Zoho Mail Funktionen, Bewertungen & Alternativen

Zoho Mail

Email-Hosting & Mailbox-Management für Business-Anwender

4.5/5 (233 Bewertungen)

Zoho Mail Übersicht

Zoho Mail ist ein Email-Hosting-Service für die Bedürfnisse moderner Unternehmen. Er bietet erstklassige Funktionen, die sogar diejenigen von Desktop-Email-Software für Business-Anwender übertrifft, um effektiv zu kommunizieren, während die detaillierten Anforderungen von IT-Administratoren hinsichtlich der benutzerdefinierten Anpassung und dem Mailbox-Management erfüllt werden. Zusätzlich bietet die nahtlose kontextuelle Integration mit 20+ anderen Zoho-Anwendungen eine verbesserte Produktivität und Zusammenarbeit. Für Geschäftskunden bietet Zoho Mail eine vertraute aber noch deutlichere Webmail-Oberfläche mit erweiterten Funktionen. Integrierte Kalender, Aufgaben, Notizen und Kontakte lassen sich mit gängigen Desktop-Clients synchronisieren. IPad-App verfügbar. Für IT-Administratoren bietet Zoho Mail eine robuste Administrations-Konsole, um Unternehmens-Emails in jeder Hinsicht zu verwalten. Da die Nachrichtendaten auf unserem sicheren Cloud-Datenzentrum gespeichert werden, stellt die Instandhaltung und Aktualisierung von Mailservern keine Belastung mehr dar. So können sich die Mail-Administratoren entspannt auf die Regulierung und Überwachung des Email-Verkehrs konzentrieren.

Preis

Beginnt ab
$2/Monat
Preisoptionen
Kostenlose Testversion
Free
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Asien, Australien, Brasilien, Kanada, China und 5 weitere , Europa, Deutschland, Indien, Japan, Lateinamerika

Unterstützte Sprachen

Tschechisch, Dänisch, Niederländisch, Englisch, Französisch und 12 weitere , Deutsch, Ungarisch, Italienisch, Japanisch, Koreanisch, Polnisch, Portugiesisch, Russisch, Spanisch, Schwedisch, Türkisch, Ukrainisch

Zoho Mail Bewertungen

Gesamtbewertung
4.5/5
88% Positive Bewertungen
150
Ausgezeichnet
56
Sehr gut
16
Durchschnitt
7
Gering
4
Schlecht
Mit Google übersetzen

A learning experience that has helped me better understand the managing the finer points of business

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 18.6.2018
Quelle der Bewertung: Capterra

I ended up learning a lot about the finer points of running a business. By being able to set up my own FREE email server, I now have my own "place" to host all of my work related emails, organize them to my liking, and further share it with the rest of my employees. With the Streams folders, it makes general communication between employees quick and easy, and moderated for appropriateness. It's an incredibly secure way to build a platform for business related communication, both with customers, and with my own team. Overall, this is one of the programs I accredit my budding success (and sanity) to.

Vorteile

The amount of internal organization this software has, has propelled the rate at which I'm able to get work done. I absolutely love the way you can filter through your emails based on an almost mind boggling amount of search fields. I especially love the attachment filter, as so many of my emails have pictures and PDFs. Even further, the interface for the server is very legible, and as you click through to your emails, the new windows cascade and expand to the right, making it easy to quickly scan for necessary information. The extra applications/plug-ins such as Group Calendars, Streams, Tasks, etc. make internal company communication SO EASY! Honestly, I could talk about the inter-connectivity of the software all day. Not to mention, it's very easy to configure your email with a custom domain server, and as a webmaster, that's just one less headache I want to deal with.

Nachteile

I first started using Zoho Mail when I was still learning how to write basic HTML and CSS code, and at the time there was a bit of a learning curve for myself when it came to the initial setup of the product. Some of the vocabulary I had yet to learn was throughout the email client, and made it somewhat hard to understand exactly what I was doing. With that being said, Zoho has literally hundreds of resources that are both directly from the company, and from other reliable sources, on how to overcome the "language barrier" and take you through the setup process set by step. So, although there is a learning curve with certain steps, there's still innumerable amounts of resources to help you through the process.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
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Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Free business email has never been this good

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 5.12.2018
Quelle der Bewertung: Capterra

Zoho Mail solved two huge problems for us: internal communication and professional company branding in our emails. We needed a platform to facilitate better communication within the company. We chose Zoho to begin with because it was free​ but found that its functionality surpassed what we were hoping for. Before we had been using free services that required us to cram our company name into the sender portion of the email (e.g., joe.mycompany@gmail.com). This looked unprofessional. Since moving to Zoho, all our outgoing emails now look professional​ and uniform with our company website dot com in the domain portion.

