Starboard Suite

Mühelose Reservierungen und Ticketing

4,7 /5 (149 Bewertungen) Eine Bewertung schreiben

Starboard Suite Übersicht

Was ist Starboard Suite?

Starboard Suite ist das erste Reservierungssystem, das speziell für Betreiber von Passagierschiffen und Wassersportgeräten entwickelt wurde. Mobilfreundliche Online-Reservierungen sind nahtlos in deine Telefon- und Vor-Ort-Buchungen integriert, sodass du dein gesamtes Unternehmen von einem einzigen Dashboard aus verwalten kannst. Unterstützung für elektronische Check-ins, Geschenkgutscheine, Mitarbeitereinsatzplanung und vieles mehr. Anpassung, Schulung und Support sind inbegriffen, ebenso kostenlose Updates, so lange du Kunde bist.

Starboard Suite Übersicht

Kosten

Beginnt ab
N/A

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

Starboard Suite Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch

Medien

Starboard Suite – Create and display event booking slots
Starboard Suite – Create booking/reservation forms
Starboard Suite – Print bills
Starboard Suite – Accept online payments
Starboard Suite – Generate boarding pass and share with customers
Videos zu Starboard Suite Starboard Suite Screenshot: Starboard Suite – Create and display event booking slots Starboard Suite Screenshot: Starboard Suite – Create booking/reservation forms Starboard Suite Screenshot: Starboard Suite – Print bills Starboard Suite Screenshot: Starboard Suite – Accept online payments Starboard Suite Screenshot: Starboard Suite – Generate boarding pass and share with customers

Starboard Suite Bewertungen

Starboard Suite Bewertungen

Gesamtbewertung
4,7
/
5
Ausgezeichnet
112

Sehr gut
36

Durchschnitt
1

Gering
0

Schlecht
0

Preis-Leistungs-Verhältnis
4,7
Funktionen
4,6
Bedienkomfort
4,7
Kundenbetreuung
4,8
99% haben diese Anwendung empfohlen
Jason L.

Easy to use

Starboard has been a blessing for work. It allows multiple people to see the same thing and make adjustments if needed, either at our kiosk or while out away from work. This is one of the easiest applications I have ever used. I highly recommend this to business owners.


Mit Google übersetzen
Ashley K.

Well worth the switch

It is always a difficult decision to switch to a new reservation system. It was no different for us but we knew when we chose Starboard, we'd made the right call. The staff have been incredibly helpful. Every time we come up with an idea that would make the reservation system better for us, they are willing to listen and try to create that functionality for us.


Mit Google übersetzen
Michael A.

Alright, but definitely could use updates

I have found that overall the product is too simple for online booking. It doesn't give enough options for controlling bookings and scheduling of employees.


Mit Google übersetzen
Hilary B.

Grateful to Starboard Suite for streamlining our operations!

We researched 7 other reservation platforms prior to committing to Starboard Suite. Not only did we like their pitch the best (because of their amazing customer service, ease of use, and customizability) - but as a HUGE added bonus they were also the cheapest option out of all of the alternatives. If you're not willing to charge your customer a service fee and want to absorb the cost of using a booking platform into your business costs, it can add up quite quickly as many of the similar services charge a large percentage fee.


Mit Google übersetzen
Christina G.

Best Replacement Software Ever!!

We really hit the jackpot with Starboard, since being forced to give up an in house software program, it was really hard to find something with all the features that each of our departments needed. Starboard has really come through for us, the team worked with us to set up the system the way we needed it make sense for us. This system is almost comparable to what we had before just updated 20 times better. our company books tours for groups and all our clients are impressed with the professionalism of the contracts they now receive.


Mit Google übersetzen
Jason L.
Branche: Freizeit, Reisen & Tourismus
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Easy to use

Täglich für 1-5 Monate genutzt
Bewertet am 4.9.2018
Quelle der Bewertung: Capterra

Starboard has been a blessing for work. It allows multiple people to see the same thing and make adjustments if needed, either at our kiosk or while out away from work. This is one of the easiest applications I have ever used. I highly recommend this to business owners.

Vorteile

I’m able to view and adjust multiple options while dealing with customers.

Nachteile

The only think I don’t like about Starboard is that it logs me out, but it’s not a con....it’s a security feature and it’s really beneficial.

Übersetzen auf: Deutsch

Antwort von Starboard Suite

Hi Jason,

Thanks for taking the time to write a review!

I'm glad to hear that our software is working out so well for you. We're thrilled to have you on-board, and looking forward to helping with your reservations for many years to come.

Wishing you all the best,

Charles

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Ashley K.
Branche: Maritime Wirtschaft
Untern. Größe: 11-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Well worth the switch

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 26.7.2020
Quelle der Bewertung: Capterra

It is always a difficult decision to switch to a new reservation system. It was no different for us but we knew when we chose Starboard, we'd made the right call. The staff have been incredibly helpful. Every time we come up with an idea that would make the reservation system better for us, they are willing to listen and try to create that functionality for us.

Vorteile

There are many great features but one of the things we found most valuable was the willingness to create functions that would work well for our business.

Nachteile

One thing I would really like to see is a way to check in parts of a group. Some people book as a group but don't arrive at the same time. It would be nice to check them in as they show up.

Übersetzen auf: Deutsch

Antwort von Starboard Suite

Hi Ashley,

Thanks for taking the time to write a review!

We're thrilled to have your team on board, and I'm really glad to hear that Starboard has worked out so well for you!

Regarding check-ins, I wanted to make sure you know there's a Live Manifest for each event that you can use to keep track of the actual number of individuals from each group.

We also recently added Today's Manifests that shows a full day of event manifests on a single screen.

And, our Ticket Scanner app is connected to the manifests, so that could be an option for you to track individuals boarding as well.

If you'd like more info on any of these options, please don't hesitate to reach out.

Wishing you all the best!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Michael A.
Branche: Freizeit, Reisen & Tourismus
Untern. Größe: 11-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Alright, but definitely could use updates

Täglich für 6-12 Monate genutzt
Bewertet am 17.9.2016
Quelle der Bewertung: Capterra

I have found that overall the product is too simple for online booking. It doesn't give enough options for controlling bookings and scheduling of employees.

Vorteile

It is easy to use

Nachteile

As I said before it is too basic

Übersetzen auf: Deutsch

Antwort von Starboard Suite

Hi Michael,

Thanks for taking the time to write a review.

I'd love to chat with you in more detail at your convenience. It sounds like there are some features that we could help you take better advantage of with a quick training session.

I'll follow up directly to coordinate a time.

Thanks again!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 2.0/10

Hilary B.
Branche: Maritime Wirtschaft
Untern. Größe: 11-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Grateful to Starboard Suite for streamlining our operations!

Täglich für 6-12 Monate genutzt
Bewertet am 29.10.2019
Quelle der Bewertung: Capterra

We researched 7 other reservation platforms prior to committing to Starboard Suite. Not only did we like their pitch the best (because of their amazing customer service, ease of use, and customizability) - but as a HUGE added bonus they were also the cheapest option out of all of the alternatives. If you're not willing to charge your customer a service fee and want to absorb the cost of using a booking platform into your business costs, it can add up quite quickly as many of the similar services charge a large percentage fee.

Vorteile

The customer service is excellent. They go above and beyond to ensure that their clients are happy with the system. They are quick to respond if you have questions, and they're willing to adjust the platform's features at your request (within reason). This has made all the difference to us, as we feel like the system can be customized to our needs. Understandably, every company will have different operating methods and will use the system in their own way, but having the ability to request features and see them implemented has made a world of difference to streamlining our day-to-day tasks and operations - and we're so grateful for that! You can tell that the staff work really hard and care about their client's satisfaction. Another thing we absolutely love about them is the affordability for using the service.

Nachteile

If I had to give some small critiques - not 100% of everything is as customizable as I had hoped prior to signing on, and it's not quite as 'pretty' as I'd like it to be. We just went through a rebrand and I would have loved to have made everything align with our new aesthetic. I also find the calendar to be rather bulky, and find myself missing our simpler calendar from our previous reservation platform. Having said that, about 95% of their service IS customizable. And, regardless of whether or not they're able to accommodate a request, the support staff will listen to your needs and do absolutely everything in their power to find a solution for you. They frequently create new features to fit our needs based on our requests, and if one of our requests isn't possible they will take the time and put in the effort to explain why it won't work to your favour rather than just saying 'no.' They go above and beyond regularly.

