ClassJuggler
ClassJuggler
Über ClassJuggler
ClassJuggler ist ein Kunden- und Kursmanagement-Tool für kursbasierte und zeitplanbasierte Unternehmen wie Tanzschulen, Gymnastikstudios, Schwimmschulen, Tennislager, Cheer-Camps und Dojos. ClassJuggler bietet Module für die Kursplanung, Registrierung von Schülern, Abrechnung und Rechnungsstellung sowie Online-Zahlungen.
Nutzer können auswählen, welche Funktionen und Tools sie verwenden möchten und jeweils anpassen. Direktoren und Manager können bei der Organisation wichtiger Datensätze individuelle Schülergruppierungen, Qualifikationsstufen und Kundenkategorien einrichten. Nutzer können auch Standarddateneingabewerte definieren, um den neuen Schülerregistrierungsprozess zu beschleunigen.
Neben den Kursplanungstools und der Verwaltung von Schülerakten bietet ClassJuggler „Power Tools“ für Aufgaben wie Berichterstattung, Abrechnung und Sicherheitsfunktionen. Zu den optionalen Add-ons und Partnerintegrationen gehören Kreditkartenverarbeitung, Website-Design, Buchhaltung und Steuervorbereitung.
Die ClassJuggler-Lösung funktioniert mit jedem Webbrowser mit Internetzugang und alle Daten werden „in der Cloud“ gespeichert, mit sicheren, hochmodernen Servern, die täglich gesichert werden. Die automatischen Updates von ClassJuggler bieten neue Funktionen und sind immer im monatlichen Abonnement enthalten. Die Software ist mit jedem Computer sowie iPads, iPhones und Android-Geräten kompatibel.
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Nutzerbewertungen
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- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
ClassJuggler has helped our school run more smoothly!
Bewertet am 16.10.2019
ClassJuggler has helped our acting academy with streamlining bookkeeping, giving customers current...
ClassJuggler has helped our acting academy with streamlining bookkeeping, giving customers current account information and so much more!
Vorteile
I love pretty much everything! I like the customer portal access and the ability to help reset the password for those who forget. I like how easy it is to quickly print the attendance sheet for instructors. The mailing labels, student birthdays and the list goes on!
Nachteile
The one thing I would change about Class Juggler is the lack of ability to schedule private lessons.
In Betracht gezogene Alternativen
Jackrabbit DanceGründe für den Wechsel zu ClassJuggler
The cost and the ease of use.Antwort von ClassJuggler
Thanks for your kudos, Katie! It means the world to us that ClassJuggler helps you to work with your customers and streamline your bookkeeping. Thanks for your specific feedback on certain features that have proved valuable to you
- Branche: Unterhaltung
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Best Customer Service
Bewertet am 26.11.2021
Great! I love the customer service and how they take and implement suggestions. This product is...
Great! I love the customer service and how they take and implement suggestions. This product is always improving and the customer service remains excellent!
Vorteile
In a market that is flooded with similar products the question I ask myself is how easy is it to get support when there is an issue? The answer is very easy with ClassJuggler! Let's face it, there will always be a need for support and problem solving and hands down I do not believe you will find a more supportive and ready to help company that [SENSITIVE CONTENT]
& his team at ClassJuggler.
I have been using this system for about 10 years and am still very happy with my decision to stay. They are easy and pleasant to work with, always helpful and willing to educate, take and implement suggestions, available on both EST & PST and in an emergency will return calls after they have closed for the day! Where else will you find a company that cares enough about your concerns to call you back after they have closed? I bought this product based upon cost when I first started. I stay because of the customer service and if you give them a try, I think you will too.
Nachteile
I struggle with customer payments so I would like my customers to have to keep a card on file. I do not want customers to be able to remove a card and not replace it with another. We are an elective service and deserved to be paid.
Antwort von ClassJuggler
Thanks much for your effusive praise and details about what you appreciate! Also, thanks for your product functional suggestion. Regarding that: Currently, we allow customers to manage their own payment information in order to keep information up-to-date and valid for when you do your periodic payment collections. We may consider in the future removing the "delete" option in lieu of an option that sends a request to remove their payment information to an administrator. There are situations where we indeed want a customers to remove their payment information so making it an all-or-nothing setting might adversely affect some of our clients and their specific needs. We will continue to explore how to make this ability work for all of our clients. Thanks again!
