Kixie ist ein integrierter CRM-Dialer und Telefonservice für Vertriebsteams, um mehr Verkaufsgespräche zu führen, alle Anrufe aufzuzeichnen und Anrufmetriken zu verfolgen. Die Software wird in der Cloud gehostet und kann in 3 Minuten ohne Hardware eingerichtet werden.
Kixie ermöglicht Außendienstmitarbeitern die einfache Durchführung von Verkaufsgesprächen und ermöglicht ihnen, Anrufe für die Zukunft zu planen. Die Software bietet eine Click-to-Call-Wählliste und Auto-Wahl-Optionen sowie weitere Funktionen wie Anrufaufzeichnung, anpassbare Anrufweiterleitung und Anrufverfolgung. Das Tool hilft auch bei der Erfassung von Verkaufsstatistiken wie der Conversion-Rate und unterstützt die Schulung neuer Vertriebsmitarbeiter mithilfe der Kixie Call Coaching-Funktionalität. Die Software überwacht Parameter wie die durchschnittliche Anrufdauer pro Agent, die Gesamtzahl der ausgehenden Anrufe, Dispositionen und Verbindungen sowie ein erweitertes Call-Reporting-Dashboard zur Auswertung von Verkaufskennzahlen. Zu den weiteren Funktionen gehören Sprachnachrichten in HD-Qualität, gebührenfreie Rufnummern, automatische Ansagen, Voicemail, geschäftliche SMS, internationale Anrufe und Überweisungen und Halte-Funktionalität und virtuelle Rezeptionist-Unterstützung.
Kixie integriert sich in CRM-Anwendungen von Drittanbietern wie Salesforce, Zoho, AmoCRM, Capsule und Nutshell, um eine nahtlose Benutzererfahrung zu bieten. Die Software kann mit Desktop-Telefonen und Mobiltelefonen sowohl mit browserbasierten als auch nativen Apps konfiguriert werden. Jewelscent, Bloomnation, NancyAugust und Seamless Docs gehören zu den Unternehmen, die dieses Tool verwenden.
Sign up for the trial to get a sense of how it works since it’s free for 7 days and takes two seconds to setup. Kixie integrates great with my CRM, saves me ton of time, helps keep me organized, and eliminates manual logging tasks. Like I said before, I can’t even remember what it feels like to make calls before using Kixie.
I dial 100 customers a day to grow lead generation and create interest for our sales team. I constantly track my call reporting which keeps me focused on reaching the dial numbers and average call duration. This is huge in making me stay competitive with my team so I always reach my sales goals.
forget what life before having Kixie felt like - almost the same way that I forgot what it felt like before I had a cellphone. I felt like writing a review for Kixie since I sometimes forget how impactful Kixie is to my phone sales efforts.
Before Kixie, I had to manually dial 100’s of outbound sales calls. Without a Click-to-Call button right next to the phone numbers, I wasn't able to see which contacts were calling me from my CRM. I didn’t have Local Presence Dialing so my prospects saw my out-of-state number on outbound caller id and often wouldn’t pick up, and I couldn’t review my call recordings to numbers or names I had forgotten to write down.
Since we have partnered, Kixie has kept on adding new features, though the pricing has stayed the same. For instance, the addition of SMS Messaging and voicemail drop functionality has been a huge benefit.
Their customer service team is also phenomenal. When I call or send Kixie an email, a tech-savvy rep from the US answers my calls answers the phone or replies. They don’t have an outsourced service team and they actually care about my business which is hard to do for any size company.
I would suggest for Kixie to add a real time performance leaderboard to show my team on a TV screen, and maybe a search feature in the dashboard for call history.
Simplicity. Consistent. Great pricing. I can't recommend it enough, took quite a few calls to find something that easily could track my team, record phone calls, and sit right on their computers. My team loves it and so do I. Best thing is, it doesn't cost an arm and a leg, and the team actually wants to help you unlike most SaaS companies... If you have a problem, sometimes they call you right away, if not within a day... Its amazing.
