Smartsheet

Smartsheet

Online-Projektmanagement & Zusammenarbeit

4.4/5 (1039 Bewertungen)

Smartsheet Übersicht

Smartsheet ist eine SaaS-Cloud-Anwendung für Unternehmen, die für das Arbeitsmanagement und die Zusammenarbeit von Unternehmen geeignet ist. Mehr als 80.000 Unternehmen und Millionen von Nutzern in über 175 Ländern vertrauen auf sie.

Die für ihre Online-Projektmanagement-, Zusammenarbeits- und Dateifreigabefunktionen geschätzte intuitive, tabellenähnliche Anwendung von Smartsheet wird weitgehend für die Verfolgung und Verwaltung verschiedener Arten von Aufgaben wie Teamprojekte und Aufgabenlisten, Kundeninformationen, Verkaufspipelines, Veranstaltungszeitpläne und Geschäftsprozesse.

Kunden können online oder durch Integrationen mit führenden Webservices auf ihre Konten zugreifen. Smartsheet ist eine erstklassige Lösung für das Online-Projektmanagement für Google Apps und Salesforce und ist auch in führende Webanwendungen wie Box, Dropbox und Zapier integriert.

Seit 2006 weist Smartsheet eine bewährte Erfolgsbilanz in Bezug auf Nutzerfreundlichkeit, Sicherheit und Systemverfügbarkeit auf. Zu den Kunden zählen kleine und mittlere Unternehmen, Fortune-500-Unternehmen und akademische Einrichtungen sowie lokale und Bundesbehörden.

Das Managementteam besteht aus erfahrenen Geschäftsführern, die über eine umfassende Erfahrung bei der Entwicklung innovativer, benutzerfreundlicher Business-Software verfügen. Der Hauptsitz des Unternehmens befindet sich in Bellevue, Washington. Zu seinen Investoren zählen Sutter Hill Ventures, Insight Venture Partners und die Madrona Venture Group.

Preis

Beginnt ab
14,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Asien, Australien, Kanada, China, Europa und 5 weitere , Deutschland, Indien, Japan, Lateinamerika, Mittlerer Osten und Afrika

Unterstützte Sprachen

Englisch, Französisch, Deutsch, Italienisch, Portugiesisch, Russisch, Spanisch

Smartsheet Bewertungen

Gesamtbewertung
4.4/5
89% Positive Bewertungen
524
Ausgezeichnet
398
Sehr gut
96
Durchschnitt
16
Gering
5
Schlecht
Steve M.
Mit Google übersetzen

Enterprise features and pricing mean you can probably find a startup alternative

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 8.8.2019
Quelle der Bewertung: Capterra

I hated it a few years back when I first started using it. The thing that won me over and made me a power user was the interface refresh about a year ago. I then took the Smartsheet training to be certified and that opened my eyes to the power of the tool (and also to the fact that the sheets I hated were users in our company using it very, very WRONG). Anyway, while we do love it, there are a few antiquated things like concurrent editing that are truly broken (Google sheets can do this just fine!) and the recent price increase for our contract means that we are probably moving to another tool.

Vorteile

--You can easily switch between different views of the same data, e.g. grid vs. Kanban
--Dashboards and reporting are both powerful
--Growing number of integrations
--Commenting per-row is excellent
--Can be used as a simple spreadsheet
--Security/permissions are robust and intuitive
--Excellent training and certs available
--Forms feature is pretty complete for basic stuff
--Very extensive formula capabilities, almost like Excel
--The "business" pricing tier would actually be quite adequate for my group's needs, vs. the enterprise plan
--Nesting/hierarchy of rows can be useful

Nachteile

--No in-cell formatting
--Awkward multi-user editing, no auto-save, other users keep resetting views
--Reporting is difficult, meaning that you have to create separate complex reports instead of just saved views
--Not a true database or app builder
--Notifications system is wonky, delayed, and hard for new users to tame
--Very easy to abuse and misuse, even worse than Excel because you can add in the nesting/hierarchy (we have one user in particular that makes the most gawdawful sheets you've ever seen, partly because of the inherent Smartsheet interface)
--Attachments are pretty rough, not easily visible or visual, and no desktop app integrations (e.g. save a file from Word to SmartSheet)
--No concept of a "document" or app, only the spreadsheet motif; can't do notes or instructions very easily, for example, so people overload rows for this and that makes reporting even harder when you have to manually select rows
--Forms feature not embeddable or graphically complete with formatting to make it look nice
--Not clear how you combine formulas and forms without overwriting formulas at the bottom--I haven't figured this out yet even after years of using it
--Enterprise pricing is now forcing us to consider alternatives, including lower tiers of Smartsheet

Verteilung der Bewertung

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Weiterempfehlungsquote

8.0/10
Nathan S.
Mit Google übersetzen

SmartSheet - A different approach to project management tools

Wöchentlich für Mehr als 1 Jahr genutzt
Bewertet am 19.7.2019
Quelle der Bewertung: GetApp

Project management is a very important part of any Business operation and as such, its important to explore options. Smartsheet appeals to us because we have a strong background with Microsoft Excel and adopting it has been easy.