Vorteile

This email service does everything and more than we needed or wanted. It has spam filters (and they work!) You can organize and filter mail to automatically go to predetermined​ folders. You can set up and moderate several accounts for employees. You get to attach your​ own company/website name to the end of the email address (e.g., joe@mycompany.com). And it's totally affordable for small companies. 25 free user accounts and unlimited groups for free! Customer service is great for a free service. I have emailed them to report a problem​ and have received a response within an hour. The longest I had to wait was 24 hours, but it was during a peak season, so I'm not surprised. They are surprisingly​ attentive and timely for a free service.

Nachteile

It is a bit complicated and involved in regards to setup. Someone with a little knowledge won't have a problem. But if you have trouble setting up a gmail account, you'll definitely need some help with this.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Why Zoho Mail is best for your business

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 3.10.2018
Quelle der Bewertung: Capterra

On summing up, I would like to say my experience with Zoho has been good. Simple layout, speed, and advanced features are things which make me remain on Zoho mail. Anyway, It also helped our organization to deal with clients in a professional way. There is always an opportunity for improvement but Zoho mail is still beneficial for small and large scale organizations.

Vorteile

My experience with Zoho mail has been best since I started using it. Simple User Interface and advance features helped our organization in different ways. Zoho Mail's inbuilt features like Notes and Task creator helped me in keeping the record of important points and memorizing the targets. Any beginners can easily use Zoho mail without any prior training as it is very simple. The speed of the Zoho mail is excellent and it never put any email on delay which makes my clients satisfied and brought more business for us.
Further, you can also create an email group to have better interaction amongst all the team members. Now worry if you don't like the color and layout of you Zoho within few clicks you can change it. Sometimes I had to schedule some emails and it worked very well as emails were got delivered at the right time. I like Zoho mail due its speed, quality and instant customer support

Nachteile

Even though Zoho mail is the best business email service provider but there is also one issue which I used to face frequently. There is pop up comes which informs about memory exhausted but in actual it did not happen. This is an annoying pop up message and sometime it halt the email services for a short time

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

8.0/10
Mit Google übersetzen

The most economical option with more options in email

Täglich für 6-12 Monate genutzt
Bewertet am 31.10.2018
Quelle der Bewertung: Capterra

In general, work with zoho is good, despite the points against, the mail of zoho has all the options to be an excellent service provider, the mobile and web versions I think are the best, has multiple options and On the other hand, it offers the free option to host the business mail of your company if you have your own domain, but depending on the domain it can be for 25 accounts or less.

Vorteile

What I like about zoho mail is that it is an excellent alternative to traditional email providers, it offers you a service without any publicity which is very much appreciated, you have the option to open a personal email with zoho or if you prefer an email business at very competitive prices, zoho interface seems very clean and functional, you can modify it from the configuration, which has many options to change and customize your email, has very practical modes of notifications as it groups you emails electronic devices according to the order of priority given to them, so that they are ordered and ready for the corresponding reading. It has a version for each device that is needed and it really is very practical and the emails arrive instantly.

Nachteile

What I do not like is that in the free option you do not have the pop and imap options are only available for the payment option so it is impossible to use the zoho client to receive or send your emails to other platforms if you do not make a payment and you subscribe to their service, on the other hand the pc client is quite deficient, it is a web version of reduced proportions, and you can not configure other accounts unless you close the session of the main account.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
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Weiterempfehlungsquote

9.0/10
Mit Google übersetzen

How can anyone go wrong with exceptional service and support? After all, it's FREE.

Bewertet am 29.4.2016
Quelle der Bewertung

Have utilized Zoho for a few years now. Found it available as an alternative to gmail with concerns for privacy and available support. Even though back in those times Zoho did not offer any mobile apps, I found Zoho to be be of a great value and strong potential to build a great value proposition to their users. And... My expectations came to fruition. Zoho has not let me down.

Today I had to find out why one of my messages (an important one, if I may add) was not delivered to a recipient. I copied the subject, time stamp, "to" credentials and sent it to support@zohomail.com. 12 hours later I received a thoughtful and thorough explanations (with visual data backing-up) on why my e-mail WAS delivered, but recipients server filtering out and deleting it through their spam protection. Steps were offered to remedy such instance not to happen in the future. I was "floored..."