Übersetzen auf: Deutsch

Antwort von Starboard Suite

Hilary,

Thanks so much for taking the time to write a review!

We're thrilled to hear that we've had such a positive impact on your business, and that our customer service has been excellent :)

As you've noticed, we love to help our clients with anything we can -- we can't always move mountains (right away), but we'll give it a try if that's what you need :)

Most of all, we're glad that of the 7 reservation systems you considered, you chose Starboard Suite! We're thrilled to have you on board, and we look forward to helping you with your reservations for many years to come.

Wishing you a wonderful winter season,

Charles

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Christina G.
Branche: Gastgewerbe
Untern. Größe: 51-200 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Best Replacement Software Ever!!

Täglich für 1-5 Monate genutzt
Bewertet am 25.10.2019
Quelle der Bewertung: Capterra

We really hit the jackpot with Starboard, since being forced to give up an in house software program, it was really hard to find something with all the features that each of our departments needed. Starboard has really come through for us, the team worked with us to set up the system the way we needed it make sense for us. This system is almost comparable to what we had before just updated 20 times better. our company books tours for groups and all our clients are impressed with the professionalism of the contracts they now receive.

Vorteile

Ease of use, Functionality, easy to follow navigation, reporting

Nachteile

the ability to be able to email right from the program with our own email address instead of a standard starboard one.

Übersetzen auf: Deutsch

Antwort von Starboard Suite

Christina,

Thanks for taking the time to write a review!

We're so glad to hear that we're the best replacement software ever -- 20x better than your previews system, that's great to hear!!

FYI, you are able to email from our software using your own email address. If you need more info on how this works, just let us know.

Wishing you a wonderful winter season,

Charles

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Nutzerempfehlung
9,3/10
Basierend auf 149 Benutzerbewertungen
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Starboard Suite Preis

Starboard Suite Preis

Beginnt ab
N/A
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4,7/5
Basierend auf 149 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
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Starboard Suite Funktionen

Starboard Suite Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Audit Trail
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bestandsverfolgung
Compliance Management
Daten-Import / -Export
Dokumentenmanagement
Dokumentenspeicher
Echtzeit-Berichterstattung
Echtzeit-Daten
Integration von Dritten
Inventarverwaltung
Wirtschaftsprüfung
Workflow-Management
Überwachung
Funktionen
4,6/5
Basierend auf 149 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Starboard Suite Häufig gestellte Fragen

Starboard Suite Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Starboard Suite.

F. Welche Preispläne bietet Starboard Suite an?

Starboard Suite bietet folgende Kostenpläne an:

Preismodell: Abonnement

Gratis Testen: Nicht verfügbar

F. Was sind die Hauptfunktionen von Starboard Suite?

Wir haben keine Informationen über die Funktionen von Starboard Suite

F. Wer sind die typischen Nutzer von Starboard Suite?

Starboard Suite hat die folgenden typischen Kunden:

Kleine Unternehmen, Großunternehmen, Non-Profit, Mittlere Unternehmen

F: Welche Sprachen werden von Starboard Suite unterstützt?

Starboard Suite unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet Starboard Suite an?

Starboard Suite hat folgende Preismodelle:

Abonnement

F. Unterstützt Starboard Suite mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte Starboard Suite unterstützt

F. Mit welchen anderen Applikationen integriert Starboard Suite?

Starboard Suite kann in folgende Anwendungen integriert werden:

Authorize.net, Constant Contact, Facebook, Google Analytics, Mailchimp, Smartwaiver, Square Point of Sale, Stripe, When I Work, Wordpress

F. Welche Varianten der Kundenbetreuung bietet Starboard Suite an?

Starboard Suite bietet folgende Optionen für Kundensupport:

Video-Anleitungen, Telefon-Support, Online-Support, Häufig gestellte Fragen, Wissensdatenbank