Our goal is finding a project management solution that works for our teams and ensuring that they actually use it. While everyone has their personal preference, SmartSheet was a better fit as a lot of our teams already use Excel extensively.

Vorteile

SmartSheet is a good project management tool that has an interface similar to Excel.
Pros:

1. Multiple Project Views - Project managers will appreciate the multiple viewing options such as Gannt and Kanban, standard spreadsheet and even a calendar view. Many options for different managers.

2. If Spreadsheets are your thing, SmartSheet is worth a try - If you and your team use spreadsheets a lot, you may appreciate that SmartSheet is based off the concept of spreadsheets, you can adopt and add different sheets for a variety of projects. So whether basic or advanced, a host of users can easily adapt to Smartsheet if they know how to use a spreadsheet, even to the point of adding formulas and formatting of cells. This is a huge selling point which makes SmartSheet a good option.

3. As Good as Project Management tools get - As a project management tool Smartsheet covers the basics. You get milestones, task management, comments, collaboration and project management and as mentioned before the view options.

4. You can add collaborators to a project for free - A good thing is that you can add multiple “users” to access Smartsheets without paying extra. If you do need to give them more privileges, there are options to set them up.

5. Support for Smartsheet is stellar - There is a thriving community of users and help guides and videos if you ever find yourself stuck and not sure what to do.

6. Smartsheet also integrates well with Microsoft Office 365.

Nachteile

There is not a lot to gripe about SmartSheets other than on occasion, the app can lag or suffer an error and finding what error it is and how to fix it can be a little frustrating.

There is a limitation with exporting reports. If you want to display data in a visual way, you may need to manually extract the data and then add it into another application. If the reports feature could be improved and maybe export in a usable format it would be a solid winner.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote

8.0/10
Sadaf G.
Mit Google übersetzen

SmartSheet- Highly recommended Project Management Software

Wöchentlich für 6-12 Monate genutzt
Bewertet am 16.3.2019
Quelle der Bewertung: Capterra

We have a global team of collaborators often working on the same document. SmartSheet, being a web-based collaborative tool makes it effortless to delegate and track tasks, allocate resources, and oversee budget in a concise form. The transparency in this tool is exemplary as one can view activity logs and track changes. Unlike its main competitor MS Project, SmartSheet is capable of tracking real-time workflow wherein changes made by one individual can be reflected across the entire team in an instant.
It functions spectacularly on a range of operating systems (I use it on iOS as well) and has proven to be a cohesive platform to visualize project data in real time, all in one place for all relevant team members to view and work on. I would highly recommend SmartSheet for teams who are looking for project management software that requires minimum training with maximum output.

Vorteile

SmartSheet is a cloud-based tool that helps Project Managers better align their resources, cost and time. Being a part of a virtual team responsible for collaborating whilst managing critical projects, Smartsheet has been indispensable in helping us track project timeline through interactive Gantt charts, establish critical paths, manage team resources, analyze budget and costs, in addition, to document sharing through OneDrive, Skype and even the app.
It is definitely reliable, has a simple user interface, flexibility in function, offers real-time data tracking through dashboards and training additional collaborators is uncomplicated. I love how SmartSheet offers a powerful conditional formatting feature, visualization of data that is editable and printable for presentations and has a spreadsheet-like interface (like Excel) yet is straightforward, unlike its counterparts.
Another thumbs up feature is that SmartSheet offers a 30-day trial wherein full functionality can be tested and project plans produced before actually investing in the software!

Nachteile

Our firm works from Sunday to Thursday (unlike the USA) and though they are advised well ahead, maintenance windows don't always align with our schedule, and we have to work around that. One attribute that can definitely be improved is the option of turning on auto-save, instead of manually saving the document. Often the development of a comprehensive project plan across several collaborators is quite intense and even if one of them fails to manually save the document, it is quite a hassle.

Verteilung der Bewertung

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Weiterempfehlungsquote

7.0/10
Verified Reviewer
Mit Google übersetzen

Smartsheet - Functionality and Communities make this an indispensable application

Täglich für 1-5 Monate genutzt
Bewertet am 1.2.2019
Quelle der Bewertung: Capterra

Overall, my experience with Smartsheet has been wonderful. The extremely active Community has made all the difference in the world, answering questions within an hour or two. The staff are also active in the Community and you can see their passion for the application and truly helping their customers. Smartsheet is highly worth the investment.

Vorteile

Smartsheet has so much going for it. It truly fits the new technological world that we live in by providing more than just the basics. Being a cloud-based application (SaaS), and compatible with mobile devices, makes it more functional across the board. It mostly touts itself as a project management tool, which is very true. Most project managers utilize certain applications that require the project to be saved down to a file, which is not easily shareable. Smartsheet can handle the same project management tools and live in cyberspace that can be utilized by numerous people, which different levels of access (viewing, editing, administering) and different views (tasks, gantt, kanban, etc.), and allow people to make comments, add attachments, and more. The most use I have made of Smartsheet within my organization is using it like a spreadsheet. I'm able to have numerous sheets for different departments where they have access to only their own sheets and update only what they need to update. Then I can create a new sheet that combines information from all of the sheets that will auto-update from the original sheets. I can also create reports and dashboards (with charts, metrics, etc.) based on information from all the different sheets. It's quite functional and utilizes much of the same fundamental logic that Excel provides. The Smartsheet website has an extremely detailed (and searchable) Help section and very active Community. Even includes videos to help guide!

Nachteile

Smartsheet does have some limitations. Most specifically, it isn't Excel and it isn't Project, so users shouldn't expect it to do everything those applications can do. However, there are times when it seems obvious that a particular functionality should be included that isn't. With that said, Smartsheet does a great job of listening to the Community and is constantly improving the application with enhancements to help the Community with its most voted on requests. Another thing that is frustrating is when an error pops up. More often than not, the error is written in a way that doesn't tell the user how to fix the error. Again, when this happens, I just reach out to the Community and get the answers I need.

Verteilung der Bewertung

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Weiterempfehlungsquote

9.0/10
Nathan R.
Mit Google übersetzen

Project Management in the Cloud

Wöchentlich für Mehr als 2 Jahre genutzt
Bewertet am 17.12.2018
Quelle der Bewertung: Capterra

It does help us track projects and the alerts we've set up help keep users aware of deadlines. So for that, Smartsheet works well. We've found a workaround for the one area we've paid extra for--the reporting--that is deficient. The biggest selling point is its approachability: anyone that is familiar with a spreadsheet application should be able to intuitively understand how SmartSheet basically works. That at least removes the biggest obstacle for a project management solution being ignored: the difficulty of use.

Vorteile

SmartSheet allows individuals and teams to work projects together, plotting milestones and critical paths, tracking tasks, creating alerts, and using gantt charts to quickly view how various team members are allocated and intersect. It does a good job of integrating with Office 365, allowing you to share links to files in OneDrive and to Skype within SmartSheet. The revamped interface makes it closer to working in Excel, which is the really the whole premise to Smartsheet: providing a familiar spreadsheet interface for working projects. To that end, there is a wealth of functionality for formatting cells to indicate project stages, task completion, etc. You can even apply conditional logic to have cells change color when a task reaches a certain stage. There are good controls for determining levels of access, so you prevent changes to your sheet except by authorized persons. Overall, it's a good tool for managing projects.

Nachteile

The reporting functionality we paid extra for is a joke. Instead, we've resorted to pulling data into Microsoft's Power BI to create reports and visualize data. And like many other Cloud-based services, there's a core product and then tiers of functionality that cost significantly more. Smartsheet is a capable product, but I'm frankly unsure it's cost is justified by its maturity. I've had the feeling I've been paying for what's coming, not for what's already there. But since we've invested in it, I guess we'll stay the course.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort

Weiterempfehlungsquote

7.0/10

Smartsheet Preis

Beginnt ab
14,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Smartsheet Funktionen

  • API
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Aufgaben-Nachverfolgung
  • Aufgabenmanagement
  • Aufgabenplanung
  • Automatische Benachrichtigungen
  • Drag-and-Drop-Oberfläche
  • Gantt-Diagramme
  • Integration von Dritten
  • Kommentieren
  • Priorisierung
  • Prognosen
  • Projekt-Nachverfolgung
  • Projektmanagement
  • Projektplanung
  • Projektzeiterfassung
  • Werkzeuge zur Zusammenarbeit

