Fresha

We switched from Booker, who we had been with for 8 years, and so far the experience has been great. I love that Fresha works great on all devices and that our customers can do pretty much anything from their phones, including make and amend bookings, complete consultation forms, add payment cards, see their history etc. It's easy for our customers to book and check availability with their favourite therapist in a few clicks. The integrated payment system is good value and Fresha provide everything .. so no separate card processing, payment gateways or machine rental charges. The UK support is helpful and friendly and there are lots of articles, videos etc to help you get set up.

New features are being added all the time (you can see what's planned on their community pages). Features not currently available but in an ideal world I would like are, the migration of appointment history and existing gift vouchers, discount codes that can be promoted to clients and entered online and more options for sending out emails along the lines of MailChimp. Some of these are planned so it's still a great choice.

We all have to like customer service! They are so fast at we replying normally within a day if not hours! I have NEVER dealt with anyone rude (I go to them more than I should, I'll just say I'm total computer dumb), and they legit send me step by step instructions with little picture of icons that help me with every step of whatever I need that go around! I LOVE EVERYTHING about this software and I LOVE watching software grow with what the CUSTOMERS are wanting! THAT IS RIGHT THEY LISTEN TO US CUSTOMERS WITH VOTES!!! Just go head and get it, you won't be disappointed, and you can thank me later! SERIOUSLY go ahead.....your seconds away from so much stress taken off of you by software you can actually understand, let alone your clients will LOVE the conformation text, a day before text, and I have mine set to 2 hour before reminder! They LOVE IT TOO!

Absolutely NO CONS! They are working on the software ALL the time! LEGIT, LOOOOOOVE THIS SOFTWARE AND THE BADASS COUSTOMER SERVISE! You're already missing out if you haven't already clicked to sign up!

Es muy fácil de usar, fácil de navegar en él, simplemente me encanta!!!! y lo que más me ha gustado es la atención en soporte, los asistentes son supremamente amables y muy pacientes, da gusto poder preguntar cualquier duda que se tenga, me sentí muy bien atendida

tal vez tener opción de mas diseño de voucher y poder colocar nombres en los voucher. Dar la opción de hacer un descuento manual cuando se crea una cita.