DentiMax Dental Software Funktionen, Bewertungen & Alternativen

DentiMax Dental Software

Online & On-Premise Dental software & digital sensors

4.7/5 (89 Bewertungen)

DentiMax Dental Software Übersicht

DentiMax provides digital X-ray sensors and practice management dental software for the dental industry, offering a web-based or on-premises Windows system. DentiMax Online offers broadest access to practice information with secure connectivity from any location, along with advanced feature synonymous with each price plan. Schedule patient bookings with the appointment book, while producing detailed treatment plans and using the lab tracker tool to ensure crown, bridge and other work is ready to go. Record unique clinical notes with a collection of templates and use the built-in time clock to track staff attendance and print payroll summaries.

Advanced features include clinical charting and periodontal charting via a Perio Exam Screen that makes entering, graphing and comparing periodontal measurements more intuitive. Ledger tools enable payment collection from patients and insurers, while a credit card module allows cards to be entered or swiped just once. Security settings can be customized to reflect appropriate user levels and DentiMax also supports the ability to create custom patient release forms with tablet registration capabilities. Full technical support with online training is also given, alongside automatic software upgrades and online data backups.

Preis

Beginnt ab
$49/Monat
Preisoptionen
Kostenlose Testversion
Einmalige Lizenz
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Kanada, Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

DentiMax Dental Software Bewertungen

Gesamtbewertung
4.7/5
96% Positive Bewertungen
70
Ausgezeichnet
15
Sehr gut
1
Durchschnitt
1
Gering
2
Schlecht
Mit Google übersetzen

My staff and I have used DentiMax for over ten years now and I have only good things to say about it. I Love This Software!!!

Täglich für 1-5 Monate genutzt
Bewertet am 29.10.2016
Quelle der Bewertung: SoftwareAdvice

I can’t say enough about the training and support that I have received from DentiMax! Their trainers are amazing (yes Alicia that’s you ) and their support is amazing too! I have used various software programs over the years, including Softdent and Dentrix , and can say without hesitation that DentiMax is by far and away the best system that I have ever used.
One of the things that I like so much about DentiMax is its reporting and billing capability. The software provides dead on accurate numbers that enable us to collect the patient’s portion before we ever bill the insurance. This is so nice. Another thing that I love about the software is its integration with digital imaging. My DentiMax’s imaging software totally integrates with the practice management side and the x-ray images are beautiful. In fact, my DentiMax digital sensors produce a better quality, crisper x-ray image than my associate’s far more expensive digital x-ray sensors (I tried to tell him).
If you are looking for a complete system that is easy to use, you should go with DentiMax. Don’t be chintzy and skip out on getting training and support. It’s not very expensive and they are very good.

Vorteile

• I love the appointment book! I wish my iPhone appointment book was as easy to use. From my patient’s appointment, I can flow to their chart, ledger, patient and perio screens and access any information I want on the patient. It’s easy to move appointments around, view the scheduled production, revenue and cash flow by day and month … I can’t say enough about the appointment book.

• I like the charting screen a lot too. I can even see my patients x-rays while I am treatment planning. Also, the clicks to treatment plan a patient are about ½ the clicks of the other systems I have used. It’s just nice to be able to quickly treatment plan and present it to the patient without taking a lot of time.

• The ledger is really good. Right on the ledger, I can easily see what the patient owes and what the insurance owes. It also shows if the deductible has been met and what is left on the max benefit.

• Clinical notes. It took me a while to give up my paper note and go electronic. All I can say is what a HUGE TIME SAVER!!! DentiMax has to have the best clinical notes on the market!

• Reports and Statements. They’re good and easy to use. There are several statements but the one I like the most is the anticipated family statement. It tell the patient what they owe and what their insurance owes in detail. When my patient’s get a statement, they just pay it; the info is all right there. The statements are really good.

Nachteile

I wish I had gone straight to DentiMax when I first started my office. I guess that’s not a con but that’s how I really feel.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

THE PROGRAMMERS NEED TO WORK IN A DENTAL OFFICE FOR AWHILE!!!! MAYBE THEN CHANGES WOULD BE MADE!!!

Täglich für 1-5 Monate genutzt
Bewertet am 27.10.2016
Quelle der Bewertung: SoftwareAdvice

We are a small Family Dental practice- one Dentist, 1 Assistant,1 hygienist and 2 front desk ladies. Have been using this program for 3 years. Previously had Datateam. Although there are decent features with this Program, there are so many that shouldn't even be an issue. I am not the type of person who needs Support for how to work the Dentimax Program. However, there are so many issues with the Program that I deal with because I refuse to pay for Support to fix their programming problems. An example, there is a 1 cent rounding problem. The program tells you what the patient's balance is, then they pay it in full. When you put payment in and print out a receipt, a lot of the time it says they owe a cent or overpaid by 1 cent.
If I had to do it again I would pay a little more just to get a program that has the Standard features you would expect with a Dental Program.

Vorteile

We like the email appointment reminders. We recently signed up with ZipWhip (awesome product) so we can text patients using our office landline. $20 unlimited texts. Rumor has it Dentemax is finally coming into the texting age and they will be charging $30 a month for 500 texts. Since we text way over that we will probably stick with ZipWhip since it is so easy to use, unlimited texts and cheaper.
Other Pros......I guess right now I am so frustrated because I know all the issues we have to deal with on a daily basis should not be a problem and it is overshadowing the good of the program.

Nachteile

1.) HUGE, HUGE, HUGE PROBLEM!!!!!...... a dental program that does not allow you to choose prophy frequencies of 2/12 consecutive months. They only allow you to pick 1/___ months. This does not help at all with the people having the 2/12 consecutive months. I decided to write this review after getting another rejection from an insurance company rejecting a cleaning and exam due to frequencies on a patient having the 2/12 months frequency plan. The prophy was done 6 months from the last cleaning but not 12 months from the prophy before the previous one. This makes patients angry having to pay for a check up! They hold us responsible for when their insurance will pay for their cleanings. So either charge the patient and lose them, or write off and lose money. When I called Dentemax about this problem I was told "most people have the 1/6 mos" and the gentleman from Dentemax had never heard of cleanings 2 in12 months. Seriously!!! This should be a STANDARD FEATURE in any Dental Program. You should not manually have to check this manually for every patient!!!!
2) Cores - It is general dental office knowledge that cores are Class III for 99.9% of patients with Insurance. Dentemax has Cores defaulted to Class II. So if you want the program to calculate the core copay correctly, you have to figure it out manually and adjust insurance estimate w on each and every core you ever key in. Or, you can go into every insurance plan and manually classify the code as Class III. (Right now just for Delta Dental we have 200 insurance plans in the computer. So that would mean making that adjustment 200 times for Delta, not including every other Insurance plan we have)
3. Unable to print out an envelope to a Patient or an Insurance Company unless we have a special printer. Come on!!! So we manually write out addresses. Lots of fun!! Plus the Statements aren't aligned to put into a window envelope. You have to do oragami so the address on the Statement shows in the envelope window.
4. Walk out Statements are confusing and hard to understand for Patients. Be ready to try and explain the bill.
5. For some reason when you are in the patient ledger and tell a patient what their balance is, then they give you payment, you go into "Add Patient Payment", the balance is different a lot of the time for no rhyme or reason.
6. When services are keyed in, a lot of the time Dentemax does not take into account the insurance and charges everything to the patient. Then we need to pull out our calculators and manually figure out the copay and then adjust the insurance adjustment for each procedure. this happens about 75 percent of the time.
7. The Scheduler, could we possibly make the Calendar a little smaller!!!!!!! Take a look at their Scheduler Screen, see that little box in the top left hand corner, see the little arrows...... you have to hit those little arrows to get from month to month. Hopefully you didn't have too much caffeine that morning and your hands aren't shaky. There is a lot of empty space on the lower left of the Scheduler Screen. How hard would it be just to have the months listed so you can easily click on the month you want to get to?!?!?!?!
I could go on and on.

Antwort von Alicia

Hi Lisa,

I certainly appreciate your feedback and the opportunity to help you with the concerns you have voiced. I can understand why you would be frustrated if the below were accurate for the performance of our system and what we represent. Several of these items noted can be resolved by having a short training session or changing a couple settings that made it into your program, without the need for involving programming/development. Our training department would love to reach out and help you with them!

In the meantime, to specifically address the items listed, I first wanted to address the .01 cent rounding issue. That had been brought to our attention previously and resolved in an updated service pack release. Our tech support team will call you to make sure you have the most up to date release at no charge to you.

Also, you are correct, we are actually announcing our very own texting module. Like most software companies do, we have previously worked with a third party service for texting for years. Unlike other companies, the texting we are releasing is our very own texting that we created in house, with complete integration capabilities, since we built it for us. Not all texting products work the same or have all the same features, which is why you will find such a variance in price on the market (ranging up to $200 a month). We do want to offer the best product for the best price to our customers, which will deliver automated messages and integration with virtually no effort on the user end.

1) Cleaning frequencies 2/12 months: I actually did work in dental offices for 12 years, and can verify that there are serveral plans with this frequency. I can also verify that many software solutions do not have the option to indicate this frequency. This is an item on our enhancement list for our next version, and I appreciate your support of adding that feature.
2) Cores: Core build-up’s can certainly get paid out under class III for major services along with crowns. Depending on the insurance plans you are taking and the demographic you are seeing, that may be the case for you more often than not, but I have seen it the other way too (at class II). What’s important is that the system does have the flexibility for you as the user, to alter the default coverage table on the practice level instead of the plan level, so that you are not changing this per insurance plan, but only when it is called for. We can certainly edit that with you in a few minutes with the training department’s help for your plans going forward. We can also set that as the deafult for your older plans as well if the need is still there to do so.
3) We do actually have envelopes or labels in our system that do not require special printers to function. Of course your printer must be able to accept an envelope as something to print on (given the size), but most printers in the last 5 years or so have this capability. We can certainly resolve this with you.
4) Our statements are designed to work just like an EOB does. So when your patient gets a statement from you, and their EOB copy, they can easily follow the two and ensure matching details. We have 3 different options for statements depending on how the office likes to handle billing, and training can run through this with you as well and set the one you like as the default.
5) The payment entry screen is line item accounting, again to follow the flow of an EOB. When you see the patient balance on the ledger, there are several other things you may be seeing, such as the family account versus just the patient account. You have the same options to toggle to in the payment entry screen to make it easy to pay the whole family’s account or just the portion due for one patient. Training can also assist with this item.
6) DentiMax actually will calculate the estimated patient portion for you based on the coverage table on the insurance and the fee schedule associated with that plan. The only reason the total amount should show as the patient portion is if somehow the items are marked as being paid at zero percent on the coverage table of the insurance plan, the items are listed as non-billable to insurance (such as a missed appointment fee), or the claim has been closed already. This is also something the training team can look at in your system and see which item is causing that to be the patient portion and easily resolved.
7) Great minds think alike! For the calendar, you can actually click the month in the top in order to select and jump to a specific month (or year) with an easy drop down menu. You can also change the sreen resolution on your computer if you want to increase the overall size too.

We would really appreciate an opportunity to have a live training session with you to run through these items and anything else on your list!
Thank you kindly.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

4.0/10
Mit Google übersetzen

Great Dental Software - Reasonable Cost

Bewertet am 9.1.2015
Quelle der Bewertung: SoftwareAdvice

Vorteile

DentiMax is easy to use and reasonably priced. The tech support is extremely helpful and even cheerful. They are available without a long wait like other, better-known dental software companies. I've always spoken to a representative who is located in the USA and who answered questions quickly. After the initial DentiMax training, the software follows a logical order, making finding your own answers to questions easy. I paid for an extra hour of training, which I used after I had a few questions and now feel very confident in using all of the functions and customizing fields to my own preferences. I am not highly computer savvy, but Dentimax follows a distinct pattern of thinking that even I can negotiate through the different pages, such as setting up perio and dental charting, ledgers, etc. If you are looking for excellent dental software and have been talking to reps from the 'big' companies, I'd suggest looking at DentiMax. The differences are about nil, but the cost difference will be huge. I work in two dental offices, besides my own alternative practice business, using the two big company software packages in my private practice jobs. Knowing these other two dental software systems allows me to compare directly. DentiMax offers everything the others do, as far as I can tell. So why pay more?

Nachteile

The only one thing I don't like about this software is that probe readings for bleeding points have to be noted before the actual pocket reading or after you finish with pocket numbers. If you chart '5mm' , then bleeding, it advances to the next surface and the red bleeding point will be in the wrong spot. In reality, I won't know if a pocket is going to bleed until I have measured the pocket, so I want to chart the millimeter number and then the bleeding rather than the reverse. You can just go back to the sextant, quadrant, or arch to click on each bleeding point, but this makes charting slower. This is the same problem with Eaglesoft. Dentrix has this one right with charting the millimeter number, then pressing the 'B' key to note a red bleeding point as it actually occurs. For example, press '5B' and you get a 5 mm pocket with bleeding by just clicking on 2 keys. I can't imagine why the bleeding point needs to be noted first.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Great potential, great first impression, poor execution

Bewertet am 22.4.2014
Quelle der Bewertung: SoftwareAdvice

Vorteile

They have very responsive support and training staff. The detailed product help files that are packaged with the product are full of very useful information. There are lots of training materials online. Compared to the competition, it's probably the most user-friendly interface. It doesn't require expensive hardware run.

