--- description: Ausführliche Erfahrungsberichte zu Freshsales mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Freshsales mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Freshsales Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [CRM-Systeme](/directory/230/crm/software) > [Freshsales](/software/104265/freshsales) # Freshsales Canonical: https://www.getapp.de/software/104265/freshsales Seite: 1 / 26\ Weiter: [Nächste Seite](https://www.getapp.de/software/104265/freshsales?page=2) > Ein komplettes CRM für High-Velocity-Vertriebsteams mit integrierten Telefon- und E-Mail-Funktionen, Benutzerverhaltensverfolgung und Lead Scoring > > Bewertung: **4.5/5** von 622 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 622 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Freshworks - **Region**: San Mateo, USA - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: 11,00 € - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch (traditionell), Deutsch, Englisch, Französisch, Italienisch, Niederländisch, Polnisch, Portugiesisch, Russisch, Spanisch - **Verfügbare Länder**: Argentinien, Australien, Belgien, Bolivien, Brasilien, Chile, Costa Rica, Deutschland, Ecuador, Frankreich, Indien, Indonesien, Irland, Israel, Italien, Japan, Kanada, Kolumbien, Kuwait, Mexiko und 22 weitere ## Funktionen - A/B Testing - API - Aktivitäts-/Newsfeeds - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Anpassbare Felder - Anpassbare Formulare - Anpassbare Vorlagen - Anrufaufzeichnung - Anrufprotokoll - Aufgabenmanagement - Autoresponders - Berichterstattung / Analyse - Berichterstattung und Statistik - Beziehungs-Nachverfolgung - Budgetierung/Prognosen - CRM - Chancenmanagement ## Integrationen (20 insgesamt) - Asana - Calendly - Docusign - Freshchat - Freshdesk - Gmail - Google Calendar - Google Workspace - HubSpot CRM - Mailchimp - Meta for Business - Microsoft 365 - PandaDoc - QuickBooks Online - QuickBooks Online Advanced ... und 5 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support ## Category - [CRM-Systeme](https://www.getapp.de/directory/230/crm/software) ## Ähnliche Kategorien - [CRM-Systeme](https://www.getapp.de/directory/230/crm/software) - [Online CRM Systeme](https://www.getapp.de/directory/232/online-crm/software) - [CPM Software](https://www.getapp.de/directory/242/business-performance-management/software) - [Kontaktmanagement Software](https://www.getapp.de/directory/337/contact-management/software) - [Sales Force Automation Software](https://www.getapp.de/directory/338/sales-force-automation/software) ## Alternativen 1. [HubSpot CRM](https://www.getapp.de/software/102533/hubspot-crm) — 4.5/5 (4470 reviews) 2. [Zoho CRM](https://www.getapp.de/software/9908/zoho-crm) — 4.3/5 (6982 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.de/software/142099/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.de/software/90378/salesforce) — 4.4/5 (18790 reviews) 5. [EngageBay CRM](https://www.getapp.de/software/113999/engagebay-marketing) — 4.7/5 (908 reviews) ## Nutzerbewertungen ### "Reliable and cost effective platform" — 4.0/5 > **Rebacca** | *3. September 2024* | Personalbeschaffung & -besetzung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I really like the way it keeps the sales sequences and automates them. Making sales pipelines is not a big task on Freshsales. I would say this is one of the best CRM platforms am using. Moreover, the synchronizing system of the calendar works amazingly, if I talk about the pricing of Freshsales it is cost-effective and affordable product. > > **Nachteile**: To be honest it is working perfectly, before some months I was having some issues with add-ons but after getting assistance from its customer support I resolved the issue easily, so yes now there are no cons to write here. > > Overall experience is great. it is providing efficient services by automation our sales. I also appreciate the way it lets us track the sales activities. ----- ### "Freshsales CRM is a good solution for Insurance Companies" — 4.0/5 > **Jayanth** | *8. August 2023* | Versicherung | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: - Good customer support team- Price- Customizations- Marketing capabilities- Add ons- Customer communication mediums (SMS/Email/Chat, Chat bots) > > **Nachteile**: - Product bugs- Feature limitations- Freshworks product integrations do not talk well with each other > > Freshsales has helped our organization overall. Our Insurance agents access everything from Leads, Customers, and Communications (SMS, Email, Chat) in Freshsales CRM. We have also integrated our internal systems with Freshsales CRM through custom app developments to customize the CRM as per our business requirements. ----- ### "Freshsales is a GREAT sales CRM for under $10M in revenue" — 3.0/5 > **Tyson** | *5. Mai 2022* | Finanzdienstleistungen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: You can manage deals, deal stages, forecasting, and a lot more extremely well within this tool. It is surprisingly strong as a standard sales CRM and will meet most, if not all needs, for a small to mid-size company. It is a stronger offering that many that target this same segment. > > **Nachteile**: There is a lack of global integrations that make life easier, and as needs get more complex in reporting, deal structure, etc. Also, in the prospecting stages, it simply doesn't do well enough in tracking (which may again be an issue of integration, but is problematic). Leads are better tracked in another tool. > > I have built startup sales teams, and I would have chosen this over all of the other startup-class CRMs out there. It may not last forever, but in my opinion it will last many until they are closing $10+ in annual revenue. ----- ### "FreshSales: An extensive CRM for all your needs" — 5.0/5 > **Nikhil** | *14. Januar 2023* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Lead Management and Sales Pipeline Management are the most extensive and exciting features that this product has. You can keep a track of anything and everything throughout the software and also see every individual's progress to further see the projection of organization's upcoming revenue that can be generated. > > **Nachteile**: Notifications although automated can sometimes be delayed. > > I am almost content using Freshsales as all of the parts to my sales cycle can be tracked at one place and also I can just remain on one software throughout the day unless I am prospecting so it makes things very efficient and saves a lot of time. Also, helps me to create a workflow according to my preferences. ----- ### "Freshsales" — 4.0/5 > **Tanmayu** | *21. November 2022* | Personalwesen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The interface is really good and the software is very easy to use. You can also run campaigns and sequences on your contacts with freshsales. Deals and pipeline management is very good and you can create all kinds of reports to keep track of everything. > > **Nachteile**: The onboarding process was a bit longer than expected, and integration with other tools is also a bit difficult. Other than that, there is a monthly limit of only 1000 marketing emails in a month which seems rather wrong and to increase that, you have to pay extra which is a lot. > > The tool we were previously using did not have the option to create deals and manage your revenue generation and pipeline, but ever since we have shifted to freshsales, that problem has disappeared. Also, the reporting and the analytics freshsales offers helps us in keeping track of all our data, activity and how we can streamline the process of sales and pipeline management. Other than that we can also create tasks and meetings on the dashboard, but now we have an all one in solution for all of this, thanks to freshsales. ----- Seite: 1 / 26\ Weiter: [Nächste Seite](https://www.getapp.de/software/104265/freshsales?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/104265/freshsales) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten