Zoho Mail

Zoho Mail

Email-Hosting & Mailbox-Management für Business-Anwender

4.4/5 (358 Bewertungen)

Zoho Mail Übersicht

Zoho Mail ist ein Email-Hosting-Service für die Bedürfnisse moderner Unternehmen. Er bietet erstklassige Funktionen, die sogar diejenigen von Desktop-Email-Software für Business-Anwender übertrifft, um effektiv zu kommunizieren, während die detaillierten Anforderungen von IT-Administratoren hinsichtlich der benutzerdefinierten Anpassung und dem Mailbox-Management erfüllt werden. Zusätzlich bietet die nahtlose kontextuelle Integration mit 20+ anderen Zoho-Anwendungen eine verbesserte Produktivität und Zusammenarbeit. Für Geschäftskunden bietet Zoho Mail eine vertraute aber noch deutlichere Webmail-Oberfläche mit erweiterten Funktionen. Integrierte Kalender, Aufgaben, Notizen und Kontakte lassen sich mit gängigen Desktop-Clients synchronisieren. IPad-App verfügbar. Für IT-Administratoren bietet Zoho Mail eine robuste Administrations-Konsole, um Unternehmens-Emails in jeder Hinsicht zu verwalten. Da die Nachrichtendaten auf unserem sicheren Cloud-Datenzentrum gespeichert werden, stellt die Instandhaltung und Aktualisierung von Mailservern keine Belastung mehr dar. So können sich die Mail-Administratoren entspannt auf die Regulierung und Überwachung des Email-Verkehrs konzentrieren.

Preis

Beginnt ab
2,00 $/Monat
Preisoptionen
Kostenlose Testversion
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Asien, Australien, Brasilien, Kanada, China und 5 weitere , Europa, Deutschland, Indien, Japan, Lateinamerika

Unterstützte Sprachen

Tschechisch, Dänisch, Niederländisch, Englisch, Französisch und 12 weitere , Deutsch, Ungarisch, Italienisch, Japanisch, Koreanisch, Polnisch, Portugiesisch, Russisch, Spanisch, Schwedisch, Türkisch, Ukrainisch

Zoho Mail Bewertungen

Gesamtbewertung
4.4/5
88% Positive Bewertungen
213
Ausgezeichnet
103
Sehr gut
30
Durchschnitt
8
Gering
4
Schlecht
Mit Google übersetzen

Email Hosting in Constant Revamp Mode

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 3.4.2019
Quelle der Bewertung: Capterra

Since I am an active user and recommend this to my clients, I would defintiely say it's worth it, despite the spam stuff. Junk mail will be a pain no matter what.

The interface is pleasing and I do notice they are constantly working to make improvements and updating things

Vorteile

I use this daily and it's great. It is totally separate from my website hosting email and with a few settings on the server & on my domain registrar, my mail was set up. I use it on my local computer/devices OR I can also login and manage email on the web. I set up folders, filters, blacklist/whitelists, and love that I can create an alias email to give out if I don't want someone to have the private email.

Their support is good, despite taking a few days to get a response sometimes, but they are very friendly and always want to help you solve your problem. A few times, i've gotten phone calls and they've accessed my screen to help me troubleshoot an issue they aren't able to replicate which is miles above other support services these days.

If you choose, you can also use several other features like their contacts manager, calendar, tasks, and several other Zoho branded products (some free, some not).

It's straightforward and basic but to be clear: this is not a replacement for the mail system hyou use on your comptuer... it is an email HOSTING service = where your emails are stored. You still need to use an app on your computer/device to send/receive messages.

HUGE Pro: move to a new web host is a. All I need to do is change a few MX records at my domain registar, I never have to worry about losing email. The steps involved "may" require help but not hard to do.

You can set up a spam management system to either allow, bounce or quarantine msgs.

Nachteile

It seems like my email sometimes appears to be offline in my computer mail app. It's usually brief but it happens. The more recent setup for anti-spoofing settings were a pain in the butt to set up and I had to contact support for help b/c their instructions were wrong (but, like I said, they did help me and were eager to please).

The spam filtering feels limiting. I can only block emails/ domains. I wish I could add a spam filter based on subjects, keywords or phrases to swipe them in one action. The type of spam that we seem to get with the same topic yet comes from infinite number of addresses makes it a huge pain to manage. You have to login, go to your Control Panel & add the addresses/domains to the blacklist. If I could do this based on the subject line or keywords, I'd have to do this less often. I drown in emails & too many still get through (even if in my Junk folder), I don't want to ever see them.

Then, I seem to get a lot of false negatives. Legitimate people sometimes do not get through & again, need to check the spam settings, add them to the main whitelist & check the quarantine folder. These are more recent changes but it's increasing the time I spend, instead of reducing.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Benjamin J.
Mit Google übersetzen

Overall a great email solution but with it's quirks

Täglich für 6-12 Monate genutzt
Bewertet am 27.3.2019
Quelle der Bewertung: Capterra

We switched from an isp hosted email account because after many years the isp could not keep up with the times, were lacking ssl support, storage space was obismally small, and support took days to solve even the smallest issues where I could actually determine what needed to be fixed on their end before they could.

