Cisco Webex

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4,4 /5 (4340 Bewertungen) Eine Bewertung verfassen!

Cisco Webex Übersicht

Was ist Cisco Webex?

Cisco WebEx verbindet Desktop-Sharing über einen Web-Browser mit Telefonkonferenzen und Video, so dass jeder das Gleiche sieht, während der Nutzer spricht.

Cisco Webex Übersicht

Kosten

Beginnt ab
12,85 €/Monat

Preisoptionen

Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

Cisco Webex Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika, Kanada, Vereinigtes Königreich, Australien, China und 4 weitere , Indien, Japan, Deutschland, Brasilien
Unterstützte Sprachen
Chinesisch (vereinfacht), Chinesisch (traditionell), Englisch, Französisch, Deutsch und 5 weitere , Italienisch, Japanisch, Koreanisch, Portugiesisch, Spanisch

Medien

When joining rooms, users can define whether they with to call in or be called
Users can initiate and join meetings
Multiple participants can be added to a meeting room
Screen sharing allows users to share information from their device
Video conferencing is supported
Cisco Webex offers native apps for Android and iOS
Users can view all of their upcoming scheduled meetings
Before screen sharing begins, Cisco Webex confirms that the user wants their screen to be seen
Videos zu Cisco Webex Cisco Webex Screenshot: When joining rooms, users can define whether they with to call in or be called Cisco Webex Screenshot: Users can initiate and join meetings Cisco Webex Screenshot: Multiple participants can be added to a meeting room Cisco Webex Screenshot: Screen sharing allows users to share information from their device Cisco Webex Screenshot: Video conferencing is supported Cisco Webex Screenshot: Cisco Webex offers native apps for Android and iOS Cisco Webex Screenshot: Users can view all of their upcoming scheduled meetings Cisco Webex Screenshot: Before screen sharing begins, Cisco Webex confirms that the user wants their screen to be seen

Cisco Webex Bewertungen

Cisco Webex Bewertungen

Gesamtbewertung
4,4
/
5
Ausgezeichnet
2250

Sehr gut
1641

Durchschnitt
375

Gering
63

Schlecht
11

Preis-Leistungs-Verhältnis
4,2
Funktionen
4,3
Bedienkomfort
4,2
Kundenbetreuung
4,2
90% haben diese Anwendung empfohlen
Oscar A.

Webex - Excellent for collaboration

In general I found it a very useful tool.
I mainly use the conference module, but the support module has given us very good results.
The extensions for browsers or for Outlook have been helpful, as well as the desktop application.


Mit Google übersetzen
Verifizierter Rezensent

User Friendly Collaboration Tool

Overall Webex has helped our organization meet with each other regardless of our location. It allows us to train new hires, schedule 1:1s with employees, or simply collaborate to bring out a project.


Mit Google übersetzen
Steve B.

How the mighty have fallen

WebEx used to be great software. Now it is mediocre software that is overpriced and underfeatured. Asking a question on a Cisco forum about WebEx has the moderator close your question and redirect you to a WebEx site. WebEx is past its prime, and it shows in the lack of revolutionary or even maintenance features in the WebEx client. Nearly any other choice will be cheaper and offer a better experience to users.


Mit Google übersetzen
Vadiraja T.

One of the best, could be better

So far, the experience with the application is really good compared to other ones which I have used. So thanking the team for this and hope they still update it better than what it is today so it can reach the level which we expect from it in upcoming years.


Mit Google übersetzen
Kevin H.

Teleconferencing software with an enterprise mindset

Overall, the product works well enough. The features and quality of the video and audio work well to the point that we can perform paid consultations and workshops with our members. The interface is straightforward and is used by all of our technical and nontechnical staff on a daily basis with great success.


Mit Google übersetzen
Oscar A.
Branche: Informationstechnologie & -dienste
Untern. Größe: 11-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Webex - Excellent for collaboration

Wöchentlich für Mehr als 2 Jahre genutzt
Bewertet am 7.2.2020
Quelle der Bewertung: Capterra

In general I found it a very useful tool.
I mainly use the conference module, but the support module has given us very good results.
The extensions for browsers or for Outlook have been helpful, as well as the desktop application.

Vorteile

It is a very easy to use tool and compatible with several devices.
It allows us to collaborate from our cell phones or PC.
The fact that you can dial a number to join the conference gives you more frexibility to collaborate with third parties.
Security with passwords for meetings can be improved.
Serving for remote support is quite useful as well.