  • Fortschrittsverfolgung
  • Stundenzettel

Zusätzliche Informationen für Smartsheet

Schlüssel-Features von Smartsheet

  • Aktivitäts-Dashboard
  • Anhängen von Dateien und Google Docs an jede Aufgabe (Zeile)
  • Aufgaben-Abhängigkeiten
  • Aufgabenmanagement
  • Automatische Benachrichtigungen
  • Automatische Erinnerungen
  • Dashboard-Erstellung
  • Dokumenten-Management
  • Dokumentenprüfung
  • Dokumentenverwaltung
  • Echtzeit-Updates
  • Echtzeitdaten
  • Feedback-Sammlung
  • Flexibel: Passe dein Projekt deiner Arbeitsweise an
  • Gemeinsame Überprüfung
  • Gemeinsamer Arbeitsplatz
  • Genehmigungen verwalten
  • Geplante Berichterstattung
  • Kalender-Synchronisierung mit Google
  • Kalenderverwaltung
  • Kartenansicht
  • Kommentieren
  • Kommunikationsmanagement
  • Periodische Berichterstattung
  • Projektmanagement
  • Projektnotizen
  • Projektplanung
  • Projektzeiterfassung
  • Teilen von Daten
  • Terminverfolgung
  • Tools für die Zusammenarbeit
  • Verlauf der Änderungen in jeder beliebigen Zelle anzeigen
  • Vertraute tabellenähnliche Oberfläche
  • Web-Formulare
  • Zeiterfassung nach Projekten
  • Zellen verknüpfen
  • Zugriff über mobile & Tablet-Geräte
  • Zusammenklappbare Teilaufgaben

Smartsheet Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Smartsheet.

F. Welche Preispläne bietet Smartsheet an?

Smartsheet bietet folgende Kostenpläne an:

Beginnt ab: 14,00 $/Monat

Preismodell: Abonnement

Kostenlose Testversion: Verfügbar

F. Was sind die Hauptfunktionen von Smartsheet?

Smartsheet bietet die folgenden Funktionen:

  • Zugriff über mobile & Tablet-Geräte
  • Aktivitäts-Dashboard
  • Anhängen von Dateien und Google Docs an jede Aufgabe (Zeile)
  • Automatische Benachrichtigungen
  • Automatische Erinnerungen
  • Kalenderverwaltung
  • Kalender-Synchronisierung mit Google
  • Kartenansicht
  • Zellen verknüpfen
  • Gemeinsame Überprüfung
  • Tools für die Zusammenarbeit
  • Gemeinsamer Arbeitsplatz
  • Zusammenklappbare Teilaufgaben
  • Kommentieren
  • Kommunikationsmanagement
  • Dashboard-Erstellung
  • Terminverfolgung
  • Dokumenten-Management
  • Dokumentenprüfung
  • Vertraute tabellenähnliche Oberfläche
  • Feedback-Sammlung
  • Dokumentenverwaltung
  • Teilen von Daten
  • Flexibel: Passe dein Projekt deiner Arbeitsweise an
  • Periodische Berichterstattung
  • Genehmigungen verwalten
  • Projektmanagement
  • Projektnotizen
  • Projektplanung
  • Projektzeiterfassung
  • Echtzeitdaten
  • Echtzeit-Updates
  • Geplante Berichterstattung
  • Aufgaben-Abhängigkeiten
  • Aufgabenmanagement
  • Zeiterfassung nach Projekten
  • Verlauf der Änderungen in jeder beliebigen Zelle anzeigen
  • Web-Formulare

F. Wer sind die typischen Nutzer von Smartsheet?

Smartsheet hat die folgenden typischen Kunden:

Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Non-Profit, Öffentliche Verwaltung, Kleine Unternehmen

F: Welche Sprachen werden von Smartsheet unterstützt?

Smartsheet unterstützt die folgenden Sprachen:

Englisch, Französisch, Deutsch, Italienisch, Portugiesisch, Russisch, Spanisch

F. Welche Preispläne bietet Smartsheet an?

Smartsheet hat folgende Preismodelle:

Abonnement

F. Unterstützt Smartsheet mobile Geräte?

Smartsheet unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert Smartsheet?

Smartsheet kann in folgende Anwendungen integriert werden:

Azuqua, Bitium, ClicData, Dropbox, Evernote, Klipfolio, Meisterplan, Salesforce Sales Cloud, Slemma, Zapier

F. Welche Varianten der Kundenbetreuung bietet Smartsheet an?

Smartsheet bietet folgende Optionen für Kundensupport:

Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen