Maintenance Connection

Maintenance Connection

Maintenance management for SMBs & large organizations

4.5/5 (284 Bewertungen)

Maintenance Connection Übersicht

Maintenance Connection provides computerized maintenance management software (CMMS) to organizations of all sizes across the world. The solution supports various industries including energy, manufacturing, healthcare, facility management, government, recreation, mining, and transportation.

Maintenance Connection helps in managing assets and inventory, tracking orders, preventive maintenance, managing service requests. Users can layout an asset hierarchy including locations of assets within an organization. With the preventive maintenance module, users can automatically generate maintenance schedules at different frequencies. The software can be integrated with other systems such as enterprise resource planning, real-time location systems, finance, time tracking, and many more.

Maintenance Connection supports anywhere from 10 to 10,000 users, with three purchase models available: Cloud, Cloud Hybrid, and On-premise. The solutions can be accessed remotely via web browser and mobile application. The software comes with 7 layers of security architecture and modules.

Preis

Beginnt ab
199,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Asien, Australien, Kanada, Indien, Mittlerer Osten und Afrika, Vereinigtes Königreich, Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

Maintenance Connection Bewertungen

Gesamtbewertung
4.5/5
95% Positive Bewertungen
171
Ausgezeichnet
100
Sehr gut
9
Durchschnitt
3
Gering
1
Schlecht
David J.
Mit Google übersetzen

Benefits of using Maintenance Connection

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 7.11.2018
Quelle der Bewertung: Capterra

We are using the desktop version to plan and analyse our PM strategy and work orders. The trades staff on the floor use the mobile version which will run on most tablets via a standard browser at all our plants to record all breakdowns of assets which is then analysed each month to identify reoccuring faults or assets that are regularly failing. A strategy is then put in place to eliminate the root cause of the issue.
The trades staff can also access asset information via the tablet (such as manuals, procedures) that are directly linked to the asset or the work order.
We are now seeing huge gains in efficiencies in the inventory section of our business due to the automatic reorder functionality for inventory as the trades staff directly book out parts used. once a work order is entered on the tablet, the trades staff can look up parts that are used on that asset and see how many of those parts are in stock and the location of the bin in the store .

Vorteile

The ease of use in the configuration of MC is far better than what I experienced with different vendor.
Most user options are a setting that the local administrator can change via a tick box option.
The in built reporting and dashboard suite are very easy to pick up and customise reports and dashboards to your companies individual needs

Nachteile

The only problem I have found with the software is now that we are starting to use more features of the program at a higher level we are finding small bugs. These bugs don't affect the basic functionality and the support staff are brilliant in identifying the issues and passing the issues on to the developers to develop a fix.

Mit Google übersetzen

Antwort von Maintenance Connection

David,

Thank you so much for your detailed feedback! We're thrilled to hear that you love the automatic parts reordering feature! Thank you for being a Maintenance Connection customer.

All the best,

Verteilung der Bewertung

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Weiterempfehlungsquote

9.0/10
Roy H.
Mit Google übersetzen

Maintenance Connection used by local government

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 22.2.2017
Quelle der Bewertung: Capterra

The County of Santa Barbara has been using the software for approximately 5 years. We use it for all our work orders. The navigation is good. We use it for preventive maintenance.
The software can do a lot more than we need.
The reporting is just "OK". This is the area they can improve on.
A great feature is, we store all our building blue prints in the software and we are starting to put in service manuals. This way the maintenance staff can see the prints and the manuals when he gets a work order on his smart phone.

The initial installation of the software was the fastest I have ever seen just a few hours for the webservers and sql server.
Putting the data in the software takes years and we will be inputting more data every year.

The navigation tree is great,,,, like windows explorer,,, easy to move around in the software, things are easy to find.

Good software product.

Vorteile

Ease of navigations , ability to upload prints, manuals and pictures.

Nachteile

Reporting is not easy

Mit Google übersetzen

Antwort von Maintenance Connection

Hello Roy,
Thank you for taking the time to give a thorough review of your experience using Maintenance Connection CMMS. We pride ourselves on successful implementation for all customers and are glad to hear your installation experience was smooth and fast. Additionally, it¿s great to hear that you find our navigation to be simple and easy to find what you¿re looking for. Our Customer Success team will reach out to you directly to understand your needs and feedback regarding reporting, and to share with you the reporting enhancements we have planned. Thank you again for your positive feedback, we always love to hear what customers think!

-Carissa

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Weiterempfehlungsquote

9.0/10
Carin F.
Mit Google übersetzen

MC Review by EOG Resources

Bewertet am 3.8.2011
Quelle der Bewertung: Capterra

I will recommend MC to anyone. There's so much that you can do with this program, it amazes me that I find something new each week. We track: Asset Moves, Calculate Usage Fees for Equipment, Track Run Hours, PM Schedule, Labor Records, plus many more. We have spent more money than expected in custom work, but support has worked well with getting everything needed, minimized the cost and/or came up with better solutions. The support team, especially who I deal with on a regular basis, throwing new ideas at (Arlene, Randy and Dan), are all extremely helpful. MC tracks more than what we originally planned for, maintains a good schedule, and will soon be company wide here at EOG. Different divisions all over the US with EOG have heard so much about how it's helped the South, that I've been getting phone calls and emails asking, How does it work? What do we need to do? Do you think it will help? etc... Definitely has been well worth the money spent and has saved us a lot of money in return.

Vorteile

Maintenance Connection (MC), has definitely helped us keep track of our equipment in the field. Our maintenance records are much easier to get to and review. We are able to diagnose and stop prevent future crashes based off the history reports. We have minimzed our spreadsheet use. I myself have stop using over 15 spreadsheets. We've been able to export our reports and link to a small access database to run numbers for accounting. This normally took everyone 1-2 weeks and now MC has allowed us to cut our time back to 1 day. Our company has to deal with State Regulations for Emissions/Greenhouse Gas. We've been able to implement so many flags to make sure we stay on top of our testing, run hours and our facility emissions. MC has been very flexible on what we can add, change and customize to fit our needs.

Nachteile

Based on how MC was initially set up, we've had to make quit a few customizations to the program to fit our needs. We have several more projects in works now. The program is set up to do what we want, but the way our company is set up, we have to take different steps to get to that end result. In the end, it cost a little more for each customization. I would definitely like to see, in the future, an easier way to keep the overall history in an upgrade would be nice, to fit our needs better when we have Assets and Parent Locations they change often.

Verteilung der Bewertung

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Rebecca K.
Mit Google übersetzen

MC is robust if you know it & have the time, else it is a basic tool for your shop to manage itself.

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 17.7.2017
Quelle der Bewertung: Capterra

Vorteile

The potential behind this software is impressive. One of our facilities have been using M/C for years and the manager uses this as his one stop shop for everything he works on... from the largest capital projects (complete project management) to the simplest PO order. Managing our inventory, parts, equipment and labor - so much information is available via reporting and historically; it truly makes a difference when evaluating products, requests, resources or incidents. Bottom line, the success of this software, it is about how much time, energy and effort you want to put forth and how much support you have from your up line.

Nachteile

Support. Routing calls to support or relying on support response can be frustrating. They have some amazing and brilliant people within the support group, please realize that - but getting to them or navigating through the phone system to leave a message is aggravating. More, it is irksome that if I do talk with someone they ask me if I looked on their help page first. Sometimes, that is not enough and I should not be shamed because they are being called.

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Lisa G.
Mit Google übersetzen

Maintenance Connection is by far the top of line in support, functionality, ease of use, and overall facilities management.

Täglich für 1-5 Monate genutzt
Bewertet am 7.10.2016
Quelle der Bewertung: SoftwareAdvice

As the software analyst for Facilities and Services, my first task was to upgrade the current system to a web version. The upgrade went fairly well until we moved to paperless, which included ipads for technicians. We found many limitations that were put on the software and I was forced to make work arounds in order to operate. After a year of frustration and complaints not only by our department but, by users putting in requests, I was given the task of researching other software vendors. We looked at many of the top ten facilities management software packages. Some vendors even came on campus to demo their product. The minute we looked at maintenance connection, we were sold. Here are some of the key points that we found different about maintenance connection. First thing that caught my attention was the fact that there are demo's and how to's on you tube. They are out there for everyone to see. It's not a secret. This told me they are open and not one of those companies that wants you to pay them just to show you functionality. The next selling point was the fact that the requestor can put in a request from any device. They can log into the requestor on their cell phone, ipad, chrome book.... There is not extra module to buy for that. Once I found these items, I set up a demo with them. The person that did the demo was amazing. He wasn't just a salesman, he knew the software and could answer questions about it. This is something I had never seen before. When he demo'd the calendar function (you can assign techs on a calendar), the maintenance manager got very excited. When he showed how easy it was to change a field name just by right clicking on it. I shed a tear. I couldn't help it. I was in front of all my coworkers and didn't want to show emotion but, I was overwhelmed by just how easy everything is. This software is a system admin dream. Six of us went to the user conference this week and all six of us came back with very happy faces and so much excitement. I could go on and on about how wonderful this software is. If you have struggled with your facilities management software, just look up maintenance connection on you tube. If that doesn't convince you, let them demo the software for you. You will be truly amazed!!!!!