Today I have noticed that their Android and iPhone apps are present and function very well. Integration with mail clients is a breeze to configure. "Cloud" and support of such is available and we have no issues using it.

Overall, I'm impressed with Zoho and their growing pains are very limited. From user perspective - I have not noticed any hurdles or bugs or goofy approaches to simplified mail service approach. Their new e-mail interface was not pushed onto me, but suggested to use. Still not sure if I like it and the option to revert to "old" and proven interface is still there for me in case I change my mind.

How can anyone go wrong with such service if it is FREE, I thought?! When I'm asked to provide my e-mail, I proudly spell out "@-Z-O-H-O.com" and questions follow - "What is Zoho?" My typical answer is - "One of my best kept secrets..."

I was one of the first to sign-up with gmail and am glad I discovered Zoho to be one of their first users as well. Give them a try - they are working out their support streamline and response SLAs are acceptable.

Vorteile

Free
Short support SLAs
Android, iPhon apps
Ability to scale up or down in pricing depending on your needs
Stable mail platform
Courteous and Polite associates
Cloud storage
Many options for businesses for paid and free accounts

Nachteile

None that I have found so far

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Zoho Mail Preis

Beginnt ab
$2/Monat
Preisoptionen
Kostenlose Testversion
Free
Abonnement
Preis-Leistungs-Verhältnis

Zoho Mail Funktionen


  • API
  • Aktivitäts-Dashboard
  • Anrufaufzeichnung
  • Anrufer-ID
  • Anrufüberwachung
  • Automatische Benachrichtigungen
  • Berichterstattung und Statistik
  • Berichterstattung über Anrufe
  • CRM-Integration
  • Chat
  • Erhalten
  • Integration von Dritten
  • Konferenzschaltungen
  • Live- / Videokonferenzen
  • SMS-Integration
  • Sofortnachrichten
  • Umleitung der Anrufe
  • Voice-Mail
  • Weiterleitung von Anrufen (Call Routing)
  • Überwachung

Zusätzliche Informationen für Zoho Mail

Schlüssel-Features von Zoho Mail

  • Direkt-Chat
  • Einfache Migration
  • Email-Richtlinien
  • Kalender und Aufgaben
  • Leistungsstarke Suchmaschine
  • Mehrere Domänen
  • Mehrere Konten
  • Ordner und Etiketten
  • Schalttafel
  • Unbegrenzte Gruppen

Zoho Mail Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Zoho Mail.

F. Welche Preispläne bietet Zoho Mail an?

Zoho Mail bietet folgende Kostenpläne an:

Beginnt ab: $2/Monat

Preismodell: Free, Abonnement

Kostenlose Testversion: Verfügbar

F. Was sind die Hauptfunktionen von Zoho Mail?

Zoho Mail bietet die folgenden Funktionen:

  • Kalender und Aufgaben
  • Schalttafel
  • Einfache Migration
  • Email-Richtlinien
  • Ordner und Etiketten
  • Direkt-Chat
  • Mehrere Konten
  • Mehrere Domänen
  • Leistungsstarke Suchmaschine
  • Unbegrenzte Gruppen

F. Wer sind die typischen Nutzer von Zoho Mail?

Zoho Mail hat die folgenden typischen Kunden:

Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Non-Profit, Kleine Unternehmen

F: Welche Sprachen werden von Zoho Mail unterstützt?

Zoho Mail unterstützt die folgenden Sprachen:

Tschechisch, Dänisch, Niederländisch, Englisch, Französisch, Deutsch, Ungarisch, Italienisch, Japanisch, Koreanisch, Polnisch, Portugiesisch, Russisch, Spanisch, Schwedisch, Türkisch, Ukrainisch

F. Welche Preispläne bietet Zoho Mail an?

Zoho Mail hat folgende Preismodelle:

Free, Abonnement

F. Unterstützt Zoho Mail mobile Geräte?

Zoho Mail unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert Zoho Mail?

Zoho Mail kann in folgende Anwendungen integriert werden:

SignOffPro, Workato, Zoho CRM, Zoho Docs, Zoho Projects, Zoho Recruit, Zoho SalesIQ, Zoho SalesInbox, Zoho Show, Zoho Sites

F. Welche Varianten der Kundenbetreuung bietet Zoho Mail an?

Zoho Mail bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen