Preferred Patron Loyalty

Über Preferred Patron Loyalty

Preferred Patron Loyalty wurde 2004 gegründet und ist eine Treueprogramm- und Geschenkgutscheinsoftware für kleine, mittlere und große Unternehmen in verschiedenen Branchen. Preferred Patron hilft derzeit Unternehmen in den Bereichen Einzelhandel, Automobil, Gesundheitswesen, Gaming, Gastgewerbe, Kosmetik und Spa/Salons, Gesundheit und Fitness, Golfresorts und Country Clubs, Cafés und Pubs, das Engagement und die Bindung der Kundschaft zu erhöhen.

Preferred Patron erfasst alle notwendigen Kundendaten, einschließlich demografischer Daten, Kaufverhalten und Kundenkommunikation, um treueorientierte Geschäftsregeln zu erstellen. Ein integriertes Marketingmanagement-Tool, das ereignisgesteuerte Angebots-E-Mails in Echtzeit verwaltet und koordiniert.

Unternehmen können Kundschaft auf Abruf, nach Bedarf oder nach Zeitfestlegung dynamische Inhalte gemäß den individuellen Kundendaten und Loyalitätsregeln bereitstellen. Preferred Patron bietet verschiedene anreizbasierte Programme wie Prämien, Gutscheine, Anerkennungen, Empfehlungen, „Miss you“, Cashback und mehr.

Preferred Patron bietet vier Editionen: Bronze, Silber, Gold und Platin. Jede Lösung umfasst geräteübergreifende Kompatibilität, Marketing-Services, Kundenmanagementfunktionen, Abgrenzungsmethoden, Omnichannel-Marketing, Berichterstattung und Daten, Schulungen und Support, Datenmanagement und Hosting-Services.


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Du bist nicht sicher, ob Preferred Patron Loyalty das Richtige ist? Mit einer beliebten Alternative vergleichen

Preferred Patron Loyalty

4,9 (100)
VS.
Häufig bewertet

Startpreis

149,00 $
Monat
20,00 €
Monat

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

159
202

Integrationen

22
70

Bedienkomfort

4,8 (100)
4,1 (6.689)

Preis-Leistungs-Verhältnis

4,9 (100)
4,3 (6.689)

Kundenservice

5,0 (100)
4,1 (6.689)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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FiveStars

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Clover

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Nutzerbewertungen

Gesamtbewertung

4,9 /5
(100)
Preis-Leistungs-Verhältnis
4,9/5
Funktionen
4,8/5
Bedienkomfort
4,8/5
Kundenbetreuung
5,0/5

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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 100 Bewertungen
Rafael
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

A great experience

Bewertet am 21.3.2023

We are a Point of Sales Solution provider focused in the quick service restaurant space. It took a...

We are a Point of Sales Solution provider focused in the quick service restaurant space. It took a while for us to find and filtered out target partners for our system implementation needs. We finally found and have chosen the Preferred Patron Loyalty and Gift Card platform as our partner. We have completed many comprehensive and complex API integrations to our POS platform, mobile application, online ordering module and member website, in a timely fashion. During the process, we found their API to be well documented, easy to use and reliable to our integration. The support we receive from them has always been excellent and timely. They have shown us they are committed to helping us succeed and now we have a true partner we can rely on and forward with this loyalty and gift card extension to our clients.

Vorteile

- Very high level of communication and support from all of Preferred Patron Teams.- They are willing to climb over mountains to help resolve issues.- Preferred Patron made it a true partner experience right off from the beginning.

Nachteile

none so far and wanted to stay that way.

In Betracht gezogene Alternativen

FiveStars, Clover und White Label Loyalty

Gründe für den Wechsel zu Preferred Patron Loyalty

Commitment of support
Leighann
Gesamtbewertung
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

An amazing product, excellent customer service, prompt support; you'll be a loyal customer for...

Bewertet am 11.4.2018

Increased visibility thanks to the customized rewards cards, ease of use vs our previous rewards...

Increased visibility thanks to the customized rewards cards, ease of use vs our previous rewards system, and a convenient solution for storing customer info and contacting them on special occasions or about promotions.

Vorteile

Preferred Patron is so unbelievably user friendly! Our initial implementation of the program was quick and easy, and we loved how we were able to really customize it for our needs. We've been using the program in our high volume, fast paced orthodontic office for over 7 years, and haven't once considered changing. Our patients enjoy being able to log into the online portal hosted on our website to check their point balance and available rewards, and we love that the portal helps drive traffic to our site. Preferred Patron takes customer service to another level; I've literally never had a question or issue that wasn't resolved same day, typically within minutes. Brett's been outstanding in every single interaction, and his nearly immediate help and support really makes us feel like we're their only customer.

