Über FlexBooker

FlexBooker ist ein Online-Buchungssystem, mit dem Veranstalter oder Dienstleister Reservierungen über bestehende Websites annehmen können. Mit einem Buchungs-Widget, das schnell und einfach installiert werden kann, oder einer anpassbaren Buchungsseite, die bei Bedarf bereitgestellt wird, können Kunden mit beliebigen Geräten Reservierungen tätigen. Die Terminplanung erfolgt über eine intuitive, farbcodierte Kalenderansicht, die rund um die Uhr im browserbasierten Administrator-Dashboard verfügbar ist. Plane eine beliebige Anzahl von Terminarten und -zeiten in wiederkehrenden Zeitplänen, die du nach der Bereitstellung im Detail bearbeiten kannst.

FlexBooker automatisiert den weiteren Verlauf dieser Buchungen und informiert Kunden ggf. über Planänderungen. Das System kann so eingerichtet werden, dass E-Mail- und SMS-Erinnerungen zu ausstehenden Buchungen abgesendet werden, um Terminversäumnisse zu vermeiden, während Kunden die Möglichkeit haben, bei Bedarf Termine zu ändern oder zu stornieren. Die einzigartige SMS-basierte automatisierte Warteliste benachrichtigt auch Personen über frei werdende Plätze, damit sie diese schnell übernehmen können. Zu den weiteren wichtigen Funktionen gehören die Autorisierung und Annahme von Kreditkartenzahlungen, gegebenenfalls die Erhebung von Gebühren für Terminversäumnisse sowie eine Reihe von Kundenverwaltungstools zur Verfolgung der wichtigsten Kennzahlen.


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Du bist nicht sicher, ob FlexBooker das Richtige ist? Mit einer beliebten Alternative vergleichen

FlexBooker

4,8 (41)
VS.
Häufig bewertet

Startpreis

49,00 $
Monat
30,00 $
Monat

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

117
217

Integrationen

12
10

Bedienkomfort

4,7 (41)
4,6 (3.363)

Preis-Leistungs-Verhältnis

4,7 (41)
4,7 (3.363)

Kundenservice

4,9 (41)
4,6 (3.363)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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4,7
Nr. 1 Alternative zu FlexBooker
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Setmore

4,6
Nr. 2 Alternative zu FlexBooker
Setmore bietet eine kostenlose Online-Planungsplattform, mit der du dich mit deinen Kunden und Kundinnen in Verbindung...

Engageware

4,2
Nr. 3 Alternative zu FlexBooker
TimeTrade Scheduler ist die laut Hersteller weltweit führende intelligente Online-Terminplanungslösung, die von...

appointlet

4,8
Nr. 4 Alternative zu FlexBooker
Appointlet ist eine cloud-basierte Terminplanungslösung, die in Websites, Startseiten und E-Mails von Unternehmen...

Nutzerbewertungen

Gesamtbewertung

4,8 /5
(41)
Preis-Leistungs-Verhältnis
4,7/5
Funktionen
4,4/5
Bedienkomfort
4,7/5
Kundenbetreuung
4,9/5

Hast du FlexBooker bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 41 Bewertungen
Aaminah
Aaminah
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Just The Thing We Needed

Bewertet am 6.6.2019

Flexbooker was the center of our daily operations at one point, but as we've grown, we've tweaked...

Flexbooker was the center of our daily operations at one point, but as we've grown, we've tweaked our operations so scheduling is no longer a necessity. However, we still use Flexbooker for phone consultation scheduling purposes. The customer support is exceptional. We were able to tweak & edit some of the options. We will remain faithful customers unless it becomes absolutely necessary to operate without Flexbooker.

Vorteile

Customer support is phenomenal, easy to use.

Nachteile

I have no complaints. Flexbooker is great!

Antwort von FlexBooker

Thanks Aaminah! Awesome to hear we were such an integral part of your business, and remain a necessity!

Sally
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Top quality, flexibility, reliability at a great price point. Great bone structure for...

Bewertet am 24.7.2022

I really can't say enough about Flexbooker as business partners. From my many years of operating...

I really can't say enough about Flexbooker as business partners. From my many years of operating large global financial businesses, I know how difficult it can be to find partners like this who care as much about your start-up as you do. The system is sturdy, well-designed, practical, and kept flexible enough to facilitate some the unique things we needed to do. I was surprised that they could do this so much better than much more expensive competitors, but certainly happy to find them. It was hard to find a company that could meet our global needs and our need for flexibility.

Vorteile

Better constructed for flexible applications. Highly responsive to both our support and customization needs. They have so many great features that we are still discovering after 6 months. Direct involvement of founder in strategic initiatives is a big plus.

Nachteile

We've had to work through some globalization issues and there are some still remaining. But for a product that was largely used in the U.S., it's facilitated our global needs well. Based on experience to date, I know Flexbooker will continue to strengthen their abilities to facilitate global interactions quickly.

Antwort von FlexBooker

Hi Sally,

Thank you so much for leaving such a detailed and thorough 5 star review! We've all enjoyed working with you and assisting you with your requirements. It truly puts a smile on our face when we receive feedback such as this. We look forward to continue our partnership and be there for you when you need us! As always, we're just a message away. Thanks again and wishing you and your business all the best as we continue to grow together!

- The Flexbooker Team

John
Gesamtbewertung
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Overpriced Train Wreck

Bewertet am 22.4.2023

I signed up for flexbooker, thinking that it was a little bit expensive, but I thought it would be...

I signed up for flexbooker, thinking that it was a little bit expensive, but I thought it would be worth it to have that level of customization. It turns out that there's really not that much customization to be had. It's just endlessly detailed and complex for no reason, all of the features that any business needs can be duplicated in accuity for a lot less money. The features that they offer for paid are in a lot of other free software but that's whatever so I continue to use the software even though I had some issues with it, hoping that maybe it was just me and I was going to figure out the process as it goes, but as time went on, it became more and more apparent that there were some things that really needed to be fixed and a software I would have almost daily conversations with tech-support where they would assure me that it would be fixed. I even signed up for a virtual walk-through to explain the product to me better to make sure it wasn't me, but the representative didn't even show up to the zoom call. I had to wake up at three in the morning at my local time for this call and they didn't even show up. I contacted support to see what was wrong and it took them about 20 to 30 minutes to reply and say "oops". I asked if there was anybody else available and they said no. The whole thing seems to be run by about three people to customer service representatives. One guy that is the [sensitive content hidden] and may be a background programmer or some thing but I've never seen him

Vorteile

The pros of flexbooker is that it is probably very flexible however the amount of flexibility that it provides is not enough in certain directions, and the user interface is so complicated that customizing it to be flexible for your specific purpose is a nightmare. However, [sensitive content hidden] from customer service is amazing and very patient

Nachteile

Where to begin, first of all, I've already covered that the user interface is extremely complex and little arbitrary details can somehow throw off your entire calendar but that just sounds like a user error so I won't focus on that. I would say my top three beeps for flex Booker are A. it's extremely expensive for what it is. I was able to replicate all features in acuity for almost $20 less per month. B. their mobile application doesn't work, and shows no sign of working in the future due to the fact that they do not listen to their customers and have made absolutely zero improvements in the last six months. I had to buy an expensive iPad just to be able to use their software on the go because they're mobile application doesn't work at all I had to use it based out of a browser. C. Their lack of secondary employee notification cost me time and money from employees, not showing up because they were not notified. There are many other complaints, but those are probably the biggest ones.

In Betracht gezogene Alternativen

Acuity Scheduling

Gründe für den Wechsel zu FlexBooker

The only reason that I chose flexbooker over acuity is the fact that it had an option to schedule a secondary employee, however, acuity has something similar where employees can just become a resource and that is a lot more simple than trying to say oh, there's this one employee on a job and that job requires a secondary employee who is the secondary employee, the employees [sensitive content hidden] OK well if [sensitive content hidden] has her own job than this isn't going to work. etc. It's just extremely complex for no reason. If you ask for help, then customer service will just send you some obscure article or try to point to a way that oh it was your user error for not knowing that this one little obscure button in the middle of nowhere three sheets back it's supposed to be pressed. And no, you can't integrate any other software really they say they have an API but what small business owner has the time to develop API calls?
Katie
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Finally - an appointment tool for businesses other than salons!

Bewertet am 18.5.2021

FlexBooker has been a breath of fresh air. It was easy to setup. It has superior individualism...

FlexBooker has been a breath of fresh air. It was easy to setup. It has superior individualism between schedules for different types of appointments and customization options. The customer service is stellar and the price vs. value is far superior to other tools we tried (and we tried about 10 before finding this one).

Vorteile

- FLEXIBILITY: You can present your calendar in several different ways to tailor it to your application needs.

- CUSTOMIZATION: You can customize your calendar to coincide with your branding.

- COMMUNICATION: You can customize your email responses by schedule, rather than a "one size fits all" global email that doesn't work for every type of appointment.

- COST: For the features, this is one of the most reasonably priced tools I've found.

- CUSTOMER SERVICE: Not only are the representatives readily available throughout the day to help, with extremely quick response times...you aren't charged exponentially for receiving 1 on 1 customer service to set your tool up just the way you want it.

Nachteile

The only con I've found so far is that sometimes it's a little difficult to navigate the administrator side of the tool. But that's just a learning curve. The more we use it, the easier it will be to navigate.

Warum FlexBooker gewählt wurde

Interviewer Assistant is a very nice tool, but it is ONLY for interviews. All of the nomenclature on that tool references "interviews" or "jobs". We wanted a tool that would allow us to customize the nomenclature to book any kind of appointment. We thought AppointmentPlus would be the solution. However, when we started using the tool, we realized their system has dramatic limitations. Their emails were not fully customizable by appointment type. Their system wouldn't reflect the correct duration of appointments. Setting up appointments that were not sequential was a painstaking, manual process. You could not link directly to a single appointment type - only to a global page showing all of your appointments. It just wasn't meant for what we needed. Not enough customization in any area of that tool.

Zuvor genutzte Software

DaySmart Appointments

Gründe für den Wechsel zu FlexBooker

Most of these products are specifically geared toward organizations that book one kind of appointment and need very little customization. We needed each appointment type to have its own customization options - from the schedule calendar itself to the emails that it generates. We needed really flexible appointment durations and time setup. We needed branding capability. The flexibility of FlexBooker went above what we were looking for and is going to be a great fit.
Jeff
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Live Support that made for a smooth transition

Bewertet am 16.11.2020

Timely response, helpful staff, and a solid product that makes this part of my business much easier...

Timely response, helpful staff, and a solid product that makes this part of my business much easier to manage. I look forward to working with this team for a long time to come!

Vorteile

This software can do everything my business needs without having to adapt my business model to the rules or limitations of the software. The support staff went above and beyond to make the setup and transition smooth and prompt. I couldn't be happier with the process of getting started!

Nachteile

There are minor areas where the software seems 'clunky' or a little lacking in the UI, but these are minor inconveniences ... nothing that makes me dislike the overall platform. (For example - an admin should be able to click on an appointment on the calendar and drag it to a new day / time. At this point, it appears that the only way to reschedule is to click on the appointment and fill out a form with the new date & time.)

In Betracht gezogene Alternativen

Vagaro und vcita

Warum FlexBooker gewählt wurde

No live support meant that if I had a question at 1 pm on Friday - it was typically still a question at 9 am on the following Tuesday morning. The software was inflexible and I had to jump through numerous flaming hoops to be able to use their product in a way that it would serve my clients even moderately well. I lost numerous new clients due to the confusing on-boarding process. They gave up on me because they couldn't get started with booking appointments to see me.

Zuvor genutzte Software

Acuity Scheduling

Gründe für den Wechsel zu FlexBooker

Flexbooker provided exactly what I need at the best value.

Antwort von FlexBooker

Hi Jeff! Thanks for the insightful review. We're so glad you appreciate our amazing support team - we do too! Sneak preview: updating the calendar drag and drop functionality is on our roadmap, so get excited :D

5 von 41 Bewertungen angezeigt Alle Bewertungen

FlexBooker Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über FlexBooker.

FlexBooker bietet folgende Kostenpläne an:

  • Ab: 49,00 $/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

FlexBooker hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

FlexBooker unterstützt die folgenden Sprachen:

Englisch

FlexBooker unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

FlexBooker kann in folgende Anwendungen integriert werden:

Braintree, CardConnect, GRAVITY, Google Analytics 360, Google Calendar, Mailchimp, Meta for Business, Microsoft 365, Microsoft Outlook, PayPal, Stripe, Zapier

FlexBooker bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat

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