Nachteile

It's not designed for modern small office networks with domain security. DentiMax requires all users that work with DentiMax to have administrative rights to the PC the software is on. This opens the PC and the network it's on to security breaches since everyone can access everyone else's files on the PC.

It performs poorly compared to competitors. The response time is around 3-5 seconds for Patient record retrieval on a 1 Gbps network and high powered servers. This happens for most clicks on the screen when checking a patient in. It makes conducting business on a busy day very frustrating.

There are numerous little issues such as the mouse cursor not changing to an hour glass to let you know it's thinking. You keep clicking again and again, wondering if the software is stuck. This eventually causes a problem where support has to go to the DentiMax server and clean up "dead" connections.

Closing the program causes a bunch of error messages to appear on screen that you must close individually or kill using the task manager. This happens 98% of the time you close the program. DentiMax is aware of the issue but appears unable to fix it, even after being aware of it for over six months.

The DentiMax feature to force users to change their passwords does not work, and support hasn't been able to figure out why either.

DentiMax imaging allows any user with access to a DentiMax PC - even with the lowest access rights - to reach directly to the server the images are on and delete those images - even all of them, everything at once. They can't see the images, but they can delete them all. Imaging is not client-server software. There is no server keeping everything safe, and the software requires users to have local administrator access to the image storage folder to work. I luckily I had backups when some images where inadvertently deleted.

Their document imaging system doesn't work well in Windows 7. It works well with Windows XP. Windows XP is no longer supported by Microsoft. Again, we had to call support to help them make things more stable for us.

The online help for DentiMax is great. The report designer is a third-party product DentiMax purchased. The online help tells you to get the user guide for the reporting tool from the install CD, but there is no documentation on the install CD.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

3.0/10
Mit Google übersetzen

ABSOLUTE LIFESAVER!!!

Täglich für 6-12 Monate genutzt
Bewertet am 15.9.2017
Quelle der Bewertung: SoftwareAdvice

Long story short,they have thought of EVERYTHING. You can tell the people that have built the program have a Dental background. Same is true for the training, sales and support staff, they can talk the talk!

Vorteile

I have used Dentrix, Curve and Windent, and I can tell you this has been the easiest program to learn. Dentimax is very intuitive and user friendly. The ledger is probably my favorite part of the program because it truly stands out from the others. Unlike other programs, Dentimax is REAL ACCOUNTING! This means when you want to know why a patient still has a balance you can easily look down the ledger and see exactly which item the money is owing from- and ledger notes makes it easy to indicate why money is still owed (ins denied, maxed out, ins lapsed). The ledger also keeps track of insurance history. So the next time a patient comes in and they owe a different amount for their perio maint. you can quickly reference the old plan and explain the difference in coverage. Dentimax also offers a home page which allows me to keep website links, reports and shortcuts to areas of the program all in one place, and accessible with one click. The Document center is very thought out; it's not just scan items in. You can create documents and even have patients sign electronically- on top of being able to scan and store. I also love that i can get to any part of the program without having to move in any particular order. As long as I have the patient selected, I can jump to either their chart, ledger, Rx, perio exam, etc. Plus, with all the fun extras, you can be TRULY PAPERLESS

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote

10.0/10

DentiMax Dental Software Preis

Beginnt ab
$49/Monat
Preisoptionen
Kostenlose Testversion
Einmalige Lizenz
Abonnement
Preis-Leistungs-Verhältnis

MONTHLY PLANS:

Starter: $49 / month*
Standard: $99 / month*
Complete: $199 / month*

*Also requires $199 setup fee. For cloud versions, more than one provider requires an additional fee.

TRADITIONAL ONE-OFF PRICING:

DentiMax: $499 single computer, $1799 for networks
DentiMax Advanced: $998 single computer, $2499 for networks
DentiMax Bundle: $2349 single computer, $4249 for networks

DentiMax Dental Software Funktionen

  • Diagramm-Erstellung
  • Terminverwaltung

  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Anpassbare Berichterstellung
  • Anpassbare Vorlagen
  • Aufgabenplanung
  • Automatische Benachrichtigungen
  • Automatische Erinnerungen
  • Automatisierte Terminplanung
  • Compliance Management
  • Dokumentenmanagement
  • Dokumentenspeicher
  • Elektronische Signaturerfassung
  • Elektronische Zahlungen
  • HIPAA-Compliance
  • Kalenderverwaltung
  • Kundenportal
  • Reklamationsabwicklung
  • Workflow-Management

