Kixie Übersicht

Was ist Kixie?

Kixie ist ein integrierter CRM-Dialer und Telefonservice für Vertriebsteams, um mehr Verkaufsgespräche zu führen, alle Anrufe aufzuzeichnen und Anrufmetriken zu verfolgen. Die Software wird in der Cloud gehostet und kann in 3 Minuten ohne Hardware eingerichtet werden.

Kixie ermöglicht Außendienstmitarbeitern die einfache Durchführung von Verkaufsgesprächen und ermöglicht ihnen, Anrufe für die Zukunft zu planen. Die Software bietet eine Click-to-Call-Wählliste und Auto-Wahl-Optionen sowie weitere Funktionen wie Anrufaufzeichnung, anpassbare Anrufweiterleitung und Anrufverfolgung. Das Tool hilft auch bei der Erfassung von Verkaufsstatistiken wie der Conversion-Rate und unterstützt die Schulung neuer Vertriebsmitarbeiter mithilfe der Kixie Call Coaching-Funktionalität. Die Software überwacht Parameter wie die durchschnittliche Anrufdauer pro Agent, die Gesamtzahl der ausgehenden Anrufe, Dispositionen und Verbindungen sowie ein erweitertes Call-Reporting-Dashboard zur Auswertung von Verkaufskennzahlen. Zu den weiteren Funktionen gehören Sprachnachrichten in HD-Qualität, gebührenfreie Rufnummern, automatische Ansagen, Voicemail, geschäftliche SMS, internationale Anrufe und Überweisungen und Halte-Funktionalität und virtuelle Rezeptionist-Unterstützung.

Kixie integriert sich in CRM-Anwendungen von Drittanbietern wie Salesforce, Zoho, AmoCRM, Capsule und Nutshell, um eine nahtlose Benutzererfahrung zu bieten. Die Software kann mit Desktop-Telefonen und Mobiltelefonen sowohl mit browserbasierten als auch nativen Apps konfiguriert werden. Jewelscent, Bloomnation, NancyAugust und Seamless Docs gehören zu den Unternehmen, die dieses Tool verwenden.

Kixie Übersicht

Kosten

Beginnt ab
15,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

Kixie Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Australien, Brasilien, Kanada, Europa, Deutschland und 4 weitere , Lateinamerika, Mexiko, Mittlerer Osten und Afrika, Vereinigte Staaten von Amerika
Unterstützte Sprachen
Englisch

Screenshots

Kixie Screenshot: Generate more meaningful connections from your calls by using intelligent AI-Powered Local Presence and Voicemail drop.
Kixie Screenshot: Generate more meaningful connections from your calls by using intelligent AI-Powered Local Presence and Voicemail drop. Kixie Screenshot: Empower managers to make better decisions through granular, historic, and real-time reporting and analytics. Kixie Screenshot: Encourage friendly competition through displaying real-time sales leaderboards on your computer monitor or TV screen. Kixie Screenshot: Run a second, parallel sales process that’s entirely automated by sending automated SMS messages and triggering automatic calls using information from your CRM. Kixie Screenshot: Everything your business needs from a phone service such as Ring Groups, Virtual Receptionists, and phone numbers in 40+ countries. Kixie Screenshot: Automatically track and record phone calls, SMS messages, voicemails, and notes in your CRM. Kixie Screenshot: Trusted by thousands of teams worldwide

Kixie Bewertungen

Kixie Bewertungen

Gesamtbewertung
4,5
/
5
Ausgezeichnet
35

Sehr gut
5

Durchschnitt
3

Gering
2

Schlecht
2

Preis-Leistungs-Verhältnis
4,4
Funktionen
4,3
Bedienkomfort
4,5
Kundenbetreuung
4,7
85% haben diese Anwendung empfohlen
Rowdie mitch G.

Saved us a ton of money for a simple trackable dialer

Simplicity. Consistent. Great pricing. I can't recommend it enough, took quite a few calls to find something that easily could track my team, record phone calls, and sit right on their computers. My team loves it and so do I. Best thing is, it doesn't cost an arm and a leg, and the team actually wants to help you unlike most SaaS companies... If you have a problem, sometimes they call you right away, if not within a day... Its amazing.


Mit Google übersetzen
Nick Y.

A good phone software, with a few bugs.

Honestly, I have truly enjoyed using Kixie over a LOT of other phone programs that I have used in the past. The ease of going to an account and clicking a single button to dial has reduced my time between calls by over 65%, which is nice when you are cold calling sales prospects all day long. Less down time means more dials, means more sales.


Mit Google übersetzen
Annette B.

