Blackbaud Raiser's Edge NXT

4,2 (419)
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Cloud-Fundraising- und Relationship-Management für gemeinnützige Organisationen

Über Blackbaud Raiser's Edge NXT

Raiser‘s Edge NXT ist eine cloudbasierte Fundraising- und Spenderbeziehungsmanagement-Software, die entwickelt wurde, um die Bedürfnisse kleiner und mittlerer gemeinnütziger Organisationen zu erfüllen. In einer einzigen Lösung werden Spendermanagement, Kontaktmanagement, Datenbankmanagement und automatische Zahlungsfunktionen angeboten.

Mit der Kampagnenverwaltungsfunktion von Raiser‘s Edge NXT kann das Marketing analysegesteuerte Kampagnen senden, Online-Spenden sammeln, Crowdfunding-Bemühungen initiieren und die Kampagnenleistung messen.

Mit der Spenderverwaltungsfunktion der Software können Nutzer die Leistung des Portfolios und der Pipelines aus der Ferne verfolgen und verwalten, mehrere Touchpoints verfolgen, Aktionen zuweisen, wichtige Spender finden und schätzen, wie viel von ihnen gefordert werden kann.

Zu den Funktionen von Raiser‘s Edge NXT gehören ein Datenbankmanagement zur Sicherstellung der Sauberkeit und Genauigkeit von Unternehmensdaten sowie Datenanreicherungsdienste, die Nutzern helfen, Kontaktinformationen automatisch zu aktualisieren. Dies wiederum hilft Nutzern, die Bounce-Raten ihrer Kampagnen zu reduzieren.

Mit Hilfe angepasster Berichte und Dashboards zur genauen Verfolgung des Zustands der Fundraising-Bemühungen des Unternehmens erhalten Nutzer einen vollständigen Überblick über alle Fundraising-Aktivitäten und sind besser ausgestattet, um Entscheidungen über ihre Spendermanagementpraktiken zu treffen.


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Blackbaud Raiser's Edge NXT

4,2 (419)
VS.
Häufig bewertet

Startpreis

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25,00 €
Monat

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

82
194

Integrationen

1
26

Bedienkomfort

3,9 (419)
4,0 (18.401)

Preis-Leistungs-Verhältnis

3,7 (419)
4,0 (18.401)

Kundenservice

4,1 (419)
4,1 (18.401)
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Nutzerbewertungen

Gesamtbewertung

4,2 /5
(419)
Preis-Leistungs-Verhältnis
3,7/5
Funktionen
4,1/5
Bedienkomfort
3,9/5
Kundenbetreuung
4,1/5

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Zeigt 5 von 419 Bewertungen
Jeff
Gesamtbewertung
  • Branche: Bürgerliche & soziale Einrichtungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

The best donor database

Bewertet am 5.12.2017

If you decide on Raiser's Edge, try to combine it with Financial Edge. Very similar software,...

If you decide on Raiser's Edge, try to combine it with Financial Edge. Very similar software, integration, and user knowledge overlap. Just be prepared to pay.

Vorteile

Raiser's Edge is the best donor database I've seen. It has comprehensive fields and capability to track projects, funds, and appeals. When we used RE, we had about 250 different appeals categorized and about 50 different funds. When running reports or queries, you could slice and dice the data pretty much any way you wanted. Query functions were huge for me. You can dig down into anything you want - all donations by xyz appeal during 10-11 timeframe and paid by check at a certain event? That's an option, for example, with the click and choose query.
Huge added bonus if you use RE in conjunction with Financial Edge, Blackbaud's accounting system, as the two systems actually integrate (not export and import but a true integration).

Nachteile

The biggest obstacle we faced with RE was the pricing. Blackbaud prices you into tiers based on number of constituents, so if you keep old donor records "just in case", you end up accumulating all these records and data that you are paying for annually. If you can afford it, it's great. They are definitely shooting for the quality model not the low-cost model.

Michelle
Gesamtbewertung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Raiser's Edge NXT is a big improvement!

Bewertet am 8.12.2017

Raiser's Edge NXT has notified us when prospect donor pledges are ending and recommendations for...

Raiser's Edge NXT has notified us when prospect donor pledges are ending and recommendations for cultivation which has increased our major giving donors.

Vorteile

The Raiser's Edge database was very outdated however with the addition of NXT it's now very visually appealing and user-friendly. They took the old database look and revamped it to include charts, recommendations for donor cultivation and alerts daily referencing which donors to reach out to. It's very mobile friendly and great for major giving officers so they could make notes and assign tasks to their team while on the road. You could easily look up donor records and it's all accessible from Blackbaud.com so you don't need to download an app. It's good to have when on meetings and if you have to be an exhibitor for your Foundation and quickly look up donor records.

Nachteile

NXT shows consecutive donor years at the top of each profile however the years are not always accurate with the years in Raiser's database. Sometimes the years are way off. Also, they should make it easier to view outstanding pledges in NXT. NXT is a bit pricey however worth the cost and your return on investment is improved as it notifies you when you have major giving prospects to reach out to.

April
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

The only game in town . . .

Bewertet am 21.4.2015

Vorteile

I believe Raiser's Edge allows you to track a lot of informaiton in its constituent-relationship database and I like that it has products which it speaks to easily, i.e. a financial product (Financial Edge) and an Internet option (NetCommunity.) I enjoy having the subscription that we have which allows us access to unlimited online and phone questions/issues and also unlimited online training. Very pricey, but worth it, because of the complexity of the system. Blackbaud makes a habit of buying out a lot of their competitors which makes them "the only game in town" in some aspects, but also allows them to take the best of their competitors products and incorporate them into Raiser's Edge, etc. I am most excited about their new product launching July 1, 2015 called RE NXT. This is a cloud based application which will be a great asset to any non-profit focused on major and principal gifts. The only caveat at this point is that non-profit has to have its RE environment hosted by Blackbaud in order to purchase this product.

Nachteile

The customer service leaves a lot to be desired. They often do not get back to us when we have issues with RE; they seem to focus most of their customer service toward "hosted" clients (and we are not hosted at the present time); we still have cases open with them and unresolved since November 2014 (and this is now April 2015); they do not exude the "customer is always right" attitude and they are a very expensive product. Also be careful with their pricing, different customers pay different costs for the same service/products. There also seems to be a lot of hidden costs when purchasing new products or modules from Blackbaud for the RE so make sure that you delve into that with your customer representative if you are looking to purchase anything from them.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Expensive but worth it for any CRM needs

Bewertet am 3.5.2019

We use Blackbaud Fundraising on a day to day basis to track donor records, giving, pledges, create...

We use Blackbaud Fundraising on a day to day basis to track donor records, giving, pledges, create crowdfunding pages and online donation templates.

Vorteile

Blackbaud Fundraising includes Raiser's Edge, Luminate Online, crowdfunding features. The Fundraising tools integrate very well and it's user friendly and intuitive. We are able to create an attractive and easy to use donation form for our website. It allows you to easily track donor giving, pledges, create donation pledges and integrate with Raiser's Edge and other tools well. NXT is a new feature we purchased which is expensive however it's an attractive interface to view and track donor pledge level and upgrades.

Nachteile

Blackbaud products tend to be very pricey and offer a ton of features however you only use about half of them on regular basis. It could be quite a challenge to create crowdfunding pages., definitely multiple steps. Sometimes the dashboard giving and queries show different numbers so there's some inconsistency. Their NXT new tool is amazing however it's pricey. It's great for major giving officer.

Lora
Gesamtbewertung
  • Branche: Hochschulbildung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

NXT - Web view and database view

Bewertet am 27.1.2021

We've realized that some of our field modifications in database view are not available for use in...

We've realized that some of our field modifications in database view are not available for use in web view in either lists or in the report builder because our use of them is not a universal one or the field is not required. We're thinking through how to utilize Attributes (Custom Fields) better in order to be able to more accurately view groups of data without having to apply too many exclusions or to include constituents that do not need to be part of the listing/report. These will be business process changes and will require some data cleanup, so we have not yet tackled them.

Vorteile

The most impactful web view pieces are those that the fundraisers use most often: viewing their portfolio and opportunities, actions that need follow up, and reports that have been built to help look at work completed. Lists are helpful to them for travel planning and calling. The Reports that are already built are great for a starting point.

Nachteile

Many of us use the database side (RE 7) more than the web view side still because there are so many areas that are not yet complete in web view. Roll out has been fast, though, so I'm excited to see what continues to grow. The areas we still use the most in the database side are query and export, adding constituents, adding gifts, and all work within funds. Those pieces still have some work needed on the web side to get to the sophistication we're accustomed to in database view.

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Blackbaud Raiser's Edge NXT Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Blackbaud Raiser's Edge NXT.

Blackbaud Raiser's Edge NXT bietet folgende Kostenpläne an:

  • Gratis Testen: Nicht verfügbar

Blackbaud Raiser's Edge NXT hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

Blackbaud Raiser's Edge NXT unterstützt die folgenden Sprachen:

Englisch

Blackbaud Raiser's Edge NXT unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

Blackbaud Raiser's Edge NXT kann in folgende Anwendungen integriert werden:

Microsoft 365

Blackbaud Raiser's Edge NXT bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat

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