Zusätzliche Informationen für DentiMax Dental Software

Schlüssel-Features von DentiMax Dental Software

  • Appointment book for scheduling patient appointments
  • Automatic ledger logging capabilities
  • Biometrics-secured data storage and automatic backups
  • Cloud or server based practice management software
  • Collect money from patients and insurance companies
  • Create custom forms and accept electronic signatures
  • Electronic signature capturing
  • Insurance and patient aging reports, deposits slips and more
  • Perio Exam Screen for entering, charting & comparing perios
  • Produce unique release forms and other electronic forms
  • Record unique clinical notes with template support
  • Secure 24/7 access from any location
  • Setup unique customized security settings for each employee
  • Swipe, enter and process patient credit cards once
  • Time Clock tracks employee time, attendance etc
  • Unique and custom reporting capabilities
  • Unlimited technical support with training
  • Verify patient insurance eligibility online
  • automatic system updates and online data backups
  • credit card transactions
  • detailed treatment payment plans
  • insurance verification
  • patient appointment scheduling
  • recall system and recall appointments

Vorteile

  • Cloud-based DentiMax Online delivers practice management software features with secure 24/7 access to practice data from any location with an Internet connection.
  • Unlimited technical support with training provided, along with automatic system updates and online data backups.
  • Schedule patient appointments, produce detailed treatment payment plans and use the Recall System to find patients who require a recall appointment.
  • Create a full range of unique reports and custom patient release forms with electronic capture of signatures for consent waivers and treatment plans.
  • Automatically log late charges using the ledger module to collect payments, accepting single-swipe credit card transactions and verifying insurance eligibility.
  • DentiMax Dental Software Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über DentiMax Dental Software.

    F. Welche Preispläne bietet DentiMax Dental Software an?

    DentiMax Dental Software bietet folgende Kostenpläne an:

    Beginnt ab: $49/Monat

    Preismodell: Einmalige Lizenz, Abonnement

    Kostenlose Testversion: Nicht verfügbar

    MONTHLY PLANS:

    Starter: $49 / month*
    Standard: $99 / month*
    Complete: $199 / month*

    *Also requires $199 setup fee. For cloud versions, more than one provider requires an additional fee.

    TRADITIONAL ONE-OFF PRICING:

    DentiMax: $499 single computer, $1799 for networks
    DentiMax Advanced: $998 single computer, $2499 for networks
    DentiMax Bundle: $2349 single computer, $4249 for networks

    F. Was sind die Hauptfunktionen von DentiMax Dental Software?

    DentiMax Dental Software bietet die folgenden Funktionen:

    • Appointment book for scheduling patient appointments
    • Automatic ledger logging capabilities
    • Biometrics-secured data storage and automatic backups
    • Cloud or server based practice management software
    • Collect money from patients and insurance companies
    • Create custom forms and accept electronic signatures
    • Electronic signature capturing
    • Insurance and patient aging reports, deposits slips and more
    • Perio Exam Screen for entering, charting & comparing perios
    • Produce unique release forms and other electronic forms
    • Record unique clinical notes with template support
    • Secure 24/7 access from any location
    • Setup unique customized security settings for each employee
    • Swipe, enter and process patient credit cards once
    • Time Clock tracks employee time, attendance etc
    • Unique and custom reporting capabilities
    • Unlimited technical support with training
    • Verify patient insurance eligibility online
    • automatic system updates and online data backups
    • credit card transactions
    • detailed treatment payment plans
    • insurance verification
    • patient appointment scheduling
    • recall system and recall appointments

    F. Wer sind die typischen Nutzer von DentiMax Dental Software?

    DentiMax Dental Software hat die folgenden typischen Kunden:

    Mittlere Unternehmen, Kleine Unternehmen

    F: Welche Sprachen werden von DentiMax Dental Software unterstützt?

    DentiMax Dental Software unterstützt die folgenden Sprachen:

    Englisch

    F. Welche Preispläne bietet DentiMax Dental Software an?

    DentiMax Dental Software hat folgende Preismodelle:

    Einmalige Lizenz, Abonnement

    F. Unterstützt DentiMax Dental Software mobile Geräte?

    Wir haben keine Informationen darüber, welche Geräte DentiMax Dental Software unterstützt

    F. Mit welchen anderen Applikationen integriert DentiMax Dental Software?

    DentiMax Dental Software kann in folgende Anwendungen integriert werden:

    BirdEye

    F. Welche Varianten der Kundenbetreuung bietet DentiMax Dental Software an?

    DentiMax Dental Software bietet folgende Optionen für Kundensupport:

    Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen