Starboard Suite
Mühelose Reservierungen und Ticketing
4,7 /5 (149 Bewertungen) Eine Bewertung schreibenStarboard Suite Übersicht
Was ist Starboard Suite?
Starboard Suite ist das erste Reservierungssystem, das speziell für Betreiber von Passagierschiffen und Wassersportgeräten entwickelt wurde. Mobilfreundliche Online-Reservierungen sind nahtlos in deine Telefon- und Vor-Ort-Buchungen integriert, sodass du dein gesamtes Unternehmen von einem einzigen Dashboard aus verwalten kannst. Unterstützung für elektronische Check-ins, Geschenkgutscheine, Mitarbeitereinsatzplanung und vieles mehr. Anpassung, Schulung und Support sind inbegriffen, ebenso kostenlose Updates, so lange du Kunde bist.
Starboard Suite Übersicht
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Starboard Suite Funktionen
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Starboard Suite Bewertungen
Starboard Suite Bewertungen
Easy to use
Starboard has been a blessing for work. It allows multiple people to see the same thing and make adjustments if needed, either at our kiosk or while out away from work. This is one of the easiest applications I have ever used. I highly recommend this to business owners.
Well worth the switch
It is always a difficult decision to switch to a new reservation system. It was no different for us but we knew when we chose Starboard, we'd made the right call. The staff have been incredibly helpful. Every time we come up with an idea that would make the reservation system better for us, they are willing to listen and try to create that functionality for us.
Alright, but definitely could use updates
I have found that overall the product is too simple for online booking. It doesn't give enough options for controlling bookings and scheduling of employees.
Grateful to Starboard Suite for streamlining our operations!
We researched 7 other reservation platforms prior to committing to Starboard Suite. Not only did we like their pitch the best (because of their amazing customer service, ease of use, and customizability) - but as a HUGE added bonus they were also the cheapest option out of all of the alternatives. If you're not willing to charge your customer a service fee and want to absorb the cost of using a booking platform into your business costs, it can add up quite quickly as many of the similar services charge a large percentage fee.
Best Replacement Software Ever!!
We really hit the jackpot with Starboard, since being forced to give up an in house software program, it was really hard to find something with all the features that each of our departments needed. Starboard has really come through for us, the team worked with us to set up the system the way we needed it make sense for us. This system is almost comparable to what we had before just updated 20 times better. our company books tours for groups and all our clients are impressed with the professionalism of the contracts they now receive.
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Easy to use
Vorteile
I’m able to view and adjust multiple options while dealing with customers.
Nachteile
The only think I don’t like about Starboard is that it logs me out, but it’s not a con....it’s a security feature and it’s really beneficial.
Antwort von Starboard Suite
Hi Jason,
Thanks for taking the time to write a review!
I'm glad to hear that our software is working out so well for you. We're thrilled to have you on-board, and looking forward to helping with your reservations for many years to come.
Wishing you all the best,
Charles
Well worth the switch
It is always a difficult decision to switch to a new reservation system. It was no different for us but we knew when we chose Starboard, we'd made the right call. The staff have been incredibly helpful. Every time we come up with an idea that would make the reservation system better for us, they are willing to listen and try to create that functionality for us.
Vorteile
There are many great features but one of the things we found most valuable was the willingness to create functions that would work well for our business.
Nachteile
One thing I would really like to see is a way to check in parts of a group. Some people book as a group but don't arrive at the same time. It would be nice to check them in as they show up.
Antwort von Starboard Suite
Hi Ashley,
Thanks for taking the time to write a review!
We're thrilled to have your team on board, and I'm really glad to hear that Starboard has worked out so well for you!
Regarding check-ins, I wanted to make sure you know there's a Live Manifest for each event that you can use to keep track of the actual number of individuals from each group.
We also recently added Today's Manifests that shows a full day of event manifests on a single screen.
And, our Ticket Scanner app is connected to the manifests, so that could be an option for you to track individuals boarding as well.
If you'd like more info on any of these options, please don't hesitate to reach out.
Wishing you all the best!
Alright, but definitely could use updates
I have found that overall the product is too simple for online booking. It doesn't give enough options for controlling bookings and scheduling of employees.
Vorteile
It is easy to use
Nachteile
As I said before it is too basic
Antwort von Starboard Suite
Hi Michael,
Thanks for taking the time to write a review.
I'd love to chat with you in more detail at your convenience. It sounds like there are some features that we could help you take better advantage of with a quick training session.
I'll follow up directly to coordinate a time.
Thanks again!
Grateful to Starboard Suite for streamlining our operations!
We researched 7 other reservation platforms prior to committing to Starboard Suite. Not only did we like their pitch the best (because of their amazing customer service, ease of use, and customizability) - but as a HUGE added bonus they were also the cheapest option out of all of the alternatives. If you're not willing to charge your customer a service fee and want to absorb the cost of using a booking platform into your business costs, it can add up quite quickly as many of the similar services charge a large percentage fee.
Vorteile
The customer service is excellent. They go above and beyond to ensure that their clients are happy with the system. They are quick to respond if you have questions, and they're willing to adjust the platform's features at your request (within reason). This has made all the difference to us, as we feel like the system can be customized to our needs. Understandably, every company will have different operating methods and will use the system in their own way, but having the ability to request features and see them implemented has made a world of difference to streamlining our day-to-day tasks and operations - and we're so grateful for that! You can tell that the staff work really hard and care about their client's satisfaction. Another thing we absolutely love about them is the affordability for using the service.
Nachteile
If I had to give some small critiques - not 100% of everything is as customizable as I had hoped prior to signing on, and it's not quite as 'pretty' as I'd like it to be. We just went through a rebrand and I would have loved to have made everything align with our new aesthetic. I also find the calendar to be rather bulky, and find myself missing our simpler calendar from our previous reservation platform. Having said that, about 95% of their service IS customizable. And, regardless of whether or not they're able to accommodate a request, the support staff will listen to your needs and do absolutely everything in their power to find a solution for you. They frequently create new features to fit our needs based on our requests, and if one of our requests isn't possible they will take the time and put in the effort to explain why it won't work to your favour rather than just saying 'no.' They go above and beyond regularly.
Antwort von Starboard Suite
Hilary,
Thanks so much for taking the time to write a review!
We're thrilled to hear that we've had such a positive impact on your business, and that our customer service has been excellent :)
As you've noticed, we love to help our clients with anything we can -- we can't always move mountains (right away), but we'll give it a try if that's what you need :)
Most of all, we're glad that of the 7 reservation systems you considered, you chose Starboard Suite! We're thrilled to have you on board, and we look forward to helping you with your reservations for many years to come.
Wishing you a wonderful winter season,
Charles
Best Replacement Software Ever!!
We really hit the jackpot with Starboard, since being forced to give up an in house software program, it was really hard to find something with all the features that each of our departments needed. Starboard has really come through for us, the team worked with us to set up the system the way we needed it make sense for us. This system is almost comparable to what we had before just updated 20 times better. our company books tours for groups and all our clients are impressed with the professionalism of the contracts they now receive.
Vorteile
Ease of use, Functionality, easy to follow navigation, reporting
Nachteile
the ability to be able to email right from the program with our own email address instead of a standard starboard one.
Antwort von Starboard Suite
Christina,
Thanks for taking the time to write a review!
We're so glad to hear that we're the best replacement software ever -- 20x better than your previews system, that's great to hear!!
FYI, you are able to email from our software using your own email address. If you need more info on how this works, just let us know.
Wishing you a wonderful winter season,
Charles
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Starboard Suite Preis
Starboard Suite Preis
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Starboard Suite Funktionen
Starboard Suite Funktionen
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Kategorien
Kategorien
Starboard Suite Häufig gestellte Fragen
Starboard Suite Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Starboard Suite.
F. Welche Preispläne bietet Starboard Suite an?
Starboard Suite bietet folgende Kostenpläne an:
Preismodell: Abonnement
Gratis Testen: Nicht verfügbar
F. Was sind die Hauptfunktionen von Starboard Suite?
Wir haben keine Informationen über die Funktionen von Starboard Suite
F. Wer sind die typischen Nutzer von Starboard Suite?
Starboard Suite hat die folgenden typischen Kunden:
Kleine Unternehmen, Großunternehmen, Non-Profit, Mittlere Unternehmen
F: Welche Sprachen werden von Starboard Suite unterstützt?
Starboard Suite unterstützt die folgenden Sprachen:
Englisch
F. Welche Preispläne bietet Starboard Suite an?
Starboard Suite hat folgende Preismodelle:
Abonnement
F. Unterstützt Starboard Suite mobile Geräte?
Wir haben keine Informationen darüber, welche Geräte Starboard Suite unterstützt
F. Mit welchen anderen Applikationen integriert Starboard Suite?
Starboard Suite kann in folgende Anwendungen integriert werden:
Authorize.net, Constant Contact, Facebook, Google Analytics, Mailchimp, Smartwaiver, Square Point of Sale, Stripe, When I Work, Wordpress
F. Welche Varianten der Kundenbetreuung bietet Starboard Suite an?
Starboard Suite bietet folgende Optionen für Kundensupport:
Video-Anleitungen, Telefon-Support, Online-Support, Häufig gestellte Fragen, Wissensdatenbank
Starboard has been a blessing for work. It allows multiple people to see the same thing and make adjustments if needed, either at our kiosk or while out away from work. This is one of the easiest applications I have ever used. I highly recommend this to business owners.