PROMISED A LOT BUT MOST IMPORTANT FEATURES REQUIRED 3RD PARTY APPS

SALES OVER SOLD BUT CUSTOMER SERVICE TRIED REALLY HARD TO GET WHAT I NEEDED DOWN TO AN AFFORABLE PRICE BUT JUST COULD NOT MEET MY NEEDS


Mit Google übersetzen
Alec T.

Great Phone Solutions to integrate with Pipedrive CRM

I would highly recommend, and know this will be a company our business will continue to use for a long time. I'm excited to see what Kixie has to offer in the near future, and see big things coming from this company!


Mit Google übersetzen
Mark F.

Kixie PowerCall Is the Best I've Used

Business problems that we have begun to solve with Kixie, his full accountability by connecting inbound and outbound call details with CRM records. The number of calls that you can make in a minute is far beyond any other dialer that I've used, and certainly far faster than using your finger or even clicking on numbers. All we have to do now is queue up a group of numbers, push a button and it starts dialing. Once each call is finished you ad the call disposition details and it instantly and automatically add those details to the record and then moves onto the next number, until you reach the bottom of the list. Bravo!


Mit Google übersetzen
Rowdie mitch G.
Untern. Größe: 13-50 Mitarbeiter
Übersetzen auf: Deutsch

Saved us a ton of money for a simple trackable dialer

Täglich für 6-12 Monate genutzt
Bewertet am 25.3.2018
Quelle der Bewertung: Capterra

Simplicity. Consistent. Great pricing. I can't recommend it enough, took quite a few calls to find something that easily could track my team, record phone calls, and sit right on their computers. My team loves it and so do I. Best thing is, it doesn't cost an arm and a leg, and the team actually wants to help you unlike most SaaS companies... If you have a problem, sometimes they call you right away, if not within a day... Its amazing.

Vorteile

I love the simplicity of the product. We were using Outreach.io Voice, and paying out the waaazooo for it, and there were hidden fees... It was a nightmare. I called at Kixie and he answered all my questions, no BS in the sales pitch... set me up and even helped me get started in rolling it out to the team. They even offered consulting to help integrate with my CRM but I declined for the time being.

The morale of my team went way up... No more issues. The reporting is simple which helps them create reports, and the portal is easy for me to go in and manage my team and make sure productivity is up. I love the red click to calls that even show up on peoples websites so its fast.

I would highly recommend this for businesses using SDR's who don't want to over complicate making a dang phone call. I haven't used all the features to the full ability yet but it has been doing what I need it to. Its also cheaper than buying new phone lines for each person in the company. We had a small learning curve, but that was easily managed and expected from switching softwares.

Nachteile

I really like most everything about it. The setup did take awhile to figure out, but I think that was more on my end. If I had to pick one thing, I would say adding notes takes one extra click than I want... But that is me stretching to find something, and might just be my use case.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Nick Y.
Branche: Computer-Software
Untern. Größe: 13-50 Mitarbeiter
Übersetzen auf: Deutsch

A good phone software, with a few bugs.

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 19.11.2019
Quelle der Bewertung: Capterra

Honestly, I have truly enjoyed using Kixie over a LOT of other phone programs that I have used in the past. The ease of going to an account and clicking a single button to dial has reduced my time between calls by over 65%, which is nice when you are cold calling sales prospects all day long. Less down time means more dials, means more sales.

Vorteile

We use Kixie integrated with Hubspot, which allows for one touch dialing. This makes cold calling and outreach a breeze. The software is super easy to you and set up was done within seconds. Overall if you are just handling outbound calls and dont need internal queues for a CS department of something of that nature this is the best option.

Nachteile

It will just not dial from time to time, and will not log calls in Hubspot at all or on the wrong account. I cannot say for sure that this is a Kixie issue, a Hubspot issue, or a problem with the API between the two, but to be honest it is a very minimal inconvenience as you can just dial the number again and it works, or just log the call. The only real issue is if the recording doesnt attach, but Kixie houses that data in their internal site so its not really an issue overall.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 8.0/10

Annette B.
Branche: Versicherung
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch

PROMISED A LOT BUT MOST IMPORTANT FEATURES REQUIRED 3RD PARTY APPS

Täglich für Kostenlose Testversion genutzt
Bewertet am 9.12.2019
Quelle der Bewertung: Capterra

SALES OVER SOLD BUT CUSTOMER SERVICE TRIED REALLY HARD TO GET WHAT I NEEDED DOWN TO AN AFFORABLE PRICE BUT JUST COULD NOT MEET MY NEEDS

Vorteile

I LIKED ALL THE FEATURES THEY PROMISED AS AN ALL IN ONE SOLUTION

Nachteile

ALL THE FEATURES THAT I NEEDED REQUIRED EXPENSIVE 3RD PARTY SOFTWARE TO DO WHAT I NEEDED

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 3.0/10

Alec T.
Branche: Bau
Untern. Größe: 13-50 Mitarbeiter
Übersetzen auf: Deutsch

Great Phone Solutions to integrate with Pipedrive CRM

Täglich für 1-5 Monate genutzt
Bewertet am 5.12.2019
Quelle der Bewertung: Capterra

I would highly recommend, and know this will be a company our business will continue to use for a long time. I'm excited to see what Kixie has to offer in the near future, and see big things coming from this company!

Vorteile

I most enjoy the integration options Kixie has, and the way it can create contacts in our sales CRM Pipedrive. This is very useful for making sure no leads fall through the cracks, and ensuring none of our sales reps forget to contact someone if a call is missed. Overall great phone solutions, cutting edge API/Integration, very helpful and caring customer support, and all around fair price for what you get. I would highly recommend to anyone looking to automation/integrate their sales process using Pipedrive, and hope this review helps others in making their choice for phone solutions!

Nachteile

Getting set up at first was tricky, and we ran into a few issues with trying to use old hardware provided by our previous phone solution company Ring Central. They Kixie support team was able to fix the issues, and made sure we were satisified with everything after this issue happened.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Mark F.
Branche: Marketing & Werbung
Untern. Größe: 13-50 Mitarbeiter
Übersetzen auf: Deutsch

Kixie PowerCall Is the Best I've Used

Täglich für 6-12 Monate genutzt
Bewertet am 2.8.2018
Quelle der Bewertung: Capterra

Business problems that we have begun to solve with Kixie, his full accountability by connecting inbound and outbound call details with CRM records. The number of calls that you can make in a minute is far beyond any other dialer that I've used, and certainly far faster than using your finger or even clicking on numbers. All we have to do now is queue up a group of numbers, push a button and it starts dialing. Once each call is finished you ad the call disposition details and it instantly and automatically add those details to the record and then moves onto the next number, until you reach the bottom of the list. Bravo!

Vorteile

What I like most about this software is the tight integration that it offers with our CRM, which happens to be Insightly. Every inbound and outbound call or text is logged on the contact or lead involved in the communication. And every call gives you the opportunity to add all the call disposition details to the contact or lead record. If you wrap your mind around that feature alone, it's truly a game changer. We believe that if it's not the CRM it never happened. That means it's all about accountability and this software gives us that to the power of 10.

Nachteile

So far the only thing that I don't like about this software is a very minor complaint. At my level of subscription there is a mobile dialing app for the android it comes from a third-party. That simply made the information and setup details harder to find. They could document that detailed feature better, but I no means does it represent a dealbreaker.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Nutzerempfehlung
8,8/10
Basierend auf 47 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

Kixie Preis

Kixie Preis

Beginnt ab
15,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4,4/5
Basierend auf 47 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

Kixie Funktionen

Kixie Funktionen

API
Aktivitäts-Dashboard
Anrufaufzeichnung
Anrufer-ID
Anrufüberwachung
Automatische Benachrichtigungen
Berichterstattung und Statistik
CRM-Integration
Chat
Echtzeit-Benachrichtigungen
Echtzeit-Berichterstattung
Integration von Dritten
Kommunikationsmanagement
Konferenzschaltungen
Kontaktmanagement
Sofortnachrichten
Umleitung der Anrufe
Videokonferenzen
Voice-Mail
Weiterleitung von Anrufen (Call Routing)
Funktionen
4,3/5
Basierend auf 47 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Kixie Häufig gestellte Fragen

Kixie Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Kixie.

F. Welche Preispläne bietet Kixie an?

Kixie bietet folgende Kostenpläne an:

Beginnt ab: 15,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von Kixie?

Wir haben keine Informationen über die Funktionen von Kixie

F. Wer sind die typischen Nutzer von Kixie?

Kixie hat die folgenden typischen Kunden:

Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von Kixie unterstützt?

Kixie unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet Kixie an?

Kixie hat folgende Preismodelle:

Abonnement

F. Unterstützt Kixie mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte Kixie unterstützt

F. Mit welchen anderen Applikationen integriert Kixie?

Kixie kann in folgende Anwendungen integriert werden:

Capsule, HubSpot CRM, HubSpot Marketing, Insightly, Nutshell, Pipedrive, Slack, Zendesk, Zoho CRM, amoCRM

F. Welche Varianten der Kundenbetreuung bietet Kixie an?

Kixie bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Online-Support, Telefon-Support, Video-Anleitungen