Nachteile

We've had nothing but excellent experiences in interacting with Preferred Patron and have recommended them countless times. I'm honestly trying to think of a single con and it's just not possible!

Sandra
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

Great product that makes a difference!

Bewertet am 21.3.2013

We would highly recommend Preferred Patron to companies looking for an uncomplicated and impressive...

We would highly recommend Preferred Patron to companies looking for an uncomplicated and impressive way to distinguish themselves from their competitors. Customers love getting points and our personalized email so it really assists with relationship development. Its powerful back office tools make it a helpful way to track customers' spending patterns.

Vorteile

We are so glad we found Preferred Patron! It has allowed us to bring something unique to our market and has already helped us increase sales. Not only is the software straightforward and easy to use, the support staff has been wonderful! Friendly, enthusiastic, responsible, knowledgable and patient (I needed the patient part!) The Rewards Cards themselves look fantastic - very high quality.

Nachteile

We really are happy with Preferred Patron. All issues are quickly and thoroughly addressed.

Donna
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

Preferred Patron is "Boss" in this industry!!!

Bewertet am 20.4.2016

I learned about Preferred Patron from one of our patrons (a dentist), who was currently using this...

I learned about Preferred Patron from one of our patrons (a dentist), who was currently using this product and saw that I was using Royalty Rewards. Upon comparing our experiences and cost, I knew immediately that I had to contact Preferred Patron, which I did soon after. Upon learning of the various options, pricing and available resources, I could have kicked myself for having spent more than 3 times as much for a product that offered less in the areas that mattered most to our business.

As a business owner who is also a CPA, I use the cost-value approach in managing our financial & other resources. Two of my biggest contentions with Royalty Rewards are: 1) their products and services are bundled in such a way that you MUST pay for what you don't need, use or care about, therefore a higher price tag is forced upon you; and 2) they have a convoluted way of calculating ROI (Return on Investment) that makes it seem that because of their product, your returns are higher. This could not be more false because they are included in the equation, clients that you have cultivated and retained prior to signing up with them. The bottom line is that we was not getting the value we needed for what we were paying and another solution was necessary.

For me, Preferred Patron is "Boss" because they understand that their role is to help the business owner keep current patrons happy while acquiring new ones ... it's that simple! They do this by providing an excellent product with options to CHOOSE from, based upon what is right for your business and budget with the option to upgrade your plan as as your business grows.

I signed up with Preferred Patron about six months ago and intentionally waited this long to do a review because for me, service and support is equally, if not more important than price. Some company are great during the acquisition phase then leaves you to fend for yourself ... not Preferred Patron! From the inception to a today (literally), they have responded to ALL of my request for support whether it is explaining features in the software or signing in to my computer and providing step-by-step guidance on how to get a critical promotional email formulated and sent out ... they have responded timely to all of my request for help and support.

Thank you Brett et al. ... from the inception to today, you've always taken the time to provide the help I needed.

Sydnei
Gesamtbewertung
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great product, great service

Bewertet am 26.4.2023

From the beginning, I've experienced nothing but professionalism and respect from every person I've...

From the beginning, I've experienced nothing but professionalism and respect from every person I've encountered at PPL. They helped me determine the right products for me and got me set up quickly. It's been smooth sailing ever since!

Vorteile

It has everything I need to track my customers in my small business. It allows me to send them text messages and email marketing. In addition, I've scheduled automated text marketing to invite them to return when my customers haven't been in in a while.

Nachteile

Can sometimes be difficult to determine where I need to look for certain features. When this happens, I simply reach out to our rep, who quickly assists me.

5 von 100 Bewertungen angezeigt Alle Bewertungen

Preferred Patron Loyalty Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Preferred Patron Loyalty.

Preferred Patron Loyalty bietet folgende Kostenpläne an:

  • Ab: 149,00 $/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

Preferred Patron Loyalty hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

Preferred Patron Loyalty unterstützt die folgenden Sprachen:

Englisch

Preferred Patron Loyalty unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

Preferred Patron Loyalty kann in folgende Anwendungen integriert werden:

Bandwidth, Dealertrack DMS, EZ Texting, IVision, Infor CRM, Kaleyra, Lightspeed POS, Lightspeed Retail, Plivo, Pxier Sales and Catering, Pxier Salon and Spa, SendGrid, SimpleTexting, Square Point of Sale, Tango, Text Request, Twilio, WebRezPro, barnetPOS, bblsystems, esendex, iConnect

Preferred Patron Loyalty bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support

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