Über Starboard Suite
Starboard Suite ist das erste Reservierungssystem, das speziell für Betreiber von Passagierschiffen und Wassersportgeräten entwickelt wurde. Mobilfreundliche Online-Reservierungen sind nahtlos in deine Telefon- und Vor-Ort-Buchungen integriert, sodass du dein gesamtes Unternehmen von einem einzigen Dashboard aus verwalten kannst. Unterstützung für elektronische Check-ins, Geschenkgutscheine, Mitarbeitereinsatzplanung und vieles mehr. Anpassung, Schulung und Support sind inbegriffen, ebenso kostenlose Updates, so lange du Kunde bist.
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Nutzerbewertungen
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- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
Starboard Suite has surpassed my expectations on all levels!! Especially the Customer Service!...
Bewertet am 2.5.2018
Vorteile
I like the intuitive Control Panel. It didn't take long for me to really dive into the settings and with some excellent customer service and the help of the Starboard Team, I felt really comfortable using Starboard Suite to its full potential. The Starboard Team does an excellent job setting up the software so its turn key ready for use. The communication and promptness of their staff is by far the best of any company I have dealt with these last few months. (and I've dealt with way to many lately it seems).
I also really like how clean the customer Interface is. It's very well organized and simple enough for Grandma and Grandpa to use with their new Smart Phone...
There are plenty of other features that I enjoy the software... There are really too many to list...
Don't hesitate if your shopping around for a reservation software... Do your self a favor and check out Starboard Suite and you won't have to waste your time with the Competitors.
Nachteile
Zero Cons... any of the minor issues I've had have been quickly addressed and most of the time, it was just my own misunderstanding of how the software works or responds. A little bit of coaching from the staff and the issue what ever it may have been becoming non-existent!!
Antwort von Starboard Suite
Brad,
Thanks for taking the time to write a review!
We're thrilled to have you aboard, and glad to hear that our product and service have exceeded your expectations on all levels!
Wishing you a great summer season!
- Branche: Erholungseinrichtungen & -dienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Fantastic for any rental or tickets sales business!
Bewertet am 10.8.2018
We think nothing but great things of crew at D3 Solutions. Our company is by no means the biggest...
We think nothing but great things of crew at D3 Solutions. Our company is by no means the biggest company they service but every interaction we've had with them, they treat us as if we were. Everything you want in a business partner you plan to spend many years with.
Vorteile
D3 Solutions has made our transition from FareHarbor seamless and care free. Their thorough support has made creating our perfect reservation platform a dream come true. The system is easy to operate and with our staff of crew ages 15-70 was easy to train and understand. Their patience with our crew as they transitioned to Starboard Suite from our previous provider was unmatched and the continued support is exceptional and comforting. I love to tell my fellow business owners about this amazing company!
Nachteile
At first it was a stretch to do exactly what we needed as boat rental company business with a very specific need but they were able to meet our expectations and exceed them.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Get for small business
Bewertet am 5.1.2017
I was with SS for 3 years and they worked great. I wish they had more features but that's what...
I was with SS for 3 years and they worked great. I wish they had more features but that's what makes their cost so so cheap compared to others.
Vorteile
Very easy, cheap, and great communication
Nachteile
up to date features and connections with affiliates
Antwort von Starboard Suite
Hi Alex,
Thanks for taking the time to write a review!
We've been very busy cranking out new features this year, including integrations with Square, Smart Waiver, Mail Chimp and Constant Contact.
And, we've got lots more in the pipeline for this year.
We'd love to welcome you back when you're ready :)
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Incredible Customer Support
Bewertet am 14.12.2016
The team at Starboard Suite does a phenomenal job responding to inquiries and making schedule...
The team at Starboard Suite does a phenomenal job responding to inquiries and making schedule adjustments for us and does so extremely quickly. This is great for us when we want to make pricing changes, add new locations, or offer specials. The software is easy to use and the functionality is great for our customers. We shopped around quite a bit and not only was Starboard Suite an incredible deal, they were also the easiest to communicate with and had by far the best customer service. If you are shopping for a scheduling software to use, look no further. These guys are the best!
Vorteile
Ease of use. A lot of features.
Nachteile
I would like to be able to make mass changes to mass event adds that I had done in the past.
Antwort von Starboard Suite
Hi Tony,
Thanks so much for taking the time to write a review.
We're thrilled to have you on-board, and glad to hear that things are working out so well with our product and our service!!
----
In terms of mass changes, we wanted to make sure you know that you can already:
- Make global changes to any of your price levels, event types, locations, vessels, etc.
- Add new price levels, event types, locations, vessels, etc in your Control Panel any time.
- Modify any of these properties on individual events any time.
- Add a series of events with any price levels, days, locations, etc.
We've been cautious about allowing mass modifications to individual events, since it's inherently easy to get into trouble with these types of one-click operations.
We do expect to open this up to individual customers in the coming year. We'll add you to our list and let you when this becomes available.
We're always glad to make mass modifications for you as well!
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Better than Fareharbor
Bewertet am 8.2.2021
Support is excellent and very responsive. I have only just finished setting up the system, so time...
Support is excellent and very responsive. I have only just finished setting up the system, so time will tell, but overall I'm impressed.
Vorteile
I left Fareharbor for SRBD for two reasons. The fee that charged per person is more reasonable and the ability to quote out charter dates with contracts. For the most part, it does everything else you need, and in some cases more.
Nachteile
The online widget isn't as customizable as I would like. The calendar is good and looks decent, but the user experience could be improved.
Antwort von Starboard Suite
Hi Garrett,
Thanks for taking the time to write a review!
Glad to hear that Starboard is generally meeting or exceeding your expectations, and that it's working out better than your previous system!
If you'd like assistance configuring the online widget to better meet your needs, please don't hesitate to reach out to our support team.
Starboard Suite Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Starboard Suite.F. Welche Preispläne bietet Starboard Suite an?
Starboard Suite bietet folgende Kostenpläne an:
- Ab:
- Preismodell: Abonnement
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von Starboard Suite?
Starboard Suite hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
F: Welche Sprachen werden von Starboard Suite unterstützt?
Starboard Suite unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Starboard Suite mobile Geräte?
Starboard Suite unterstützt die folgenden Geräte:
iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Starboard Suite?
Starboard Suite kann in folgende Anwendungen integriert werden:
Authorize.Net, Constant Contact, Google Ads, Google Analytics 360, Google Tag Manager 360, Mailchimp, Meta for Business, Smartwaiver, Stripe, WordPress
F. Welche Varianten der Kundenbetreuung bietet Starboard Suite an?
Starboard Suite bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat
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