I love the simplicity of the product. We were using Outreach.io Voice, and paying out the waaazooo for it, and there were hidden fees... It was a nightmare. I called at Kixie and he answered all my questions, no BS in the sales pitch... set me up and even helped me get started in rolling it out to the team. They even offered consulting to help integrate with my CRM but I declined for the time being.
The morale of my team went way up... No more issues. The reporting is simple which helps them create reports, and the portal is easy for me to go in and manage my team and make sure productivity is up. I love the red click to calls that even show up on peoples websites so its fast.
I would highly recommend this for businesses using SDR's who don't want to over complicate making a dang phone call. I haven't used all the features to the full ability yet but it has been doing what I need it to. Its also cheaper than buying new phone lines for each person in the company. We had a small learning curve, but that was easily managed and expected from switching softwares.
I really like most everything about it. The setup did take awhile to figure out, but I think that was more on my end. If I had to pick one thing, I would say adding notes takes one extra click than I want... But that is me stretching to find something, and might just be my use case.
Business problems that we have begun to solve with Kixie, his full accountability by connecting inbound and outbound call details with CRM records. The number of calls that you can make in a minute is far beyond any other dialer that I've used, and certainly far faster than using your finger or even clicking on numbers. All we have to do now is queue up a group of numbers, push a button and it starts dialing. Once each call is finished you ad the call disposition details and it instantly and automatically add those details to the record and then moves onto the next number, until you reach the bottom of the list. Bravo!
What I like most about this software is the tight integration that it offers with our CRM, which happens to be Insightly. Every inbound and outbound call or text is logged on the contact or lead involved in the communication. And every call gives you the opportunity to add all the call disposition details to the contact or lead record. If you wrap your mind around that feature alone, it's truly a game changer. We believe that if it's not the CRM it never happened. That means it's all about accountability and this software gives us that to the power of 10.
So far the only thing that I don't like about this software is a very minor complaint. At my level of subscription there is a mobile dialing app for the android it comes from a third-party. That simply made the information and setup details harder to find. They could document that detailed feature better, but I no means does it represent a dealbreaker.
Kixie Powercall is getting us on the phone faster and connected with quality prospects. We can essentially do everything we need to do from the Kixie software and see it in its respective field in our CRM. This minimizes the administrative tasks that sales people fill their time up with.
I loved the full integration with out Hubspot CRM. It already had the pre-loaded dispositions and synced instantly when making calls. The Kixie software is lightweight but gets the job done in a major way. Additionally, being able to hear have call recordings loaded into our Hubspot CRM we can find out what our sales people are saying right and make the tweaks when they could have said something different.
We have found no CONs to the Kixie software.
Overall, this software is so easy to use; it operates so efficiently in the background that I forget that it's even there.
Kixie has allowed our sales team to be more product and efficient with their sales calls. With one-click dialing and automatic call recording, there is no need to manually dial number and take notes. The local number feature is also very beneficial as it has allowed us to increase the likelihood of call answers.
The limited minutes plan is reasonably priced but only allows for 300 minutes a month, which is not a lot if you are making calls every day. There is a large price increase from the limited minutes plan to the unlimited minutes plan.
Weiter unter folgen häufig gestellte Fragen über Kixie.
Kixie bietet folgende Kostenpläne an:
Beginnt ab: 15,00 $/Monat
Kostenlose Testversion: Verfügbar
Wir haben keine Informationen über die Funktionen von Kixie
Kixie hat die folgenden typischen Kunden:
Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen
Kixie unterstützt die folgenden Sprachen:
Kixie hat folgende Preismodelle:
Wir haben keine Informationen darüber, welche Geräte Kixie unterstützt
Kixie kann in folgende Anwendungen integriert werden:
Capsule, HubSpot CRM, HubSpot Marketing, Insightly, Nutshell CRM, Pipedrive, Slack, Zendesk, Zoho CRM, amoCRM
Kixie bietet folgende Optionen für Kundensupport:
Häufig gestellte Fragen, Online-Support, Telefon-Support, Video-Anleitungen