Karbon
Über Karbon
Karbon ist eine Arbeitsmanagementplattform für Wirtschaftsprüfungsgesellschaften und professionelle Dienstleistungsunternehmen. Die Lösung bietet eine wahrhaft kollaborative Plattform, um Workflows zu verwalten, mit Teams zu kommunizieren und herausragende Kundenarbeit zu liefern.
Durch die Kombination von E-Mail, Diskussionen, Aufgaben und leistungsstarken Arbeitsabläufen richtet Karbon dein Team auf einen einzigen Ort der Kommunikation und Zusammenarbeit aus und erhöht so die Kapazität zur Einhaltung von Zeit und Budget.
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- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The Superman-Batman-Crocodile Dundee-Indiana Jones-Dog Whisperer of Team Communication and...
Bewertet am 12.7.2017
Have you ever wanted ONE SPOT to check email, delegate task, manage projects and customers? Karbon...
Have you ever wanted ONE SPOT to check email, delegate task, manage projects and customers? Karbon is IT. NOthing else compares to this robust, all inclusive system. Forget Twist and Slack, and your gmail or outlook, zendesk and all the rest. This program, while made for the accounting industry, is the perfect solution for any industry, and even a single individual could use it, but it shines with many users. No more multiple things to check and manage, it's all in one place. From Triage, you empty your inbox for email and @ tags from within the system and assign emails to other team members, create work from emails, and all correspondence tracks back to both contacts and pieces of work, so nothing is ever lost or hard to search. This is the most intelligent productivity solution available; I've tried many to disappointing results and now will stay with Karbon and not continue to look further. You can see work for the whole business, for yourself, and separately for your team. You can assign work to others, you can even assign tasks to clients and people outside your team, so they have their own checklist, which has comments and attachments - no more 10k emails! You can break down work into sections with different checklists and assign each task it's own team member and due date. You can drag and drop tasks to different dates. You can have templates for work to make creating work easy. You can make client tasks in these templates and also schedule repeating work. I can't go on, there are too many things that are amazing about this program. Do yourself a favor and try it out. I put it off for 8 months and after 2 days was hooked. 5 months later, it just keeps getting better and easier as we get more proficient using the program to its full potential. AMAZING! Nothing less than Amazing. Nothing slips through the cracks with Karbon.
Vorteile
Everything about Karbon.
Nachteile
They have both of these on their Fall 2017 roadmap: 1) time clock for job/client/employee time tracking (which is the only other external program we now use and can't wait to only use Karbon for everything); 2) Canned Responses (template emails plug & play). Coming soon, and I can deal with these cons because of everything else has saved so much time.
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Karbon -
Bewertet am 30.10.2022
Karbon has made work life easier. I am no longer looking at 4 trello boards, a white board, a...
Karbon has made work life easier. I am no longer looking at 4 trello boards, a white board, a daily to do list. I just run thru Karbon.
Vorteile
Love the ease of My Week and its integration with Google Calendar. I simply triage all my emails - allocated to my week if needed follow up. Then slot them into Google Calendar to allocate time. My phone even reminds me of scheduled tasks coming up. The templates for work are so easy to use. The client requests are user friendly for the clients and us. All emails are allocated to work or the client. No more scrolling thru emails to find that particular document. Its all in the work. Essential with monthly or quarterly BAS. Or even if a client purchases a new car you simply add that email to their next years tax return!
Nachteile
Would love signing to be part of client requests. Its actually essential!Would also like documents to be added to the client rather than work as sometimes you don't have a work item.
In Betracht gezogene Alternativen
TrelloWarum Karbon gewählt wurde
I needed an accountant friendly program to organise me!Zuvor genutzte Software
TrelloGründe für den Wechsel zu Karbon
More robust- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Very Poor service (after you have purchased)
Bewertet am 19.11.2021
Brutal - Do not buy this software. There are cheaper and better ones out there that have a better...
Brutal - Do not buy this software. There are cheaper and better ones out there that have a better track record.
Vorteile
Planned features were great, but in operation were very clunky and still being developed. Despite its polished look, this software is far from ready for use.
Nachteile
The support. The sales team are super nice, and accommodating until you have purchased and they will tell you anything, including lies to get you to buy.
Once you need support or assistance, good luck!
They are currently withholding our client data in their system so we will continue to pay them!
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
An excellent project management and client communication tool with excellent support
Bewertet am 8.3.2021
Vorteile
Client communication is so simple yet secure. Automation works very well. It integrates with other products that I use.
Nachteile
Lack of control over sorting of work items in kanban so it's hard to practice first-in first-out workflow. Lack of flexibility in the templates so it's hard to do A/B testing and continuous improvement.
In Betracht gezogene Alternativen
TaxDomeWarum Karbon gewählt wurde
OfficeTools had terrible support, onerous contracts and renewal language, and a long update cycle.Zuvor genutzte Software
OfficeToolsGründe für den Wechsel zu Karbon
Kanban- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Why I picked KarbonHQ
Bewertet am 4.11.2020
This software has given us the visibility to see all of the work that we have. Before this we were...
This software has given us the visibility to see all of the work that we have. Before this we were all siloed in our inboxes, now we have shared communication and collaboration on work.
Vorteile
I like the fact that this software gives me visibility on Work that is not complete, by person, by budget, by client, by type of work. The flexibility of seeing reporting is great.
Nachteile
The ability to search emails needs improvement. You can do it, however it is more effective to use Outlook.
Warum Karbon gewählt wurde
We needed an environment that was easily shared, a place to download all of the tasks that individuals were doing and make notes so that we had written procedures, we wanted the visibility on all of the work that was due without having to go look at individual files.Gründe für den Wechsel zu Karbon
It incorporated the best of all of the products. It gave us Email, Work (Project) Management, Repeating Tasks and Schedules, Client email requests and template with Auto RemindersKarbon Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Karbon.F. Welche Preispläne bietet Karbon an?
Karbon bietet folgende Kostenpläne an:
- Ab: 59,00 $/Monat
- Preismodell: Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Karbon?
Karbon hat die folgenden typischen Kunden:
2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von Karbon unterstützt?
Karbon unterstützt die folgenden Sprachen:
Englisch, Französisch
F. Unterstützt Karbon mobile Geräte?
Karbon unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Karbon?
Karbon kann in folgende Anwendungen integriert werden:
AWARD, Dropbox Business, Gmail, Google Calendar, Ignition, Lacerte Tax, Liscio, Microsoft 365, Microsoft Outlook, OneDrive, ProConnect, QuickBooks Online, QuickBooks Time, Slack, SuiteFiles, Xero, Zapier
F. Welche Varianten der Kundenbetreuung bietet Karbon an?
Karbon bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, 24/7 Live-Support, Chat
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