Über Smart Service
Smart Service ist eine Termin- und Aufgabenmanagement-Software mit QuickBooks-Integration, die das Management von Workflows im Büro und unterwegs ermöglicht
Preisoptionen ab:
1.599,99 $
- Gratis Testen
- Einmalige Lizenz
Vergleich mit beliebten Alternativen
Geräte
Unternehmensgröße
Märkte
Unterstützte Sprachen
Preisoptionen ab:
1.599,99 $
- Gratis Testen
- Einmalige Lizenz
Vergleich mit beliebten Alternativen
Bilder

Funktionen
Gesamtzahl der Funktionen von Smart Service: 19
- Aufgabenplanung
- Bestell-Management
- Drag-and-Drop-Oberfläche
- Echtzeit-Updates
- Elektronische Signaturerfassung
- Feedback-Sammlung
- Formularverwaltung
- Gerätenachverfolgung
- Integration in QuickBooks
- Inventarverwaltung
- Job-Planung
- Kundendatenbank
- Kundenhistorie
- Kundenspezifisches Branding
- Lead-Erfassung
- Mobile Unterschriftenerfassung
- Schätzung
- Versandmanagement
- Wiederkehrende Aufgaben
Alternativen
Dynamics 365
UpKeep
EZOfficeInventory
QuickBooks Online Advanced
Nutzerbewertungen
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- Untern. Größe: 51-200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Smart Service has been a God send to my company. We are now also "almost" paper free.
Bewertet am 21.12.2017
Efficiency - Efficiency - efficiency.
And did I mention efficiency???
Efficiency - Efficiency - efficiency.
And did I mention efficiency???
Vorteile
Being able to use iPads or tablets in the field. By being able to use tablets we take away the technicians penmanship errors and can have the customer sign work orders so there is no confusion of who said what later.
Nachteile
Not being able to track individual extinguishers by date and have them update to when service is needed.
- Branche: Bau
- Untern. Größe: 11-50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
Smart Service
Bewertet am 12.12.2019
It has been a good experience. It handles well with Quickbooks. We are switching to a better...
It has been a good experience. It handles well with Quickbooks. We are switching to a better software after being on this for 5 years.
Vorteile
It is fairly user friendly. I do like the posting and dispatch screens. Easy to read, easy to post. The ease of changing information is good and bad. From an accounting perspective, it is a bit soft on that aspect.
Nachteile
It took me longer to get the hang of this software than most softwares I have used. The reporting is not the best. Reporting is difficult to get what we want. It either has too much information or too little. I would like to see the ease of changing accouting information alot harder. It is too easy for the field techs to change.
- Branche: Verbraucherdienste
- Untern. Größe: 2-10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 2.0 /10
Scheduling Guru
Bewertet am 21.9.2016
My employer was quite hopeful that Smart Service would be the answer to our scheduling & invoicing...
My employer was quite hopeful that Smart Service would be the answer to our scheduling & invoicing headaches as he invested a great deal of money into the software, the iPads, man hours, time away from our regular business days to learn the system, etc. The idea of the system is really good. The implementation in daily business is not so good as it takes real dedication and compliance on everyone's part. He had to rework the inventory on Quick Books so items would be easier for the field guys to find, invent ways to charge mileage as we live in a rural area and Wyoming is huge, rework the labor hours so the men knew how to charge a customer in the field. With all the work we both put into it, the extra training I requested from My Service Depot, you would think that it would run smoothly. Smart Service is only as good as the people's efforts entering the data from a job. If they forget something it can cost the company a lot of money. Since we started Smart Service we have returned to paper as it can be tracked. Having a paper trail is very useful. My employer has returned to invoicing duties as he will know if the men forgot something on the invoice and won't have to eat the cost any more.
Vorteile
Being able to schedule the field guys is fantastic. I can look at the screen and immediately know if I have a worker available or not. If a person takes the time to learn it the scheduler can be your new best friend. Some of the men really LOVE that they can take photos of the job site, the work, parts that need to be replaced and it stays with that job forever. I love that too. It is very handy.
