants looking for a change in POS software!

Vorteile

- User friendly
- Intuitive
- Fantastic customer support
- Self updating
- Good price
- Integrated with most scheduling platforms

Nachteile

There's not much I dislike about Toast. With that said, it can be a bit glitchy at times. It's also a relatively new company, so some of the functions haven't quite been worked out perfectly yet.

Übersetzen nach: Deutsch

Antwort von Toast

Hi Chelsea, Mora from Toast here. We're so glad to hear Toast's Integrations are helping enable your restaurant to thrive! We pride ourselves in building an intuitive, easy-to-use platform. Thank you for your feedback, we always appreciate the opportunity to improve our product.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Tony K.
Branche: Restaurants
Untern. Größe: 501-1.000 Mitarbeiter
Übersetzen nach: Deutsch

Our company's experience with Toast has been pretty terrible.

Täglich für 6-12 Monate genutzt
Bewertet am 8.7.2018
Quelle der Bewertung: Capterra

The benefits we have gotten are overshadowed by the drawbacks.

Vorteile

The front end functionality is pretty good, though not as good as it was sold. Aloha was better. There are features such as drag and drop table transfers that are pretty neat. Splitting checks is very easy.

Nachteile

I researched Toast very thoroughly and went through many hours of Q&A with the sales team. I feel duped.

I should have dug deeper and gotten more personal feedback from current users.

The platform has certain features that are very good, but not enough to outweigh all of the bad.

Hands down the worst part of it are their service and support after the sale. If I ever get through to support, they typically have to call me back with a solution...which never happens. My account "manager" responds to every communication with regurgitated boilerplate BS and has yet to solve any of my issues.

We have frequent issues with our card readers, and our warranty period is up in November. They won't replace the crap readers with the newer upgrades.

You don't get nearly the functionality and ease of use on the back end that you pay for. The reporting features are weak at best.

The inventory module is terrible. They claim you can use the tablets to do inventory...which is true, but it takes 4x longer to do it that way because you can't select the fields to enter the numbers and then when you do, often times the quantities change. My account "manager" replied to my complaints about this with "Our inventory module may not be as robust as you need, maybe you could add on one of our partner software companies."

Short story: Run from Toast and never look back. I regret the move every single day.

Übersetzen nach: Deutsch

Antwort von Toast Tab

Tony - We're sorry to hear that Toast has not lived up to your expectations. Hardware reliability and support responsiveness are top priorities for us. We recently covered our plan for staffing and additional resources in the Live Q&A with Toast Leadership (watch it here: https://central.toasttab.com/s/article/Webinars-Toast-Leadership). Please note that this video requires a Toast login.

We're committed to making your experience with Toast a positive one. Your Restaurant Success Manager is not a technical expert, but is there to advocate on your behalf. She will work with you to ensure you get what you need out of our product.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 0.0/10

Nutzerempfehlung
8.6/10
Basierend auf 245 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

Toast POS Preis

Toast POS Preis

Beginnt ab
100,00 $/Monat
Gratis Testen
Einmalige Lizenz
Abonnement
Preis-Leistungs-Verhältnis

Core Software: $100 per month + $50 per month for each additional device (billed annually)

Enterprise Software: Contact Toast POS for pricing information or a quote

Hardware:

• 10" Hardware Bundle: $1,362 one-time
• Handheld Tablet Bundle: $450 one-time

Core Software: $100 per month + $50 per month for each additional device (billed annually)

Enterprise Software: Contact Toast POS for pricing information or a quote

Hardware:

• 10" Hardware Bundle: $1,362 one-time
• Handheld Tablet Bundle: $450 one-time

Preis-Leistungs-Verhältnis
4/5
Basierend auf 245 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

Toast POS Funktionen

Toast POS Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Angebotsmanagement
Auftragsmanagement
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bestandsverfolgung
Geschenkkarten-System
Integration von Dritten
Inventarverwaltung
Kreditkartenbearbeitung
Kundendatenbank
Kundenhistorie
Mehrere Standorte
Mitarbeitermanagement
Rabattmanagement
Treueprogramm
Verkaufsberichterstattung
Verkaufspunkt POS
Funktionen
4.1/5
Basierend auf 245 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Videos und Anleitungen

Videos und Anleitungen

Zusätzliche Informationen für Toast POS

Zusätzliche Informationen für Toast POS

Schlüssel-Features von Toast POS

  • API
  • Automatic notifications sent to servers' tablets
  • Create employee permissions by role
  • Credit card payments
  • Customer data combing
  • Customizable menus and workflows
  • Discounts for items
  • Export payroll in one click
  • Integration with QuickBooks
  • Integration with QuickBooks, Peachworks, etc.
  • Inventory tracking
  • Loyalty programs
  • Monitor restaurants anywhere & anytime
  • Online order entry through Toast POS
  • POS Solution
  • Restaurant reports update in real-time
  • Restaurant sales report dashboard
  • Restaurant sales reports
  • Split checks
  • Track active & seasonal staff and who clocked in

Vorteile

● Toast POS allows food servers to take orders directly with the POS tablets, avoiding the hassles of them running back and forth between kitchen, terminals, or the serving tables.

● The product offers an intuitive interface with features such as adding or removing menu items, changing interface layouts, marking stock outs, all from the tablet’s interface.

● The solution enables users to pay bills, sign receipts, and offer tip right at their tables using the tablet’s interface.

● Toast POS allows the users to perform extensive customizations on its interface. It provides options to customize the entire menu, adding role-based permissions and automating discounts & loyalty program workflows.

● The product also enables restaurant owners to track staff performance on key metrics by sending daily email digests on the key parameters.

Toast POS Häufig gestellte Fragen

Toast POS Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Toast POS.

F. Welche Preispläne bietet Toast POS an?

Toast POS bietet folgende Kostenpläne an:

Beginnt ab: 100,00 $/Monat

Preismodell: Einmalige Lizenz, Abonnement

Gratis Testen: Nicht verfügbar

Core Software: $100 per month + $50 per month for each additional device (billed annually) Enterprise Software: Contact Toast POS for pricing information or a quote Hardware: • 10" Hardware Bundle: $1,362 one-time • Handheld Tablet Bundle: $450 one-time

F. Was sind die Hauptfunktionen von Toast POS?

Toast POS bietet die folgenden Funktionen:

  • API
  • Automatic notifications sent to servers' tablets
  • Create employee permissions by role
  • Credit card payments
  • Customer data combing
  • Customizable menus and workflows
  • Discounts for items
  • Export payroll in one click
  • Integration with QuickBooks
  • Integration with QuickBooks, Peachworks, etc.
  • Inventory tracking
  • Loyalty programs
  • Monitor restaurants anywhere & anytime
  • Online order entry through Toast POS
  • POS Solution
  • Restaurant reports update in real-time
  • Restaurant sales report dashboard
  • Restaurant sales reports
  • Split checks
  • Track active & seasonal staff and who clocked in

F. Wer sind die typischen Nutzer von Toast POS?

Toast POS hat die folgenden typischen Kunden:

Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von Toast POS unterstützt?

Toast POS unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet Toast POS an?

Toast POS hat folgende Preismodelle:

Einmalige Lizenz, Abonnement

F. Unterstützt Toast POS mobile Geräte?

Toast POS unterstützt die folgenden Geräte:

Android

F. Mit welchen anderen Applikationen integriert Toast POS?

Toast POS kann in folgende Anwendungen integriert werden:

7Shifts, CrunchTime, Findmyshift, Homebase, HotSchedules, Hubworks Hostel Management, MarginEdge, PeachWorks, Push Operations, Tanda

F. Welche Varianten der Kundenbetreuung bietet Toast POS an?

Toast POS bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen