--- description: Ausführliche Erfahrungsberichte zu AskNicely mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche AskNicely mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: AskNicely Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Umfragetools](/directory/234/survey/software) > [AskNicely](/software/103321/asknicely) # AskNicely Canonical: https://www.getapp.de/software/103321/asknicely Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.getapp.de/software/103321/asknicely?page=2) > AskNicely ist eine Plattform für das Erlebnismanagement. > > Bewertung: **4.6/5** von 100 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 100 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: AskNicely - **Region**: Portland, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: 399,00 $ - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Arabisch, Englisch, Französisch, Niederländisch, Portugiesisch - **Verfügbare Länder**: Australien, Deutschland, Dänemark, Irland, Kanada, Neuseeland, Niederlande, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Anonymes Feedback - Anpassbare Berichte - Anpassbare Vorlagen - Antwortraten - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM - Dashboard - Daten-Import / -Export - Datenanalyse-Werkzeuge - Datenvisualisierung - Drag-and-Drop - E-Mail Marketing - Engagement-Tracking - Feedback-Management - Fragen-Verzweigung ## Integrationen (24 insgesamt) - Calendly - Cliniko - ClubReady - Freshdesk - Front - Geckoboard - Groove - Help Scout - HubSpot CRM - Intercom - JobAdder - Klips - Kustomer - Mailchimp - Mixpanel ... und 9 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Umfragetools](https://www.getapp.de/directory/234/survey/software) ## Ähnliche Kategorien - [Umfragetools](https://www.getapp.de/directory/234/survey/software) - [CEM Software (Customer Experience Management)](https://www.getapp.de/directory/601/customer-experience/software) - [NPS-Software](https://www.getapp.de/directory/1963/nps/software) ## Alternativen 1. [Typeform](https://www.getapp.de/software/91581/typeform) — 4.7/5 (945 reviews) 2. [Survicate](https://www.getapp.de/software/101401/survicate) — 4.6/5 (99 reviews) 3. [SurveyMonkey](https://www.getapp.de/software/2371/surveymonkey) — 4.6/5 (10427 reviews) 4. [GetFeedback](https://www.getapp.de/software/91575/getfeedback) — 4.6/5 (53 reviews) 5. [Delighted](https://www.getapp.de/software/117403/delighted) — 4.8/5 (57 reviews) ## Nutzerbewertungen ### "It does just what it's meant to do." — 5.0/5 > **Laurent** | *1. April 2018* | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Simple, efficient. It does just what it's meant to do. I have integrated it to slack very quickly and we have our customers answers in real time. > > **Nachteile**: A bit expensive for what it is. But it does the job... Maybe it could have a few more features. :) \! > > I have a better understanding of my customers. ----- ### "Great product to use for accurate customer feedback" — 4.0/5 > **Verifizierter Rezensent** | *16. Januar 2018* | Öl & Energie > > **Vorteile**: The product was easy to set up, and the interface is friendly to navigate. The surveys are sweet and simple. Just a click in the email browser and the customer is done. There isn't any need for additional feedback unless the customer wants to. In the past we sent out surveys but received very little response. Since we started using Asknicely, we have seen this increase to about 30%. Our customer service experience has improved. We can collect our customer's feedback and address issues directly with them. Asknicely keeps the responses right in the system so you can refer back to them. It saves time for both the customer and the person responding to them. > > **Nachteile**: It is a little bit pricey for both the app survey and email survey compared to similar products. Most of these programs are built for medium to large businesses with an established customer base. The product is suitable for small to medium-sized companies that can manage day-to-day communications with customers. If you want are you going to invest in a product like this you want to make sure that you stay on top of these surveys and address any customer issues quickly. ----- ### "Quite confusing to set up" — 3.0/5 > **Daniel** | *30. Januar 2023* | Computer-Software | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: We get a decent response rate on our NPS survey. The throttling of surveys seems to work well. > > **Nachteile**: It has been very difficult to setup. We needed help at almost every step. But the worst part is that communication with customers through the platform cannot include attachments. So when someone leaves good feedback and you'd like a testimonial with either a photo or video to accompany it, you have to ask for them to email it outside of AskNicely. ----- ### "Simple tools that minimized NPS administrative overhead and let's you focus on the outcomes." — 4.0/5 > **Verifizierter Rezensent** | *30. März 2018* > > **Vorteile**: Simplicity with deep capabilities if needed. This is a hard balance. Most important, they do have a client success manager that has been key to our success. They stand behind their product and they are open and action-oriented on recommendations. > > **Nachteile**: In order to keep the simplicity, there are some things that become harder to do based on your organization's need for unique organizational element. ----- ### "Phenomenal experience" — 5.0/5 > **Verifizierter Rezensent** | *30. März 2018* | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to use and set up\! Rep was very helpful and explained all of the available features. Rep was also very helpful. > > **Nachteile**: There aren't options to ask more than the NPS question. We can ask follow up questions depending on how we are rated, but we'd ideally like to ask questions around "ease of doing business" etc. ----- Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.getapp.de/software/103321/asknicely?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/103321/asknicely) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten