Über Capsule
Mit Capsule ann man alle Beziehungen verwalten, nicht nur zu Kunden: Kontakte verwalten, Führungen, Kunden, Lieferanten und mehr.
Man kann seine Vertriebs-Pipeline verwalten: Gebote verfolgen, Abschlüsse, Angebote und andere Möglichkeiten. Man sieht dies alles im Vertriebs-Dashboard.
Man kann seine E-Mails organisieren: Man verknüpft einfach E-Mails mit Capsule, wenn man E-Mails an Iseine Kontakte sendet oder von ihnen empfängt.
Man kann eine vollständige Historie an einem Ort haben: Notizen, Konversationen, Dokumente und Dateien können direkt an die Historie eines Kontakts angehängt werden, so dass sie leicht verfügbar sind.
Man kann sicherstellen, dass Dinge erledigt werden: Erstelle Aufgaben und teile sie mit Kollegen. Verpasse nicht die vorgeschlagene Frist oder den Kundenanruf.
Es kann an das Unternehmen angepasst werden: Capsule anpassen, indem man die benötigten Datenfelder hinzufügt. Markiere es in Deinen Farben und Logo.
Preisoptionen ab:
18,00 $/Monat
- Kostenlose Version
- Gratis Testen
- Abonnement
Geräte
Unternehmensgröße
Märkte
Vereinigte Arabische Emirate, Argentinien, Österreich, Australien, Belgien, Bolivien, Brasilien, Kanada, Schweiz, Chile, China, Tschechien, Deutschland, Dänemark, Estland, Spanien, Finnland, Frankreich, Vereinigtes Königreich, Griechenland, Kroatien, Irland, Indien, Island, Italien, Japan, Litauen, Lettland, Mexiko, Niederlande, Norwegen, Neuseeland, Peru, Polen, Portugal, Rumänien, Russland, Schweden, Singapur, Ukraine, Vereinigte Staaten, Südafrika und 37 weitere
Unterstützte Sprachen
Englisch
Preisoptionen ab:
18,00 $/Monat
- Kostenlose Version
- Gratis Testen
- Abonnement
Bilder
Funktionen
Gesamtzahl der Funktionen von Capsule: 89
Alternativen
HubSpot CRM
Zoho CRM
Pipedrive
Salesforce Sales Cloud
Nutzerbewertungen
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- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Pretty good.
Bewertet am 10.2.2021
Overall experience was positive. It's a solution that I recommend to people.
Overall experience was positive. It's a solution that I recommend to people.
Vorteile
What initially attracted us to this CRM was its cost effectiveness. I was impressed by how easy it was to deploy and run. The mobile app was pretty solid, easy to use and probably better or on par with some of the other (more expensive) CRM apps I've used. ~Capsule also had a decent project management function.
Nachteile
I think we had some trouble when trying to connect to Mail Chimp. From memory it took a long time to get it right.
Antwort von Zestia
Hi Ilia,
Chloe here from Capsule. Thanks for taking the time to write a review. We're happy to hear that you found Capsule easy to deploy and are enjoying using the mobile app. If you ever need any help for example setting up integrations then don't hesitate to reach out to us at support@capsulecrm.com.
- Branche: Onlinemedien
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Capsule is simple to use and just the right number of features
Bewertet am 16.12.2021
I've been using Capsule for several months and I am very happy. Occasionally I try other apps just...
I've been using Capsule for several months and I am very happy. Occasionally I try other apps just to see, but none of them are as easy to use. Capsule feels like a gem of a CRM in a field crowded with lots of apps. If you need reminders of who to follow up with and when, Capsule does that really well—and can grow with you as you grow. Next year I'll likely need to upgrade from the free level, and I'll gladly do so.
Vorteile
As a service provider I have a lot of contacts to track. I tried several CRMs (Hubspot, Monday, etc) but none were as simple to use as Capsule. I had basic needs: track new contacts and set reminders to follow up. While other apps had those features alongside dozens of other tools, Capsule made it very easy to start tracking and reminding right away. And that's on a free level!
The Gmail extension works really well and makes adding tasks quick and easy.
Nachteile
If I was nitpicky, I'd say maybe a more modern design. But it's not strictly utilitarian, and it's simplicity makes it easy to do what I need.
Gründe für den Wechsel zu Capsule
Other CRMs were pretty complicated for what I needed. I first tried Hubspot, but I was lost in all the features. All I needed to do was set reminders to follow up with people. While the other CRMs do that, it felt like I had to swim through a dozen other features to get there. I was able to start using Capsule immediately and knew exactly what to do. And with the Gmail extension, it's even simpler.Antwort von Zestia
Hi Jesse,
Chloe here from Capsule. Thanks for taking the time to write a review - that's really going to help other people considering Capsule. We're happy to hear that you're finding Capsule so easy to use, especially compared to alternatives you considered and that it's helping you to do what you need to.
