Sapaad Funktionen, Bewertungen & Alternativen

Sapaad

Cloud POS for restaurants of all sizes

4.7/5 (20 Bewertungen)

Sapaad Übersicht

Sapaad is a cloud-based point of sale (POS) system for cafés, fast food chains, restaurants, home delivery and take-away outlets of all sizes. The software supports various order types such as dine-in, walk-in, take-away, and home delivery, and can be implemented in a single location or multi-location business model.

Sapaad has stock and inventory management features which allow users to manage stock by inventory location, send purchase orders directly to suppliers, receive and transfer stock, run stock takes, and build par levels. With the recipe management feature, users can configure recipe ingredients, modify recipes and identify the cost effect of the ingredients on the menu item price. The software has a dashboard and reporting system which provides an array of sales and marketing insights, as well as information on stock such as low running stock, stock on hand and overall cost of goods.

Sapaad's add-ons include the online ordering module, in-built loyalty program, and SMS. Sapaad has also partnered with various third-party apps to provide accounting integration and more. The software has a pay-as-you-go pricing model, and is available to restaurants across the world. It has ten different tiers of monthly subscription plans based on the number of outlets and users.

Preis

Beginnt ab
$59/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Asien, Australien, Kanada, Europa, Lateinamerika und 3 weitere , Mittlerer Osten und Afrika, Vereinigtes Königreich, Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

Sapaad Bewertungen

Gesamtbewertung
4.7/5
95% Positive Bewertungen
14
Ausgezeichnet
5
Sehr gut
1
Durchschnitt
0
Gering
0
Schlecht
Mit Google übersetzen

Good and can get better!

Täglich für 1-5 Monate genutzt
Bewertet am 6.12.2016
Quelle der Bewertung: Capterra

I generally like the product, but we need to enhance few things in inventory:
1) no report that gives us purchases by item.
2) no report that gives us consolidated or combined inventory for all locations for a certain date.

Vorteile

Simple covers most inventory related functions support having central kitchen through "Production" which many systems lack.

Nachteile

One of the weakest POS systems:
- Does not support offers like discounts on certain days or hours, discounts related to check balance, discounts related to specific customers or groups.
- Can not add modifiers for combos!!
- Combos options and forced questions are not as smart as other systems.
- Does not allow us to define the forced question "Dine in" or "take away"

Antwort von Sapaad

Thank you for your valuable feedback.

One of the cool things about Sapaad is how frequently and continuously we update and improve it. In fact, we've designed Sapaad and its infrastructure to use the latest in technology so that it's conducive to rapid update. Just visiting our blog at www.sapaad.com/blog will give an insight into our philosophy if actively growing our product, and I'm sure you'll vouch for this yourself considering the number if improvements and upgrades we've added for free since you came on board.

On this note, we'd like to say that we've got lot of cool updates coming up during 2017, many of which not only address your feedback but will enhance your workflow and business reporting even further.

We will update our blog and also notify you when these updates go live.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

6.0/10
Mit Google übersetzen

Excellent CRM and delivery tools

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 8.8.2018
Quelle der Bewertung: Capterra

Vorteile

The CRM is extremely user-friendly. It gives us great tools and insights into customer information that makes engaging with the customer a lot more effortless. Our customers seem to appreciate it as well.

Sapaad has excellent cloud printing network that automatically detects the customer's location based on their information and prints the order at our nearest branch.

Nachteile

There should be a field in the CRM to record customer complaints while the call center agent is taking orders. Also, recording the makani number helps delivery drivers with GPS tracking of the customer's​ location.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Comprehensive and cost-effective

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 8.8.2018
Quelle der Bewertung: Capterra

Vorteile

We run our entire delivery and online ordering operations with Sapaad. Sapaad has been significant in streamlining our operations right from setting up a central call center and building a master CRM for all our 15 locations.

They also have a strong support team on ground. They really take ownership of what they do. Any problem is resolved within a matter of minutes.

Nachteile

We have feature requests that we have communicated to the support team in Sapaad.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

8.0/10
Mit Google übersetzen

Accessibility to real-time sales information, even remotely!

Bewertet am 30.8.2016
Quelle der Bewertung: Capterra

At Kebab Bistro, we believe in quality and authenticity, in the food we offer and in the way we operate our business. It was very important to us that we pick a POS that helps us stay connected to our business and be in control of the quality of our operations.
Sapaad¿s dashboard gives me a complete overview of my restaurant¿s sales anytime I want, even remotely; great for keeping tabs on what¿s happening. The Sales Summary report is particularly impressive. I can access information on total revenue, discounts, category-wise sales, and even monitor my staff¿s individual performance. There is practically no after sales service required at all once you are on with it. In spite of that, if there is any occasional clarification required, their help line is very prompt and courteous. Overall, Sapaad has been extremely smooth and effective; I can totally vouch for it.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Always improving the features

Täglich für 6-12 Monate genutzt
Bewertet am 8.8.2018
Quelle der Bewertung: Capterra

Vorteile

Easy to use and learn by anyone, no proper training is required to adapt to Sapaad in your business. That's the nature of the application. We can access all the reports required to analyze and forecast sales. Overall, it's pretty good. We are very happy with it.

Nachteile

Sapaad is always improving with new features and updates. Recently they launched the online payment gateway for online ordering which is great. So we have no complaints. We raise feedback and feature requests when required but also give them the space to do a full feasibility study and evolve the software.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10

Sapaad Preis

Beginnt ab
$59/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Small: $59/month
• 1 Outlet
• 10 Users
• Unlimited Devices

Medium: $99/month
• 2 Outlets
• 25 Users
• Unlimited Devices

Large: $199/month
• 5 Outlets
• 65 Users
• Unlimited Devices

Upsize: $299/month
• 8 Outlets
• 100 Users
• Unlimited Devices

Enterprise: $399/month
• 12 Outlets
• 165 Users
• Unlimited Devices

Enterprise 15: $749/month
• 15 Outlets
• 200 Users
• Unlimited Devices

Enterprise 20: $999/month
• 20 Outlets
• 300 Users
• Unlimited Devices

Enterprise 30: $1,499/month
• 30 Outlets
• 450 Users
• UnlimitedDevices

Enterprise 40: $1,999/month
• 40 Outlets
• 600 Users
• Unlimited Devices

Enterprise 50: $2,499/month
• 50 Outlets
• 750 Users
• Unlimited Devices

Sapaad Funktionen

  • API
  • Aktivitäts-Dashboard
  • Berichterstattung und Statistik
  • CRM-Integration
  • Integration von Dritten
  • Kundendatenbank

  • Aktivitäts-Verfolgung
  • Anpassbare Berichterstellung
  • Anpassbare Vorlagen
  • Automatische Benachrichtigungen
  • Automatische Erinnerungen
  • Benutzerdefinierte Felder
  • Daten-Import / -Export
  • E-Mail-Integration
  • Elektronische Zahlungen
  • Kalenderverwaltung
  • Kontakt-Datenbank
  • Kundenspezifisches Branding
  • Mobile Integration
  • Social-Media-Integration

Zusätzliche Informationen für Sapaad

Schlüssel-Features von Sapaad

  • API for ERP Integration
  • Access Control
  • Automated End of Business Day
  • Barcode Scanning
  • Batch Production
  • Business Summary
  • Call Center Module
  • Call Center Order Taking System
  • Category-based Printing
  • Centralised Customer Database
  • Configurable Menu Items
  • Configurable Print Options
  • Customer Engagement
  • Customer Insights
  • Customer Insights
  • Customer Relationship Management
  • Customer Relationship Management (CRM)
  • Delivery Management
  • Delivery Tracking
  • Food Cost Control
  • Franchise & Multi-branch Friendly
  • Franchise Management
  • Future Orders
  • Gift Cards & Coupons
  • In-built Loyalty Program
  • In-built Loyalty Program
  • Integrated CRM
  • Inventory Optimization
  • Kitchen Display Screen
  • Kitchen Management
  • LIVE Business Dashboard
  • LIVE Business Dashboard
  • Local Printing
  • Menu Management
  • Move Table
  • Multi-Location
  • Multi-Store Management
  • Multi-dimensional Reporting
  • Multi-dimensional Reports
  • Multi-lingual Billing
  • Multi-lingual Menu
  • Multiple Payment Types
  • Network Printing
  • Offline Mode
  • Point of Sale
  • Real-time Reporting
  • Recipe Management
  • Recipe Management
  • Referral Management
  • Remote Printing
  • SMS Communication
  • Sales Trends & Marketing Analysis
  • Send POs Directly To Suppliers
  • Service Screens
  • Split Bill
  • Split Table
  • Staff Management
  • Stock Management
  • Stock Receipts & Issues
  • Stock Requests & Transfers
  • Surcharges & Discount
  • Table Management
  • Tablet-friendly Order-taking
  • Tablet-friendly Stock Take
  • Tally Integration
  • Tip Management
  • Token Display Screen
  • Waste Management
  • Web & Mobile Ordering
  • Xero Integration

Vorteile

• Sapaad software can be accessed on any device including smartphones, tablets, laptops, and desktops.

• Sapaad has an offline mode which enables users to run the software even without access to the internet.

• Users can monitor business and employee performance across operations.

• Users can add new outlets and stores with a single click.

• Sapaad provides an API interface for integration with ERP systems and accounting systems like Xero, Tally, and more.

Sapaad Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Sapaad.

F. Welche Preispläne bietet Sapaad an?

Sapaad bietet folgende Kostenpläne an:

Beginnt ab: $59/Monat

Preismodell: Abonnement

Kostenlose Testversion: Verfügbar

Small: $59/month
• 1 Outlet
• 10 Users
• Unlimited Devices

Medium: $99/month
• 2 Outlets
• 25 Users
• Unlimited Devices

Large: $199/month
• 5 Outlets
• 65 Users
• Unlimited Devices

Upsize: $299/month
• 8 Outlets
• 100 Users
• Unlimited Devices

Enterprise: $399/month
• 12 Outlets
• 165 Users
• Unlimited Devices

Enterprise 15: $749/month
• 15 Outlets
• 200 Users
• Unlimited Devices

Enterprise 20: $999/month
• 20 Outlets
• 300 Users
• Unlimited Devices

Enterprise 30: $1,499/month
• 30 Outlets
• 450 Users
• UnlimitedDevices

Enterprise 40: $1,999/month
• 40 Outlets
• 600 Users
• Unlimited Devices

Enterprise 50: $2,499/month
• 50 Outlets
• 750 Users
• Unlimited Devices

F. Was sind die Hauptfunktionen von Sapaad?

Sapaad bietet die folgenden Funktionen:

  • API for ERP Integration
  • Access Control
  • Automated End of Business Day
  • Barcode Scanning
  • Batch Production
  • Business Summary
  • Call Center Module
  • Call Center Order Taking System
  • Category-based Printing
  • Centralised Customer Database
  • Configurable Menu Items
  • Configurable Print Options
  • Customer Engagement
  • Customer Insights
  • Customer Insights
  • Customer Relationship Management
  • Customer Relationship Management (CRM)
  • Delivery Management
  • Delivery Tracking
  • Food Cost Control
  • Franchise & Multi-branch Friendly
  • Franchise Management
  • Future Orders
  • Gift Cards & Coupons
  • In-built Loyalty Program
  • In-built Loyalty Program
  • Integrated CRM
  • Inventory Optimization
  • Kitchen Display Screen
  • Kitchen Management
  • LIVE Business Dashboard
  • LIVE Business Dashboard
  • Local Printing
  • Menu Management
  • Move Table
  • Multi-Location
  • Multi-Store Management
  • Multi-dimensional Reporting
  • Multi-dimensional Reports
  • Multi-lingual Billing
  • Multi-lingual Menu
  • Multiple Payment Types
  • Network Printing
  • Offline Mode
  • Point of Sale
  • Real-time Reporting
  • Recipe Management
  • Recipe Management
  • Referral Management
  • Remote Printing
  • SMS Communication
  • Sales Trends & Marketing Analysis
  • Send POs Directly To Suppliers
  • Service Screens
  • Split Bill
  • Split Table
  • Staff Management
  • Stock Management
  • Stock Receipts & Issues
  • Stock Requests & Transfers
  • Surcharges & Discount
  • Table Management
  • Tablet-friendly Order-taking
  • Tablet-friendly Stock Take
  • Tally Integration
  • Tip Management
  • Token Display Screen
  • Waste Management
  • Web & Mobile Ordering
  • Xero Integration

F. Wer sind die typischen Nutzer von Sapaad?

Sapaad hat die folgenden typischen Kunden:

Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von Sapaad unterstützt?

Sapaad unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet Sapaad an?

Sapaad hat folgende Preismodelle:

Abonnement

F. Unterstützt Sapaad mobile Geräte?

Sapaad unterstützt die folgenden Geräte:

iPad

F. Mit welchen anderen Applikationen integriert Sapaad?

Sapaad kann in folgende Anwendungen integriert werden:

Xero, Xero

F. Welche Varianten der Kundenbetreuung bietet Sapaad an?

Sapaad bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support