Erplain

Very intuitive product that simplifies inventory management and integration with QB work well. Customer service experience is always top notch - very responsive team that listens to their customers and incorporates feedback into their future development plans. They are always improving the product and adding new features. Hands down the best QB integrated inventory app for a small business based on price, usability and customer support.

Still some room to improve on user personalization but this has been a big improvement in even the last 6 months. Ability to configure & design the invoices, sales orders, etc will be a significant step forward for the product once this is available.

It integrates well with Quickbooks and basically fulfills most of my needs

There is zero customer service and I mean zero ! I have sent at lest three tickets for support in the last two weeks and there is zero support

Ease of use.
Very fair price.
Reactive support team.

Needs more functionalities.
Dev team should look at software like Lightspeed POS.

I appreciate that I can see exactly where orders are in the sales progress chain. For example, I can see at a glance whether an order is shipped or whether it has been invoiced or even paid.

I wish there were ability to take deposits on sales orders or give deposits on purchase orders. If there is, I haven't found it yet. I have yet to sort out the way profit on services can be organized. The software integration with QBO is ok if one person is working with both softwares. If the bookkeeper is in control of QBO and you are only working with Erplain, there will be issues.