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
Overall good. There are some things that I would like looked at for efficiency in our...
Bewertet am 1.3.2018
Vorteile
I like the ability to pull reports, to manage attendance and to mass communicate with clients. I also like that I can get to Enrollment History quickly and also the ability to annotate notes on most screens as needed.
Nachteile
The update in the software that changed the attendance view for students. The 12 month view is too much information on the screen at once. Maybe 3 months at a time. The way we use that application we offer make-ups 3 months from the time a class is missed. With 12 months of attendance in the screen you have to filter through too many entries to locate a missed class from 3 months back. Access to 12 months is great but all 12 months on the screen is too much. Also, if you are looking for an entry from Jan 2018, you have to change the reference date to Jan 2019. It's annoying!
Antwort von ClassJuggler
Cheryl, the ability to see more attendance was a feature enhancement requested by many of our clients. Not all updates are met with enthusiasm, we realize. I think that adding a range dropdown to the screen, letting you choose how much information you would like to see, would be a great compromise and would satisfy your desires.
As to your second request on the use of the reference date: It is the center point for viewing attendance entries, and we've got you covered; To view attendance from, say, Jan 2021, just choose January 2021 as your reference point. ClassJuggler will then show attendance from one year earlier up through one year later than your reference date. I hope this helps.
- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Why I use Classjuggler
Bewertet am 12.11.2021
Fast work saves time and money and my school looks organized.
Fast work saves time and money and my school looks organized.
Vorteile
I have been using for years and never had a problem could not be resolved with one call. Always is there is part of my day to register my new client and they loved because is fast and easy.
Nachteile
I like to have a space to put the student photo and downloaded the parents print copy signed registration form on the system.
Antwort von ClassJuggler
We greatly appreciate your praise and loyalty, Dione, and look forward to serving you in the coming years! Thanks also for your customer service kudos, and especially for your suggestion on adding a space for students photos and other suggestions. As always, we use customer feedback to help us plan future upgrades.
- Branche: Sport
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
From the onset the Class Juggler screen looks complex as there is a lot to look at all at once.
Bewertet am 6.3.2018
There are a lot of great features that we are still beginning to tap into. Enrolling students into...
There are a lot of great features that we are still beginning to tap into. Enrolling students into events as if it was a class, limits the paperwork that needs to be done for the many different events that we hold on a monthly basis. One difficulty is that we have several different staff members sharing our computers at once and it is a bit time consuming to log in and out often when sharing with another staff member. It is good, however that when staff make changes into the system it does keep track of who made the changes. That has been helpful in the training process as we then can identify which staff member is making mistakes and needs more training.
Vorteile
I like the ability to keep track of make-ups for students who miss their classes. This is very important to our company. We can easily go back and see all of the attendance for our students and track full classes easily. We can now use a staff reward system for full classes as it is easier to track than our last system and that has been motivational to our staff as a whole.
Nachteile
I do not like that all funds that are in the account automatically get charged at the end of the month for those who are on Autopay, even if the due date for some of the funds has not come up yet. Due to this issue we are still having to use another program. This difficulty is still an important one to fix so we can phase out the use of our other system. Using two systems has created some confusion in communicating with our clients about what they owe and that confusion has created some frustration for our customers. Our office staff has been received several frustrated phone calls from customers about this issue.
Antwort von ClassJuggler
Thanks for your review, Shannon. Glad to hear that ClassJuggler helps you keep track of student makeups and to facilitate your staff reward system! We also appreciate your comments regarding account payments. We take such suggestions into consideration when planning upcoming product upgrades.
ClassJuggler Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über ClassJuggler.F. Welche Preispläne bietet ClassJuggler an?
ClassJuggler bietet folgende Kostenpläne an:
- Ab: 44,95 $/Monat
- Preismodell: Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von ClassJuggler?
ClassJuggler hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von ClassJuggler unterstützt?
ClassJuggler unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt ClassJuggler mobile Geräte?
ClassJuggler unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert ClassJuggler?
ClassJuggler kann in folgende Anwendungen integriert werden:
authorize.net
F. Welche Varianten der Kundenbetreuung bietet ClassJuggler an?
ClassJuggler bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
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