Zoho mail has taken all of that off of my plate, allowed me an easy way to manage most features company wide in single steps, and anytime I had a question support was always available to help, and even if their support couldn't fix problems we were having (such as the streams function) they have always been polite, professional, and eager to help any time of day or night.

If you're looking for an inexpensive but feature rich email suite for your company or even for the individual I couldn't recommend these guys more even with the minor quirks we have experienced.

Vorteile

The value for the money is obvious once you start using the software. Features for even the lowest tier paid plans include white and black lists, spam filtering, mailing lists, custom groups for email accounts, and a plethora of other things. Absolutely worth the measly cost they charge per year.

Out of the box you have full control via the admin panel to enable or disable pop or imap, create unlimited aliases per email, add signatures and company wide disclaimers to emails.

They have their own web interface, desktop and mobile applications that come included as well.

One if my absolute favorite features is the zohomail admin application for mobile which allows me to, in seconds, change any employees password if they forget it regardless of where I am.

Ssl, dkim, spf, are all available out of the box as well.

Nachteile

One of the most frustrating features of the software is the Streams feature. You can compare this to an email client trying to merge email with their own version of social media. For those looking for a feature such as this it may not be a huge issue for you, however I run IT for approximately 100 users and not a single person wants this feature, the problem being is it comes turned on by default.

Shut it off you say? If it were that easy I wouldn't be so annoyed by it. There is no admin level switch to turn off streams company wide. To do so every single user must individually log into the web application, find the streaming filter, and shut it off manually one by one...

The stream feature creates 2 folders called notifications and newsletters automatically that begins sorting mail based on zohos own specifications. If you have employees who are older and not tech savvy it is extremely difficult to train everyone to check 3 different folders (including inbox) for their mail when everything use to be located in the inbox alone.

After browsing through forums, support threads, etc it appears many companies and users have begged for an off switch company wide due to the exact same issue we still are plagued with for years now, however nothing had been done to rectify this time consuming and hassle of s "feature".

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10
Dakota D.
Mit Google übersetzen

A learning experience that has helped me better understand the managing the finer points of business

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 18.6.2018
Quelle der Bewertung: Capterra

I ended up learning a lot about the finer points of running a business. By being able to set up my own FREE email server, I now have my own "place" to host all of my work related emails, organize them to my liking, and further share it with the rest of my employees. With the Streams folders, it makes general communication between employees quick and easy, and moderated for appropriateness. It's an incredibly secure way to build a platform for business related communication, both with customers, and with my own team. Overall, this is one of the programs I accredit my budding success (and sanity) to.

Vorteile

The amount of internal organization this software has, has propelled the rate at which I'm able to get work done. I absolutely love the way you can filter through your emails based on an almost mind boggling amount of search fields. I especially love the attachment filter, as so many of my emails have pictures and PDFs. Even further, the interface for the server is very legible, and as you click through to your emails, the new windows cascade and expand to the right, making it easy to quickly scan for necessary information. The extra applications/plug-ins such as Group Calendars, Streams, Tasks, etc. make internal company communication SO EASY! Honestly, I could talk about the inter-connectivity of the software all day. Not to mention, it's very easy to configure your email with a custom domain server, and as a webmaster, that's just one less headache I want to deal with.

Nachteile

I first started using Zoho Mail when I was still learning how to write basic HTML and CSS code, and at the time there was a bit of a learning curve for myself when it came to the initial setup of the product. Some of the vocabulary I had yet to learn was throughout the email client, and made it somewhat hard to understand exactly what I was doing. With that being said, Zoho has literally hundreds of resources that are both directly from the company, and from other reliable sources, on how to overcome the "language barrier" and take you through the setup process set by step. So, although there is a learning curve with certain steps, there's still innumerable amounts of resources to help you through the process.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Brandon H.
Mit Google übersetzen

Free business email has never been this good

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 5.12.2018
Quelle der Bewertung: Capterra

Zoho Mail solved two huge problems for us: internal communication and professional company branding in our emails. We needed a platform to facilitate better communication within the company. We chose Zoho to begin with because it was free​ but found that its functionality surpassed what we were hoping for. Before we had been using free services that required us to cram our company name into the sender portion of the email (e.g., joe.mycompany@gmail.com). This looked unprofessional. Since moving to Zoho, all our outgoing emails now look professional​ and uniform with our company website dot com in the domain portion.

Vorteile

This email service does everything and more than we needed or wanted. It has spam filters (and they work!) You can organize and filter mail to automatically go to predetermined​ folders. You can set up and moderate several accounts for employees. You get to attach your​ own company/website name to the end of the email address (e.g., joe@mycompany.com). And it's totally affordable for small companies. 25 free user accounts and unlimited groups for free! Customer service is great for a free service. I have emailed them to report a problem​ and have received a response within an hour. The longest I had to wait was 24 hours, but it was during a peak season, so I'm not surprised. They are surprisingly​ attentive and timely for a free service.

