Dundas BI

-Real-time dashboard refresh capability
-Built-in ETL
-Flexible seat types and affordable licensing
-Superior flexibility and customization, without the need for coding
-Out of the box performance and usage tracking

Customization and flexibility come at the cost of a steeper learning curve compared to other solutions.

- Support team is very helpful with basic use cases.

- After a dashboard has been created, it looks great and works well for the end user.

- People with zero programming experience are able to create dashboards.

(All very minor things, which might be addressed in future updates)
- Data cube creation, metric sets, and dashboards must be created using their GUI- they cannot be generated using scripts or edited as script.

- You cannot copy and paste sections of one dashboard or datacube to another.

- Data cube nodes cannot be copied.

- All programming scripts are stored in an sql database, which means you cannot use version control systems (such as Git Hub).

Relatively easy to get started and creating visualizations and dashboards. The scorecard, which is a kind of repeating panel is brilliant and undervalued. The report is a great addition which makes DBI an all-in-one BI tool. Dashboard layers and pop-ups enhances the experience. Data driven notification adds to a useful experience. ETL cube with data warehouse has powerful transformations and much capabilities. The open API with JavaScript makes it flexible beyond expectations.

Project and file and content management is amongst the worst in class! This need to be completely changed in v5! It's a frustrating experience to organize content. Auto save is okay, but need to be able to decide where. Check in /out is over-used and add frustration to developing dashboards. Poor cube management; need option to process multiple cubes and have incremential processing as option. Need an equation writer for those who is not proficient in JavaScript. Need more formulas for metric sets. Hidden metric sets in dashboards are a bad idea. Properties tab need complete re-organization.

Dundas BI is very easy to use and intuitive. For simple reports, almost everything works right out of the box. For advanced usage, the API's available are astounding. You can control the application without using their UI. (Great for automating certain routine admin tasks!)

They would have to look into deeper support for OLAP sources. Also, they would have to improve on their documentation, sometimes there are amazing features that are not going to be used because the user would not even know it's there.