Nachteile

The price could be a disadvantage compared to other software or similar app's.
I think it needs to have more flexible plans.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Verifizierter Rezensent
Branche: Telekommunikation
Untern. Größe: 5.001-10.000 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

User Friendly Collaboration Tool

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 13.8.2020
Quelle der Bewertung: Capterra

Overall Webex has helped our organization meet with each other regardless of our location. It allows us to train new hires, schedule 1:1s with employees, or simply collaborate to bring out a project.

Vorteile

I have several favorites when it comes to Webex. I really like how you can schedule unique future meetings with recurring sessions and how you can also schedule ad-hoc meetings using your Personal Room. The use of the personal room is one of my favorites because you have your unique link that you can start whenever, or you can choose to not use your personal room and schedule meetings ahead.
I also like the new virtual background and blur features that were just released.

Nachteile

Sometimes it uses up a lot of bandwidth... that's to be expected. However, it can cause overload when you are sharing webcam and perhaps doing a demo on a product. Of course that is relative to your OS, but it's one of the things that I notice specifically when I use Webex.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Steve B.
Branche: Finanzdienstleistungen
Untern. Größe: 10.000+ Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

How the mighty have fallen

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 8.9.2018
Quelle der Bewertung: Capterra

WebEx used to be great software. Now it is mediocre software that is overpriced and underfeatured. Asking a question on a Cisco forum about WebEx has the moderator close your question and redirect you to a WebEx site. WebEx is past its prime, and it shows in the lack of revolutionary or even maintenance features in the WebEx client. Nearly any other choice will be cheaper and offer a better experience to users.

Vorteile

WebEx was the default leader in virtual meetings. Subsequent to its acquisition by Cisco, things got markedly better. The tool had broad integration with scheduling tools like Outlook, and the (relatively) recent addition of the ability to attend a meeting using only a browser is an added bonus for people who lack administrative rights on their PCs.

Nachteile

With stiff competition from Microsoft's Skype for Business, the venerable GoToMeeting, and newer arrivals like Slack and Zoom, WebEx is now a choice amongst many. When WebEx works, it does so decently at best. It suffers from bandwidth issues, even with only two participants in the same building. Furthermore, if a large enterprise buys an account, they are given "dedicated" support. When the client recently kept crashing every time I joined a meeting, I called the WebEx support number. After a half hour, I was told I needed to be transferred to our company's dedicated support team, who (after an hour of not being able to fix my problem) said I needed to be transferred to Cisco. Their agents wanted me to roll back device drivers (that hadn't been updated in over three months) and even suggested I may need to reinstall my operating system! I told them I had no issues with any of the other tools I use daily (Hangouts, Slack, Zoom, Skype for Business) and that I could attend a WebEx meeting if I used a browser. The agents only knew how to read from a script, and still haven't solved my problem.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 3.0/10

Vadiraja T.
Branche: Informationstechnologie & -dienste
Untern. Größe: 10.000+ Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

One of the best, could be better

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 26.8.2020
Quelle der Bewertung: Capterra

So far, the experience with the application is really good compared to other ones which I have used. So thanking the team for this and hope they still update it better than what it is today so it can reach the level which we expect from it in upcoming years.

Vorteile

> The primary option which I liked really in this software is connectivity from other sources like mobile phone or other for audio connections which helped me a lot whenever I was stuck in the less internet connection speed.
> Webex is so far the best one I have ever seen where the speed and ease of use is on the stake here. The ease of use as I mentioned really applies to this since as soon as the connection has been done, the options to join the meeting and the security it applies to the meeting is the one I like the most.
> Other than that, the speed as mentioned before, even in the low internet speeds, the lack of any lag makes this application the most I used ever.

Nachteile

There is really less things which I don't like about this software which is desktop application readiness. Whenever I always connect through the desktop application, sometimes it takes a lot of time to join the meeting which would result in some of the escalations which you can get in your professional life. I hope this would be made better in the upcoming versions.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 8.0/10

Kevin H.
Branche: Telekommunikation
Untern. Größe: 51-200 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Teleconferencing software with an enterprise mindset

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 25.8.2020
Quelle der Bewertung: Capterra

Overall, the product works well enough. The features and quality of the video and audio work well to the point that we can perform paid consultations and workshops with our members. The interface is straightforward and is used by all of our technical and nontechnical staff on a daily basis with great success.

Vorteile

The software is relatively easy to use and set up from both an administrator and user perspective. We have been using this software for around two years, and we have had success with 1-1 Meetings, group meetings, company-wide town hall meetings, and large workshops or other events involving people from both inside and outside of our organization. The integration with GSuite email and calendaring works great, and the ability to have personal rooms along with persistent rooms for invited guests has been a big feature for us, especially with everyone working from home. Finally, the integration with the RoomKit devices in our conference rooms has worked really well with bridging together on-premise and remote workers during meetings and other collaboration sessions.

Nachteile

While there is a stand-alone application which can run all the time on your computer, I feel there is a fair amount of confusion as to if it should be used or to always simply rely on the web client for everything. Product features seem to lag significantly behind other solutions such as Microsoft Teams and Zoom, and I have found that WebEx is slower in connecting to meetings, and has lower video quality, than Zoom.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 7.0/10

Nutzerempfehlung
8,1/10
Basierend auf 4.340 Benutzerbewertungen
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Cisco Webex Preis

Cisco Webex Preis

Beginnt ab
12,85 €/Monat
Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4,2/5
Basierend auf 4.340 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
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Cisco Webex Funktionen

Cisco Webex Funktionen

API
Aktivitäts-Dashboard
Anrufaufzeichnung
Anrufer-ID
Anrufüberwachung
Automatische Benachrichtigungen
Berichterstattung und Statistik
CRM-Integration
Chat
Echtzeit-Berichterstattung
Integration von Dritten
Kommunikationsmanagement
Konferenzschaltungen
Kontaktmanagement
Kundenspezifisches Branding
Sofortnachrichten
Umleitung der Anrufe
Videokonferenzen
Voice-Mail
Weiterleitung von Anrufen (Call Routing)
Funktionen
4,3/5
Basierend auf 4.340 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
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Kategorien

Zusätzliche Informationen für Cisco Webex

Zusätzliche Informationen für Cisco Webex

Schlüssel-Features von Cisco Webex

  • "Ruf mich an"
  • Administrator-Kontrollen
  • Anrufaufzeichnung
  • Anrufteilung
  • Bildschirmteilung
  • Chat & Brainstorming-Tools
  • Chat-Funktion
  • End-to-End-Verschlüsselung
  • Integration von Dritten
  • Kollaborationstools
  • Konferenzschaltungen
  • Live- / Videokonferenzen
  • Meeting-Aufnahme & Wiedergabe
  • Multimedia-Content-Sharing
  • Sofortnachrichten
  • Teilen von Anwendungen / Dateien
  • Videoanruf-Aufzeichnung
  • VoIP
  • Web- und Videokonferenzen
  • WebEx Mobil
  • Webinare
  • Zwei-Wege-Audio und -Video

Cisco Webex Häufig gestellte Fragen

Cisco Webex Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Cisco Webex.

F. Welche Preispläne bietet Cisco Webex an?

Cisco Webex bietet folgende Kostenpläne an:

Beginnt ab: 12,85 €/Monat

Preismodell: Kostenlos, Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von Cisco Webex?

Cisco Webex bietet die folgenden Funktionen:

  • "Ruf mich an"
  • Administrator-Kontrollen
  • Teilen von Anwendungen / Dateien
  • Anrufaufzeichnung
  • Anrufteilung
  • Chat & Brainstorming-Tools
  • Chat-Funktion
  • Kollaborationstools
  • Konferenzschaltungen
  • End-to-End-Verschlüsselung
  • Sofortnachrichten
  • Live- / Videokonferenzen
  • Meeting-Aufnahme & Wiedergabe
  • Multimedia-Content-Sharing
  • Bildschirmteilung
  • Integration von Dritten
  • Zwei-Wege-Audio und -Video
  • Videoanruf-Aufzeichnung
  • VoIP
  • Web- und Videokonferenzen
  • WebEx Mobil
  • Webinare

F. Wer sind die typischen Nutzer von Cisco Webex?

Cisco Webex hat die folgenden typischen Kunden:

Kleine Unternehmen, Großunternehmen, Freie Mitarbeiter, Mittlere Unternehmen

F: Welche Sprachen werden von Cisco Webex unterstützt?

Cisco Webex unterstützt die folgenden Sprachen:

Chinesisch (vereinfacht), Chinesisch (traditionell), Englisch, Französisch, Deutsch, Italienisch, Japanisch, Koreanisch, Portugiesisch, Spanisch

F. Welche Preispläne bietet Cisco Webex an?

Cisco Webex hat folgende Preismodelle:

Kostenlos, Abonnement

F. Unterstützt Cisco Webex mobile Geräte?

Cisco Webex unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert Cisco Webex?

Cisco Webex kann in folgende Anwendungen integriert werden:

Act-On, Astea Alliance, Bitium, Docebo, Dropbox Business, ExpertusONE, Paradiso LMS, SharpSpring, eFront, eTrigue

F. Welche Varianten der Kundenbetreuung bietet Cisco Webex an?

Cisco Webex bietet folgende Optionen für Kundensupport:

Online-Support, Häufig gestellte Fragen, Video-Anleitungen, Wissensdatenbank