Nachteile

It is a bit complicated and involved in regards to setup. Someone with a little knowledge won't have a problem. But if you have trouble setting up a gmail account, you'll definitely need some help with this.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote

10.0/10
Oscar alberto C.
Mit Google übersetzen

The most economical option with more options in email

Täglich für 6-12 Monate genutzt
Bewertet am 31.10.2018
Quelle der Bewertung: Capterra

In general, work with zoho is good, despite the points against, the mail of zoho has all the options to be an excellent service provider, the mobile and web versions I think are the best, has multiple options and On the other hand, it offers the free option to host the business mail of your company if you have your own domain, but depending on the domain it can be for 25 accounts or less.

Vorteile

What I like about zoho mail is that it is an excellent alternative to traditional email providers, it offers you a service without any publicity which is very much appreciated, you have the option to open a personal email with zoho or if you prefer an email business at very competitive prices, zoho interface seems very clean and functional, you can modify it from the configuration, which has many options to change and customize your email, has very practical modes of notifications as it groups you emails electronic devices according to the order of priority given to them, so that they are ordered and ready for the corresponding reading. It has a version for each device that is needed and it really is very practical and the emails arrive instantly.

Nachteile

What I do not like is that in the free option you do not have the pop and imap options are only available for the payment option so it is impossible to use the zoho client to receive or send your emails to other platforms if you do not make a payment and you subscribe to their service, on the other hand the pc client is quite deficient, it is a web version of reduced proportions, and you can not configure other accounts unless you close the session of the main account.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10

Zoho Mail Preis

Beginnt ab
2,00 $/Monat
Preisoptionen
Kostenlose Testversion
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

Zoho Mail Funktionen


  • API
  • Aktivitäts-Dashboard
  • Anrufaufzeichnung
  • Anrufer-ID
  • Anrufüberwachung
  • Automatische Benachrichtigungen
  • Berichterstattung und Statistik
  • Berichterstattung über Anrufe
  • CRM-Integration
  • Chat
  • Erhalten
  • Integration von Dritten
  • Konferenzschaltungen
  • Live- / Videokonferenzen
  • SMS-Integration
  • Sofortnachrichten
  • Umleitung der Anrufe
  • Voice-Mail
  • Weiterleitung von Anrufen (Call Routing)
  • Überwachung

Zusätzliche Informationen für Zoho Mail

Schlüssel-Features von Zoho Mail

  • Direkt-Chat
  • Einfache Migration
  • Email-Richtlinien
  • Kalender und Aufgaben
  • Leistungsstarke Suchmaschine
  • Mehrere Domänen
  • Mehrere Konten
  • Ordner und Etiketten
  • Schalttafel
  • Unbegrenzte Gruppen

Zoho Mail Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Zoho Mail.

F. Welche Preispläne bietet Zoho Mail an?

Zoho Mail bietet folgende Kostenpläne an:

Beginnt ab: 2,00 $/Monat

Preismodell: Kostenlos, Abonnement

Kostenlose Testversion: Verfügbar

F. Was sind die Hauptfunktionen von Zoho Mail?

Zoho Mail bietet die folgenden Funktionen:

  • Kalender und Aufgaben
  • Schalttafel
  • Einfache Migration
  • Email-Richtlinien
  • Ordner und Etiketten
  • Direkt-Chat
  • Mehrere Konten
  • Mehrere Domänen
  • Leistungsstarke Suchmaschine
  • Unbegrenzte Gruppen

F. Wer sind die typischen Nutzer von Zoho Mail?

Zoho Mail hat die folgenden typischen Kunden:

Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Non-Profit, Kleine Unternehmen

F: Welche Sprachen werden von Zoho Mail unterstützt?

Zoho Mail unterstützt die folgenden Sprachen:

Tschechisch, Dänisch, Niederländisch, Englisch, Französisch, Deutsch, Ungarisch, Italienisch, Japanisch, Koreanisch, Polnisch, Portugiesisch, Russisch, Spanisch, Schwedisch, Türkisch, Ukrainisch

F. Welche Preispläne bietet Zoho Mail an?

Zoho Mail hat folgende Preismodelle:

Kostenlos, Abonnement

F. Unterstützt Zoho Mail mobile Geräte?

Zoho Mail unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert Zoho Mail?

Zoho Mail kann in folgende Anwendungen integriert werden:

NEWOLDSTAMP, Workato, Zoho CRM, Zoho Docs, Zoho Projects, Zoho Recruit, Zoho SalesIQ, Zoho SalesInbox, Zoho Show, Zoho Sites

F. Welche Varianten der Kundenbetreuung bietet Zoho Mail an?

Zoho Mail bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen