--- description: Ausführliche Erfahrungsberichte zu DialedIn CCaaS mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche DialedIn CCaaS mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DialedIn CCaaS Erfahrungen, Kosten & Bewertungen | GetApp Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Call-Center Software](/directory/275/call-center/software) > [DialedIn CCaaS](/software/104279/chasedata) # DialedIn CCaaS Canonical: https://www.getapp.de/software/104279/chasedata Seite: 1 / 14\ Weiter: [Nächste Seite](https://www.getapp.de/software/104279/chasedata?page=2) > ChaseData bietet eine cloud-basierte Call-Center-Lösung mit Inbound- und Outbound-Calling-Funktion sowie interaktiver Voice-Response-Funktion. > > Bewertung: **4.8/5** von 330 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 330 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: ChaseData - **Gegründet**: 1997 ## Gewerblicher Kontext - **Startpreis**: 25,00 $ - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - API - Agenten-Schnittstelle - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Alerts/Escalation - Anpassbare Anrufer-ID - Anpassbare Berichte - Anrufaufzeichnung - Anrufbeantworter-Erkennung - Anrufer-ID - Anrufplanung - Anrufprotokoll - Anruftext-Aufzeichnung - Anrufverfolgung - Anrufverteilung - Anrufüberwachung - Automated Attendant - Automatic Outbound Dialer - Automatische Anrufverteilung ## Integrationen (9 insgesamt) - HubSpot Content Hub - HubSpot Marketing Hub - HubSpot Sales Hub - HubSpot Service Hub - Oracle CRM On Demand - Salesforce Sales Cloud - SugarCRM - Zapier - Zoho CRM ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Call-Center Software](https://www.getapp.de/directory/275/call-center/software) ## Ähnliche Kategorien - [Call-Center Software](https://www.getapp.de/directory/275/call-center/software) - [Kontaktcenter-Software](https://www.getapp.de/directory/593/contact-center/software) - [Predictive Dialer](https://www.getapp.de/directory/849/predictive-dialer/software) - [Telefon Software](https://www.getapp.de/directory/294/telephony/software) - [Inside-Sales-Software](https://www.getapp.de/directory/761/inside-sales/software) ## Alternativen 1. [Ringover](https://www.getapp.de/software/117547/ringover) — 4.7/5 (884 reviews) 2. [Convoso](https://www.getapp.de/software/8280/cloud-predictive-dialer) — 4.5/5 (395 reviews) 3. [LiveAgent](https://www.getapp.de/software/91301/liveagent) — 4.7/5 (1787 reviews) 4. [Readymode](https://www.getapp.de/software/107701/xencall) — 4.6/5 (144 reviews) 5. [Nextiva](https://www.getapp.de/software/91289/nextiva) — 4.6/5 (919 reviews) ## Nutzerbewertungen ### "User-friendly experience." — 5.0/5 > **Jeremy** | *25. Juli 2025* | Versicherung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Call features were very user-friendly with quick responses as well from customer support when needed. > > **Nachteile**: Never had any issues with getting a call or using the systems for transfers. I believe one feature that would've proved useful is if there was an autosave of the information being put into the system. ----- ### "Easy peasy" — 5.0/5 > **Kieshia** | *5. März 2026* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What stands out most about DialedIn CCaaS is its seamless balance of high-end power and accessibility. Users consistently rave about its intuitive interface, which allows teams to hit the ground running with almost zero learning curve. Beyond the UI, its predictive dialing technology is a heavy hitter—significantly boosting live connection rates and agent productivity. The addition of skills-based routing ensures customers reach the right expert every time, while the 99.99% uptime and responsive, U.S.-based support provide a level of reliability that’s hard to beat in the cloud contact center space. > > **Nachteile**: the biggest drawback likely boils down to reliability and technical friction. While the interface is easy to navigate, those small but persistent "glitches"—like sudden disconnects or audio jitter—can disrupt a productive flow. When you're managing a high volume of interactions, even minor issues like a clunky address book or a rigid call-transfer process become significant bottlenecks. Furthermore, the constant requirement for software updates can feel like more of a chore than a benefit, especially if they interfere with your immediate workflow. Essentially, it’s a platform that provides great tools but can sometimes trip over its own technical stability. > > It was easy finding what was needed and disposition in calls. It makes taking calls a lot easier and transitioning when it comes to transferring jobs. ----- ### "Lead generator at ACR" — 3.0/5 > **Amanda** | *18. März 2025* | Telekommunikation | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: I like the predictive dialer where you dont have to manaually call every call you make. > > **Nachteile**: The lag and sometimes the dialer going down often recently. > > It makes thing alot easier with my job and is easy to use ----- ### "Review of dialed in" — 5.0/5 > **Maranda** | *27. April 2026* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Ease of use and the value you get for the money spent. It's such a great product. I'd recommend it for any one > > **Nachteile**: Someone's we get dead air when manually calling guests. You've gotta call the number a few times for it to go through > > Very pleased with the product overall. It's easy to use and great value. The screen management makes it easy to navigate ----- ### "Smooth and Reliable Call‑Handling Experience" — 5.0/5 > **Aja Nurse** | *3. März 2026* | Telekommunikation | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: I like that DialedIn is easy to use, keeps calls organized, and helps me transfer customers quickly and smoothly. > > **Nachteile**: I don’t like the occasional system slowdowns and delays, because they interrupt the call flow and make transfers harder. > > I have had a good overall experience with DialedIn because it supports my workflow, keeps calls structured, and makes daily tasks easier, even though the system can be slow at times. ----- Seite: 1 / 14\ Weiter: [Nächste Seite](https://www.getapp.de/software/104279/chasedata?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.de/software/104279/chasedata) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten