Mozenda

Mozenda is a great platform for creating webscrapes with assistance from the agent builder. Although the documentation could be better, I find that if I do have any questions, Mozenda support responds quickly and knowledgeably.

The problem with the documentation is really just that it's hard to find how to do more advanced things. Often the information is somewhere in a recording of a webinar, so it can take a bit of time to find it.

Inevitably, there are things that I need to do that require modifying the XPath definitions or working around limitations in the software. For example, Mozenda only captures data in a flat list, so if you would like to capture lists within lists, you have to repeat a lot of data and clean it up outside the tool itself.

The good news is that the API is complete (i.e. everything that can be done in the UIs can be done in the APIs, and more). The API documentation is mostly clear, but sometimes I do need to experiment to make sure I understand exactly what it returns.

Overall, I would recommend Mozenda to people who are looking for a faster alternative to coding their own webscrapes, or to less technical people who have fairly straight-forward requirements or are willing to take the time to learn how things work a little more "under the hood." The support is great!

Please note that opinions expressed in this review are my own and not necessarily shared by my employer.

Good product and customer support. Terrible unethical management and sales methods.

We have used Mozenda to pull in data about potential customers as well as get data on what competitors are doing. Mozenda makes almost any kind of web scraping project simple to do.

Complex web scrapes captured needed data unavailable by 3rd parties without spending beyond our budget. Great marketing tool to develop address, phone, and/or email lists. Their support is awesome but you will use them a lot to get things done.