- Branche: Bildungsmanagement
- Unternehmensgröße: 2-10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Why I Acquired Capsule
Bewertet am 6.6.2022
My management of clients has improved dramatically.
My management of clients has improved dramatically.
Vorteile
CAPSULE is extremely easy to use and is built for users, not programmers.
Developing one's knowledge and understanding developes in easy steps and is well supported by superb documentation
Nachteile
I have not come across any to date, including webcam training , on line documentation
Antwort von Zestia
Hi there Graham,
Chloe from Capsule here. It's great to hear that you have found Capsule really easy to use and when you've needed to use them, the support documents have helped you out.
- Branche: Gastgewerbe
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 5.0 /10
Lacked Calendar tool needed for us to be effective
Bewertet am 5.5.2022
It was an adequate tool but didn't fulfill enough of our needs for us to continue using the...
It was an adequate tool but didn't fulfill enough of our needs for us to continue using the software.
Vorteile
I found the software easy to use and fairly intuitive for the everyday user. It managed leads adequately and allowed me to find my information easily.
Nachteile
We needed a tool that would allow us to easily track booked events on a calendar and see trends of inquiries for specific dates. Capsule lacked an effective calendar tool to help us manage leads by date which made it ineffectual for us.
Antwort von Zestia
Hi there April,
Chloe from Capsule here. We're glad you found Capsule easy to use and helped you manage leads well. We're sorry to hear that in this case Capsule didn't quite fit your needs - thanks for giving us a try!
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2-10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Thoughts and opinions on Capsule CRM
Bewertet am 12.6.2022
The Free CRM segment of this market is flooded with products which promise a lot but deliver very...
The Free CRM segment of this market is flooded with products which promise a lot but deliver very little - then attempt to extort money for what was billed as a free service. Capsule's most redeeming feature is that it works and it really is free to use - integrity like this is a BIG plus for a business like ours.
Vorteile
I like the fact that it's very easy to set up. Adding new contacts and their respective organizations is swift and seamless. What I like most about Capsule is that it is a proper CRM system which is made available to small businesses free of charge - when we've grown enough to warrant spending money on CRM - Capsule has already crossed the finishing line.
Nachteile
There are some GUI flaws which make navigation a little difficult, but these are merely tweaks to what is a robust and simple-to-use system.
Antwort von Zestia
Hi David,
Chloe from Capsule here. We're really pleased to hear that you're enjoying using Capsule and that it's helpful for your business.
Capsule Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Capsule.F. Welche Preispläne bietet Capsule an?
Capsule bietet folgende Kostenpläne an:
- Ab: 18,00 $/Monat Preisoptionen anzeigen
- Preismodell: Kostenlose Version, Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Capsule?
Capsule hat die folgenden typischen Kunden:
Selbstständig, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
F: Welche Sprachen werden von Capsule unterstützt?
Capsule unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Capsule mobile Geräte?
Capsule unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Capsule?
Capsule kann in folgende Anwendungen integriert werden:
ActiveCampaign, Acuity Scheduling, Akita, Asana, Basecamp, Benchmark Email, Better Proposals, BigCommerce, CallFire, CallRail, Chargebee, Chargify, Cin7, CircleLoop, Clockify, Constant Contact, Cyclr, Cyfe, DEAR Systems, Databox, Deputy, Docsify, Emma, Enalyzer, Eventbrite, FileInvite, FluidSurveys, Formstack Forms, FreeAgent, FreshBooks, FreshMail, FullContact, GetResponse, Gmail, Google Calendar, Google Contacts, Google Data Studio, Google Workspace, Gravity Forms, Help Scout, Jotform, KashFlow, Kixie PowerCall, Leadinfo, LeadsBridge, LiveChat, Mad Mimi, Mailchimp, MailerLite, Make, Mention, Meta for Business, Microsoft Outlook, Microsoft To Do, OmniFocus, Operations Hub, Paycove, Process Street, Quickbooks Online, Quotient, REVE Chat, Rezdy, Ruler Analytics, ScheduleOnce, SendPulse, Signable, Slack, SupportBee, Tidy, TidyEnterprise, TimeCamp, Todoist, Toggl Track, Toky, Trello, Twitter, Unbounce, Userlike, WebMerge, WooCommerce, WordPress, Wufoo, Xero, Zapier, Zendesk, Zoho Flow, monday.com
F. Welche Varianten der Kundenbetreuung bietet Capsule an?
Capsule bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Chat
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