Skedda
Online-Buchung und -planung für Veranstaltungsorte.
4,8 /5 (149 Bewertungen) Eine Bewertung schreibenSkedda Übersicht
Was ist Skedda?
Skedda ist ein Onlinebuchungs- und Planungssystem für Veranstaltungsorte. Ein Veranstaltungsort kann ein Gericht, ein Studio, ein Tagungsraum, ein Klassenzimmer, ein Hot-Desk oder sogar gemeinsam genutzte Geräte darstellen.
Der Skedda-Planer verfügt über eine Tages-, Monats- und Listenansicht mit Optionen für den schreibgeschützten Zugriff durch Nutzer, eingeladene Bucher und die Öffentlichkeit. Der Planer für einen Veranstaltungsort wird über eine eindeutige Subdomain mit erzwungenem SSL (HTTPS) aufgerufen und bei Google, Facebook, Twitter und Microsoft steht Single Sign-On zur Verfügung.
Administratoren von Veranstaltungsorten können Buchungs- und Preiskonditionen pro Ort sowie Regeln für gemeinsame Nutzung und Abhängigkeit erstellen. Zu den Einstellungen für Veranstaltungsorte gehören Buchungs- und Stornierungsfenster, die Möglichkeit, Nutzungsbedingungen hinzuzufügen, benutzerdefinierte Buchungsinformationen und die Integration mit vielen Anwendungen über Zapier. Skedda lässt sich ausschließlich in Stripe Payments integrieren und bietet die Möglichkeit zu Sofortzahlungen und späterer Bezahlung. Buchungsdaten können exportiert werden.
Die Skedda-Plattform ist für Mobilgeräte optimiert und bei vorhandener Internetverbindung über jeden Webbrowser zugänglich.
Skedda Übersicht
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Skedda Funktionen
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Skedda Bewertungen
Skedda Bewertungen
Simple interface, intuitive to use, flexible under the hood and great support.
We use the free version of Skedda to control access to our three counselling rooms in our not-for-profit organisation. It is used by about 30 quite mature and technically challenged personnel who have had very few problems with the simple interface. It did most of what we wanted from day one but Skedda have responded to requests for changes and it now fits all our needs. It has always been reliable and glitch-free and is quite a flexible well thought-out platform. I've been particularly impressed by their helpful and fast response to our enquiries, especially since we are not fee paying customers!
The ONLY scheduling software that works perfectly for my band rehearsal/recording studio.
I have tried about 15 different scheduling apps, but I kept coming back to Skedda. It just works for my needs PERFECTLY!! Other app were missing this feature or that feature but Skedda had them all. End of story!
No customer service
They provided no customer service when I had trouble with the system.
Automatic reply said that they will come back after 1 hour, but they didn't.
So I ask the status. Message was seen but no reply.
Skedda bedding in well
We now have a fully supported system without any concerns about business continuity. We were given extended time to test out the system due to the timing and were able to We have found the support staff exceptionally helpful and knowledgeable and very quick to respond to our questions with answers or suggestions, usually within the same day.
After using Skedda for just a few weeks we made several suggestions that we thought would improve the system further from our point of view, without too much expectation that we would be listened to. We received an encouraging response almost immediately that showed our ideas had been thought about in a lot of detail and some might well be implemented. A refreshing experience to get such instant feedback.
This does what no other software can do.
Brilliant. Wonderful customer service. Great knowledge. Proactive. Exceptionally communicative (I even received a personally recorded video to outline the different options I could use with a fiddly setup wishlist).
Vergleiche die Gesamtbewertung mit Alternativen
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Simple interface, intuitive to use, flexible under the hood and great support.
Vorteile
Reliable, simple interface, but flexible set-up. Perfect support. Has to be the best out there. A very good free service.
Nachteile
Free or expensive pricing structure. We'd happily pay if there was a low tier pricing step.
The ONLY scheduling software that works perfectly for my band rehearsal/recording studio.
I have tried about 15 different scheduling apps, but I kept coming back to Skedda. It just works for my needs PERFECTLY!! Other app were missing this feature or that feature but Skedda had them all. End of story!
Vorteile
There are so many interesting and versatile features embedded within this software. The most impactful features that excites me the most in selecting this software is the ability for the customer to book their band for a specific studio package all within a comfortable and easy interface. Skedda is so VERY versatile to work exactly as I plan it to. I chose to automatically block off booked times slots so that no double bookings are possible. I chose to automatically add up the total rate for multiple hourly block sessions. I also chose to not allow the customer to book multiples of various packages withing the booking. For example: If the customer chooses 4 hours of 'STUDIO + PA SYSTEM PACKAGE' @ $25/ hr., he or she cannot book 'STUDIO + DRUMKIT' @ $22/hr. within that same time slot. Avoiding any chance of a confusing situation. I LOVE this!!
Nachteile
It costs a bit more that other apps, but for the additional options and features, that is to be expected. There is a learning curve that is involved with figuring out the 'Space Sharing' aspect of skedda, but the customer support was the best!! With an app this versatile, it is expected to be difficult to figure some aspects out but they instantly replied to my chat requests with a friendly response to all my questions and walked me through my struggles in an easy to understand step by step explanation. I had it all figured out within minutes thanks to their experienced and knowledgeable staff. Thank you guys!!
After I got skedda set up exactly the way I needed, the integration into my Wordpress website was easy and works flawless!
No customer service
They provided no customer service when I had trouble with the system.
Automatic reply said that they will come back after 1 hour, but they didn't.
So I ask the status. Message was seen but no reply.
Vorteile
Great system which can use for fee with some limitation.
Nachteile
They change the system without notification.
Antwort von Skedda
Hi Satoko,
Many thanks for your review. We're sorry that you weren't satisfied with our support on December 20. For reference we've included the response times for your messages over the years below.
We're proud to be able to provide non-paying customers with support as well. Our auto-reply message aims to give an estimate for when our team begins to process customer inquiries. If faster responses are critical for your business, we recommend the Pro Pack which includes priority support (https://www.skedda.com/home/pricing). Thanks for highlighting that this was perhaps ambiguous for you.
News about system changes are published in-app and at https://updates.skedda.com.
Please feel free to reach out to us at info@skedda.com if you have additional feedback.
We wish you all the best for the start of 2019!
Thanks,
Sam at Skedda
Email 24/5/2017: 3h 22m
Email 18/7/2018: 51m
In-app message 10/7/2018: 17m
Email 20/12/2018: 47m
In-app message 20/12/2018: 2h 43m
Skedda bedding in well
We now have a fully supported system without any concerns about business continuity. We were given extended time to test out the system due to the timing and were able to We have found the support staff exceptionally helpful and knowledgeable and very quick to respond to our questions with answers or suggestions, usually within the same day.
After using Skedda for just a few weeks we made several suggestions that we thought would improve the system further from our point of view, without too much expectation that we would be listened to. We received an encouraging response almost immediately that showed our ideas had been thought about in a lot of detail and some might well be implemented. A refreshing experience to get such instant feedback.
Vorteile
It is not too complex to set up and use and training admin staff does not involve days of training. We got the hang of it very quickly during the trail period with very little need to ask for advice as the 'pop up' help information explains the purpose of each field very well or links to a more detailed explanation for the more complex bits. Compared to other systems we looked at it had a very good look and feel to it - uncluttered and almost intuitive to use with very little knowledge of the system. When it came to going live, on 1 September 2020, we had already created the system in the trial version so it just required making a couple of adjustments to the settings and recreating our existing future bookings.
Nachteile
Ideally we wanted a system with integrated invoicing as we bill our customers in arrears for their room bookings. We almost did not give it a second look as it did not have this key functionality but the booking side was so much better than other options that we looked at. We were also encouraged to examine the Zapier integration which links bookings to external invoicing systems and we subsequently decided to use Wave. In the end we decided to go for it anyway despite the fact that there is more manual intervention when cancelling or modifying bookings which do not automatically adjust the external invoicing system.
We had to work around some of our more complex multi-day bookings, that did not fit the Skedda 'standard' approach for such bookings, but we have found solutions even though it has meant changing our billing processes in some cases.
This does what no other software can do.
Brilliant. Wonderful customer service. Great knowledge. Proactive. Exceptionally communicative (I even received a personally recorded video to outline the different options I could use with a fiddly setup wishlist).
Vorteile
I liked the sense of it - simple on / off type functioning. Our pricing structure is complex and I investigated over 30 products. This was by far the best. The support is exceptional. We've had to pivot in a Covid-19 world and they have been amazing (and charming) - even though we are in New Zealand - literally the other side of the world and time-zone inconvenient.
Nachteile
We'd love to see a last minute option where if people book within 24hours, they get an additional discount - but hey, it's still the best!
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen
Skedda Preis
Skedda Preis
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen
Skedda Funktionen
Skedda Funktionen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen
Kategorien
Kategorien
Skedda Häufig gestellte Fragen
Skedda Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Skedda.
F. Welche Preispläne bietet Skedda an?
Skedda bietet folgende Kostenpläne an:
Beginnt ab: 5,00 $/Monat
Preismodell: Kostenlos, Abonnement
Gratis Testen: Verfügbar
F. Was sind die Hauptfunktionen von Skedda?
Wir haben keine Informationen über die Funktionen von Skedda
F. Wer sind die typischen Nutzer von Skedda?
Skedda hat die folgenden typischen Kunden:
Kleine Unternehmen, Großunternehmen, Öffentliche Verwaltung, Non-Profit, Freie Mitarbeiter, Mittlere Unternehmen
F: Welche Sprachen werden von Skedda unterstützt?
Skedda unterstützt die folgenden Sprachen:
Englisch
F. Welche Preispläne bietet Skedda an?
Skedda hat folgende Preismodelle:
Kostenlos, Abonnement
F. Unterstützt Skedda mobile Geräte?
Wir haben keine Informationen darüber, welche Geräte Skedda unterstützt
F. Mit welchen anderen Applikationen integriert Skedda?
Skedda kann in folgende Anwendungen integriert werden:
Basecamp, Constant Contact, Evernote, FreshBooks, Mailchimp, Maintenance Care, Trello, Wordpress, Xero, Zendesk
F. Welche Varianten der Kundenbetreuung bietet Skedda an?
Skedda bietet folgende Optionen für Kundensupport:
Online-Support, Häufig gestellte Fragen, Wissensdatenbank, Telefon-Support, Video-Anleitungen
We use the free version of Skedda to control access to our three counselling rooms in our not-for-profit organisation. It is used by about 30 quite mature and technically challenged personnel who have had very few problems with the simple interface. It did most of what we wanted from day one but Skedda have responded to requests for changes and it now fits all our needs. It has always been reliable and glitch-free and is quite a flexible well thought-out platform. I've been particularly impressed by their helpful and fast response to our enquiries, especially since we are not fee paying customers!