Nachteile
Since Smart Service makes a new, unique job in Quick Books every single time you make a job, it makes more sense to have QB in single user mode all the time so a job can be deleted if necessary but my employer uses QB in his office to do his bids and the invoicing so it can be a pain in the neck. There is no way to tell Smart Service to print ONE work order if the jobs are assigned to the department and to the person (indicates who is doing the job) it automatically spits out one for the office that I don't need, one for the job, and one for the human. Once a person's name is entered as a customer there is no way to change it. It is wrong forever. Once it is used in QB it can only be made inactive not deleted. It might be a Quick Books interface problem which is not really Smart Service's problem but if Quick Books runs into a problem and has to close (but they always apologize for the inconvenience ;) ) then I have to close Smart Service, re open QB, start Smart Service, wait for it to go through it's acrobatics (gathering data) before I can use it.
- Branche: Sicherheit & Untersuchungen
- Untern. Größe: 51-200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Workforce management made that easy!
Bewertet am 5.4.2019
Overall, software is awesome I have wonderful experience and the software helped our company a lot...
Overall, software is awesome I have wonderful experience and the software helped our company a lot of effective workforce management.
Vorteile
What I like about the software is that aside from the fact that this is a scheduler, employees are being notified of the schedule/task update real time. Useful to us that is starting to expand our company that majority of our employees are in the field and no time to get back to the office for schedule check. Another awesome feature of this software is that after the schedule or task is complete management is notified back for the job well done.
Nachteile
In my experience I can't see any problem, probably the interface make it a little bit alive.

- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great field mgmt software for Quickbooks users
Bewertet am 25.4.2018
Vorteile
The design is amazing and the integration works seamlessly with Quickbooks. The direct customer support is great but is an additional cost that I feel is a must-have for general support or when you get in a jam.
Nachteile
There are not too many cons with this software. The constant updating and making the software more versatile for the user would be the only negative point I could come across only because with any software update there is a chance for bugs. The fact the company is always doing it in response to making the software run better and adding feature requests from actual customers balances it out I feel.
Smart Service Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Smart Service.F. Welche Preispläne bietet Smart Service an?
Smart Service bietet folgende Kostenpläne an:
- Beginnt ab: 1.599,99 $
- Preismodell: Einmalige Lizenz
- Gratis Testen: Verfügbar
F. Was sind die Hauptfunktionen von Smart Service?
Smart Service bietet die folgenden Funktionen:
- Benutzerdefinierte ausfüllbare PDF-Formulare
- Benutzerdefinierte Formulare
- Kundendatenbank
- Kunden-Feedback-Sammlung
- Kundenhistorie
- Anpassbare Schnittstelle
- Anpassbare Schnittstelle
- Datenkonvertierung
- Ausführung
- Schnittstelle ziehen und loslassen
- Ausrüstung- & Fahrzeugortung
- Feld-Schätzungen
- Hosting
- Sofortige Jobausführung
- Bestandsführung
- Job-Planung
- Einstellungen
- Bestellungen
- Integration in QuickBooks
- Echtzeit-Updates
- Wiederkehrende Arbeitsplanung
- Service-Vereinbarungen
- Service-Routen
- Serviceplanung
- Setup-Hilfe
- Unterschriften-Erfassung
- Aufgabenplanung
- Training
- Video-Anleitungen
- Website-Lead-Erfassung
F. Wer sind die typischen Nutzer von Smart Service?
Smart Service hat die folgenden typischen Kunden:
Kleine Unternehmen, Großunternehmen, Mittlere Unternehmen
F: Welche Sprachen werden von Smart Service unterstützt?
Smart Service unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Smart Service mobile Geräte?
Smart Service unterstützt die folgenden Geräte:
Android, iPhone, iPad
F. Mit welchen anderen Applikationen integriert Smart Service?
Smart Service kann in folgende Anwendungen integriert werden:
Dropbox Business, Google Calendar, QuickBooks Online, QuickBooks Online Advanced
F. Welche Varianten der Kundenbetreuung bietet Smart Service an?
Smart Service bietet folgende Optionen für Kundensupport:
Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen, Häufig gestellte Fragen
Ähnliche Kategorien
Sieh alle für Smart Service gefundenen Softwarekategorien an.
- Planungssoftware
- Field Service Management Software (FSM)
- Software für Garagentore
- Software für die Disposition von Wartungspersonal
- Außendienst Software
- SHK Software (Sanitär, Heizung, Klima & Lüftung)
- Auftragsmanagement Software
- Sanitär Software
- Elektriker Software
- Schädlingsbekämpfung Software
- Handwerkersoftware für Sicherheitstechnik
- Handwerkersoftware
- Gartenbau Software
- Pool Software