Die Nr. 1 unter den globalen Ideenmanagementsoftwares für Unternehmensinnovation.
4.4/5 (49 Bewertungen)Spigit ist eine Online-Plattform für Ideenmanagement, mit der Nutzer Ideen für neue Märkte oder Produkte sammeln und Prozesse rationalisieren, das Mitarbeiterengagement steigern und die Kundenerfahrung verbessern können. Kunden, Partner und Mitarbeiter können unabhängig von ihrer Rolle oder ihrem Standort mit mobilem Zugang und Support für elf Sprachen, einschließlich Arabisch, Chinesisch und Spanisch, einbezogen werden.
Die patentierten Algorithmen von Spigit sollen Vorurteile und Subjektivität aus dem Ideenauswahlprozess eliminieren, indem Nutzervorhersagen hinsichtlich voraussichtlicher Kosten und des Zeitaufwands bei der Umsetzung von Ideen sowie des potenziellen erzielbaren Umsatzes verwendet werden. Alle Ideen werden in einem einzigen Diagramm dargestellt und zeigen die vorhergesagte/n Kosten, Zeit und Einnahmen für jede Idee sowie den Übereinstimmungsgrad aller Vorhersagen und eine Rangfolge der Ideen an. Auf diese Weise werden Ideen nicht aufgrund dessen, wann sie vorgeschlagen wurden oder wie beliebt sie sind, ausgeschlossen.
Spigit enthält Gamification-Funktionen, die die Teilnehmer anregen und einbeziehen, wie Spielmechanik, virtuelle Währung und anpassbare Anreize. Führungskräfte können das Mitarbeiterengagement verfolgen, indem sie Dashboards erstellen, anpassen und freigeben, des Weiteren können auch Berichte erstellt werden. Ideen, die nicht implementiert sind, werden automatisch in einer IP-Bank gespeichert. Spigit ruft im Laufe der Zeit Ideen aus diesem Repository ab, wenn sich die Marktbedingungen oder Geschäftsziele ändern.
Vorteile
- end-to-end management of challenges/programs (application management -> evaluations -> ranking -> selection)
- community management, including voting and comments
- great support from Spigit managers who are always ready to give you a good piece of advice
- sophisticated reporting system (you can get any information you want, however sometimes it is not very straight-forward :) )
Nachteile
As any platform, Spigit has some bugs that are normally being fixed by the team very quickly.
Some additional functionality might be useful (task assignment based on multiple conditions, geography, etc.)
More user-friendly reporting (sometime it takes time to understand how to to do this or that report)
Anna, it's been a pleasure working with you as a customer. Thanks for helping us spread our software to the innovation community at large. Keep the feedback coming.
Aligned resources to strategic goals
Increased customer engagement and satisfaction
Inspired creative problem solving and quantifying value to users
Vorteile
Scalable and sustainable - enabled us to engage at a scale simply not possible without innovation and in a way that is sustainable in terms of resources and integration back into the business - also very intuitive to end users - our crowd loves getting onto the platform to collaborate. Best part of Spigit is their Customer Success model - you aren't just getting a crowd-sourcing innovation platform, you are getting a true solution with strategic support from folks who are experts in their field and dig in to understand your specific goals and challenges.
Nachteile
The admin side is a little less intuitive / takes some training and time to get comfortable. Fortunately they have amazing resources available - from online content to a comprehensive knowledgebase to highly responsive support team to customer success managers who are always in your corner, you can always get what you need within 48 hours - often faster. And the in person training gives you a chance to be hands on with the software so you can retain what you are learning.
Vorteile
The software is fairly easy to use and navigate from a user's perspective. It has a somewhat similar feel to other social medial platforms and appeals to team members in this way. I really appreciate the ability to generate customized reports during and after challenges as well within Insights, the analytics platform of the Spigit software. This allows for open communication to sponsors around participation from the crowd and can signal a need for additional communication if challenge activity is low. It is very interactive overall and makes for a fun user experience while posting ideas and collaborating with others!
Nachteile
From an Admin perspective, there are some fields that are "locked in" the idea submission form, which can be frustrating at times when sponsors don't want those visible to team members for their particular challenge. There are also some features like conditional drop downs that aren't currently unavailable that would be helpful to have for certain challenges.
Engagement - we're getting 30+ plus engagement now
Cultural change
Communication
Idea Management
Vorteile
If you are looking to crowdsource ideas and insights, it's the complete product.
People across the business from all different backgrounds - call centre agents, van drivers, sales people, engineers, they all use it and the feedback has only every been very positive.
Unlike other tools in the same category, it's not just about collecting ideas. There's functionality in the system to manage the end to end lifecycle of ideas. Collecting more and more ideas simply isn't sustainable. You need to demonstrate the process works as well.
Nachteile
I'm splitting hairs because all mature, enterprise scale software packages have corners of the product which are clunky or hardly used and Spigit is no exception to that rule.
It provides significant savings for our internal efforts and also is a huge generator of opportunity pipeline.
Vorteile
The flexibility to adapt to multiple client needs and challenge types. We use this across the globe with multiple clients and industries. It allows us to fit the innovation agenda of our clients.
Nachteile
In the new UI do not like what they have done with the Idea Stages page. Liked the old version better. On a positive note about the new ui, I do like the graduation criteria change on the admin panel
Weiter unter folgen häufig gestellte Fragen über Spigit.
Spigit bietet folgende Kostenpläne an:
Kostenlose Testversion: Nicht verfügbar
Wir haben keine Informationen über die Funktionen von Spigit
Spigit hat die folgenden typischen Kunden:
Großunternehmen
Spigit unterstützt die folgenden Sprachen:
Arabisch, Chinesisch (vereinfacht), Chinesisch (traditionell), Englisch, Französisch, Deutsch, Japanisch, Portugiesisch, Russisch, Spanisch
Wir haben keine Informationen über die Preispläne von Spigit
Wir haben keine Informationen darüber, welche Geräte Spigit unterstützt
Wir haben keine Informationen darüber, welche Integrationen Spigit hat
Spigit bietet folgende Optionen für Kundensupport:
Online-Support, Telefon-Support
I have been working with the Spigit platform for a few open innovation challenges and programs within my innovation-related roles in two large corporations. Having experience of partnering with Spigit and a few of its competitors, I would definitely recommend Spigit among all of them. This platform is flexible enough to provide you with good basis for your open innovation initiatives both within your organization and with the external innovation community. It allows you to manage challenges/programs end-to-end just using one platform and its online functionality. It definitely makes your work easier and less time/effort consuming!