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Weiterempfehlungsquote

10.0/10

Maintenance Connection Preis

Beginnt ab
199,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Subscription license: Recurring monthly or annual fee. Cloud and On-Premise deployments.

Perpetual license: Higher up-front purchase (capital expenditure). Low annual support contract.

Contact Maintenance Connection for detailed pricing information.

Maintenance Connection Funktionen

  • API
  • Aktivitäts-Dashboard
  • Anpassbare Berichterstellung
  • Automatische Benachrichtigungen
  • Berichterstattung und Statistik
  • Bestandsverfolgung
  • Compliance Management
  • Echtzeit-Daten
  • Inventarverwaltung
  • Überwachung

  • Aktivitäts-Verfolgung
  • Audit Trail
  • Benutzerdefinierte Felder
  • Daten-Import / -Export
  • Dokumentenspeicher
  • Echtzeit-Berichterstattung
  • Integration von Dritten
  • Rechnungsmanagement
  • Wirtschaftsprüfung
  • Workflow-Management

Zusätzliche Informationen für Maintenance Connection

Schlüssel-Features von Maintenance Connection

  • Activity dashboard
  • Asset lifecycle management
  • Asset management
  • Asset tracking
  • Assignment management
  • Assignment tracking
  • Automated scheduling
  • Cost tracking
  • Customizable reporting
  • Inventory control
  • Inventory tracking
  • Maintenance scheduling
  • Mobile access
  • Mobile integration
  • Preventive maintenance
  • Purchasing management
  • Real time notifications
  • Scheduling
  • Service history tracking
  • Status reporting
  • Task scheduling
  • Technician management
  • Work order management

Vorteile

  • Maintenance Connection enables technicians to fulfil maintenance orders on the go while keeping managers up to date on project status.

  • Users can monitor every asset and every asset location by creating an easy to interpret asset hierarchy.

  • Users can quickly access desired data through Maintenance Connection's customizable dashboards and configurable reports.

  • Users can prioritize tasks by due date, need, and more.

  • Maintenance schedules can be created automatically, at a varying frequency.

  • Maintenance Connection Häufig gestellte Fragen

    Weiter unter folgen häufig gestellte Fragen über Maintenance Connection.

    F. Welche Preispläne bietet Maintenance Connection an?

    Maintenance Connection bietet folgende Kostenpläne an:

    Beginnt ab: 199,00 $/Monat

    Preismodell: Abonnement

    Kostenlose Testversion: Verfügbar

    Subscription license: Recurring monthly or annual fee. Cloud and On-Premise deployments.

    Perpetual license: Higher up-front purchase (capital expenditure). Low annual support contract.

    Contact Maintenance Connection for detailed pricing information.

    F. Was sind die Hauptfunktionen von Maintenance Connection?

    Maintenance Connection bietet die folgenden Funktionen:

    • Activity dashboard
    • Asset lifecycle management
    • Asset management
    • Asset tracking
    • Assignment management
    • Assignment tracking
    • Automated scheduling
    • Cost tracking
    • Customizable reporting
    • Inventory control
    • Inventory tracking
    • Maintenance scheduling
    • Mobile access
    • Mobile integration
    • Preventive maintenance
    • Purchasing management
    • Real time notifications
    • Scheduling
    • Service history tracking
    • Status reporting
    • Task scheduling
    • Technician management
    • Work order management

    F. Wer sind die typischen Nutzer von Maintenance Connection?

    Maintenance Connection hat die folgenden typischen Kunden:

    Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

    F: Welche Sprachen werden von Maintenance Connection unterstützt?

    Maintenance Connection unterstützt die folgenden Sprachen:

    Englisch

    F. Welche Preispläne bietet Maintenance Connection an?

    Maintenance Connection hat folgende Preismodelle:

    Abonnement

    F. Unterstützt Maintenance Connection mobile Geräte?

    Wir haben keine Informationen darüber, welche Geräte Maintenance Connection unterstützt

    F. Mit welchen anderen Applikationen integriert Maintenance Connection?

    Wir haben keine Informationen darüber, welche Integrationen Maintenance Connection hat

    F. Welche Varianten der Kundenbetreuung bietet Maintenance Connection an?

    Maintenance Connection bietet folgende Optionen für Kundensupport:

    Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support